Top 50+ BPO companies
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Telefocus Call Center - Inbound/Outbound
Telefocus is a Connecticut based call center that offers 24 hour call services. We specialize in telemarketing campaigns, appointment setting, and lead generation. Our local reps possess the skills and industry experience that makes each campaign profitable. We also offer 24 hour receptionist/front desk services. Please reach out to discuss your call needs and we can provide the best solution on Upwork.
East Joint Marketing Solutions
The Company: East Joint Marketing Solutions started out online marketing since on 2008 by Janneth Sasuman. She initially offered SEO and Online Classified posting services. Months later, more services were added such as Graphic Design, CMS Website Setup and small scale outbound calls. Soon after, major clients in all sizes started coming in requiring various online marketing services that made the company decide to hire a team of hand picked experts on their field that provided and exceeded every client's expectations. What We Do: We provide inbound and outbound sales, customer service and technical support for any time zone, 24/7 or less. We have agents readily available on any service whenever needed. Why Choose Us: Flexible and Scalable Top Class Trainers High Quality Agents Experienced Leaders
Golden Bridge Services
Cut customer service costs with Golden Bridge Services! We help Dutch and English speaking companies streamline their customer service, especially during peak periods, by offering top-quality support from experienced agents. Golden Bridge Services is your go-to solution for reducing costs without compromising customer satisfaction. We specialize in managing customer service processes for Dutch and English speaking companies, providing flexible, scalable support. Why Choose Golden Bridge Services? 🌟 Experienced Team, Proven Quality: Our agents have worked with top brands like Zalando, Albert Heijn, Intertoys, Bol.com, Samsung Netherlands, Zara, Eneco, Easypark, Bax Music and more. They deliver professional and efficient service for every customer interaction. 💸 Significant Cost Savings: We work with agents that live in countries where the pay rate is lower, which allows us to provide high-quality service at lower costs compared to the Netherlands. 💻 Seamless Integration with Your Systems: Our agents are experienced with platforms such as Gorgias, Shopify, Magento, WooCommerce, Zendesk, HubSpot, Parley, LeadDesk, 3CX and more, ensuring smooth integration with your current systems. What’s in It for You? Less stress, more flexibility, and substantial savings when you need it most. Think of how much time and money you can save by partnering with an experienced team to manage your customer service smoothly.
Telemarks
TeleMarks delivers scalable, cost-effective, and efficient call center services tailored for real estate investors and growing businesses across key industries. With years of outbound sales experience and a focus on high-performance results, we help clients generate leads, manage communications, and streamline operations. Core Focus: Our primary expertise lies in outbound sales and lead generation for real estate investors, especially those running "Cash for Homes" campaigns. We support lead qualification, CRM data entry, and appointment setting to keep your acquisition pipeline active and organized. Growth Strategy: As we continue to grow, we’re expanding into related verticals by offering specialized support services in: • Automotive: Appointment setting and sales support for part manufacturers, resellers, and service providers • Real Estate: Lead management, acquisition support, and campaign execution • Logistics: Virtual assistance, scheduling, after-hours answering, and data management • Administrative: General support including appointment setting, customer service, and CRM maintenance • Collections: Data entry and virtual support for financial and legal collection efforts • Healthcare: Scheduling, follow-ups, billing support, and record management for medical providers With advanced VOIP systems and real-time KPI tracking, we ensure transparency, accountability, and results. Our team is experienced, professional, and ready to support your operational goals. Let’s Discuss Your Needs
VA Support Specialists PH
Virtual Assistants PH offer businesses for both voice and non-voice support and sales. We're a company based here in the Philippines and one of our core competencies is Customer Service. We are experienced in handling Technical and Customer Support Campaigns (Chat - Zendesk, Vicidial Chat integration, Email and Phone Support).
HARENA
Centre d’appels existant depuis 2011, nous sommes spécialisés dans les appels entrants et sortants. En 2017, nous avons ouvert VATOSOA, un nouveau centre dans l’espoir de conquérir de nouveaux clients. RECEPTION D APPELS : · La prise de rendez-vous · La prise de commande · Le télésecrétariat · Le ticketing · Le service clientèle · Service de garde 24h/24 7j/7 · Help desk · Permanence téléphonique · Conseils clients EMISSION D’APPELS: · Prise de rendez-vous · Détection d’opportunités · Prise de commande · Télévente · Enquêtes, sondages et études de marché · Gestion de créances · Gestion de bases de données · Fidélisation · Relance clients Avec des collaborateurs issus des grandes écoles, instituts et universités de Madagascar, nous mettrons à votre disposition notre expérience et notre savoir faire dans ces domaines afin de vous permettre une administration et une gestion facilitée de votre établissement. En vue d’accroître la création de travail à Madagascar, nous affichons des tarifs concurrençant ceux sur internet soit de 10 euros/heure.
