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Evolve Bpo Avatar

Evolve Bpo

Rating is 4.7 out of 5.
4.7/5  (61 jobs)
Lahore, Pakistan
Rising Talent

Evolve BPO – Scalable Call Center & Lead Generation Solutions for Growing Businesses At Evolve BPO, we empower businesses across the USA, Canada, UK, and Australia with high-performing call center and lead generation services designed to drive growth and deliver measurable results. With 15+ years of combined experience, our team specializes in cold calling, appointment setting, inbound/outbound support, and virtual staffing for industries like real estate, insurance, SaaS, solar energy, and e-commerce. We’ve proudly partnered with clients such as West Egg Real Estate, True American Investment, and DMASQ Corp, helping them expand their sales pipelines and improve customer retention through reliable, data-driven strategies. 💼 Our Core Services ✅ Cold Calling & Lead Generation – Targeted B2B/B2C outreach campaigns that convert prospects into qualified opportunities. ✅ Appointment Setting & Sales Support – High-quality meetings booked directly into your calendar with decision-makers ready to talk. ✅ Inbound / Outbound Call Handling – Professional 24/7 support teams providing consistent communication and service quality. ✅ Customer Support (Voice, Chat, Email) – Multichannel solutions with trained, accent-neutral agents delivering a world-class experience. ✅ Virtual Assistance & Admin Tasks – Efficient remote staff to manage CRM data, email follow-ups, and day-to-day operations. ✅ CRM & Data Management – Organized databases, accurate input, and detailed reporting for seamless business tracking. 🌎 Why Clients Choose Evolve BPO ✔ Scalable Call Center Solutions – From a single caller to a 50+ agent team tailored to your business needs. ✔ Proven Experience & Results – Over a decade of performance-driven outsourcing success across global markets. ✔ Bilingual, Accent-Neutral Team – Professional English communicators trained in objection handling and consultative selling. ✔ Advanced Tools & CRMs – HubSpot, Salesforce, GoHighLevel, Batch Dialer, Mojo, VICIdial, RingCentral, and more. ✔ Affordable & Transparent Pricing – Flexible hourly or milestone-based models—no hidden fees, just real results. 🌟 Our Mission To help businesses worldwide grow through reliable virtual workforce solutions while creating meaningful job opportunities in Pakistan’s talent market. 🌍 Our Vision To become a global leader in outsourced communication and sales—combining people, process, and technology to deliver measurable growth and exceptional customer experiences. 📧 Contact: customerevolvebpo@gmail.com

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Account Management
BPO Call Center
Call Center Management
Online Chat Support
Cold Calling
Customer Acquisition
Customer Service
Hourly rate $6.00 - $100.00
Minimum project size $1K+
Agency size 51-200 workers
Member since May 11, 2023
ProntoDigital, LLC Avatar

ProntoDigital, LLC

Rating is 4.7 out of 5.
4.7/5  (60 jobs)
Fort Wayne, United States

🎯 Upwork Top Rated Agency Everything we do is about YOU - identifying your needs, putting and placing the right gear in the shortest time span to achieve your organizational goals. ProntoDigital is a complete digital shop where you can explore our digital inventory and shop for solutions or services as per your needs. ✅ Product Development: Website Development – Web Applications – Mobile Application. ✅ Web Optimization: Web Analytics – SEO - Media Marketing & Advertising. ✅ Business Solutions: Business Intelligence – API Integration & Development – E-commerce Development. ✅ Staffing and Recruiting: Full-time, Part-time, Contract, Project, C2C, W2, 1099 and Consultation, Outsourcing and Offshore Consultation. ✅ BPO: Lead Generation, Tele Marketing Service, Appointment Scheduling, Customer Support, IT Help Desk, Order Taking, and more! ✅ E-commerce: Amazon Arbitrage, Walmart, Etsy, eBay, Shopify, Big Commerce, Woo-Commerce, Magento. 🔥 Amazon 🌟FBA PL, 🌟Online Arbitrage, 🌟Brand Registration, 🌟FBA Product Hunting, 🌟Product Sourcing, 🌟 Product Launching, 🌟Product Ranking, 🌟Keywords Research, 🌟Inventory Management, 🌟Listing optimization, 🌟Bulk Flat file Listings, 🌟Vendor Central, 🌟Amazon PPC Campaigns, and 🌟 A+ Content. 🔥 Walmart 🌟Product Listing Creation, 🌟Listing Optimization, 🌟Catalog Management, 🌟Products setup, 🌟 Content Writing, 🌟Order Management, 🌟Inventory Management, 🌟Fulfillment Services, 🌟Bulk Uploading Listings, 🌟SEO Keywords Research and 🌟Drop shipping. 🔥 Ebay Web Services 🌟Store Management, 🌟Inventory, 🌟Listings creation, 🌟Listing with Multiple Variations, 🌟Listings Optimization, 🌟Expert in Selling Manager Pro, 🌟Promotions - Volume Pricing, 🌟Mark Down - Order Discount, 🌟Customer Service, 🌟Order Processing, 🌟Listing Template, 🌟Storefront Template, 🌟 Banner Design, 🌟Store SEO. 🔥 Etsy Services 🌟Store Management, 🌟Listings creation, 🌟Storefront Development & Management, 🌟Listing with Multiple Variations, 🌟Listing Optimization, 🌟Customer Service, and 🌟Order Processing. If you'd like to experience growth in your business, especially for E-Commerce like Amazon, Walmart, Etsy, or eBay, Schedule a Call with us today, and you can decide if your business is a good fit for our approach. LET'S TALK, message us for a link to sign up for a phone call. https://www.prontodigital.com/ecommerce-development

