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GlobalTech VAs Avatar

GlobalTech VAs

Rating is 4.8 out of 5.
4.8/5  (15 jobs)
Omaha, United States
Rising Talent

🌍 Welcome to GlobalTechVA – Your Global Partner for Business Success! Looking for experienced professionals to help grow your business? Look no further! At GlobalTechVA, we specialize in providing top-notch Virtual Assistants, skilled Sales Representatives, and expert Cold Callers to meet all your business needs. With more experience than you’ll ever need to worry about, hiring us means you’re getting dedicated experts ready to deliver results from Day 1. 🌟 Why Choose Us? ✅ Highly Experienced Team – No need to risk trial and error; we deliver results with precision and expertise. ✅ Skilled American & Filipino VAs & Sales Reps – Combining native-level communication with the renowned excellence in English skills of Filipino professionals to deliver premium service and unmatched savings. ✅ Global Talent Pool – Our diverse team is located around the world, offering 24/7 availability to suit your business needs. ✅ Cost-Effective Solutions – Save time and money without compromising on quality. ✅ Proven Track Record – Years of success helping businesses close more deals, generate leads, and grow strategically. ✅ Seamless Communication – Reliable, proactive, and always responsive. ✅ Customized Services – Tailored to your unique business needs, whether it’s cold calling, sales support, or admin tasks. 💼 What We Offer: 📞 Cold Calling: Book qualified appointments with confidence. 💬 Lead Generation: Build and nurture a strong sales pipeline. 📊 Sales Support: Manage follow-ups, CRM systems, and help close deals. 🗂 Administrative Tasks: Free up your time to focus on strategy. 🌐 Digital Marketing: Elevate your brand and online presence. 📌 Here’s What You’ll Get with Us: Reliability ✅ Exceptional Communication ✅ Flexibility ✅ Proven Results ✅ Cost Savings ✅ 💡 Stop wasting time searching for inexperienced freelancers. Hire us and get the experienced, results-driven professionals you deserve. 🚀 Ready to scale your business? Let’s talk today! -------------------------------------- BONUS BONUS BONUS My Team can handle these types of Services: ✔️ Appointment setter (Solar, Medical, Real Estate) ✔️ Executive Assistant/Admin Task (Real Estate, Trucking services, and small business task) ✔️ Social Media Management ✔️ Customer Support ✔️ Credit Repair Specialist ✔️ Cold calling ✔️ Digital Marketing ✔️ Sales representative ✔️ Technical support ✔️ Virtual Assistant ✔️ Data Entry ✔️ Real Estate (cold caller) ✔️ Editing (Videos, Images) ✔️ WordPress developer We take pride in our more than 100 agents/Virtual Assistants in our company and the clients we've served. You could be our future client. LET’S HELP YOU GROW YOUR BUSINESS. We want to build our company’s success with you. Contact us now! To learn more about how we can help you, email us at: ✔ admin@globaltechvas.com

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Automation
BPO Call Center
Call Center Management
Cold Calling
Customer Service
English
Lead Generation
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Oct 31, 2020
TeleBoomResults BPO Services Avatar

TeleBoomResults BPO Services

Rating is 4.9 out of 5.
4.9/5  (15 jobs)
Legazpi City, Philippines

🚀🚀🚀🚀 Boom Your Results!! 🚀🚀🚀🚀 GREETINGS FROM THE TELEBOOMRESULTS FAMILY! TeleBoomResults is your bridge to your success. When we work with clients, our main goal is to make the client happy by making sure that we deliver BIG BOOM Results! We make this happen by working with the Filipino best talents and experts. 🎯 Vision 🎯 To be one of the top-producing BPO companies worldwide. 🎯 Mission 🎯 To provide high-quality BPO services and help our clients grow their businesses by providing consistent quality and profitable results through our Filipino Talents. ✅ Services Offered ✅ 👉 Virtual Assistance 👉 Customer Service 👉 Technical Support 👉 Cold Calling 👉 Appointment Setting 👉 B2B Telemarketing 👉 B2C Telemarketing 👉 Sales Closing 👉 Data Entry 👉 Social Media Management and Marketing 👉 SEO 👉 Digital Marketing 👉 Chat Support 👉 Administrative Support ✅ Industries ✅ 👉E-Commerce 👉 Real Estate 👉 Telecommunication 👉 Banking & Financial Technologies 👉 Healthcare 👉 Technology 👉 Insurance 👉 Professional Services 👉 Digital Marketing 👉 Entertainment 👉 Legal Services 👉 Home Services 👉 Travel & Hospitality 👉 Education 👉 Security & Surveillance 👉 Food & Beverage 👉 Transportation & Logistics