BK Techlogix
Call Center Services • Appointment Setting • Best Sale Agents • Best in Information Gathering • Customer Support • Auto Dialer Facility • Manual Dialer Facility • Access to Call Recording • Customized KPI's
Freelancers on-the-Go
I would say we are the "A Team" when it comes to people on this team/agency. Most of our people have positions in a BPO company before, former Team Leads, Quality Assurance and Managers. Our vision is to be the best and our mission if to satisfy our client on all aspects.
Empire Outsourcing
Over the last 10 years, we have worked as a customer service representative agency, we were able to learn about the call center industry and deal with angry customers. We learned to provide great customer service. We are committed and responsible people. We love to help customers and educate them about the product. Phone: +1 ‪(772) 206-0423‬ Email: info@empireoutsourcing.com Website: www.empireoutsourcing.com You should hire us because we are responsible and enthusiastic people who love to help people, especially customers who have no idea how to use their products and resolve their doubts about the product and service. We always give 100% of ourselves in every single call/Email/Chat. We prefer long-term jobs, as We prefer to work for a company for years.
Datanet Group, Inc.
Welcome to the Datanet Group Corporation. We are a Customer Service Provider Company Specialized in E-Commerce and Virtual Assistance Services with our own Systems that allows us to serve you via phone, Live Chat, E-Mail and if needed your own Knowledge base and Forum thanks to our Partnership with Zendesk, Inc.
HallPass Freelance
Our Agents have ALL been vetted and certified within their respective fields. Customer satisfaction is our priority. This is why "We work with the BEST to ensure you get nothing less!"
Medviz
We are a team of billers, coders and credentialing specialists with over 15 years of experience in Medical billing industry, we are ready to share the in-depth knowledge, expertise and skills we have developed to reduce your practice administrative cost and increase revenue.
InfoCentrale Business Management Services
Customer Services | Telesales | Technical Support | Call Center | BPO | Telemarketing | Virtual Assistant | Social Media Management About us! InfoCentrale is a global outsourcing provider, endeavoring to provide transformational services in BPO space, operating from its main offices in the Philippines. All agents specialize in both fluent English and fluent Filipino (Tagalog) As our core business model, we aspire to create path-breaking advances in Business Process Services across the domains of Customer Interactivity and Digital Media Management. We have spent years developing industry-standard expertise within our current operational structure. This ensures we provide reliable and cost-effective solutions, to not only retain existing customers but to grow your business to achieve greater connection to your clients / customers / partners which reflects in your brand and improves business longevity. Our Core services channels include, but are not limited to: Inbound Voice Outbound Voice Website Management LiveChat Email Executive Assistants Based on our experience both in the industry as employees within the contact centers space, as well as managerial experience with previous clients, we have capabilities to manage communications/support through the following platforms: Slack, Skype, Trello, Teamwork, Facebook Groups, Shopify, Freshdesk,Ringcentral,Aircall,Vicidial Monday.com, ZenDesk, Helpscout, LiveChat, Google Docs/Spreadsheets, Pipedrive, Heepsy, Aspire, and WordPress. With the BPO Support space expanding at high rates, we have opted to specialize in the following support areas: Customer Service Technical Support B2B/B2C Telesales Leads Generation BackOffice Appointment Setting Cold Calling eCommerce Support Our team is currently expanding and we await the right opportunity to provide our client with exceptional services. All our programs are customizable across multiple channels. With the ever-growing change in customer demand, our approach to business is dependent on huge flexibility, so provide a pool of culturally diverse freelance professionals to add the right complement to your project. Please feel free to connect with us
Expert writers
Overview Hi, this is a dynamic team of experts specializing in delivering top-notch data entry, data analysis, and business process support. Our mission is to empower businesses by streamlining operations, improving efficiency, and providing tailored solutions to meet unique needs. Why Choose Us? Proven Expertise: Our team excels in accurate data entry, data cleansing, and automated workflows. Commitment to Quality: We prioritize precision and deliver error-free results every time. Efficiency: Quick turnaround times without compromising on quality. Custom Solutions: Personalized strategies designed to fit your specific business goals. We have successfully partnered with businesses across retail, healthcare, and finance, enabling them to make data-driven decisions and achieve operational excellence. Let us bring your projects to life with our expertise and dedication. Would you like suggestions on what to include in a specific section
Cold Calling Specialists
--- 12 yrs experience - Customer Service Representative --- 1) Debt Collector 2) Customer Care 3) Data Entry 4)Customer Retention --- 10 yrs experience - Sales Representative| Appointment Setting ( Coordinate and manage all sales procedures of a Herbal Clinic, for 4 different locations.) We are versed in customer care/sales, excellent command of the English Language. Ideal rapport builder. Gain much experience from multiple telecommunication companies that we have worked with. If it's customer care, we turn your irate customers into happy customers. If it's sales we can sell ice to the Eskimos!