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Adobe Analytics
Amazon Listing Optimization
BPO Call Center
Digital Marketing
Google Analytics
Google Tag Manager
Pay Per Click Advertising
Hourly rate $45.00 - $70.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Apr 22, 2020
ORAZONE TECHNOLOGIES UK LIMITED Avatar

ORAZONE TECHNOLOGIES UK LIMITED

Rating is 4.9 out of 5.
4.9/5  (58 jobs)
London, United Kingdom

Orazone Technologies UK Limited is a full-service software development and IT consulting company with over 15 years of global experience delivering innovative technology solutions. We specialize in building scalable, secure, and user-friendly applications for startups, SMEs, and enterprises across multiple industries, including EdTech, FinTech, Logistics, Healthcare, Real Estate, and Government projects. Our expertise covers: Custom Software Development – Web, Mobile, and Desktop applications tailored to client needs. Full-Stack Development – Proficient in Angular, React, Next.js, Nest.js, Laravel, ASP.NET, and more. Cloud & Infrastructure – Deployment on AWS, Azure, and Dockerized environments with CI/CD pipelines. Database Systems – MySQL, PostgreSQL, SQL Server, Oracle, and Firebase. Cybersecurity & Compliance – Penetration testing, application security, GDPR compliance, and data protection. AI & Automation – AI-driven SaaS platforms, API integrations, workflow automation, and intelligent reporting systems. We pride ourselves on a client-first approach, ensuring transparent communication, agile development, and reliable support. Our past work includes developing BioVeriSys (Biometric Verification System) for Sukkur IBA University (Pakistan), logistics and parcel-tracking platforms, destination management systems for the travel industry, and CRM/ERP solutions for enterprises.

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BPO Call Center
Customer Support
Database Administration
Data Entry
Mobile App Development
System Administration
Technical Support
Hourly rate $15.00 - $30.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Mar 14, 2008
votiko Avatar

votiko

Rating is 4.9 out of 5.
4.9/5  (55 jobs)
navsari, India
Top Rated

At Votiko, we turn conversations into conversions — blending human touch with professional precision to elevate your business performance. Founded in 2014 and proudly based in India, Votiko is a leading call center and customer support company trusted by businesses across the USA, Canada, UK, Australia, and New Zealand. With a skilled team of 65+ agents, we deliver high-quality outbound and inbound support that helps our clients grow faster, serve better, and stay ahead of the competition. Our strength lies in outbound calling and telemarketing, where we specialize in B2B and B2C campaigns, helping businesses reach their target audience with clarity and confidence. Our outbound services include: Lead generation Appointment setting Telemarketing & cold calling Customer surveys and feedback collection Phone-based data verification In addition to outbound campaigns, we provide 24/7 inbound customer support via call, email, and chat. Our team ensures every customer interaction is handled with care, professionalism, and a problem-solving mindset. We proudly support clients across various industries, including: Real estate Cleaning and moving services SaaS & tech startups E-commerce and online retail Healthcare, medical, and insurance sectors etc. Beyond core call center operations, Votiko also specializes in: Airbnb support: Guest messaging, booking coordination, issue resolution, and calendar management Amazon & e-commerce support: Customer inquiries, returns, refunds, order management, and product assistance Administrative services: Back-office support, data entry, documentation, and coordination Internet research & LinkedIn outreach: Market research, lead list building, and professional networking support Property management support: Virtual assistance for long-term and vacation rental operations At Votiko, we don’t just provide services — we become a reliable extension of your team, committed to representing your brand with integrity and excellence. Let’s connect and explore how Votiko can support your business and customer experience goals.

