Hire the best Phone Support Agents in Honduras

Check out Phone Support Agents in Honduras with the skills you need for your next job.

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$7 hourly
Patricia P.
- 4.9/5
- (5 jobs)
Hi, Welcome to my profile! I am seeking employment with a highly regarded company where I can grow professionally and efficiently develop the work assigned, utilizing the knowledge and experience I have gained during my studies and work experience to achieve the goals and gain additional experience to handle all the tasks assigned to me.

Phone Support
Supply Chain & Logistics
Office 365
Salesforce CRM
BPO Call Center
Medical Referrals
Appointment Scheduling
Customer Service
Computer
Technical Support
Phone Communication
Tech & IT
$7 hourly
Cesar A.
- 2.5/5
- (5 jobs)
Experienced Computer Technician with a solid background spanning five years as an Administrative Assistant and Customer Service professional. Proficient in: -Delivering exceptional Customer Service through various channels: Phones, Emails, and Chats. -Utilizing Microsoft Excel for data analysis and management. -Crafting polished documents with Microsoft Word. -Efficiently coordinating and communicating through Slack. -Harnessing the power of Google Sheets for organized data handling. -Maintaining precise Inventory Control to streamline operations. -Generating comprehensive Reports to facilitate data-driven decision-making. My Key Qualities: -Effective Communication Skills -Analytical Problem Solving -Empathy and Patience -Collaborative Team Player -Adaptability and Flexibility -Keen Eye for Detail and Organization -Goal-Oriented Drive -Rapid Learning In summary, I bring a blend of technical expertise, strong communication, and problem-solving skills to create a positive impact on teams and customer experiences. My adaptability, dedication, and keen attention to detail further contribute to my ability to achieve company goals effectively

Phone Support
Zendesk
Customer Support
Data Entry
Google Sheets
Slack
Email Communication
Administrative Support
Customer Service
Microsoft Excel
Ecommerce Support
Online Chat Support
Spanish
English
Email Support
$6 hourly
Guillermo S.
- 4.9/5
- (6 jobs)
Hello! I'm Guillermo Santos, a dedicated and enthusiastic customer service and chat support specialist with 4 years of experience in providing exceptional assistance to clients across various industries. My passion lies in helping customers resolve their issues and ensuring they have a positive experience, which I believe is crucial for building lasting relationships and brand loyalty. My key areas of expertise include: Customer Service: With a strong background in handling customer inquiries, I excel at providing prompt, courteous, and accurate responses to clients via phone, email, and live chat. My experience in customer service spans various industries such as retail, eCommerce, and telecommunications, making me adaptable to different customer needs and expectations. Chat Support: I have successfully managed live chat support for multiple clients, ensuring that their customers receive timely and professional assistance. My typing speed and multitasking abilities enable me to address multiple customer queries simultaneously, without compromising the quality of my responses. Communication Skills: As an effective communicator, I can easily adapt my tone and language to cater to diverse customer profiles, ensuring that my interactions are always respectful, empathetic, and solution-oriented. Problem-Solving: My ability to think critically and empathize with customers allows me to quickly identify their concerns and come up with effective solutions that address their needs. I am adept at troubleshooting and resolving issues, as well as escalating complex problems to the appropriate teams when necessary. Technical Skills: In addition to my customer service expertise, I possess strong technical skills, making it easier for me to assist customers with software, hardware, and other technical issues. I am proficient in the use of CRM systems, ticketing platforms, and various office software. As a customer service and chat support specialist, I am committed to delivering exceptional service that not only resolves customer issues but also enhances their overall experience with your brand. I look forward to helping your business grow by providing top-notch support to your valued customers. Thank you for considering my profile. Please feel free to reach out if you have any questions or would like to discuss your project further. Best regards, Guillermo Santos