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BPO Call Center
Call Center Management
Online Chat Support
Cold Calling
Customer Relationship Management
Customer Service
Data Entry
Hourly rate $5.00 - $12.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Jul 8, 2020
Liveware International Agency | Your Tailored Workforce Avatar

Liveware International Agency | Your Tailored Workforce

Rating is 4.7 out of 5.
4.7/5  (15 jobs)
Spanish Town, Jamaica

We are a veteran 🏆 Multilingual Call Center that maximizes customer engagements delivered by our well-trained and experienced agents with their magnetic personalities. Offering localized customer support is key to connecting with your global customers and meeting all expectations. Customers enjoy incredible comfort when interacting with a customer support representative that matches your geolocation accent and demeanor. It empowers them to dictate the terms of their conversation and communicate their desires and expectations better. The Languages in our Customer Service include: ✔️ English ✔️ Spanish ✔️ French ✔️ Portuguese 🎁 🎁 🎁 🎁 🎁 🎁 🤝 WHAT WE OFFER 🤝 🎁 🎁 🎁 🎁 🎁 🎁 Our Multilingual Customer Service includes: ✔️ Inbound Call Support - The inbound services includes providing technical support, non-technical support, order-taking services, billing services, etc. ✔️ Outbound Support - This type of service can be used to convey special instructions, offers, deals, reminders, surveys, data collection, etc. ✔️ Chat and Email Support - Online customers now appreciate the ease of getting assistance by just visiting a website’s chat support for quick answers. ✔️ Technical Support - We offer customized technical support for software, electronics, troubleshooting software, hardwares, etc. ✔️ Inbound Sales - Our agents are trained to pull interested prospects and qualify them to see if they’re a fit for your products or services. ✔️ Outbound Sales - Our sales reps have great experience in pushing our clients' message or pitch to their prospects, through cold calling, social selling, email marketing, etc, and are able to contact those leads and close the sale. 🤓 ALL OUR AGENTS ARE PRE-TRAINED 🤓 At Liveware International we tailor our agents to your business needs by providing: ✔️ Training at all levels (From Agents to HR management) ✔️ Accent neutralization ✔️ Knowlege retention ✔️ Attention to detail ✔️ Multi-tasking ✔️ Flexibility ✔️ Effective communication Skills (Knowing how to deal with irate and composed customers) ✔️ Efficiency ✔️ Troubleshooting SOFTWARES/ APPLICATIONS WE HAVE EXPERIENCE WITH (But not limited to) CRM’s: ❄️ Oracle Netsuite ERP ❄️ Limelight ❄️ Agile CRM ❄️ Freshsales ❄️ Zoho CRM ❄️ Salesforce ❄️ Nextiva ❄️ Voicent ❄️ Kapture CRM CLOUD BASE PHONE SYSTEMS: ❄️ Ring Central ❄️ Vonage ❄️ 8 X 8 ❄️ Dial Pad ❄️ LiveAgent ❄️ Cloud Talk ❄️ Fresh Desk ❄️ Zen Desk ❄️ Five9 OTHER APPLICATIONS: ❄️ Slack ❄️ Chanty ❄️ ClickUp ❄️ Fleep ❄️ Flock ❄️ Microsoft Teams ❄️ Glip ❄️ Google Chat Get in touch with us right away to determine how our Multilingual Call Center solutions can impact your customer support functions and help you deliver superior customer experiences.