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Administrate
Administrative Support
BPO Call Center
Call Center Management
Online Chat Support
Cold Calling
Customer Service
Hourly rate $6.00 - $12.00
Agency size 11-50 workers
Member since Sep 19, 2017
UA Communications Avatar

UA Communications

Rating is 4.8 out of 5.
4.8/5  (54 jobs)
Lahore, Pakistan
Rising Talent

UA Communications is a specialized sales and lead generation agency with 5+ years of experience helping businesses grow through high-quality cold calling, appointment setting, and B2B outreach. Our team has completed 4,500+ hours and 30+ contracts across real estate, telemarketing, and sales development projects. We focus on converting leads into appointments and delivering measurable pipeline growth for our clients. What we deliver: ✔ Real estate motivated seller lead campaigns ✔ B2B lead qualification and appointment setting ✔ SDR support and sales pipeline management ✔ CRM management and daily reporting We train our agents to communicate professionally, handle objections with confidence, and generate quality results that help your business scale. Let’s discuss how we can help you grow your sales pipeline.

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BPO Call Center
Call Center Management
Online Chat Support
Cold Calling
Customer Support
Lead Generation
Telemarketing
Hourly rate $4.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Oct 23, 2023
the DigiLife Team Avatar

the DigiLife Team

Rating is 4.7 out of 5.
4.7/5  (52 jobs)
Cebu City, Philippines

The DigiLife Team is a collaboration of professionals with a strong dedication to their craft. Members are all experts in their respective industry, have years of extensive experiences, and were former employees of well-respected companies which are mostly Fortune 500 members. In our agency, we are committed to delivering customer satisfaction like how you'd want it to be reflected by your company. We value your vision and commitment to your customers/stakeholders and we make it our business to satisfy you and your customers. Each agent is meticulously selected, mentored, and assessed; so as to meet and exceed their client's expectations. We monitor the growth of our members and believe that each is accountable for the team's overall improvement. Internalization is a key attribute in which we operate, thus each member contributes to the company's goal. We're a team of people with various specialization and skills. However, each one of us is expected to meet a certain level of customer service and technological aptitude. In general, we can find your ideal freelancer with the following skill sets, but is certainly not limited to; -Software Development -Project Management -Customer Support (email, chat, and phone) -Technical Support -Data Encoding -Virtual assistance -Appointment setting Whether you need an individual, or a few people to make up your team, we will be able to fill your needs in the least possible time. Hit us up and let's talk about getting you your rockstar freelancers.

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BPO Call Center
Call Center Management
Customer Service
Customer Support
Software Testing
Technical Support
Virtual Assistant
Hourly rate $10.00 - $31.25
Minimum project size None
Agency size 11-50 workers
Member since Nov 6, 2017
BPO HIVE Avatar

BPO HIVE

Rating is 5.0 out of 5.
5.0/5  (50 jobs)
Cairo, Egypt

We are your full-scale contact center solution and partner. Communication is everything. We don't just make or answer calls; we build relationships. Our mission is to make every interaction count, ensuring a positive outcome for your business and your customer. Specializing in key services such as appointment setting, phone customer support, chat, and email, we've crafted our offerings to address every facet of customer interaction. Our reputation as a top-rated plus company on Upwork is not just a badge of honor; it reflects our dedication to excellence and the long lasting relationships we've built with our clients.

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Administrative Support
BPO Call Center
Customer Support
Telemarketing
Virtual Assistant
US English Dialect
Appointment Setting
Hourly rate $12.00 - $99.99
Minimum project size None
Agency size 11-50 workers
Member since Jul 15, 2021
Aidevisor Ltd. Avatar

Aidevisor Ltd.

