Hire the Best Administrative Assistants
in Azerbaijan

Hi! I'm Aysu, a reliable and detail-oriented Project Manager and Virtual Assistant with experience in project coordination, administrative support, customer service, and multilingual communication. Since 2023, I have been working as a Project Manager, coordinating tasks, supporting team operations, and helping projects stay organized and on schedule. I can help you with: • Project Coordination • Virtual Assistance • Administrative Support • Data Entry • Customer Support (Email & Chat) • Calendar & Email Management • Microsoft Excel, Word & Google Workspace • Internet Research • English ↔ Azerbaijani Translation • Turkish ↔ Azerbaijani Translation I am organized, proactive, and committed to delivering accurate, high-quality work. I learn new tools quickly, communicate clearly, and always strive to provide excellent support to my clients. If you're looking for someone dependable, easy to work with, and focused on results, I'd be happy to support your business.

🏆 Monday Expert | 🤖 AI Automation & Workflow Systems | 🎓 PMP Certified PM I help operations-heavy teams stop losing time to messy spreadsheets, disconnected tools, and manual reporting by building Monday systems (and the AI agents that run inside them) that actually match how your team works. Over the past 10+ years, I've led projects and operational initiatives across construction, oil & gas, IT, marketing, design, manufacturing, and startup environments — including 3,700+ hours delivered here on Upwork as a Top-Rated Plus freelancer. My expertise combines strategic planning, process improvement, PMO best practices, and technology implementation to help teams work more efficiently and deliver projects successfully. What sets me apart: I build custom AI agents inside Monday Work Management and Monday CRM, automating tasks like job/lead searching, reporting, and repetitive admin work that generic Monday setups can't touch. Services I provide: Monday & Automation ✅ Monday Setup, Optimization & Automation ✅ AI Agents & Operational Automation ✅ Dashboard Development & KPI Reporting Project & Program Management ✅ PMO Design & Project Governance ✅ Project Planning & Delivery Management ✅ Resource Planning & Capacity Management ✅ Risk Management & Process Documentation Operations & Process ✅ Operations Management & Process Improvement ✅ Workflow Mapping & SOP Development ✅ Cross-Functional Team Coordination Tools & Platforms: • Monday Work Management & Monday CRM • Microsoft Project, Power BI, Visio • ClickUp, Asana, Trello, Basecamp, Motion, Airtable, Coda • Miro, Drawio, Canva • Gamma, PowerPoint • AI Tools & Workflow Automation Solutions If your team is losing hours to manual processes, a Monday setup that never quite clicked, or reporting that eats your week, let's fix it. Send me a quick note about your current setup and I'll tell you honestly what's possible.

I have 8+ years of experience working with US and UK-based companies across sales, lead generation, customer success, account management, onboarding, and customer support. My experience includes outbound prospecting, cold email campaigns, lead qualification, appointment setting, client communication, account management, and onboarding. I’ve worked across industries including EdTech, telehealth, relocation, visa services, hospitality, and SaaS-related environments. I’m strongest in: • Sales and business development • Lead generation and outbound prospecting • Cold email and direct outreach • Lead qualification and appointment setting • Account management and customer success • Client onboarding and follow-up • CRM and pipeline management Tools I’ve worked with include Apollo, Instantly, Smartlead, HubSpot, Intercom, Gorgias, Shopify, Freshdesk, and Google Workspace. I’m comfortable managing client relationships, handling high-volume outreach, and taking ownership from the first interaction through to the next stage of the sales or customer journey.

I am detail-oriented team player with strong interpersonal and communication skills. I’m a quick learner who adapts easily to new fields and approaches work with a high level of responsibility. In my most recent role as a Growth Manager, I focused on problem-solving, data-driven decisions, and optimizing processes, which strengthened my ability to handle daily challenges and work flexibly in fast-paced environments. Experience highlights: - Growth Manager with hands-on experience in analytics, optimization, and cross-team collaboration - Professional translator and copywriter with a diverse background - Personal assistant and event manager, working with well-known international artists - Procurement and administrative manager with 5+ years of experience