ExoLogic Team of Experts
Founded by a young and talented group of professionals from different industries with a groundbreaking idea in creating an offshoring workforce that paves the way towards a game-changing experience on how to handle outsourced employees for foreign clients. ExoLogic Team of Experts uses a comprehensive tailor fitted solutions to help industry-leading companies and individuals achieve greater success. We employ resources that have a wide range of skills sets that are honed with an aim to help companies and business be more productive and efficient. We provide smart solutions for companies of all sizes and pride ourselves on our unparalleled and dedicated service. As a team, we believe that the right understanding and human edge can lead companies towards a successful future. Services Offered Many leaders are under a lot of time pressure and are consistently working huge hours to deliver their role effectively. Moreover, a lot of this time does not focus on the client or enable increased revenue and measurable ROI on the effort. To that end, the development of an offshore service team could cover several areas of the business: Professional Services • Executive Assistant • IT Administrator • Cost Estimator • Office Manager • Virtual Assistant • Legal Assistant Telephony Services • Inbound & Outbound Customer Service • Technical Support • After Sales Support • Lead Generation • Appointment Setting Finance and Accounting • Accounts Payable Representative • General Accounting • Finance Officer • Payroll Management HR and Administration • Human Resources Generalist • Recruitment Representative • Administrative Assistant • Employee Engagement Officer Marketing and Design • Graphics Designer • Digital Marketing Specialist • Marketing Consultant Profile: exologicoutsource.com
PQVA Services
Why hire us? Let our experienced, amazing & reliable virtual assistants do any personal or business tasks for you. We also offer quality support on processes such as Customer Service, Virtual Assistance, Data Entry, Technical & Phone Support, Email, Chat & Administrative Support. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.
Geoworksolutions
We offer a variety of assistance for our clients. These are some of our most demanded services Inbound calls, Outbound calls, Email support, Social media support, Chat support, Technical calls, Billing calls, Lead Generation, Back office works. Should you be needing any other type of assistance, we always have people in store for that. Our processes and procedures have been proven through our collective years of working in the BPO industry, we assure results and client satisfaction.
OASIS Net Link Ltd.
OASIS Net Link Ltd. is the outsource expert company in Bangladesh, which is registered in Joint Stock Companies and Firms of Bangladesh as a Private Limited Company. It provides solutions in the areas of customer service, technical support, inbound & outbound call center and BPO across the several business segments. Our skilled and expert workforces deliver satisfied customer service and experience to attain reliabilities of its every contact. Our team consists of great deal of dynamic skill-sets and follow performance-oriented goals to represent higher professionalism through dedicated service. OASIS believes the philosophy of “gain quality through delivering satisfying service”. OASIS is a fully owned best of BPO, KPO, RPO, and IT Enabled services. OASIS takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead Generation, Sales and Support, Financial Accounting, Chat and Email support, Procurement, Medical Billing and Transcription services. OASIS is a pioneer in managing business processes for companies of Bangladesh, United States, United Kingdom, Canada, Australia, India and across the world. The company blends process expertise, BPO, KPO, RPO, IT and analytical capabilities in diverse industries to provide a broad range of services.
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Frequently asked questions
What does BPO mean?
What is BPO?
- IT services, technical support, and quality assurance
- Telemarketing, digital marketing, e-commerce, and market research
- Back-office support and other support services
- Call centers and contact centers for inbound and outbound communications
- Human resources and payroll
- Virtual assistant services and data entry
- Procurement, project management, and supply chain issues
- Healthcare
- Financial services
- Real estate
What is the main focus of BPO?
What is the difference between BPO and ITES?
What are the benefits of companies using BPO?
What are some common BPO interview questions?
- What are the different types of BPO?
- Are you comfortable working night shifts?
- Tell us about a time when you handled a complaint from an angry customer