Phone Support
HTML
Zapier
CRM Software
Email Support
Online Chat Support
WordPress
Customer Service
Inbound Marketing
ChatGPT
Search Engine Optimization
Off-Page SEO
SEO Keyword Research
Google Ads
Google Analytics
$20 hourly
Alexa P.
- 5.0/5
- (8 jobs)
Throughout my professional journey in the dynamic field of Customer Service, I have embarked on an enjoyable and enriching path. This expedition has not only broadened my horizons but has also deepened my understanding of effective techniques and strategies to ensure optimal outcomes for both clients and companies. It is worth mentioning that this valuable experience spans diverse industries, demanding the cultivation of essential soft skills such as active listening, problem-solving, creativity, emotional maturity, and adaptability. Over a span of six years in call centers, through inbound and outbound roles as well as handling chats and emails/tickets, I have fine-tuned my abilities in demonstrating empathy, diligence, and the significance of product knowledge, have prepared me to thrive in high-pressure situations with minimal supervision. Moreover, I possess remarkable proficiency in Spanish-English translation and vice versa, honed through my voluntary translation work at local missionary events and previous jobs, where I provided translation services for various specialized legal and medical offices. I have also worked on technical customer support and I am willing to explore further this path of work. Drawing from my comprehensive knowledge and personal experiences as both a client and service provider, I place utmost emphasis on delivering a remarkable customer experience tailored to their unique needs and preferences. Additionally, my professional background encompasses roles as a virtual receptionist, a representative in the scheduling department, and active involvement in answering services for esteemed law firms, medical practices, and diverse businesses worldwide. As well as B2B sales, where I went hand in hand with the clients from an existing portfolio but also through cold calling, offering permitting services and setting up their accounts with us and managing their business permissions to remain operational from start to finish, including helping them expand to other states and renewals of existing licenses in the trucking business. I am happy to say that I have enjoyed my journey working with people from all corners of the world, with both internal and external clients. I truly hope I can keep providing one-of-a-kind interactions and assessing my clients' needs.

Phone Support
Translation
Product Knowledge
Customer Satisfaction
Scheduling
Customer Service
Ticketing System
Time Management
Communication Etiquette
KPI Metric Development
Sales
Customer Retention
$9 hourly
Allison C.
- 5.0/5
- (7 jobs)
Greetings! Are you seeking to transform dissatisfied customers into enthusiastic, loyal advocates? Look no further! I'm a dedicated freelancer hailing from Honduras, where I've honed my skills in customer service and appointment setting over the span of 4 years. Throughout my career, I've thrived in roles that demand extensive interpersonal communication, whether it be via phone, email, or face-to-face interactions. Driven by an insatiable thirst for knowledge, I'm committed to continual growth and improvement. With a blend of dynamism, organization, adaptability, and persistence, I excel in grasping and addressing customer needs and desires. Ready to embark on a mutually beneficial collaboration? Don't hesitate to reach out, and let's explore how we can work together seamlessly!

Phone Support
Data Entry
English to Spanish Translation
Resolves Conflict
Communication Skills
Troubleshooting
Multitasking
Scheduling
Active Listening
$8 hourly
Rafael H.
- 5.0/5
- (5 jobs)
I'm a highly skilled and experienced agent looking for great opportunities to expand my knowledge and skills. Experienced in customer service, sales, retention and tech support. Experienced in remote work as well as perfect management of phone calls, chat and email.

Phone Support
Sales
Quality Audit
Quality Control
Email Communication
Customer Support
Zendesk
English
Email Support
Online Chat Support
Technical Support
Spanish
$15 hourly
Julio Amilcar C.
- 5.0/5
- (2 jobs)
Strengths and Skills I'm a fast learner, responsible and proactive. Able to learn quickly any system. I have management supervisor skills for Back Office and Customer Service. Advance systems management and computer knowledge. Able to manage schedules, attendance, and compliances for any campaign. Quick identification and solution for customer's need. Highlight Projects and Education I'm a college degree graduated cum laude in the University Nacional Autonoma de Honduras with a Bachelor's Degree in Communication and Journalism. I've four years of experience working with US-based companies such as Comcast Xfinity, and Polygroup. Vast experience in CSAT. I started as an Agent for customer service and then grew up becoming a team manager.

