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Assistyou24hr
Are you looking for Shopify virtual assistant, Shopify customer service, Shopify customer support, eCommerce customer service, eCommerce virtual assistant /Agency ?. I have more than 9 years of experience in Customer Service. I own a BPO firm. We provide service in English>French>German>Italiano>Chinese>Spanish and other languages, with customer service skills We are the right talent for the job. We are -Experienced using ZenDesk, Gsuite,ladesk, Live agent, Livechatinc, Zendesk Chat. Gmail Help Scout, Gorgias,xSellco, Buffer Reply, Hootsuite, Sprout Social, Facebook Messenger channel -Experienced using Shippo. Tracking & Delivery Updates.Aftership .hipStation .ShippingEasy Shipping App. Ordoro Shipping.Easyship. Tracktor -Experienced doing customer service for e-commerce/dropshipping stores We can help you with -Provide 24/7 Live Chat and Email Support -Provide Facebook/ Instagram Management -Issue refunds according to your refund policy -Re-send products to customers when needed -Respond to all customer inquiries quickly and accurately We are a passionate and dedicated agency.
Cleverly Awesome Helpers
Cleverly awesome helpers is an agency that was created to assist you personally or help you run your business smoothly. Our team consists of talented and highly trained individuals that specialize in customer service and appointment setting combined with a variety of other skills such as, graphic design, lead generation, data entry, accounting, SEO, and social media management. We are capable of taking charge of all of your tasks so you can focus more on growing your business and have the time to enjoy life.
GRM Freelancing Agency Solution
This agency has a sense of unity, collaboration, and coming together for a common purpose to GROW YOUR BUSINESS! We signify gathering talented individuals from various fields who bring their unique skills and expertise to form a cohesive and productive community. GRM represents the idea of working together harmoniously, supporting one another, and leveraging each other's strengths to deliver exceptional results and encapsulates the spirit of collaboration and synergy that can be found within a freelancing agency, where individuals unite to create a collective force for success.
The Simple Tag Outsourcing
Go Offshore! Outsource Your Back Office and Increase your Margins! We provide highly trained back office team, which can perform a range of tasks to support your business requirements. Fully based on AWS, our infrastructure ensures that data is not stored on any unencrypted devices and there's no physical security issues. Our agents are trained in seamless customer support, to ensure that the person on the other end of the line considers us as an extension of your office. Our Expertise Includes but not Limited to the below: Call Handling (In & Out) Sales and Telemarketing Chat and Email Support Data Entry Virtual Admin Assistance Lead Generation (LinkedIn outreach, Email) Appointment Setting (Cold calling) We specialize in being able to handle all of your call center needs, including serving the unique needs of our clients in the health care industry. In full compliance with PCI & HIPAA, we are well-positioned to protect information from fraud, abuse, and missteps with healthcare and electronic billing information. In choosing a call center, it is important to do your due diligence to ensure that the business is following the best practices and maintains high level of security and compliance. We're working hard to turn our passion for client success into a booming online consultancy and support business. We hope you enjoy our services as much as we enjoy offering them to you. Sincerely, TST Outsourcing
YellowStone Xperiences Private Limited
Welcome to YellowStone XPs BPM, where innovation meets excellence! For 5 straight years, have been working with different countries across the globe. US, Canada, Russia, Australia, UAE and Asia. YellowStone XPs team of well-rounded experts has experience in mobile apps development, content writing, social media marketing, search engine optimization, link building, website development, graphic design, video editing, web research, and any task related to online marketing. ====== WordPress services we offered ====== ✔ PSD to WordPress Theme. ✔ Creating custom functions or shortcodes. ✔ Use actions and filters. ✔ WordPress Theme as well as Plugin Customization & Web Stores. ✔ Woocommerce & E-commerce: -Custom plugins, Templates, Setup, Debugging and customization. ====== Shopify services we offered ====== ✔ Shopify Store Setup ✔ Shopify website Design / Development ✔ Shopify Theme Customizations ✔ Shopify apps Customizations ✔ Shopify site Optimization Front-end Development =================== ✔ JavaScript, ReactJs, Vuejs (for front-end development) ✔ PHP (for back-end development) ✔ HTML/CSS for front-end web development ✔ Proficiency in modern front-end frameworks like React, Angular, or Vue.js ✔ Responsive web design using CSS and media queries ✔ Experience with HTML5 and CSS3 ✔ Type script & JavaScript Website Design =================== ✔ Figma ✔ Photoshop ✔ Adobe xd ✔ Illustrator ✔ Image Manipulation ✔ Bootstrap 4&5 ✔ Ngx Bootstrap ✔ Video Editing ✔ 2D Animation ✔ 2D Character Tracing ✔ Adobe After Effects Back-end Development ================== ✔ Laravel ✔ Node.Js ✔ Dot Net Core MVC Databases ======== ✔ Knowledge of database design, optimization, and querying ✔ MySQL ✔ PostgreSQL ✔ MongoDB ✔ Firebase API Development ============== ✔ Building and consuming RESTful and GraphQL APIs ✔ Knowledge of API authentication and security ✔ Version Control/Git: Proficiency in using Git for version control and collaboration with other developers. Digital Marketing ============== ✔ Search Engine Optimization (On-Site SEO + Off-Site SEO) ✔ Local Search Engine Optimization ✔ Google Adwords, FB Advertising, Bing Campaign Setup & Management ✔ Google Analytics and Optimization ✔ Google Tag Manager Copywriting ============== Blog writing for WordPress or Tumblr-based blog. ✔ SEO Writing ✔ Article Writing ✔ Web Content Writing that has SEO value. Blog Management ============== ✔ Regular posts on your blog with relevant content to your business and audience. ✔ SEO friendly unique new engaging content for blogs. We are dedicated to propelling businesses to new heights through strategic digital solutions and unparalleled creativity. YellowStone XPs is ISO 27001:2022 and ISO 9001:2015 certified. Our Team is Working 7 days to deliver the jobs as per client requirements.
AR INNOVATIONS
BPO Services: • Best Sale Agents • Best in Information Gathering • Appointment Setting • Live Chat Support • Customer Support • Appointment Setting • Lead Generation • Sales Execution • Telemarketing • Design and Development • Auto Dialer Facility - Free • Manual Dialer Facility - Free • Access to Call Recording - Free • Daily Customized KPI's - Free
PixelPitch Agency
Greetings, We are a dynamic and professional freelancing agency, specializing in a wide array of services that cater to your business needs. With over 15 years of industry experience, we have successfully carved a niche for ourselves in various domains, including Telemarketing, Appointment Setting, Data Entry (Chat/Email), Customer Service, and much more. Our journey in the call center industry spans both B2B and B2C sectors, where we've excelled in everything from order taking to handling escalated calls. Our approach to work is rooted in the values of drive, loyalty, and unwavering care for our clients. Our extensive skill set includes: Web & App Development Graphic and Presentation Design Motion Graphics Email Marketing LinkedIn Lead Generation Cold Calling Appointment Setting Telemarketing & Tele Sales Virtual Assistance On-Site Hardware/Software Support PAN India Online Remote Technical Support Globally Data Center Services Database Administration Our ultimate goal is to ensure your satisfaction with our work results. We take pride in our ability to: Handle vast amounts of information efficiently Approach our work systematically, always with an eye on results Thrive in high-pressure environments Maintain a sincere and dedicated work ethic as a team Communication is key in our work process. We guarantee a 100% response rate within the day, whether you have a new task, an urgent request, or questions about our work. You can reach us through Upwork messages, email, or Skype. We are perpetually eager to embrace new learning opportunities and challenges. Our vision is to establish long-term relationships where we can contribute significantly to the success of your business. We're excited about the prospect of working with you and helping your business thrive. Let's embark on this journey together. Warm regards, Pixel Pitch
Taskable
Hi there! Welcome to our community of virtual assistants—a supportive network where we help each other and work together to assist clients like you. We're a collaborative team that is passionate about delivering the best support while sharing our talents. Whether it's design, admin tasks, or personal assistance, we're here to lighten your load. You’ll have access to a diverse group of professionals who genuinely care about making your day easier. Communication is seamless, and we're flexible to fit your needs. Join our community-driven approach and let’s achieve your goals together! Reach out today, and let’s make things happen! 💬
SkillCheck Outsourcing Solution
Home of Filipino Freelancers our team boasts a membership of various talents, skills, and expertise. We offer quality support on innumerable business processes such as Customer Service/Technical Phone, Email and Chat Support, Administrative Support, then more. Our team has worked with companies from the US, Canada, UK, Australia, New Zealand, and Asia working with clients using our expertise in: Telemarketing Telesales Customer Service Phone Support Chat Support Data Entry Email Support Administrative Support Virtual Assistant Graphics Design We have access to a wide range of professionals here in the Philippines. This will enable you to work with agents/contractors experienced in the outsourcing industry. These agents/contractors went through a solid recruitment process before they were placed on-board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for our clients.
