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SDQ Avatar

SDQ

Rating is 5.0 out of 5.
5.0/5  (19 jobs)
Santo Domingo, Dominican Republic
Top Rated Plus

We are a team of bilingual professionals (English and Spanish), committed to delivering exceptional support with every interaction. Our goal is to provide a memorable support experience that sets us apart. With extensive expertise in customer service, we are fully equipped to take on your project. You can rely on us to be consistent, trustworthy, friendly, patient, and honest. We believe in building relationships through every customer interaction, ensuring each service is personalized to meet individual needs. With over 13,000 hours billed on Upwork, our track record speaks for itself. We have the experience and dedication needed to exceed your expectations. Feel free to reach out to us—let’s start making a difference together!

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Email Support
Technical Support
Phone Support
Live Chat Operator
BPO Call Center
Online Chat Support
Sales
Hourly rate $10.00 - $30.00
Agency size 51-200 workers
Member since Apr 15, 2017
Errol Anthony Robertson Avatar

Errol Anthony Robertson

Rating is 3.5 out of 5.
3.5/5  (19 jobs)
Chittagong, Bangladesh
Top Rated

With over a decade of experience in the BPO industry, We specialize in delivering exceptional customer service, administrative support, and sales solutions. Our expertise spans both outbound and inbound operations, with a proven track record of success in B2B and B2C campaigns across the U.S. market by which we have developed a comprehensive skill set that can support your business at every stage. What We Offer: ✔ Cold Calling & Lead Generation Skilled in engaging motivated sellers and handling objections to set high-quality appointments. We focus on understanding your market and ensuring the leads are well-qualified. ✔ CRM & Administrative Support Experienced with CRM systems like Podio, REIPro, and more, ensuring that your leads are organized and properly managed for follow-up. ✔ Results-Driven Approach Customer-focused with a proven ability to increase sales and lead conversion by using tailored scripts, negotiation strategies, and maintaining clear communication. ✔ Flexible & Adaptable Available to work during your preferred hours, and quick to adapt to your business's unique needs and goals. Our approach is simple: Understand your goals, drive results, and help you grow your business. We are here to make sure that your operations run smoothly and that you are consistently receiving the best quality leads to turn into deals. 📩 Let’s connect and discuss how we can help you streamline your operations, boost productivity and achieve success in your business!

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Cold Calling
Customer Support
Data Entry
BPO Call Center
Virtual Assistant
Podio
Real Estate Investment Assistance
Hourly rate $8.00 - $8.00
Member since Jul 23, 2017
VA Temp Avatar

VA Temp

Rating is 5.0 out of 5.
5.0/5  (19 jobs)
New York City, United States

VA TEMP is a temporary and permanent personnel agency working solely with skilled, professional workers. Our agency will handle recruiting, including reference checks, skills evaluation, preliminary interviewing, and screening of all employees for its clients. Our services include, but are not limited to: ⭐Telemarketing ⭐Real estate cold calling ⭐Lead generation ⭐Quality analyst agents ⭐Customer service representatives ⭐Appointment setting ⭐Virtual assistant support At VA Temp, we strive to empower individuals and businesses to achieve their full potential by providing top quality virtual assistant services through our team of dedicated and highly skilled professionals. We offer personalized support and efficient solutions to help our clients save time, reduce stress, and focus on what matters most, SUCCESS! Our mission is to be a reliable partner, helping our clients to succeed in their endeavors and reach their goals, while also providing an enjoyable and fulfilling work environment for our team. We strive to make our clients' lives easier and more efficient by offering personalized support and solutions tailored to their specific needs.