Rating is 4.9 out of 5.
4.9/5  (49 jobs)
Dubai, United Arab Emirates
Rising Talent

We are a rapidly growing agency, providing wide range of services to our North American, British and Middle Eastern clients. We have 3 divisions, which collectively provides end to end solution to our clients. Here are the details of each divisio: 1. ETEK Studio: ETEK was founded in 2009, and is proud on building solutions, companies like AT&T and GE have been using for years. Our biggest assets are companies like Souq and HelpBit, which are both Amazon companies. ETEK is a solutions provider, specialized in applications (Android | iOS | web) and website development. As an agency of creative and innovative professionals, we live and breathe technical challenges and always push the boundaries beyond traditional means. The multi-cultural management team and technical staff at ETEK Studio represents the “can-do attitude” of the company, which is a significant factor in the long-term relationships and incredible repeat business from our customers all over the world. At ETEK, we strive not only to provide clients with exceptional products and services, but also take into great consideration the importance of client satisfaction. Because of this, we ensure that our business model is constructed around creating lasting relationships with our clients. No matter what your requirements may be, eTek Studio will work closely with you to ensure that your immediate business goals and objectives are met and further provide continuous support for long-term sustainability, upgrades, and enhancements as your business grows and expands. ==================== 2. ETEK Consultants: This division is established exclusively to support Amazon FBA sellers across the globe. Even though we don't have experience of decades under our belt on this domain, but we are already working with few Amazon Sellers supporting Amazon US, Amazon UK and Amazon Canada. We are working as one stop Amazon service provider, offering following services: - Amazon store management - Graphics, labels & products designing - Inventory/stock management - Labels generations - Onsite product inspection - Orders management - Product listing & research - Product sourcing, negotiations, sampling and supplier shortlisting - Seller central management - Shipment management - Social medial management - Suppliers management - Website management We regularly source various products from all over the world, for wide range of global clients. We know the whole process from floating inquiry to acquiring quotes to shortlisting suppliers to negotiate the prices to sampling to ordering till shipment. We always tell our clients that if there is something available anywhere in the world at the required price, we will source it. ==================== 3. UTILIS BPO: Utilis BPO, an outsourced call center services provider for quality services, is supporting the entire customer life-cycle from front-office customer interaction to back-office reverse logistics. For over a decade, management of Utilis BPO has been providing cost effective quality services for clients across globe. We provide customized solutions open to the wide-ranging requirements of our each customer at a very logical price. This philosophy has resulted us the long-term customer loyalty. Our goal is to create a seamless link among our client-partners and their end-users customized to the particular needs. We sketch our operations and feedback for the services we provide, to closely interweave with our client-partner operations. At Utilis BPO, our core focus is on debt collection. We provide 3rd party offshore debt collection, accounts entering and appointment setting services to collection agencies across North America. We have worked on medical bills, municipality bills, violation tickets, credit cards, payday loans and retailers etc. We have experience, we are well aware of FDCPA, HIPAA and GLBA, we have a good team, and on top of everything, we have hunger to work. We choose the best resources available in market and they are taken to the floor after extensive training. At present, we are working for 2 American collection agencies, mainly focused on medical and municipality bills. References are available if desired. ==================== We put great emphasis on assisting clients in both the current and future success of their business. We understand that that outsourcing processes can sometimes be overwhelming and confusing, and therefore do our best to educate our customers in a way that many of our competitors lack. We have different domain experts for different type of work, ranging from $12.50/hour to $31.25/hour. We are working with a small number of hand picked clients. As we work with China, UK and USA, currently, our operations are from 4am EST to 11pm EST, which can go round the clock whenever needed. We love everything to be at perfection, which is only possible if full attention to details is given. Lets start with a trial to evaluate each other, before we work together to grow vertically.

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BPO Call Center
Debt Collection
Content Writing
Live Chat Operator
Phone Support
Procurement
Researcher
Hourly rate $10.00 - $250.00
Agency size 11-50 workers
Member since Jun 26, 2018
AdsRepairHUB Avatar

AdsRepairHUB

Rating is 4.7 out of 5.
4.7/5  (49 jobs)
Bogota, Colombia
Rising Talent

Welcome to AdsRepairHUB, Where data-driven strategies meet creative advertising solutions! With over 4 years of experience across platforms like Google Ads, Meta, LinkedIn, TikTok, and Twitter, our team has mastered the art of delivering measurable results for industries including e-commerce, B2B, and SaaS. Here’s a snapshot of what we’ve achieved for our clients: $2.5M+ Ad Spend Managed: Ensuring optimized returns across multiple platforms. Average ROAS of 4.5x: With some campaigns exceeding 7x in specific niches. Client Retention Rate of 90%: Thanks to our transparent reporting and tailored strategies. 10+ Industries Served: From retail to tech startups, we adapt to every challenge. Our approach is simple yet impactful: weekly communication, real-time optimizations, and actionable insights delivered via tools like Looker Studio and GA4. Let’s grow your brand with smarter advertising.