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Administrative Support
BPO Call Center
Call Center Management
Debt Collection
Customer Experience
Customer Retention
Customer Service
Hourly rate $8.00 - $50.00
Minimum project size None
Agency size 51-200 workers
Member since Jun 17, 2022
CareerX Call Center Services Avatar

CareerX Call Center Services

Rating is 4.9 out of 5.
4.9/5  (15 jobs)
Davao City, Philippines

Over 5 years of experience with Customer Service and Call Center services My Agency members working in a renowned company allowed me to learn how to work in a dynamic environment and over-deliver, to work flawlessly with little or any supervision, and to develop a keen eye for detail. Our goal is to become a full-time freelancer in our agency. During my career I've developed an aptitude for: 𝐏𝐄𝐑𝐒𝐎𝐍𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 𝐖𝐎𝐑𝐊 ⚊ Creative problem-solving ⚊ Research (Web, Forum, Social Networks) ⚊ Excel, Word & Google docs advanced work ⚊ Data input/output of any type (typing 60+ wpm) ⚊ Customer service 𝐄 - 𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆 ⚊ Link Building ⚊ Email Outreach ⚊ Sales Prospecting ⚊ Lead Generation 𝐒𝐎𝐂𝐈𝐀𝐋 𝐌𝐄𝐃𝐈𝐀 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 ⚊ Instagram Managing (Audience gain, # targeting, Influencer research etc.) ⚊ Facebook Managing (Page managing, Ads etc.)

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BPO Call Center
Call Center Management
Cold Calling
Customer Service
Sales
Telemarketing
Hourly rate $5.00 - $10.00
Minimum project size $5K+
Agency size 2-10 workers
Member since May 8, 2020
Bliscore Avatar

Bliscore

Rating is 4.8 out of 5.
4.8/5  (14 jobs)
Lviv, Ukraine
Top Rated Plus

For the past 8 years, our team has been building robust web, desktop, and mobile applications using a modern tech stack centered around .NET/C# and JavaScript. We focus on delivering clean, scalable, and maintainable code—and value long-term partnerships over one-off projects. Our goal is to become a strategic tech partner, not just a service provider. 🧰 Our Core Tech Stack: Front-End: • React • Angular • Vue.js • JavaScript • TypeScript • jQuery • Kendo UI • SignalR • Bootstrap Back-End: • .NET Core • ASP.NET MVC • C# • Entity Framework Core Mobile Development: • React Native (Cross-platform: iOS & Android) Databases: • MS SQL • PostgreSQL • MySQL • SQLite • Linq2SQL CI/CD & Cloud: • Microsoft Azure • Azure DevOps 📌 Areas of Expertise: • Custom Web Development (.NET + JS frameworks) • Real-time communication: Voice, Video, Messaging (Twilio API) • Cross-platform mobile apps with React Native • SaaS platforms, Admin panels, Internal tools 🧠 Team Strengths: ✔️ Strong analytical & problem-solving mindset ✔️ High attention to detail and code quality ✔️ Proactive, collaborative communication ✔️ Agile, fast-learning, and committed to improvement ✔️ Team-first approach—always aligned with client goals We’re excited to collaborate on projects where we can bring both technical expertise and strategic thinking to the table.

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Angular 2
ASP.NET
ASP.NET Core
ASP.NET Web API
BPO Call Center
Call Center Management
CallTools Call Center Software
Hourly rate $35.00 - $60.00
Minimum project size $5K+
Agency size 11-50 workers
Member since Nov 11, 2019
Task It Quick Avatar

Task It Quick

Rating is 5.0 out of 5.
5.0/5  (14 jobs)
Manila, Philippines
Top Rated

Feeling overwhelmed, stressed, and like there just aren’t enough hours in the day? You’re not alone. As a business owner, CEO, entrepreneur, or coach, it’s easy to get buried under administrative tasks, customer emails, and all the little details that keep your business running. But here’s the thing—you didn’t start your business to be stuck in the weeds. That’s where Task It Quick comes in. Since 2019, we’ve been helping visionaries like you break free from the daily grind with the support of our talented, hardworking, and handpicked team. Whether you need an Executive or Personal Virtual Assistant, help with Customer Service, Data Entry, Content Writing, or even Video Editing—we’ve got your back. Let us take the weight off your shoulders so you can get back to doing what you do best: building, creating, and leading. With Task It Quick, you’re not just outsourcing tasks; you’re gaining a team of trusted partners dedicated to your success. Let’s tackle that to-do list together!

