Hire the Best BPO Call Center Specialists
in Honduras

Hi Future Employer! I am glad to present my skills to you and your valued company! My previous job experiences have been extensive with administrative BPO (Call Center [Customer Service, Tech Support, Sales]) services, Gaming PR Management, Content Creation, and Web Site Public Relations. With my administrative support experience, BPO skills (6 years as administrative staff), and PR knowledge I firmly believe that I am a perfect fit for any customer service, tech support, upselling, sales, content creation, or public relations task you entrust me with. On the creative side, I have worked as a writer and editor for several high profile gaming industry websites dedicated to the coverage of news and reviews. I am quite sure I can be an asset to you and our future projects together. Looking forward to becoming a part of your incredible team! Regards, Cristian Aguilar

Hi, Welcome to my profile! I am seeking employment with a highly regarded company where I can grow professionally and efficiently develop the work assigned, utilizing the knowledge and experience I have gained during my studies and work experience to achieve the goals and gain additional experience to handle all the tasks assigned to me.

As a top-performing customer experience expert, I help businesses boost client satisfaction, retention, and sales through high-quality bilingual (English/Spanish) customer support and virtual assistance. With over a decade in the BPO industry and more than 9,000 hours on Upwork, I’ve partnered with U.S. clinics, travel agencies, Fintech companies, and Telecommunication brands to deliver consistent, reliable, and revenue-driven support. -Clear communication and proactive updates -Adaptability under pressure (tight deadlines, high call volumes, urgent sales tasks) -Long-term partnership mindset—your success = my success 💡 If you’re looking for a dependable, bilingual professional who can strengthen your customer relationships and improve your business performance, let’s connect.

LAWYER ABOUT ME I consider myself a responsible and orderly person who completed his studies in the Law Career, looking for a new job opportunity

I provide top-notch bilingual customer service in English and Spanish, combining over 8 years of experience in call centers and remote support roles. My expertise lies in delivering high-quality assistance across phone, chat, and email channels, ensuring a seamless experience for clients. I have successfully worked as an Intake Specialist for a U.S.-based law firm, utilizing CRMs like Lawmatics, HubSpot, MyCase, and Salesforce to streamline operations. My ability to communicate effectively and build strong professional relationships has been key to my success in upselling and customer retention. I am ready to leverage my skills to help your business thrive. Let’s discuss how I can contribute to your team!

Experienced, and passionate about the Call Centre Industry; With over 7 years of proven experience being a Customer Service Representative, Sales Agent (w/Top Performance history), Database Analyst, Call Quality Analyst, Supervisor and Trainer, I have gathered Sufficient Skills to consider myself to be perfect for all kinds of Jobs that requires communications skills, leadership skills, people skills, and others related to the Call Centre Industry. I consider myself to have an Assertive personality, balanced with a Extrovert, and Genuine personality, Upbeat-ed tone of voice and energetic. Full believer of "Empathy is your best ally" Philosophy A respectful person, full of confidence, a person who knows how to do his Job Right, And willing to create strong bonds, that will benefit you and me, Please, if you wish reach out to my "Did you know?..." Section for a little trivia about me... Did you know?... I tried a career as a musician, you know, Grab-a-Guitar & pay the bills, but unfortunately I didn't receive the support I needed due to "My style of music is not Popular in my area..." Although I really try hard to make it! If you want to listen to my one and only (Not that much edited) Demo, please reach out to me and I'll be glad to show it to you! Did you know?... I recently made a Voice Over for a Spanish Radio Ad, I do not consider to have the voice of an angel, but some people says I could have vocation as a Radio Presenter... Did You know?... The way I learned the basic English knowledge was by playing a video-game? When I was 7 or so my father brought me a Nintendo 64 with a game alongside with it called "Zelda: Ocarina of Time" I was so in love with that Video-Game that (Since my native language is Spanish, and the game was only offered in English.) I grabbed an English-Spanish Dictionary and started looking word by word every script of the game, that way I learned a lot of the words that after a while, a dictionary wasn't needed no more!