Phone Support
Communication Skills
Form Completion
Customer Service
Communications
Data Entry
Task Coordination
Following Procedures
General Office Skills
Staffing Needs
Inbound Inquiry
Email Support
Online Chat Support
Customer Feedback Documentation
$8 hourly
Jennifer C.
- 5.0/5
- (3 jobs)
I work responsibly to develop my knowledge and acquire valuable experiences that will make it easy to grow technically and intellectually and contribute solutions that favor the development of the company. Abilities / Capacities Attention to detail Work Responsible Work-based on goals and objectives Abilities to work as a team Abide orders from my superiors adequately in prospect to assigned jobs. Microsoft Office/ Excel, Word, PowerPoint, Access, graduated from Computer Science in high school. ------------------------------------------------------------------------------------------------------- Work Experience -Experience as a data entry and customer satisfaction agent on a prestigious insurance company (Orbis Insurance) based in Miami, FL. -Experience as a remote administrative assistant for a US-based Law Firm located in NM, Albuquerque. I was in charge of processing invoices, doing follow-ups via phone and email, sending emails, and receiving phone calls from potential clients. -Worked previously as a freelancer for OmniScriptum, a major publishing company that has published books from thousands of authors all around the globe. -Customer service/technical support agent (Tier 2), for recognized cable company (Comcast), for home internet. I worked for different campaigns processing orders for schoolbooks (HMH) and as a chat/email/phone operator for a high fashion company (Neiman Marcus)

Phone Support
Legal
Customer Support
Customer Service
Customer Satisfaction
Administrative Support
Invoicing
Computer Science
Data Entry
Microsoft Excel
Computer Skills
Microsoft Office
$12 hourly
Jefrin Edilberto A.
- 5.0/5
- (2 jobs)
Over 10 years of experience in Legal Advisor, Chat support, Email Support & customer service, including sales and tech support. I am Hard-working achiever, dedicated to on-time delivery, enthusiastic team player and customer care. Familiar with major customer service software, conflict resolution, committed individual and possess a positive attitude. Aiming to use my proven skills to effectively full-fill the job role in your company.

Phone Support
Communications
Administrative Support
Customer Service
Resolves Conflict
Sales Presentation
Product Knowledge
Problem Solving
Customer Support
Communication Etiquette
Email Support
$10 hourly
DILIA FABIOLA O.
- 5.0/5
- (4 jobs)
More than 3 years of experience as Customer Service Representative performing different positions such as sales, technical support, retention and handling of bills; I am a professional computer technician and I have developed my skills in multitasking and the use of systems in my previous works, I know how to work as a team , follow instructions and help to each other for the future and benefit of a company.

Phone Support
Customer Service
$9 hourly
Diego Rene P.
- 4.8/5
- (6 jobs)
Hi, my name is Diego from Honduras. I am a native Spanish speaker (and C2 level English language with an American accent) with over 10 years of Customer Success experience at numerous international companies including Comcast, SiriusXM Radio, Fashion Nova, and Grindr. Experienced in phone, email, and chat customer support, as well as technical support, sales, debt collection, translation, Interpreter, Business Development, Onboarding specialist, and appointment setter. I'm a swift learner and a super coachable individual with advanced knowledge of all the Microsft Office applications and the G-suite. 5+ years of experience selling services like internet, TV cable, and landlines. Recurring subscriptions, hotel reservations, and several products. I've been recently working a lot as a business development specialist generating new business opportunities by qualifying leads, prospecting, and nurturing them. CRM experience: 1) Zendesk 2) Active Campaign 3) Pipedrive 4) Zoho VoIP experience: 1) JustCall 2) RingCentral

Phone Support
Real Estate
Cold Calling
Over-the-Phone Interpreting
Google Docs
Slack
Appointment Scheduling
Debt Collection
Technical Support
Customer Service
Customer Support
Zendesk
Sales & Marketing
Online Chat Support
Email Support
$9 hourly
Carlos P.
- 5.0/5
- (2 jobs)
I have more than 9 years of expertise in providing excellent customer service, and I manage client calls, emails, and texts with composure and a strong work ethic. I have a special combination of qualities that can be useful to any people or organizations trying to accomplish their objectives. My ability to manage a sizable workload, attention to detail, outstanding communication skills, problem-solving abilities, and critical thinking are some of my standout traits. I'm organized, I can multitask, and I pick things up extremely quickly.