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Blog Writing
BPO Call Center
Canva
Customer Experience
Customer Service
Customer Support
Data Entry
Hourly rate $9.00 - $15.00
Minimum project size None
Agency size 11-50 workers
Member since Feb 12, 2019
Rockstar Roadies Avatar

Rockstar Roadies

Rating is 4.7 out of 5.
4.7/5  (14 jobs)
Medellin, Colombia

Welcome to Rockstar Roadies Rockstar- Roadies works harmoniously with all of our partners to create a tailored, results driven approach to fine-tuning essential front/back office support. We understand that focusing on your company’s growth is paramount and having a solid, supporting foundation is a key ingredient to the longevity and overall performance of your business. We have carefully recruited a mass of qualified individuals with a range of skill sets for a multitude of business needs, ready for the workplace. Utilizing our staffing agency to source quality professionals for your business at a fraction of the cost is the most advantageous way to kickstart your business or stoke the fire of an already thriving enterprise. Skill sets You may be interested in (include but not limited to): • Business modernization • Data Entry and Processing • Order Management • Administrative Support • HR • Accounting • Payroll • compliance work • CRM implementation • Data matching and Data cleansing • Web design and SEO • Lead Generation • Stock management Our front office abilities include professional: • Customer journey implementation • Sales funnels • Professional telephone prospecting • Appointment setting • Acquisitions manager • Capturing records • Chat support • Customer service

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Account Management
BPO Call Center
Customer Relationship Management
Customer Service
Customer Support
Database Administration
Database Cataloging
Hourly rate $8.50 - $25.00
Agency size 11-50 workers
Member since Oct 6, 2016
The Outsource Business Solution Avatar

The Outsource Business Solution

Rating is 3.8 out of 5.
3.8/5  (13 jobs)
Manila, Philippines

The Outsource Business Solution is a Client Based Call Center Company wherein I can help your business to deliver services such as Customer Service, Outbound Sales, Lead Generation, Email or Chat Support, Appointment Settings, Data Entry or Admin Task from various clients globally such as US, UK, Canada, and Australia. I also help businesses on a digital marketing strategy in a low cost budget but effective and quality services. You may reach me thru Skype twinkx214 to further discuss your business strategy or message me here as well.

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BPO Call Center
Call Center Management
Cold Calling
Customer Service
Email Marketing
Lead Generation
Social Media Management
Hourly rate $10.00 - $10.00
Member since Aug 23, 2016
360-SUPPORTS Avatar

360-SUPPORTS

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Dhaka, Bangladesh
Top Rated Plus

At 360-Supports, our primary objective is to continually work towards the goal of fortifying the connection we have with both our clients and the end users of their products and services. Our dedicated group of customer support specialists is committed to exceeding your expectations and assisting you with all of your company's requirements regarding outsourcing. We provide quality call center services by utilizing a variety of cutting-edge tactics, such as inbound and outbound Cold Calling & Telemarketing, Appointment Setting, Lead Generation, Round-the-clock Customer Support, Customer Acquisition and Retention, and a great deal more. Our goal is to build a BPO firm that is recognized in the global market by the recognition it receives for providing high levels of customer & client satisfaction, that transcends with a consistent model of development, and that maintains a healthy growth trajectory for your company. This is accomplished by establishing a tight working relationship with your company and locating services that are priced affordably and best meet the requirements of your company. Our goal is to reduce our clients' operational expenses to a level that enables them to expand their companies' revenue streams without compromising the level of service they deliver to their customers & clients.

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B2B Marketing
BPO Call Center
Cold Calling
Customer Support
Lead Generation
Telemarketing
B2C Marketing
Hourly rate $5.00 - $8.00
Minimum project size $50K+
Agency size 11-50 workers
Member since Nov 6, 2014
Bright Solutions Avatar

Bright Solutions

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Santa Ana, El Salvador
Top Rated Plus