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Phone Support
Real Estate
Lead Generation
Call Center Management
Cold Calling
Call Center Quality Analyst
Outbound Call
Hourly rate $6.00 - $15.00
Agency size 11-50 workers
Member since Oct 8, 2022
The Side Hustle Squad - GoHighLevel Funnels, Automation & CRM Experts Avatar

The Side Hustle Squad - GoHighLevel Funnels, Automation & CRM Experts

Rating is 4.9 out of 5.
4.9/5  (18 jobs)
Muntinlupa, Philippines
Rising Talent

Our team specializes in GoHighLevel (GHL) implementation and automation for marketing agencies and businesses that want to scale their lead generation systems. Many agencies use GoHighLevel but struggle with the technical setup, automations, and client onboarding process. We help implement clean and scalable systems so agencies can focus on sales and client results instead of platform setup. Our GoHighLevel Services • GoHighLevel funnel and landing page setup • Workflow automation and lead follow-up systems • SMS and email automation campaigns • GoHighLevel snapshot creation and implementation • Sub-account setup for agency clients • CRM pipeline setup and automation • Appointment booking funnels • Meta Ads integration with GoHighLevel • Lead nurturing automation Projects We Commonly Handle ✔ Agency client onboarding using snapshots ✔ Funnel + automation systems for lead generation ✔ CRM pipeline and opportunity management setup ✔ SMS and email nurture campaigns ✔ GoHighLevel automation troubleshooting and optimization Why Agencies Work With Us • Fast turnaround on client onboarding • Clean and reliable automation systems • Detail-oriented implementation • Team capacity to support growing agencies Whether you need a GoHighLevel funnel, automation system, or ongoing support for onboarding new clients, our team can help build systems that run smoothly and scale with your business.

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Web Development
Data Analysis
Lead Generation
Virtual Assistance
SEO Content
Social Media Marketing
Social Media Content Creation
Hourly rate $25.00 - $50.00
Agency size 11-50 workers
Member since Jan 20, 2016
Hammers Avatar

Hammers

Rating is 4.6 out of 5.
4.6/5  (17 jobs)
Maadi Cornish, Egypt

At Hammers Agency, we specialize in providing top-tier cold calling, appointment setting, and translation services tailored to meet your business needs. With over 5 years of experience in this field, our team is dedicated to helping you drive sales, expand your reach, and communicate effectively across languages. Our Expertise Includes: Cold Calling: Our skilled agents are trained to engage prospects, effectively conveying your value proposition and driving interest in your products or services. Appointment Setting: We excel at scheduling appointments that lead to meaningful conversations and business opportunities. Translation Services: Our fluent agents provide high-quality translation in Arabic, English, and French, ensuring your message resonates with diverse audiences. Sales Expertise: Our team understands the nuances of sales and employs proven techniques to convert leads into loyal customers. Why Choose Us? Experienced Agents: We hire only the best talent from Egypt, ensuring a skilled and professional approach to your campaigns. Customized Solutions: We work closely with you to understand your unique requirements and tailor our services accordingly. Results-Driven: Our focus is on delivering measurable results that contribute to your business growth. Let Hammers Agency be your partner in achieving sales success and effective communication. We’re here to help you reach new heights!

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Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Data Entry
Telecommunications
Transcript
Hourly rate $7.00 - $7.00
Agency size 11-50 workers
Member since Oct 9, 2023
Cognax Avatar

Cognax

Rating is 5.0 out of 5.
5.0/5  (17 jobs)
Santo Tomas, Philippines

🔥🔥 Cognax is Back — Stronger and Better Than Ever! 🔥🔥 After a 5-year exclusive commitment to a single client, Cognax is making a triumphant return! We took a break to focus 100% on delivering unparalleled service, and now we’re back — 100x better, stronger, and ready to help you succeed. What we offer: - Exceptional Customer Service and Technical Support (Phone, Email and Chat ) - Accurate Data Entry and Virtual Assistance - Top-notch Quality Assurance And we’re not stopping there. We’ve expanded our expertise to include: - Conversion Optimization to boost your bottom line - SEO and Content Writing to help you get found - Frontend & Backend Development, partnering with some of the world's best developers Our agents work together in a dedicated, fully managed physical office, ensuring every dollar you spend goes into delivering seamless service and results you can trust. *Ready to scale up? Let’s talk and make it happen!*

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Email Support
Technical Support
Lead Generation
Django
Customer Support
SEO Content
Data Entry
Hourly rate $5.00 - $15.00
Agency size 11-50 workers
Member since Nov 23, 2017
Zbix-Tel Avatar