Phone Support
Customer Support
Resume Screening
Candidate Source List
Candidate Sourcing
Front Desk
Aircall
Trello
Recruiting
Employee Onboarding
Data Entry
Trunking
Online Chat Support
Zendesk
HubSpot
$13 hourly
Suyapa Maria R.
- 5.0/5
- (9 jobs)
I am a Bilingual professional highly fluent in English and Spanish. I have 12+ years of Customer Service experience via chat, email and phone. I have fluent English, excellent typing skills and ability to work under pressure, analyzing data and entering records, attention to detail excellent written and verbal communication skills, multi-tasking, organizing files, I have been a Quality Assurance Analyst, Social Media Moderator and Administrative Assistant and have knowledge in several softwares and E-Commerce websites including Refund & Return Policies, tracking packages and using CRMs. Proficient in several fields such as Logistics, Accounting, Administrative & Customer Support. I am a fast learner and have been trained on the following systems and applications; ✔️ Zendesk, FreshDesk, SquareSpace, SAGA, Thor, Slack, Volusion, Scorebuddy, Ring Central, ShopMonkey, Shopify, Sticky, Stripe, ShipBob, ShipStation, Aircall, Kustomer, Teams ✔️ Proficient in Microsoft Excel, Word, Powerpoint, Google Docs, Google Sheets I pride myself on being extremely professional and aim always to deliver an outstandig job in everything I do and to reach the companies goals and KPIs required.

Phone Support
Customer Service
Translation
Customer Support
Quality Assurance
Email Communication
Data Entry
Online Chat Support
Microsoft Excel
$10 hourly
Allan Andres A.
- 0.0/5
- (1 job)
Certifications Management of computer’s centers. Logistics distributions. Electric installations. PLC. Industrial processes. Command circuit 's. Microcontrollers. Security processes. Data Analyst - Microsoft

Phone Support
IT Consultation
Desktop Support
Giclée Printing
CallTools Call Center Software
IT Asset Management
BPO Call Center
Technical Project Management
Tech & IT
$18 hourly
Sujey B.
- 5.0/5
- (2 jobs)
Knowledge, skills and abilities -Understanding of basic computer skills and the ability to learn how to use proprietary software quickly. -Recruiting and Onboarding Processes and proper follow-ups -Ability to communicate effectively in person, over the phone via chat and email. -Strong leadership skills to work with others to resolve customer complaints. -Self-motivation and time management -Ability to multitask and pay close attention to small details. -Logical thinking to provide answers to customer questions as well as resolutions for various issues that may arise. -Ability to prioritize tasks and complete them in a timely manner. -Ability to work in a collaborative and team oriented environment. -Goal oriented -Punctuality and Professionalism -Language skills English advanced, Spanish native -Remote working experience

Phone Support
Virtual Assistance
Project Management
CRM Software
Google
Staff Recruitment & Management
Salesforce
Organizational Behavior
Remote Connection Support
Multitasking
Employee Onboarding
Slack
Customer Service
Latin American English Accent
Email Support
$14 hourly
Alexandra Victoria B.
- 4.3/5
- (2 jobs)
I've worked in customer relations for more than five years, and I also have strong problem-solving skills and the capacity to handle a lot of work. I have been successful in building trusting connections with clients and providing top-notch service. Despite the fact that I have my own motivations, I appreciate teamwork and am a good team player. Excellent in time management and training a moderately large number of agents. English and Spanish bilingual person with effective report redaction skills.

Phone Support
Staff Recruitment & Management
Email Communication
Document Translation
Interpersonal Skills
Customer Support
Customer Service
Time Management
Multitasking
Administrative Support
Online Chat Support
Spanish
Real Estate
Technical Support
$8 hourly
Rodolfo M.
- 4.8/5
- (2 jobs)
I am a friendly, bilingual customer service/sales representative with many years of experience working in the industry. Detail-oriented professional with positive attitude and excellent verbal and written communication skills. I have extensive knowledge and experience in a variety of customer service software. An energetic team player wishing to continue my career ensuring customer satisfaction.