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Administrative Support
BPO Call Center
Online Chat Support
Customer Service
Data Entry
Microsoft Excel
English to Spanish Translation
Hourly rate $16.97 - $16.97
Minimum project size None
Agency size 11-50 workers
Member since Oct 31, 2019
E Call Center Services Avatar

E Call Center Services

Rating is 4.9 out of 5.
4.9/5  (46 jobs)
Lahore, Pakistan

Emenac Call Center Services came into being in 2003 as a sister company of Emenac Inc. Today Emenac Call Center Services enjoys the status of being a fully equipped virtual call center offering a complete range of call center services as well as internet-based non-voice contact center services. Having been in the field since over a decade now, the company enjoys fully expert call center team, capable of handling services for many different industries and businesses. Some of the Major Services are: • Virtual Administrative Assistance • Customer Support • Live Chat Support • Email Handling • Phone answering (Inbound Sales) • Telemarketing (outbound sales) • Technical support • Calendar management • Data Management • Online research Emenac Call Center Services has gathered sufficient expertise in providing services exactly according to the needs of each client. Some of the reasons why it must be the choice of businesses are: • If customer retention or better business-customer relations are the need, we lead welcome and feedback calling • Businesses looking to have all important calls from corporate clients answered with a proper reception and transferred to right department can make use of our business answering services. Our business answering agents have all the business answering ethics required to answer these calls • A well-equipped Quality Assurance Department of Emenac Call Center Services works at all times to ensure high service quality. Live call monitoring and call recording are also facilitated • Emenac Call Center Services have the capacity to work 24/7 if needed and even handle urgent or overflowing calls • Highly trained agents, well-equipped call centers, complete electricity backup and well-planned seating arrangements make “Emenac Call Center Services” a perfectly reliable onshore as well as offshore outsourcing facility Boasting numerous skills and a vast experience having worked with around 20 industries, our agents have the capabilities to fulfill the needs of each client perfectly. In a nutshell, Emenac Call Center Services can be said to be having the right strategy that is needed to bring success out of a business.

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Administrative Support
Automated Call Distribution
B2B Marketing
BPO Call Center
Call Center Management
Online Chat Support
Cold Calling
Hourly rate $6.67 - $14.00
Minimum project size None
Agency size 201-500 workers
Member since Feb 18, 2015
Andou Global Service Avatar

Andou Global Service

Rating is 4.7 out of 5.
4.7/5  (46 jobs)
Kings County, United States

Want to work With the BEST? The Team Behind 40% Repeat Clients + 40% Referral, 10 years of Lead Generation and telemarketing. Real Estate, and cold calling experience under my belt, my Team is a PERFECT fit for your business! We are a Rockstar with strong experience and skills on our expertise. ★ Our team doesn't do half-measures. We give our 100% all the time, hence, it paved the way to excellent performance. We are responsible for making sure we hit the KPIs, that quality is not compromised over performance, and that there must be a balance, to keep motivated every day and of course, constant learning to be better telemarketers. ★ We have all the skillset, and years of experience to start an agency which we are dedicated to excellent quality service and efficient costing. We are a team of experienced professionals whose smiles and kindness can be felt even by just our call and chat. We help hire and manage Virtual Assistants who will help you grow your company and take over tasks to give you the freedom to do what you love doing. ★ Working with me, and my team you will Stop struggling with B2B Cold Calling Phone Support, Real Estate, Cold Calling ★ Data entry, Appointment Setting, Lead Generation, Cold Calling, Telemarketing, Virtual Assistant, Admin Work, Web Research Specialist, Data Scraping - we handle it all. ★ Put your best foot forward for your one shot with that Tier 1 with an experienced full-stack team that regularly wins, and is obsessed with the quality work that we ★provide to all our client's needs upon my experience. and even save money by taking my high-quality work and reusing it in your decks. My clients have a LOT to say about me: ✅ 𝑰 𝒄𝒐𝒖𝒍𝒅𝒏'𝒕 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅 𝑬𝒗𝒂𝒏 𝒎𝒐𝒓𝒆 - 100% ✅ 𝑻𝒉𝒊𝒔 𝒅𝒆𝒄𝒌 𝒖𝒏𝒍𝒐𝒄𝒌𝒆𝒅 many 𝒅𝒆𝒂𝒍 -Lead of clients business, including solving problems ✅ 𝑶𝒖𝒓 𝒅𝒆𝒄𝒌 𝒘𝒂𝒔 𝒔𝒐 𝒉𝒐𝒕 𝒕𝒐𝒅𝒂𝒚 𝒊𝒕’𝒔 𝒄𝒓𝒂𝒛𝒚… ✅ 𝑾𝒉𝒂𝒕 I am 𝒅𝒐𝒊𝒏𝒈 𝒑𝒖𝒓𝒆 𝒎𝒂𝒈𝒊𝒄 - 🟢 Expertise: B2B Cold Calling, Phone Support Real Estate Cold Calling, Data entry Appointment Setting, Lead Generation Cold Calling, Telemarketing, Virtual Assistant, Admin Work Web Research Specialist, Data Scraping ⭐️ About my Team Andou Global service: INTEGRITY IN EXCELLENCE above all things: Excellent work, on time, every time. We only take on projects we are certain we can knock out of the park. We work fast, but we have 40% Repeat Clients + 40% Referral on Upwork invites DAILY (This is not a sales tactic. It is reality.) ✅ My Team Crictical Skills - Strong Communication - Critical Thinking - Problem Solving - Persuasive - Consultative Selling - Analytical Thinking - Business Skills

