Monica Furio N.

Monica Furio N.

San Jose del MontePhilippines
Job Success
Top Rated Plus

CSR/ HVAC / ESL / Sales / Tracking / Billing / Ticketing / Dispatching

13 YRS CSR ON/OFFLINE 6 YRS IB AUSSIE / US TELCO BILLING & SALES 4 YEARS INTERNATIONAL ESL TUTOR 2 YEARS SALES COACH 3 YEARS HVAC / VA 0.5 YEARS UPS TRACKING SPECIALIST Helping clients in their time-consuming daily tasks is my speciality by professionally answering consumer and business calls, texts, and emails. I am keen on details and can work under pressure with minimal supervision. I am knowledgeable with Google/MS Office, Slack, Zoom, Blue jeans, Ring Central, Wave phone, SERV man, Nutshell, Pipedrive and other office admin, communications, and CRM tools. I am a team player. I can manage multiple calendars and can use a ticketing system for service requests and other stuff. I have a strong and wonderful yet challenging 13 years of CUSTOMER SERVICE work experience in HVAC, SALES, BILLING, TRACKING, ESL, and VA as we deal with different people over the phone with different needs but basically, they just need help and that's why we are here for. I aim to be an effective and efficient VA or equivalent which I am practicing now in everything that I do with my clients to ensure the quality of service. I am a freelancer mom of 2, accepting jobs with a fair and reasonable wage and benefits to develop a healthy working environment, together we will get the loyalty and dedication to the role given. Other skills I may have, are bonus factors to deliver better output. I look forward to working with you; Contact me. Have a blessed day!
Rating is 5 out of 5.
5.00 Jul 13, 2021 - Aug 31, 2021

"A pleasure to work with. Very hardworking. Our company took a different direction so did not need Monica. But if we ever do require admin services we will be straight back to Monica to see if she can help!"

Private earnings
Rating is 5 out of 5.
5.00 May 17, 2021 - May 21, 2021
Private earnings
Rating is 5 out of 5.
5.00 Sep 25, 2020 - Sep 29, 2020

"Great Job!"

Private earnings

Monica Furio N. has more jobs. Create an account to review them

Portfolio

TRAININGS AND CERTIFICATIONS
TRAININGS AND CERTIFICATIONS
CUSTOMER SERVICE REPRESENTATIVE/ ADMIN
CUSTOMER SERVICE REPRESENTATIVE/ ADMIN
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Monica Furio N.

Monica Furio N.

San Jose del MontePhilippines
Job Success
Top Rated Plus
7
Total Jobs
6,708
Total Hours

View profile

CSR/ HVAC / ESL / Sales / Tracking / Billing / Ticketing / Dispatching

Specializes in
13 YRS CSR ON/OFFLINE 6 YRS IB AUSSIE / US TELCO BILLING & SALES 4 YEARS INTERNATIONAL ESL TUTOR 2 YEARS SALES COACH 3 YEARS HVAC / VA 0.5 YEARS UPS TRACKING SPECIALIST Helping clients in their time-consuming daily tasks is my speciality by professionally answering consumer and business calls, texts, and emails. I am keen on details and can work under pressure with minimal supervision. I am knowledgeable with Google/MS Office, Slack, Zoom, Blue jeans, Ring Central, Wave phone, SERV man, Nutshell, Pipedrive and other office admin, communications, and CRM tools. I am a team player. I can manage multiple calendars and can use a ticketing system for service requests and other stuff. I have a strong and wonderful yet challenging 13 years of CUSTOMER SERVICE work experience in HVAC, SALES, BILLING, TRACKING, ESL, and VA as we deal with different people over the phone with different needs but basically, they just need help and that's why we are here for. I aim to be an effective and efficient VA or equivalent which I am practicing now in everything that I do with my clients to ensure the quality of service. I am a freelancer mom of 2, accepting jobs with a fair and reasonable wage and benefits to develop a healthy working environment, together we will get the loyalty and dedication to the role given. Other skills I may have, are bonus factors to deliver better output. I look forward to working with you; Contact me. Have a blessed day!
Rating is 5 out of 5.
5.00 Jul 13, 2021 - Aug 31, 2021

"A pleasure to work with. Very hardworking. Our company took a different direction so did not need Monica. But if we ever do require admin services we will be straight back to Monica to see if she can help!"

Private earnings
Rating is 5 out of 5.
5.00 May 17, 2021 - May 21, 2021
Private earnings
Rating is 5 out of 5.
5.00 Sep 25, 2020 - Sep 29, 2020

"Great Job!"

Private earnings

Monica Furio N. has more jobs. Create an account to review them

Portfolio

TRAININGS AND CERTIFICATIONS
TRAININGS AND CERTIFICATIONS
CUSTOMER SERVICE REPRESENTATIVE/ ADMIN
CUSTOMER SERVICE REPRESENTATIVE/ ADMIN
Want to see more? Create Account
More than 30 hrs/week