Zbix-Tel

Rating is 5.0 out of 5.
5.0/5  (16 jobs)
Lahore, Pakistan

Top Rated Freelancer with Specialization in Appointment Setting, Lead Generation, Customer Service, Appointment Setter, Cold Callers, Sales Experts, CRM Experts, Email Research, Data Entry, and Database Development Do you need a trustworthy B2B/B2C Sales Representative? Do you need experienced Appointment Setters? Would you like Cold Calling or Email Marketing for your business? Do you need assistance to drive sales? Hire us and we will make it happen. Why We Come Highly Recommended: Seasoned Appointment Setter Excellent Customer Support 100% Client Recommendation 100% Job Success Handled clients in the USA, Australia, Uk and Canada Skilled in Auto Dialers and Manual Dialers, and willing to learn new tools and training End to end experience in Outbound and Inbound Calls through all time zones Core Skills and Expertise: Appointment Setting Data Personal/Business Email Collection. Truck Dispatching Sales Closing with Decision Makers Email Marketing Lead Generation Cold Calling Customer Support B2B and B2C Sales Business Development Database Building Email List Generation Virtual Assistance Communication and Cold Outreach Telemarketing Data Entry Inbound and Outbound Calls Cold calling allows for immediate and direct interaction with prospective customers. This face-to-face contact fosters rapport and builds trust better than other means of communication. I am sure that my commitment, abilities, and results-oriented style of working will prove to be an asset for your organization. I would appreciate the chance to speak about how my services are a match for your particular requirements. Let's set a brief call to go over your expectations and figure out how I can deliver value to your business. Thank you for your time. Regards Abdullah Matloob Muneeb Ur Rehman

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Real Estate Cold Calling
Lead Generation
Virtual Assistance
Cold Calling
Business Process Outsourcing
Real Estate Acquisition
BPO Call Center
Hourly rate $5.00 - $50.00
Minimum project size None
Agency size 11-50 workers
Member since Dec 3, 2023
Esteemed Liveware Avatar

Esteemed Liveware

Rating is 5.0 out of 5.
5.0/5  (16 jobs)
Dulag, Philippines
Top Rated Plus

🥇🏆🏆 𝗧𝗢𝗣 𝗥𝗔𝗧𝗘𝗗 𝗣𝗟𝗨𝗦 on Upwork (𝗧𝗼𝗽 𝟯%) 🏆🏆🥇 Welcome to Esteemed Liveware! We're a fast-growing team dedicated to providing high-quality, affordable services, specializing in Customer Service and Admin Assistance for SaaS and E-commerce companies and others. Our mission is to equip our clients with cutting-edge service solutions to help them achieve their business objectives. With a team of highly qualified customer service specialists boasting years of expertise across various online platforms and software, we're committed to delivering top-notch support. We're here to lighten your workload, taking on as many tasks as needed so you can focus on what you do best - growing your business! 💪 Our Services include: 🎧 Customer Support | Customer Service 📩 Email Support and Management 📝 Administrative Support 🛠️ Technical Support 📞 Phone Support and Cold Calls 📋 Project Management ⌨ Data Entry 📅 Appointment Setting 🚚 Order Fulfillment 🗓 Google Calendar Management 👩‍💼 Social Media Management 📝 Ticketing Systems and CRM tools such as Zendesk, Freshdesk, Gorgias, ReAmaze, Intercom, Gladly, etc. 🛒 Shopify, BigCommerce VA, and other Order Management Tools Applications, tools, and websites we use: 🌟 Shopify 🌟 BigCommerce 🌟 WordPress 🌟 Zendesk 🌟 Freshdesk 🌟 Reamaze 🌟 Gorgias 🌟 Intercom 🌟 MS Office 🌟 Google Sheets 🌟 Google Docs 🌟 Google Drive 🌟 Microsoft Excel 🌟 Microsoft Word 🌟 eBay 🌟 Amazon 🌟 Walmart 🌟 Oberlo 🌟 Slack 🌟 Trello 🌟 Paypal 🌟 Social Media Sites: Facebook, Instagram, Pinterest, Linkedin, Twitter, TikTok At Esteemed Liveware, our primary goal is to cultivate long-lasting, solid relationships with our clients rather than just one-off transactions. If you believe we're a good fit for your needs, please don't hesitate to reach out! 🤗

