Hire the Best Account Managers
in Azerbaijan

Huge enthusiasm, big passion and a strong work ethic,ability to work under pressure, initiative, problem-solving, innovative and creative thinking

Hi, I‘m Mammad (aka Mark) - use whichever feels right. Over the past 4+ years, I’ve owned customer success end-to-end for technical, high-stakes industries: algorithmic trading, crypto, and Web3. I guided clients from signup through fully configured live trading setups across multiple platforms, running daily client-health reporting to flag risk and prevent churn before it happened. During a volatile market stretch, I was the primary point of contact for high-value accounts - defusing concerns, leading retention conversations, and keeping churn low when it mattered most. I led customer success and education strategy for communities totaling 5,000+ active members - building the systems, health metrics, and proactive outreach that drove onboarding, adoption, and long-term retention across the full customer lifecycle. What I bring to a new team: • Full-cycle client ownership: onboarding, adoption, retention, expansion • Comfort with technical products and platforms — I learn new tools and systems fast • Health-metric tracking and proactive churn prevention, not just reactive support • Experience working across CRM systems and cross-functional teams (sales, tech, billing) • Calm, clear communication under pressure, especially with high-value or at-risk accounts

I have 8+ years of experience working with US and UK-based companies across sales, lead generation, customer success, account management, onboarding, and customer support. My experience includes outbound prospecting, cold email campaigns, lead qualification, appointment setting, client communication, account management, and onboarding. I’ve worked across industries including EdTech, telehealth, relocation, visa services, hospitality, and SaaS-related environments. I’m strongest in: • Sales and business development • Lead generation and outbound prospecting • Cold email and direct outreach • Lead qualification and appointment setting • Account management and customer success • Client onboarding and follow-up • CRM and pipeline management Tools I’ve worked with include Apollo, Instantly, Smartlead, HubSpot, Intercom, Gorgias, Shopify, Freshdesk, and Google Workspace. I’m comfortable managing client relationships, handling high-volume outreach, and taking ownership from the first interaction through to the next stage of the sales or customer journey.

I am detail-oriented team player with strong interpersonal and communication skills. I’m a quick learner who adapts easily to new fields and approaches work with a high level of responsibility. In my most recent role as a Growth Manager, I focused on problem-solving, data-driven decisions, and optimizing processes, which strengthened my ability to handle daily challenges and work flexibly in fast-paced environments. Experience highlights: - Growth Manager with hands-on experience in analytics, optimization, and cross-team collaboration - Professional translator and copywriter with a diverse background - Personal assistant and event manager, working with well-known international artists - Procurement and administrative manager with 5+ years of experience

With over 5 years of experience in social media management, influencer marketing, and customer service, I bring a wealth of knowledge and expertise to help brands grow and thrive online. My background in tourism and hospitality further enhances my ability to create engaging, customer-focused content and strategies.

Business Development & Virtual Assistance Expert Available for Hire Are you looking for a reliable business development and virtual assistance expert to help you achieve your goals? Look no further! I am an experienced professional with a comprehensive skill set and an impressive track record. My areas of expertise include market research, lead generation, client relations, contract negotiation, project management, database management, and virtual assistance. I have a strong background in both traditional and digital marketing, and I am adept at finding creative solutions to complex problems. I am highly organized, and I can provide a detailed analysis of your needs to ensure your satisfaction with my work. My qualifications include a Bachelor's degree in Business Administration, extensive experience in both business development and virtual assistance roles, and a commitment to excellence. I have a passion for helping businesses reach their goals, and I am confident that I can provide the highest level of service. Specialities: B2B Sales, Digital marketing, marketing consultancy, strategy development, consumer psychology, data science, behavioural science, budget management, data & analytics, client management, relationship management, Leadership, Ease of communication with clients and the team