Phone Support
Customer Satisfaction
Communication Etiquette
Email Communication
Quality Assurance
Appointment Scheduling
Data Entry
Customer Service
Email Support
Online Chat Support
$7 hourly
Luis Fernando R.
- 5.0/5
- (2 jobs)
I have achieved several skills over these years through contact with different clients and other services online, helping and getting the best solutions, as the clients requested. I'm a hard worker and a quick learner, who is always looking for a chance to obtain new skills and abilities. I know how to handle customer contact via 3 channels: Chat, E-mail, and phone.

Phone Support
Bilingual Education
Game Testing
Customer Service
Customer Support
Data Entry
Customer Support Plugin
Translation
Spanish
Call Center Management
Email Support
Online Chat Support
$10 hourly
Mario E.
- 4.9/5
- (2 jobs)
As a customer support specialist, I have over 8 years of expertise in providing customer support assistance for any-sized businesses. Whether your customers need help with a product or service, troubleshooting web or app issues, or simply have questions about your business, I am here to provide expert support and guidance every step of the way. - I have expertise in various technical systems such as CRM softwares, customer survey databases and e-commerce platforms, - Additionally, I possess skills in managing small teams, conducting QA, identifying opportunities for improvement, and effectively communicating important feedback to higher-ups. - I am dedicated to tailoring my expertise to meet your unique business needs, ensuring that your company stays ahead of industry trends and standards.

Phone Support
Data Entry
Quality Assurance
Client Management
Customer Satisfaction
Communication Skills
Technical Support
Customer Experience
Customer Service
Time Management
CRM Software
Online Chat Support
Email Support
Team Management
$19 hourly
Haydee H.
- 0.0/5
- (0 jobs)
I’m a bilingual (English-Spanish) remote professional with over 5 years of experience providing high-level support in administrative assistance, customer service, legal operations, human resources, social media management, and bilingual interpreting. I’ve successfully supported both clients and internal teams across various industries, always with professionalism, adaptability, and confidentiality. As an experienced Administrative Assistant, I’ve managed calendars, created reports, coordinated virtual meetings, handled client communication, and supported daily operations to keep everything running smoothly. I’m proficient with tools such as Zendesk, HubSpot, RingCentral, Slack, Microsoft Teams, Outlook, Gmail, Google Workspace, Microsoft Office Suite, Monday.com, QuickBooks, Canva, and more. I’m especially skilled in Excel, using it for reporting, trend analysis, and performance tracking. I am an expert in remote work—organized, self-motivated, and results-oriented. I communicate clearly, adapt quickly to new platforms, and thrive in fast-paced virtual environments. Whether I’m solving problems, assisting leadership, managing digital content, or handling sensitive HR and legal matters, I bring efficiency, precision, and a can-do attitude to every task.

Phone Support
Human Resources
Medical Interpretation
Administrative Support
Law
Spanish Sign Language
Language Interpretation
Customer Service Analytics
Tech & IT
Microsoft Excel
Customer Service
English
$10 hourly
Ana C.
- 0.0/5
- (1 job)
I'm a customer service representative with skills such as effective listening, verbal communication, detailed note taking, sales optimization, knowledge retention, speed and efficiency,

Phone Support
Customer Support
Online Chat Support
English
Administrative Support
Scheduling
Email Support
Data Entry
Cross-Selling
Virtual Assistance
SAP CRM
Microsoft Excel PowerPivot
Time Management
Customer Service
Server
$11 hourly
Fernanda C.
- 0.0/5
- (1 job)
Hello! Thank you for checking out my profile. I am a highly motivated, trustworthy, and loyal person who has great experience in the customer service and interpretation fields. I've been developing several skills due to the jobs I'm exposing myself to, like customer service agents and interpreters. What helped me get through these jobs, and what I can say is my biggest skill, is that I am a fast learner, I can get used to several different environments and new tasks, and I am willing to do my best in everything. Here are some of my highlighted skills: I can communicate clearly and effectively, both verbally and in writing. I am a good listener who pays attention to all the details actively and empathetically. In times of crisis, I am always looking to solve problems that might arise. I am used to working under pressure . Time management Creativity Adaptability Responsibility I am always looking forward to improving and developing more skills to offer a better customer service experience.