Telefocus Call Center - Inbound/Outbound
Telefocus is a Connecticut based call center that offers 24 hour call services. We specialize in telemarketing campaigns, appointment setting, and lead generation. Our local reps possess the skills and industry experience that makes each campaign profitable. We also offer 24 hour receptionist/front desk services. Please reach out to discuss your call needs and we can provide the best solution on Upwork.
East Joint Marketing Solutions
The Company: East Joint Marketing Solutions started out online marketing since on 2008 by Janneth Sasuman. She initially offered SEO and Online Classified posting services. Months later, more services were added such as Graphic Design, CMS Website Setup and small scale outbound calls. Soon after, major clients in all sizes started coming in requiring various online marketing services that made the company decide to hire a team of hand picked experts on their field that provided and exceeded every client's expectations. What We Do: We provide inbound and outbound sales, customer service and technical support for any time zone, 24/7 or less. We have agents readily available on any service whenever needed. Why Choose Us: Flexible and Scalable Top Class Trainers High Quality Agents Experienced Leaders
Golden Bridge Services
Cut customer service costs with Golden Bridge Services! We help Dutch and English speaking companies streamline their customer service, especially during peak periods, by offering top-quality support from experienced agents. Golden Bridge Services is your go-to solution for reducing costs without compromising customer satisfaction. We specialize in managing customer service processes for Dutch and English speaking companies, providing flexible, scalable support. Why Choose Golden Bridge Services? 🌟 Experienced Team, Proven Quality: Our agents have worked with top brands like Zalando, Albert Heijn, Intertoys, Bol.com, Samsung Netherlands, Zara, Eneco, Easypark, Bax Music and more. They deliver professional and efficient service for every customer interaction. 💸 Significant Cost Savings: We work with agents that live in countries where the pay rate is lower, which allows us to provide high-quality service at lower costs compared to the Netherlands. 💻 Seamless Integration with Your Systems: Our agents are experienced with platforms such as Gorgias, Shopify, Magento, WooCommerce, Zendesk, HubSpot, Parley, LeadDesk, 3CX and more, ensuring smooth integration with your current systems. What’s in It for You? Less stress, more flexibility, and substantial savings when you need it most. Think of how much time and money you can save by partnering with an experienced team to manage your customer service smoothly.
Telemarks
TeleMarks delivers scalable, cost-effective, and efficient call center services tailored for real estate investors and growing businesses across key industries. With years of outbound sales experience and a focus on high-performance results, we help clients generate leads, manage communications, and streamline operations. Core Focus: Our primary expertise lies in outbound sales and lead generation for real estate investors, especially those running "Cash for Homes" campaigns. We support lead qualification, CRM data entry, and appointment setting to keep your acquisition pipeline active and organized. Growth Strategy: As we continue to grow, we’re expanding into related verticals by offering specialized support services in: • Automotive: Appointment setting and sales support for part manufacturers, resellers, and service providers • Real Estate: Lead management, acquisition support, and campaign execution • Logistics: Virtual assistance, scheduling, after-hours answering, and data management • Administrative: General support including appointment setting, customer service, and CRM maintenance • Collections: Data entry and virtual support for financial and legal collection efforts • Healthcare: Scheduling, follow-ups, billing support, and record management for medical providers With advanced VOIP systems and real-time KPI tracking, we ensure transparency, accountability, and results. Our team is experienced, professional, and ready to support your operational goals. Let’s Discuss Your Needs
VA Support Specialists PH
Virtual Assistants PH offer businesses for both voice and non-voice support and sales. We're a company based here in the Philippines and one of our core competencies is Customer Service. We are experienced in handling Technical and Customer Support Campaigns (Chat - Zendesk, Vicidial Chat integration, Email and Phone Support).