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Email Support
Phone Support
CRM Software
Call Center Management
Order Tracking
Ecommerce
Shopify
Hourly rate $8.00 - $25.00
Minimum project size None
Agency size 11-50 workers
Member since Oct 14, 2022
GlobalTech VAs Avatar

GlobalTech VAs

Rating is 4.8 out of 5.
4.8/5  (15 jobs)
Omaha, United States
Rising Talent

🌍 Welcome to GlobalTechVA – Your Global Partner for Business Success! Looking for experienced professionals to help grow your business? Look no further! At GlobalTechVA, we specialize in providing top-notch Virtual Assistants, skilled Sales Representatives, and expert Cold Callers to meet all your business needs. With more experience than you’ll ever need to worry about, hiring us means you’re getting dedicated experts ready to deliver results from Day 1. 🌟 Why Choose Us? ✅ Highly Experienced Team – No need to risk trial and error; we deliver results with precision and expertise. ✅ Skilled American & Filipino VAs & Sales Reps – Combining native-level communication with the renowned excellence in English skills of Filipino professionals to deliver premium service and unmatched savings. ✅ Global Talent Pool – Our diverse team is located around the world, offering 24/7 availability to suit your business needs. ✅ Cost-Effective Solutions – Save time and money without compromising on quality. ✅ Proven Track Record – Years of success helping businesses close more deals, generate leads, and grow strategically. ✅ Seamless Communication – Reliable, proactive, and always responsive. ✅ Customized Services – Tailored to your unique business needs, whether it’s cold calling, sales support, or admin tasks. 💼 What We Offer: 📞 Cold Calling: Book qualified appointments with confidence. 💬 Lead Generation: Build and nurture a strong sales pipeline. 📊 Sales Support: Manage follow-ups, CRM systems, and help close deals. 🗂 Administrative Tasks: Free up your time to focus on strategy. 🌐 Digital Marketing: Elevate your brand and online presence. 📌 Here’s What You’ll Get with Us: Reliability ✅ Exceptional Communication ✅ Flexibility ✅ Proven Results ✅ Cost Savings ✅ 💡 Stop wasting time searching for inexperienced freelancers. Hire us and get the experienced, results-driven professionals you deserve. 🚀 Ready to scale your business? Let’s talk today! -------------------------------------- BONUS BONUS BONUS My Team can handle these types of Services: ✔️ Appointment setter (Solar, Medical, Real Estate) ✔️ Executive Assistant/Admin Task (Real Estate, Trucking services, and small business task) ✔️ Social Media Management ✔️ Customer Support ✔️ Credit Repair Specialist ✔️ Cold calling ✔️ Digital Marketing ✔️ Sales representative ✔️ Technical support ✔️ Virtual Assistant ✔️ Data Entry ✔️ Real Estate (cold caller) ✔️ Editing (Videos, Images) ✔️ WordPress developer We take pride in our more than 100 agents/Virtual Assistants in our company and the clients we've served. You could be our future client. LET’S HELP YOU GROW YOUR BUSINESS. We want to build our company’s success with you. Contact us now! To learn more about how we can help you, email us at: ✔ admin@globaltechvas.com

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Lead Generation
Call Center Management
Cold Calling
SEO Setup & Configuration
Real Estate Acquisition
BPO Call Center
English
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Oct 31, 2020
TeleBoomResults BPO Services Avatar

