Hire the Best Customer Service Representatives
in Ethiopia

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
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Bethel T.

Addis Ababa, Ethiopia

$4/hr
5.0
1 jobs

Your inbox is full, follow-ups are slipping, and you need someone you can actually trust — not someone you have to babysit. I handle emails, customer support, lead tracking, and admin so you can focus on running your business. With 8+ years in banking, I've spent nearly a decade managing high-stakes work where accuracy and client trust weren't optional. That's the standard I bring to every client I work with. What I handle for you: Customer & email support — prompt, professional responses that keep clients happy Sales support — follow-ups, lead tracking, and pre-sale communication GoHighLevel — CRM management, pipeline tracking, and workflow support Admin & operations — scheduling, data entry, and day-to-day organization Available immediately. Let's talk.

  • Customer Service
  • Customer Support
  • Virtual Assistance
  • HighLevel
  • Email Management
  • Client Management
  • Scheduling
  • Data Entry
  • Sales
Elshaday S.

Addis Ababa, Ethiopia

$15/hr
5.0
16 jobs

🚀 Do you want to work with one of the BEST Telemarketers who doesn’t take “no” for an answer? With 4+ years of proven experience working remotely for U.S. and U.K. companies as a Cold Caller, Appointment Setter, and Telemarketer, I know how to generate results and close opportunities. ✅ Why We May Be a Great Fit Passionate about sales, highly productive, and consistently exceed targets. Skilled at turning “uninterested” leads into qualified prospects. Strong team player with a positive, solution-oriented attitude. Excellent listener, communicator, and rapport-builder. Take time to research products/services to sell with confidence and efficiency. 🎯 What You’ll Get Working With Me Consistent performance: 3–5 qualified leads per day. Time & cost savings: Efficient, deadline-driven work. Sales momentum: No more struggling with unmet goals. Growth mindset: Always learning and improving to boost results. 🌟 About Me I bring energy, professionalism, and a winning tone of voice to every call. I’m always eager to explore new opportunities, embrace challenges, and grow alongside the company I represent. What I value in a client: openness, positivity, and reliability—including timely payments and mutual respect. 🛠️ Skills & Tools Dialers & Communication: RingCentral, Telesuits, BatchDialer, Sales Radix, Cefone CRM & Sales: HubSpot, CRM24 Productivity: Microsoft Office Suite 👉 If you’re looking for a telemarketer who combines skill, persistence, and international experience, let’s connect and make your sales goals a reality.

  • Customer Service
  • Online Chat Support
  • Email Support
  • Telemarketing
  • Lead Generation
  • Appointment Setting
  • Outbound Sales
  • Cold Calling
  • Sales
  • Customer Service Chatbot
  • Virtual Assistance
Hermela A.

Adama, Ethiopia

$8/hr
5.0
12 jobs

I'm a reliable and detail-oriented Virtual Assistant with experience in admin support, customer service, and outreach. I help busy professionals stay organized, manage communication, and streamline daily tasks. 🔹 My skill set includes: Email & calendar management Data entry & online research Appointment setting & cold calling CRM updates & lead follow-ups Customer support (email, chat) Task tracking & document handling 💻 Tools I work with: Google Workspace, Microsoft Office, Trello, Notion, Slack, Zoom, Canva, and more. I’m proactive, well-spoken, and comfortable handling both backend tasks and client-facing communication. Let’s work together to keep your operations running smoothly.

  • Customer Service
  • Online Chat Support
  • Customer Support
  • Email Support
  • Customer Care
  • Sales Development
  • Appointment Setting
  • Cold Email
  • Cold Calling
  • Real Estate Cold Calling
  • Virtual Assistance
  • Telemarketing
Dibora W.

Addis Ababa, Ethiopia

$7/hr
4.3
16 jobs

Hi, I am Dibora, a telemarketer and digital marketer with over 5 years of experience in cold calling, appointment setting, lead generation, and customer service. I’ve handled both individual accounts and large campaigns, using tools like HubSpot, GoHighLevel, Apollo.io, RingCentral, and Zoho. I also bring content strategy and marketing skills to the table, helping brands grow through clear communication and consistent results. As a Virtual Assistant, I am confident in my ability to make anything I put in mind to success. I will treat your business as if my own, and I am very excited to assist you in making your company successful!

  • Cold Calling
  • Lead Generation
  • Appointment Setting
  • Telemarketing
  • Email Marketing
  • B2B Marketing
  • B2C Marketing
  • Sales
  • Virtual Assistance
Bezamariam D.

Addis Ababa, Ethiopia

$5/hr
5.0
1 jobs

Hi! I’m Bezamariam, an HR and recruitment professional with experience in People Operations, talent sourcing, onboarding, admin support, and customer service. I’ve worked across global teams (US, UK, EU, and Africa) and I’m great at keeping things organized, communicating clearly, and making processes run smoothly. What I do best: - Recruitment coordination & sourcing - People Ops / HR admin support - Onboarding & employee documentation - Candidate communication & scheduling - SOPs, process updates, and compliance - Customer support & general admin I like working with teams that value clarity, kindness, and getting things done without overcomplicating the process. If you need someone reliable, detail-oriented, and easy to work with, I’ve got you! Let’s make work simple, smooth, and stress-free.

  • Customer Service
  • Recruiting
  • HR & Business Services
  • Human Resources
  • Human Resource Management
  • Microsoft 365 Copilot
Lelise T.

Addis Ababa, Ethiopia

$7/hr
5.0
4 jobs

Hi there! I’m Lelise, an Appointment Setter specializing in cold calling and CRM support for businesses that want consistent, qualified sales conversations. I help sales teams and business owners stay focused on closing deals by handling outbound calls, following up with prospects, and keeping CRM systems organized and up to date. With experience across both B2B and B2C environments, I understand how to communicate professionally, build rapport quickly, and keep conversations focused on booking quality appointments. I’m comfortable working with tools like HubSpot, Salesforce and I adapt quickly to new systems and workflows. What I can help you with: • Cold calling and outbound outreach • Appointment setting and calendar management • CRM updates and lead tracking • Follow-ups with potential clients • Re-engaging inactive prospects My focus is simple: help your business save time, increase booked calls, and maintain a strong, organized sales pipeline. If you’re looking for a reliable, consistent, and professional appointment setter who communicates clearly and represents your business well, I’d be happy to support your team.

  • Customer Support
  • Management Skills
  • Outbound Sales
  • Cold Calling
  • Lead Generation
  • Telemarketing
  • Telemarketing Script
  • HubSpot
  • RingCentral Glip
  • Zoho CRM
  • Apollo.io
  • Data Analysis
  • Zendesk
  • Editing & Proofreading
  • Salesforce
  • Appointment Setting
  • Virtual Assistance
  • Cold Call
  • Bitrix24

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Cost to hire a Customer Service Representative

Cost to hire a Customer Service Representative

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Customer Service Representative job description template

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Customer Service Representative interview questions

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