Phone Support
Data Entry
Writing
Appointment Scheduling
Technical Support
Customer Service
Interpersonal Skills
Typing
Live Interpretation
Receptionist Skills
Computer Skills
English
Spanish
Online Chat Support
Call Center Management
$9 hourly
Sebastian T.
- 0.0/5
- (0 jobs)
I’m an enthusiastic acquisitions specialist with over 5 years of experience in the VA world! My latest experience was for a real estate investment company based in The Woodlands, Texas, primarily focusing on cold calling and appointment setting. In 1 year, I prospected over 10 deals from 30,000+ cold call dials, mainly targeting motivated sellers in pre-foreclosure, tax delinquency, and distressed property situations. I’m also a senior Mechatronics Engineering student, skilled in technical problem-solving and software solutions. In addition to my real estate work, I’ve worked for an SMMA, managing content for 15 small businesses across the U.S. and Canada, maintaining their social media presence and ensuring timely and engaging content delivery. My administrative background includes data entry and data analysis as an Administrative Assistant. Achievements: - Prospected 10 real estate deals from 30,000+ cold call dials within a year. - Managed social media content for 15 businesses, delivering tailored content that boosted engagement by 20% on average. Skills & Expertise: Real Estate Tools: Podio, TruePeopleSearch, SkipGenie CRM & Dialer Tools: Smrtphone, Openphone, Connecteam, Slack, Sendible Engineering Software: SolidWorks, TIA Portal, MATLAB & Simulink Programming: Python, Basic C++ General Tools: MS Office, G Suite What I Offer: - Proven track record as an acquisitions team member in the hottest real estate market. - Experience managing high-volume campaigns across real estate, marketing, and more. - Strong problem-solving and technical skills, with a background in engineering. - A go-getter attitude, always focused on delivering quality work with minimal supervision. If you're looking for someone who can consistently deliver results and bring value to your team, let’s connect!

Phone Support
Real Estate
Outbound Sales
Acquisitions
Sales
Cold Call
Real Estate Cold Calling
Real Estate Acquisition
Translation
Online Research
Lead Generation
Appointment Setting
Data Entry
Social Media Management
Virtual Assistance
$5 hourly
Maria F.
- 4.9/5
- (0 jobs)
Summary Resourceful and meticulous professional with experience in customer service, as well as providing training, carrying out quality assurance and compiling stock reports along with sales statistics.

Phone Support
Report Writing
Microsoft Excel
Customer Service
Customer Support
Online Chat Support
Email Support
$17 hourly
Rene M.
- 0.0/5
- (1 job)
I have extensive experience working with clients and have honed my communication skills through my professional background. I prioritize organization, keeping my tasks well-structured across my computer, phone, and handwritten agenda to stay on top of all my responsibilities. I am eager to acquire new skills and broaden my general knowledge. Additionally, I excel in teamwork and am always ready to assist my colleagues.

Phone Support
Project Management
Online Chat Support
Research Documentation
Email Support
Communication Skills
Document Review
Drafting
Legal Assistance
Legal Transcription
Translation
Client Management
Receptionist Skills
Virtual Assistance
$10 hourly
Marvin M.
- 4.0/5
- (1 job)
Customer Service Agent expert with experience in different areas that go from: •Ecommerce •Technical Support •Sales Agent •Candidate Support Specialist •Customer Specialist

Phone Support
Appointment Scheduling
Insurance Claim Submission
Insurance Verification
Email
Ecommerce
Candidate Evaluation
Technical Support
Sales
Problem Resolution
Problem Solving
Active Listening
$7 hourly
Daniel S.
- 0.0/5
- (0 jobs)
ABOUT ME I am a dedicated professional with a proven ability to work effectively under pressure. I consistently deliver high-quality results with excellence and responsibility, always striving to give my best.

Phone Support
Report Writing
Tutoring
Live Interpretation
Sales
Appointment Setting
Customer Service
Translation
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