TeleBoomResults BPO Services

Rating is 4.9 out of 5.
4.9/5  (15 jobs)
Legazpi City, Philippines

🚀🚀🚀🚀 Boom Your Results!! 🚀🚀🚀🚀 GREETINGS FROM THE TELEBOOMRESULTS FAMILY! TeleBoomResults is your bridge to your success. When we work with clients, our main goal is to make the client happy by making sure that we deliver BIG BOOM Results! We make this happen by working with the Filipino best talents and experts. 🎯 Vision 🎯 To be one of the top-producing BPO companies worldwide. 🎯 Mission 🎯 To provide high-quality BPO services and help our clients grow their businesses by providing consistent quality and profitable results through our Filipino Talents. ✅ Services Offered ✅ 👉 Virtual Assistance 👉 Customer Service 👉 Technical Support 👉 Cold Calling 👉 Appointment Setting 👉 B2B Telemarketing 👉 B2C Telemarketing 👉 Sales Closing 👉 Data Entry 👉 Social Media Management and Marketing 👉 SEO 👉 Digital Marketing 👉 Chat Support 👉 Administrative Support ✅ Industries ✅ 👉E-Commerce 👉 Real Estate 👉 Telecommunication 👉 Banking & Financial Technologies 👉 Healthcare 👉 Technology 👉 Insurance 👉 Professional Services 👉 Digital Marketing 👉 Entertainment 👉 Legal Services 👉 Home Services 👉 Travel & Hospitality 👉 Education 👉 Security & Surveillance 👉 Food & Beverage 👉 Transportation & Logistics

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Email Support
Outbound Sales
Real Estate
Real Estate Cold Calling
Lead Generation
Customer Relationship Management
Call Center Management
Hourly rate $5.00 - $12.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Jul 8, 2020
Liveware International Agency | Your Tailored Workforce Avatar

Liveware International Agency | Your Tailored Workforce

Rating is 4.7 out of 5.
4.7/5  (15 jobs)
Spanish Town, Jamaica

We are a veteran 🏆 Multilingual Call Center that maximizes customer engagements delivered by our well-trained and experienced agents with their magnetic personalities. Offering localized customer support is key to connecting with your global customers and meeting all expectations. Customers enjoy incredible comfort when interacting with a customer support representative that matches your geolocation accent and demeanor. It empowers them to dictate the terms of their conversation and communicate their desires and expectations better. The Languages in our Customer Service include: ✔️ English ✔️ Spanish ✔️ French ✔️ Portuguese 🎁 🎁 🎁 🎁 🎁 🎁 🤝 WHAT WE OFFER 🤝 🎁 🎁 🎁 🎁 🎁 🎁 Our Multilingual Customer Service includes: ✔️ Inbound Call Support - The inbound services includes providing technical support, non-technical support, order-taking services, billing services, etc. ✔️ Outbound Support - This type of service can be used to convey special instructions, offers, deals, reminders, surveys, data collection, etc. ✔️ Chat and Email Support - Online customers now appreciate the ease of getting assistance by just visiting a website’s chat support for quick answers. ✔️ Technical Support - We offer customized technical support for software, electronics, troubleshooting software, hardwares, etc. ✔️ Inbound Sales - Our agents are trained to pull interested prospects and qualify them to see if they’re a fit for your products or services. ✔️ Outbound Sales - Our sales reps have great experience in pushing our clients' message or pitch to their prospects, through cold calling, social selling, email marketing, etc, and are able to contact those leads and close the sale. 🤓 ALL OUR AGENTS ARE PRE-TRAINED 🤓 At Liveware International we tailor our agents to your business needs by providing: ✔️ Training at all levels (From Agents to HR management) ✔️ Accent neutralization ✔️ Knowlege retention ✔️ Attention to detail ✔️ Multi-tasking ✔️ Flexibility ✔️ Effective communication Skills (Knowing how to deal with irate and composed customers) ✔️ Efficiency ✔️ Troubleshooting SOFTWARES/ APPLICATIONS WE HAVE EXPERIENCE WITH (But not limited to) CRM’s: ❄️ Oracle Netsuite ERP ❄️ Limelight ❄️ Agile CRM ❄️ Freshsales ❄️ Zoho CRM ❄️ Salesforce ❄️ Nextiva ❄️ Voicent ❄️ Kapture CRM CLOUD BASE PHONE SYSTEMS: ❄️ Ring Central ❄️ Vonage ❄️ 8 X 8 ❄️ Dial Pad ❄️ LiveAgent ❄️ Cloud Talk ❄️ Fresh Desk ❄️ Zen Desk ❄️ Five9 OTHER APPLICATIONS: ❄️ Slack ❄️ Chanty ❄️ ClickUp ❄️ Fleep ❄️ Flock ❄️ Microsoft Teams ❄️ Glip ❄️ Google Chat Get in touch with us right away to determine how our Multilingual Call Center solutions can impact your customer support functions and help you deliver superior customer experiences.