BRIGHT SOLUTIONS BPO Services At Bright Solutions, a family-owned BPO agency, we specialize in delivering exceptional customer service tailored to your specific needs. With over 15 years of experience in customer support, our team consists of bilingual agents with proven customer service experience. We are committed to continually training our agents in essential customer service skills and regularly following up on their performance to ensure they deliver exceptional support. This ongoing development comes at no extra cost to you, as we are dedicated to enhancing our agents' skill sets consistently. We recruit exclusively from El Salvador, focusing on finding the right fit for your business's unique requirements. Our services include, but are not limited to: Customer Support Technical Support Back-office Support Data Entry and Management Data Analytics and Visualization At Bright Solutions, we strive to exceed your expectations with our high-quality services. Whether you need assistance with a specific project or ongoing support, our dedicated team is here to help you succeed. Contact us today to learn more about how we can assist your business in achieving its goals. Idania M. Castro Founder

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BPO Call Center
Online Chat Support
Customer Service
Data Entry
English
Google Sheets
Microsoft Excel
Hourly rate $8.00 - $20.00
Minimum project size None
Agency size 11-50 workers
Member since Jun 21, 2020
Talk Agent (PVT) LTD Avatar

Talk Agent (PVT) LTD

Rating is 4.8 out of 5.
4.8/5  (12 jobs)
Lahore, Pakistan
Rising Talent

Our vision is to be perceived as driving accomplices in all the business territories where we have the presence, through our straightforwardness and effectiveness in plans of action, subsequently making an incentive for our Clients, Employees, and Stakeholders. We as a team understand that providing excellent customer support and care is essential for any business looking to build strong customer relationships and retain customers for the long term. Our belief is that after sale support is a vital ingredient to the success of any growing business. Being pioneers in the BPO Industry. We have honed impeccable skilled teams to cover all areas and depth in customer support field and agency work. With numbers of in-house Support Representatives, FullStack Developers, Data moderator & QA teams, Scrum Masters and Leaders. We have successfully developed alot of trained many teams & departments. Promising and remarkable ability to handle disgruntled customers with utmost politeness. Our track record demonstrates proficiency in managing multiple projects concurrently, and and we are happy to contribute innovative ideas to propel your company's growth beyond all goals and objectives. In terms of cost, our BPO services are highly competitive, and we believe that we can offer you significant cost savings compared to in-house operations. Our pricing models are transparent and flexible, and we are committed to delivering value for money. In addition to our 24/7 support, we also offer a number of other services to enhance your customers' experience, our representatives are trained to provide personalized support to each and every customer, ensuring that their unique needs are met. Technical expertise: Our team has extensive technical knowledge and expertise, allowing us to quickly and effectively resolve even the most complex technical issues. Multichannel support: We provide support across multiple channels, including phone, email, live chat, and social media, to ensure that your customers can reach us in the way that is most convenient for them. Data security: We understand the importance of protecting sensitive customer information and take data security very seriously. Our systems are fully secure and all representatives are trained in data protection best practices. We would be honoured to partner with you to provide comprehensive customer care services to your customers. Our team is dedicated to delivering exceptional service and we are confident that we can help you improve customer satisfaction and retention.

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BPO Call Center
Business Process Outsourcing IT Services
Online Chat Support
Data Entry
Internet Truckstop ITS Dispatch
Phone Support
Technical Support
Hourly rate $4.00 - $45.00
Agency size 51-200 workers
Member since Oct 18, 2023
Careers@Home Avatar

Careers@Home

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Bulacan, Philippines

Careers@Home is a group of talented individuals who provides exceptional customer service from small to large companies. We offer phone, email and chat support or whatever support clients may need to serve customers. With our in depth experiences in customer service, clients can be assured that their customers will be well-taken cared of. Aside from customer service, we also provide data entry, research and transcription services.

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BPO Call Center
Call Center Management
Online Chat Support
Cold Calling
Customer Experience
Customer Retention
Customer Service
Hourly rate $3.00 - $12.50
Member since Oct 18, 2017
Assistyou24hr Avatar

Assistyou24hr

Rating is 4.9 out of 5.
4.9/5  (12 jobs)
Dhaka, Bangladesh

Are you looking for Shopify virtual assistant, Shopify customer service, Shopify customer support, eCommerce customer service, eCommerce virtual assistant /Agency ?. I have more than 9 years of experience in Customer Service. I own a BPO firm. We provide service in English>French>German>Italiano>Chinese>Spanish and other languages, with customer service skills We are the right talent for the job. We are -Experienced using ZenDesk, Gsuite,ladesk, Live agent, Livechatinc, Zendesk Chat. Gmail Help Scout, Gorgias,xSellco, Buffer Reply, Hootsuite, Sprout Social, Facebook Messenger channel -Experienced using Shippo. Tracking & Delivery Updates.Aftership .hipStation .ShippingEasy Shipping App. Ordoro Shipping.Easyship. Tracktor -Experienced doing customer service for e-commerce/dropshipping stores We can help you with -Provide 24/7 Live Chat and Email Support -Provide Facebook/ Instagram Management -Issue refunds according to your refund policy -Re-send products to customers when needed -Respond to all customer inquiries quickly and accurately We are a passionate and dedicated agency.