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Administrate
BPO Call Center
Cold Calling
Customer Service
Data Cleaning
Data Entry
Email Marketing
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Aug 3, 2022
SERVICE PRO Avatar

SERVICE PRO

Rating is 5.0 out of 5.
5.0/5  (43 jobs)
pasay city, Philippines

to continually improve the translation process in order to provide the industry’s highest quality translation and localization services, outstanding customer service and unparalleled communication response times, all at low cost to our clients.

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BPO Call Center
Call Center Management
Customer Service
Phone Support
Technical Illustration
Customer Engagement
Hourly rate $9.00 - $20.00
Minimum project size $10K+
Agency size 11-50 workers
Member since Aug 8, 2014
Center Launch Avatar

Center Launch

Rating is 3.1 out of 5.
3.1/5  (43 jobs)
Monterrey, Mexico

Boost Your Business with Comprehensive Call Center Solutions At Center Launch, we understand that providing excellent customer service and generating sales are crucial for the success of your business. That's why we offer a wide range of call center services tailored to meet your unique needs. With our customer support services, you can rest assured that your customers will receive prompt and professional assistance, enhancing their overall experience with your brand. Our dedicated team will handle inquiries, resolve issues, and ensure that every customer feels valued and satisfied. Inbound sales are vital for driving revenue growth, and our experienced agents are skilled in effectively converting leads into loyal customers. We will work closely with your sales team to understand your products or services, ensuring that each interaction is personalized and persuasive. Marketing plays a crucial role in building brand awareness and attracting new customers. Our skilled marketers will develop and implement strategies that align with your business goals, helping you reach a wider audience and increase your market share. Technical issues can be frustrating for both customers and businesses. With our tech support services, you can rely on our knowledgeable agents to provide efficient and effective solutions, reducing downtime and ensuring a seamless experience for your customers. In today's fast-paced digital world, live chat is becoming increasingly popular as a convenient and immediate way for customers to connect with businesses. By offering live chat support, you can engage with your website visitors in real-time, answer their queries, and guide them through the purchasing process. By choosing Center Launch for your call center services, you'll benefit from our comprehensive solutions that are designed to boost your business. With our expertise in customer support, inbound sales, marketing, tech support, and live chat, you can focus on what you do best while we take care of delivering exceptional service to your customers. Experience the difference with Center Launch

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BPO Call Center
Online Chat Support
Cold Calling
Customer Service
Dispatch
Order Entry
Sales
Hourly rate $15.00 - $17.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Aug 9, 2019
Comprehensive Virtual Support Avatar

Comprehensive Virtual Support

Rating is 3.8 out of 5.
3.8/5  (41 jobs)
Bacolod, Philippines

Looking to hire reliable one or more people? I know that finding the right fit for your vacancy is a top priority and CVS Virtual Support is here to help you achieve your goal in your company with an assurance that “LOGGED HOURS ARE REAL WORKED HOURS” Here are the highlights of my team qualifications and background that seem most relevant to meet your needs: • Highly skilled in listening and responding to customers’ needs and concerns • Demonstrated ability to provide information regarding products and services • Good phone and telemarketing etiquette • Track record of reviewing and making changes to customer accounts • Effective capability of setting appointments • Able to record details of customer contacts and follow-up actions taken • Optimistic and Fast Learner CRM or system we use: Mojo CallRail Zoho Sales Force PipelineDeals Capsule CRM Sales Dialer Sugar CRM Trello Podio And Google Drive for reporting and other files to compile