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Technical Support
Front Desk
Call Center Management
Customer Support
Debt Collection
Sales Management
Customer Service Training
Hourly rate $8.00 - $50.00
Minimum project size None
Agency size 51-200 workers
Member since Jun 17, 2022
CareerX Call Center Services Avatar

CareerX Call Center Services

Rating is 4.9 out of 5.
4.9/5  (15 jobs)
Davao City, Philippines

Over 5 years of experience with Customer Service and Call Center services My Agency members working in a renowned company allowed me to learn how to work in a dynamic environment and over-deliver, to work flawlessly with little or any supervision, and to develop a keen eye for detail. Our goal is to become a full-time freelancer in our agency. During my career I've developed an aptitude for: 𝐏𝐄𝐑𝐒𝐎𝐍𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 𝐖𝐎𝐑𝐊 ⚊ Creative problem-solving ⚊ Research (Web, Forum, Social Networks) ⚊ Excel, Word & Google docs advanced work ⚊ Data input/output of any type (typing 60+ wpm) ⚊ Customer service 𝐄 - 𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆 ⚊ Link Building ⚊ Email Outreach ⚊ Sales Prospecting ⚊ Lead Generation 𝐒𝐎𝐂𝐈𝐀𝐋 𝐌𝐄𝐃𝐈𝐀 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 ⚊ Instagram Managing (Audience gain, # targeting, Influencer research etc.) ⚊ Facebook Managing (Page managing, Ads etc.)

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Call Center Management
Cold Calling
BPO Call Center
Sales
Telemarketing
Customer Service
Hourly rate $5.00 - $10.00
Minimum project size $5K+
Agency size 2-10 workers
Member since May 8, 2020
Bliscore Avatar

Bliscore

Rating is 4.8 out of 5.
4.8/5  (14 jobs)
Lviv, Ukraine
Top Rated Plus

For the past 8 years, our team has been building robust web, desktop, and mobile applications using a modern tech stack centered around .NET/C# and JavaScript. We focus on delivering clean, scalable, and maintainable code—and value long-term partnerships over one-off projects. Our goal is to become a strategic tech partner, not just a service provider. 🧰 Our Core Tech Stack: Front-End: • React • Angular • Vue.js • JavaScript • TypeScript • jQuery • Kendo UI • SignalR • Bootstrap Back-End: • .NET Core • ASP.NET MVC • C# • Entity Framework Core Mobile Development: • React Native (Cross-platform: iOS & Android) Databases: • MS SQL • PostgreSQL • MySQL • SQLite • Linq2SQL CI/CD & Cloud: • Microsoft Azure • Azure DevOps 📌 Areas of Expertise: • Custom Web Development (.NET + JS frameworks) • Real-time communication: Voice, Video, Messaging (Twilio API) • Cross-platform mobile apps with React Native • SaaS platforms, Admin panels, Internal tools 🧠 Team Strengths: ✔️ Strong analytical & problem-solving mindset ✔️ High attention to detail and code quality ✔️ Proactive, collaborative communication ✔️ Agile, fast-learning, and committed to improvement ✔️ Team-first approach—always aligned with client goals We’re excited to collaborate on projects where we can bring both technical expertise and strategic thinking to the table.

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ASP.NET Core
CRM Software
Vue.js
ASP.NET
Call Center Management
React Native
Twilio API
Hourly rate $35.00 - $60.00
Minimum project size $5K+
Agency size 11-50 workers
Member since Nov 11, 2019
Task It Quick Avatar

Task It Quick

Rating is 5.0 out of 5.
5.0/5  (14 jobs)
Manila, Philippines
Top Rated

Feeling overwhelmed, stressed, and like there just aren’t enough hours in the day? You’re not alone. As a business owner, CEO, entrepreneur, or coach, it’s easy to get buried under administrative tasks, customer emails, and all the little details that keep your business running. But here’s the thing—you didn’t start your business to be stuck in the weeds. That’s where Task It Quick comes in. Since 2019, we’ve been helping visionaries like you break free from the daily grind with the support of our talented, hardworking, and handpicked team. Whether you need an Executive or Personal Virtual Assistant, help with Customer Service, Data Entry, Content Writing, or even Video Editing—we’ve got your back. Let us take the weight off your shoulders so you can get back to doing what you do best: building, creating, and leading. With Task It Quick, you’re not just outsourcing tasks; you’re gaining a team of trusted partners dedicated to your success. Let’s tackle that to-do list together!