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BPO Call Center
Call Center Management
Cold Calling
Customer Service
Customer Support
Lead Generation
Live Chat Operator
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Oct 11, 2015
Cleverly Awesome Helpers Avatar

Cleverly Awesome Helpers

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Cavite City, Philippines

Cleverly awesome helpers is an agency that was created to assist you personally or help you run your business smoothly. Our team consists of talented and highly trained individuals that specialize in customer service and appointment setting combined with a variety of other skills such as, graphic design, lead generation, data entry, accounting, SEO, and social media management. We are capable of taking charge of all of your tasks so you can focus more on growing your business and have the time to enjoy life.

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Accounting
BPO Call Center
Online Chat Support
Content Creation
Customer Service
Graphic Design
Inbound Marketing
Hourly rate $15.00 - $25.00
Minimum project size $5K+
Agency size 11-50 workers
Member since Jul 14, 2021
GRM Freelancing Agency Solution Avatar

GRM Freelancing Agency Solution

Rating is 4.5 out of 5.
4.5/5  (12 jobs)
Makati City, Philippines

This agency has a sense of unity, collaboration, and coming together for a common purpose to GROW YOUR BUSINESS! We signify gathering talented individuals from various fields who bring their unique skills and expertise to form a cohesive and productive community. GRM represents the idea of working together harmoniously, supporting one another, and leveraging each other's strengths to deliver exceptional results and encapsulates the spirit of collaboration and synergy that can be found within a freelancing agency, where individuals unite to create a collective force for success.

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Administrative Support
B2B Marketing
BPO Call Center
Call Center Management
Cold Calling
Customer Service
Lead Generation
Hourly rate $4.00 - $15.00
Minimum project size None
Agency size 11-50 workers
Member since Jul 13, 2023
The Simple Tag Outsourcing Avatar

The Simple Tag Outsourcing

Rating is 5.0 out of 5.
5.0/5  (12 jobs)
Kolkata, India

Go Offshore! Outsource Your Back Office and Increase your Margins! We provide highly trained back office team, which can perform a range of tasks to support your business requirements. Fully based on AWS, our infrastructure ensures that data is not stored on any unencrypted devices and there's no physical security issues. Our agents are trained in seamless customer support, to ensure that the person on the other end of the line considers us as an extension of your office. Our Expertise Includes but not Limited to the below: Call Handling (In & Out) Sales and Telemarketing Chat and Email Support Data Entry Virtual Admin Assistance Lead Generation (LinkedIn outreach, Email) Appointment Setting (Cold calling) We specialize in being able to handle all of your call center needs, including serving the unique needs of our clients in the health care industry. In full compliance with PCI & HIPAA, we are well-positioned to protect information from fraud, abuse, and missteps with healthcare and electronic billing information. In choosing a call center, it is important to do your due diligence to ensure that the business is following the best practices and maintains high level of security and compliance. We're working hard to turn our passion for client success into a booming online consultancy and support business. We hope you enjoy our services as much as we enjoy offering them to you. Sincerely, TST Outsourcing

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Administrative Support
BPO Call Center
Business Process Outsourcing IT Services
Call Center Management
Online Chat Support
Data Mining
Data Scraping
Hourly rate $8.00 - $15.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Oct 8, 2015
AR INNOVATIONS Avatar

AR INNOVATIONS

Rating is 4.9 out of 5.
4.9/5  (11 jobs)
Lahore, Pakistan

BPO Services: • Best Sale Agents • Best in Information Gathering • Appointment Setting • Live Chat Support • Customer Support • Appointment Setting • Lead Generation • Sales Execution • Telemarketing • Design and Development • Auto Dialer Facility - Free • Manual Dialer Facility - Free • Access to Call Recording - Free • Daily Customized KPI's - Free