HARENA
Centre d’appels existant depuis 2011, nous sommes spécialisés dans les appels entrants et sortants. En 2017, nous avons ouvert VATOSOA, un nouveau centre dans l’espoir de conquérir de nouveaux clients. RECEPTION D APPELS : · La prise de rendez-vous · La prise de commande · Le télésecrétariat · Le ticketing · Le service clientèle · Service de garde 24h/24 7j/7 · Help desk · Permanence téléphonique · Conseils clients EMISSION D’APPELS: · Prise de rendez-vous · Détection d’opportunités · Prise de commande · Télévente · Enquêtes, sondages et études de marché · Gestion de créances · Gestion de bases de données · Fidélisation · Relance clients Avec des collaborateurs issus des grandes écoles, instituts et universités de Madagascar, nous mettrons à votre disposition notre expérience et notre savoir faire dans ces domaines afin de vous permettre une administration et une gestion facilitée de votre établissement. En vue d’accroître la création de travail à Madagascar, nous affichons des tarifs concurrençant ceux sur internet soit de 10 euros/heure.
BK Techlogix
Call Center Services • Appointment Setting • Best Sale Agents • Best in Information Gathering • Customer Support • Auto Dialer Facility • Manual Dialer Facility • Access to Call Recording • Customized KPI's
Freelancers on-the-Go
I would say we are the "A Team" when it comes to people on this team/agency. Most of our people have positions in a BPO company before, former Team Leads, Quality Assurance and Managers. Our vision is to be the best and our mission if to satisfy our client on all aspects.
Empire Outsourcing
Over the last 10 years, we have worked as a customer service representative agency, we were able to learn about the call center industry and deal with angry customers. We learned to provide great customer service. We are committed and responsible people. We love to help customers and educate them about the product. Phone: +1 (772) 206-0423 Email: info@empireoutsourcing.com Website: www.empireoutsourcing.com You should hire us because we are responsible and enthusiastic people who love to help people, especially customers who have no idea how to use their products and resolve their doubts about the product and service. We always give 100% of ourselves in every single call/Email/Chat. We prefer long-term jobs, as We prefer to work for a company for years.
Datanet Group, Inc.
Welcome to the Datanet Group Corporation. We are a Customer Service Provider Company Specialized in E-Commerce and Virtual Assistance Services with our own Systems that allows us to serve you via phone, Live Chat, E-Mail and if needed your own Knowledge base and Forum thanks to our Partnership with Zendesk, Inc.
HallPass Freelance
Our Agents have ALL been vetted and certified within their respective fields. Customer satisfaction is our priority. This is why "We work with the BEST to ensure you get nothing less!"
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Frequently asked questions
What does BPO mean?
What is BPO?
- IT services, technical support, and quality assurance
- Telemarketing, digital marketing, e-commerce, and market research
- Back-office support and other support services
- Call centers and contact centers for inbound and outbound communications
- Human resources and payroll
- Virtual assistant services and data entry
- Procurement, project management, and supply chain issues
- Healthcare
- Financial services
- Real estate
What is the main focus of BPO?
What is the difference between BPO and ITES?
What are the benefits of companies using BPO?
What are some common BPO interview questions?
- What are the different types of BPO?
- Are you comfortable working night shifts?
- Tell us about a time when you handled a complaint from an angry customer