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Email Deliverability
Customer Support
Data Entry
Customer Experience
Canva
BPO Call Center
Virtual Assistant
Hourly rate $9.00 - $15.00
Minimum project size None
Agency size 11-50 workers
Member since Feb 12, 2019
Rockstar Roadies Avatar

Rockstar Roadies

Rating is 4.7 out of 5.
4.7/5  (14 jobs)
Medellin, Colombia

Welcome to Rockstar Roadies Rockstar- Roadies works harmoniously with all of our partners to create a tailored, results driven approach to fine-tuning essential front/back office support. We understand that focusing on your company’s growth is paramount and having a solid, supporting foundation is a key ingredient to the longevity and overall performance of your business. We have carefully recruited a mass of qualified individuals with a range of skill sets for a multitude of business needs, ready for the workplace. Utilizing our staffing agency to source quality professionals for your business at a fraction of the cost is the most advantageous way to kickstart your business or stoke the fire of an already thriving enterprise. Skill sets You may be interested in (include but not limited to): • Business modernization • Data Entry and Processing • Order Management • Administrative Support • HR • Accounting • Payroll • compliance work • CRM implementation • Data matching and Data cleansing • Web design and SEO • Lead Generation • Stock management Our front office abilities include professional: • Customer journey implementation • Sales funnels • Professional telephone prospecting • Appointment setting • Acquisitions manager • Capturing records • Chat support • Customer service

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Web Development
Database Cataloging
Lead Generation
PPC Campaign Setup & Management
Customer Relationship Management
Master Data Management
Database Administration
Hourly rate $8.50 - $25.00
Agency size 11-50 workers
Member since Oct 6, 2016
The Outsource Business Solution Avatar

The Outsource Business Solution

Rating is 3.8 out of 5.
3.8/5  (13 jobs)
Manila, Philippines

The Outsource Business Solution is a Client Based Call Center Company wherein I can help your business to deliver services such as Customer Service, Outbound Sales, Lead Generation, Email or Chat Support, Appointment Settings, Data Entry or Admin Task from various clients globally such as US, UK, Canada, and Australia. I also help businesses on a digital marketing strategy in a low cost budget but effective and quality services. You may reach me thru Skype twinkx214 to further discuss your business strategy or message me here as well.

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Lead Generation
Call Center Management
Cold Calling
BPO Call Center
Email Marketing
Social Media Management
Telemarketing
Hourly rate $10.00 - $10.00
Member since Aug 23, 2016
360-SUPPORTS Avatar

360-SUPPORTS

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Dhaka, Bangladesh
Top Rated Plus

At 360-Supports, our primary objective is to continually work towards the goal of fortifying the connection we have with both our clients and the end users of their products and services. Our dedicated group of customer support specialists is committed to exceeding your expectations and assisting you with all of your company's requirements regarding outsourcing. We provide quality call center services by utilizing a variety of cutting-edge tactics, such as inbound and outbound Cold Calling & Telemarketing, Appointment Setting, Lead Generation, Round-the-clock Customer Support, Customer Acquisition and Retention, and a great deal more. Our goal is to build a BPO firm that is recognized in the global market by the recognition it receives for providing high levels of customer & client satisfaction, that transcends with a consistent model of development, and that maintains a healthy growth trajectory for your company. This is accomplished by establishing a tight working relationship with your company and locating services that are priced affordably and best meet the requirements of your company. Our goal is to reduce our clients' operational expenses to a level that enables them to expand their companies' revenue streams without compromising the level of service they deliver to their customers & clients.

