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in Cote d'Ivoire

I am a dedicated and detail-oriented Virtual Assistant, Email Manager and Customer Support with strong communication skills and a passion for helping businesses stay organized and productive. I bring reliability, speed, and a positive attitude to every task. My goal is to help clients save time, improve workflow, and deliver excellent customer experiences. I’m committed to delivering high-quality work on time. Customer Service Rep/Customer Support Tools i am familiar with: Zendesk Freshdesk Slack Ring Central Open Phone

I am a bilingual Virtual Assistant fluent in French and English, with experience in administrative and customer support. I excel in email management, scheduling, data entry, calendar coordination, and resolving customer inquiries efficiently. Organized, proactive, and detail-oriented, I am committed to helping businesses improve operations and deliver excellent customer experiences.

Over 40 million people speak Lingala. Yet if you open most AI models today, it barely exists. That's where I come in. I'm a native Lingala speaker and trilingual professional living in Ivory Coast — Lingala, French, English — with hands-on experience evaluating AI outputs using RLHF methodology. I've worked with Appen, assessing machine translations between Lingala and English and rating semantic accuracy, cultural fit, and fluency to help large language models actually get the language right. Not just the words — the meaning behind them. What makes this different from standard translation work: I evaluate across three languages simultaneously. Errors that a monolingual evaluator would miss, I catch — because I understand the cultural logic behind each language, not just the grammar. I also record professional voice data in French and Lingala for AI speech datasets through Langigs Global. So if your pipeline needs rare language audio, I do that too. What I can do for you: → Lingala ↔ English / French ↔ English AI translation evaluation → RLHF annotation — semantic, cultural, and fluency assessment → Native voice recording for AI speech and language datasets → Data annotation and linguistic labeling → Transcription — French, English, Lingala If your project needs someone who actually speaks the language — not just translates it — let's talk.