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BPO Call Center
Call Center Management
Cold Calling
Customer Service
Customer Support
Data Entry
Lead Generation
Hourly rate $8.00 - $15.00
Agency size 2-10 workers
Member since Jun 14, 2016
Telemark Talents Avatar

Telemark Talents

Rating is 4.6 out of 5.
4.6/5  (40 jobs)
Davao, Philippines

We only hire the best talents to work with our clients. Making sure VA's are equipped with Excellent English skills Sales, Administrative and Customer Service Skills Relevant work experience to what you are looking for. Why worki Telemark Talent? Our Expertise: Experienced Professionals: Our team is made up of passionate, results-driven, and solution-oriented individuals. Each of our freelancers brings 3 to 15 years of call center experience, specializing in Customer Service, Technical Support, Telemarketing, and more. Cold Outreach & Appointment Setting Specialists: We excel in cold outreach, focusing on appointment setting that delivers measurable results. We've successfully completed numerous projects, helping clients achieve their goals. Top-Notch Communication: Our freelancers are equipped with exceptional communication skills, honed through years of industry experience. We ensure that tasks are completed to your specifications and expectations. If you're looking for a dedicated team that gets things done the right way, let's chat to see how Telemark Talent can be the perfect fit for your business.

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BPO Call Center
Call Center Management
Cold Calling
Customer Service
Customer Support
Lead Generation
Outbound Sales
Hourly rate $5.00 - $30.00
Minimum project size $100K+
Agency size 11-50 workers
Member since Jun 24, 2021
YES Virtual Assistants Avatar

YES Virtual Assistants

Rating is 5.0 out of 5.
5.0/5  (39 jobs)
San Fernando, Philippines

NOT JUST AN AGENCY: We Are A Small Group Of Close-Knit Virtual Professionals. Our Phone Masters and Lead Gen Specialists are pre-vetted with good recommendations from friends and family. We don't just choose for skills. We believe that attitude matters more.

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BPO Call Center
Call Center Management
Cold Calling
Data Entry
Lead Generation
Phone Support
Real Estate Appraisal
Hourly rate $9.00 - $200.00
Member since Nov 9, 2020
Nausal Technologies Avatar

Nausal Technologies

Rating is 5.0 out of 5.
5.0/5  (38 jobs)
Rawalpindi, Pakistan

Just A Few of the Many Reasons Why We May be the Providers You are Looking For: 1.) We have assembled a great team of experienced and talented coders, designers and writers. You can rest assured that there is a group of professionals working on your project that would deliver quality work. 2.) We reward our team for their hard work and commitment. They are aware that we expect nothing but the best work from them. We want our clients to feel confident that there is a team of knowledgeable experts working for them. 3.) A dedicated manager will supervise every aspect of your project to ensure that all the tasks get accomplished efficiently and according to plan. 4.) We are always available to offer any support to our clients if any questions or issues arise. 5.) We will keep you updated as we reach different milestones so that you can have the peace of mind knowing that your project is moving along smoothly. 6.) We will communicate with you and ask for your feedback. It may be easier sometimes to finish the job and get done with it,however; we don’t cut corners and that is not how we conduct our business. We make sure that every task is completed according to your standards and specifications. 7.) We will meet our deadlines and we have no reasons not to. As long as we can get a timely feedback from our clients, we will always deliver on time. 8.) We don’t compromise on quality but that does not have to cost you an arm and a leg. We won’t pretend that you will receive the cheapest bid from us; however, we promise that our quality work and skill-set offers you one of the best values in the market. Logo Design: We can develop and create a professionally designed high quality custom logo that will represent your company’s image and philosophy. Whether you would like us to create a new logo or re-design an existing one, our creative designers will design a logo that will portray the true identity of your business or organization. Website Design: Our creative web designers take your idea and turn it into reality. Designing or re-designing a web site is easy but the challenge is to come up with an appealing design that can incorporate your website’s objectives. Whether you would like us to design or develop a new website or give a facelift to your existing site, we will work with you to meet your web design needs. Web Development: Development is the next step after design. It is one of the most important steps because that’s where we customize your site. We take your individual needs in consideration before customizing your site. Our goal is not to make our job easier or aim for an outcome that we like. From the very beginning, our priority will be to develop a site keeping your goals and objectives in mind and not what is easier for us. Our talented team of programmers specializes in custom programming. They can develop any type of functionality and come up with a solution that will accomplish your objective.