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BPO Call Center
Call Center Management
Cold Calling
Customer Acquisition
Customer Retention
Customer Service
Customer Support
Hourly rate $6.00 - $20.00
Minimum project size None
Agency size 11-50 workers
Member since Feb 2, 2023
PixelPitch Agency Avatar

PixelPitch Agency

Rating is 3.3 out of 5.
3.3/5  (10 jobs)
Guwahati, India

Greetings, We are a dynamic and professional freelancing agency, specializing in a wide array of services that cater to your business needs. With over 15 years of industry experience, we have successfully carved a niche for ourselves in various domains, including Telemarketing, Appointment Setting, Data Entry (Chat/Email), Customer Service, and much more. Our journey in the call center industry spans both B2B and B2C sectors, where we've excelled in everything from order taking to handling escalated calls. Our approach to work is rooted in the values of drive, loyalty, and unwavering care for our clients. Our extensive skill set includes: Web & App Development Graphic and Presentation Design Motion Graphics Email Marketing LinkedIn Lead Generation Cold Calling Appointment Setting Telemarketing & Tele Sales Virtual Assistance On-Site Hardware/Software Support PAN India Online Remote Technical Support Globally Data Center Services Database Administration Our ultimate goal is to ensure your satisfaction with our work results. We take pride in our ability to: Handle vast amounts of information efficiently Approach our work systematically, always with an eye on results Thrive in high-pressure environments Maintain a sincere and dedicated work ethic as a team Communication is key in our work process. We guarantee a 100% response rate within the day, whether you have a new task, an urgent request, or questions about our work. You can reach us through Upwork messages, email, or Skype. We are perpetually eager to embrace new learning opportunities and challenges. Our vision is to establish long-term relationships where we can contribute significantly to the success of your business. We're excited about the prospect of working with you and helping your business thrive. Let's embark on this journey together. Warm regards, Pixel Pitch

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BPO Call Center
Business Development
Online Chat Support
Cold Calling
Customer Service
Graphic Design
Inbound Marketing
Hourly rate $6.00 - $20.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Mar 26, 2021
Taskable Avatar

Taskable

Rating is 4.2 out of 5.
4.2/5  (9 jobs)
San Salvador, El Salvador
Rising Talent

Hi there! Welcome to our community of virtual assistants—a supportive network where we help each other and work together to assist clients like you. We're a collaborative team that is passionate about delivering the best support while sharing our talents. Whether it's design, admin tasks, or personal assistance, we're here to lighten your load. You’ll have access to a diverse group of professionals who genuinely care about making your day easier. Communication is seamless, and we're flexible to fit your needs. Join our community-driven approach and let’s achieve your goals together! Reach out today, and let’s make things happen! 💬

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Administrative Support
BPO Call Center
Customer Service
Graphic Design
Scheduling
Virtual Assistance
Email Management
Hourly rate $10.00 - $10.00
Agency size 2-10 workers
Member since Nov 13, 2023
SkillCheck Outsourcing Solution Avatar

SkillCheck Outsourcing Solution

Rating is 5.0 out of 5.
5.0/5  (9 jobs)
Iloilo, Philippines

Home of Filipino Freelancers our team boasts a membership of various talents, skills, and expertise. We offer quality support on innumerable business processes such as Customer Service/Technical Phone, Email and Chat Support, Administrative Support, then more. Our team has worked with companies from the US, Canada, UK, Australia, New Zealand, and Asia working with clients using our expertise in:  Telemarketing  Telesales  Customer Service  Phone Support  Chat Support  Data Entry  Email Support  Administrative Support  Virtual Assistant  Graphics Design We have access to a wide range of professionals here in the Philippines. This will enable you to work with agents/contractors experienced in the outsourcing industry. These agents/contractors went through a solid recruitment process before they were placed on-board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for our clients.

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Administrative Support
BPO Call Center
Call Center Management
Online Chat Support
Customer Information Control System
Customer Service
Data Entry
Hourly rate $7.00 - $15.00
Agency size 11-50 workers
Member since Dec 28, 2019

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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