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B2C Marketing
Lead Generation
Cold Calling
Customer Support
B2B Marketing
BPO Call Center
Appointment Setting
Hourly rate $5.00 - $8.00
Minimum project size $50K+
Agency size 11-50 workers
Member since Nov 6, 2014
Bright Solutions Avatar

Bright Solutions

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Santa Ana, El Salvador
Top Rated Plus

BRIGHT SOLUTIONS BPO Services At Bright Solutions, a family-owned BPO agency, we specialize in delivering exceptional customer service tailored to your specific needs. With over 15 years of experience in customer support, our team consists of bilingual agents with proven customer service experience. We are committed to continually training our agents in essential customer service skills and regularly following up on their performance to ensure they deliver exceptional support. This ongoing development comes at no extra cost to you, as we are dedicated to enhancing our agents' skill sets consistently. We recruit exclusively from El Salvador, focusing on finding the right fit for your business's unique requirements. Our services include, but are not limited to: Customer Support Technical Support Back-office Support Data Entry and Management Data Analytics and Visualization At Bright Solutions, we strive to exceed your expectations with our high-quality services. Whether you need assistance with a specific project or ongoing support, our dedicated team is here to help you succeed. Contact us today to learn more about how we can assist your business in achieving its goals. Idania M. Castro Founder

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Email Support
Phone Support
Data Entry
Customer Engagement
BPO Call Center
English
Microsoft Excel
Hourly rate $8.00 - $20.00
Minimum project size None
Agency size 11-50 workers
Member since Jun 21, 2020
Talk Agent (PVT) LTD Avatar

Talk Agent (PVT) LTD

Rating is 4.8 out of 5.
4.8/5  (12 jobs)
Lahore, Pakistan
Rising Talent

Our vision is to be perceived as driving accomplices in all the business territories where we have the presence, through our straightforwardness and effectiveness in plans of action, subsequently making an incentive for our Clients, Employees, and Stakeholders. We as a team understand that providing excellent customer support and care is essential for any business looking to build strong customer relationships and retain customers for the long term. Our belief is that after sale support is a vital ingredient to the success of any growing business. Being pioneers in the BPO Industry. We have honed impeccable skilled teams to cover all areas and depth in customer support field and agency work. With numbers of in-house Support Representatives, FullStack Developers, Data moderator & QA teams, Scrum Masters and Leaders. We have successfully developed alot of trained many teams & departments. Promising and remarkable ability to handle disgruntled customers with utmost politeness. Our track record demonstrates proficiency in managing multiple projects concurrently, and and we are happy to contribute innovative ideas to propel your company's growth beyond all goals and objectives. In terms of cost, our BPO services are highly competitive, and we believe that we can offer you significant cost savings compared to in-house operations. Our pricing models are transparent and flexible, and we are committed to delivering value for money. In addition to our 24/7 support, we also offer a number of other services to enhance your customers' experience, our representatives are trained to provide personalized support to each and every customer, ensuring that their unique needs are met. Technical expertise: Our team has extensive technical knowledge and expertise, allowing us to quickly and effectively resolve even the most complex technical issues. Multichannel support: We provide support across multiple channels, including phone, email, live chat, and social media, to ensure that your customers can reach us in the way that is most convenient for them. Data security: We understand the importance of protecting sensitive customer information and take data security very seriously. Our systems are fully secure and all representatives are trained in data protection best practices. We would be honoured to partner with you to provide comprehensive customer care services to your customers. Our team is dedicated to delivering exceptional service and we are confident that we can help you improve customer satisfaction and retention.

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Email Support
Technical Support
Phone Support
Internet Truckstop ITS Dispatch
Virtual Assistance
Logistics Coordination
Staff Recruitment & Management
Hourly rate $4.00 - $45.00
Agency size 51-200 workers
Member since Oct 18, 2023
Careers@Home Avatar

Careers@Home

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Bulacan, Philippines

Careers@Home is a group of talented individuals who provides exceptional customer service from small to large companies. We offer phone, email and chat support or whatever support clients may need to serve customers. With our in depth experiences in customer service, clients can be assured that their customers will be well-taken cared of. Aside from customer service, we also provide data entry, research and transcription services.

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Email Support
Phone Support
Facebook Ads Manager
Call Center Management
Cold Calling
Shopify
Data Entry
Hourly rate $3.00 - $12.50
Member since Oct 18, 2017

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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