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Blockchain
BPO Call Center
Branding
Customer Relationship Management
Interprise Suite ERP
Mobile App Development
Node.js
Hourly rate $20.00 - $20.00
Member since Feb 24, 2016
Million Dials Avatar

Million Dials

Rating is 4.7 out of 5.
4.7/5  (35 jobs)
Multan, Pakistan
Top Rated

Million Dials is a global sales development and business growth agency helping companies build predictable pipelines and generate qualified leads. We specialize in B2B lead generation, cold calling, appointment setting, and multi-channel sales outreach, turning conversations into real revenue opportunities. We also support e-commerce brands with account management services for Amazon and Shopify, including product listing optimization, inventory management, and performance growth. With proven experience across SaaS, technology, real estate, marketing agencies, and DTC brands, our team has helped clients close more than 50 million dollars in sales. We provide businesses with sales development, business development, SDR, and BDR support, as well as email and SMS marketing campaigns, web design and development, customer care, technical support, and sales funnel automation, to help them increase revenue and scale faster. Million Dials. Infinite Opportunities.

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BPO Call Center
Business Development
Cold Calling
Customer Service
Customer Support
Email Marketing
Marketing Automation
Hourly rate $5.00 - $100.00
Minimum project size None
Agency size 11-50 workers
Member since Dec 6, 2021
CallCentric Avatar

CallCentric

Rating is 4.9 out of 5.
4.9/5  (33 jobs)
Nikolayev, Mykolaivs'ka oblast, Ukraine
Top Rated Plus

Looking for someone to help you grow your business? How about a team of professionals doing customer service and sales in various industries for the last 15 years? This is exactly who we are! CallCentric will take any administrative tasks off your hands so you can focus on what you do best - growing your business. If you're struggling with the volume of calls, orders or tickets, we have lots of free hands to help with this. It's just about time to take that stress off your shoulders and let us do our job to help you succeed. If you're a small company or just getting started, our managers would be happy to review the whole cycle of customer interaction and take it to the new level. We can even organize your customer service from scratch: review your Shipping Policy and Return Policy, make customer service guidelines, set up canned responses, urgent tickets flagging, ticket views by priority or issues involved, etc. Our unique service is something we call "Your Team". "Your Team" is a team of people that are selected from our current staff or found specifically for your project from our wide pull of assets. The idea behind "Your Team" is to create a team of dedicated people with skills and experience relevant for your specific project. Such Team is composed of highly responsible and service-oriented professionals, self-starters who are able to multitask, manage and deliver a wide variety of assignments with fast turnaround and make sure to deliver first class customer experience and over exceed your expectations. If you have any questions or feel uncertain - just invite us to your project and we will be glad to discuss any additional details and clear any doubts.

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BPO Call Center
Call Center Management
Customer Experience
Customer Retention
Customer Service
Customer Support
People Management
Hourly rate $7.00 - $20.00
Agency size 11-50 workers
Member since Oct 12, 2018
Bright Path Avatar

Bright Path

Rating is 5.0 out of 5.
5.0/5  (31 jobs)
Davao, Philippines

Bright Path VA aims to become a leader in the virtual assistant industry by continually enhancing the skills of our team, adopting cutting-edge technologies, and expanding our range of services to meet the evolving needs of our clients. Mission: Bright Path VA is committed to enhancing efficiency and success by providing tailored, reliable, and innovative virtual assistance. We strive to build strong partnerships with our clients, enabling them to focus on what matters most while we handle the rest. Vision: To be the leading catalyst for business growth and personal productivity by delivering exceptional, synergistic virtual assistant services that empower our clients to achieve their highest potential. Services Offered: Cold Calling B2B & B2C Telemarketing Inbound & Outbound Sales Email Marketing Appointment Setting Lead Generation & Management Project Management

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BPO Call Center
Business Development
Cold Calling
Customer Service
HubSpot
Inbound Marketing
Lead Generation
Hourly rate $7.00 - $9.00
Minimum project size $5K+
Agency size 2-10 workers
Member since Mar 12, 2020

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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