Hire the Best Customer Retention Specialists
in Greece

📩 Emails worth opening. With 5+ years of experience across digital marketing, including eCommerce, Google & Meta Ads, Social media and Design, I understand the full customer journey from first click to repeat purchase. What you get working with me: ✅ Customer journeys built around retention Email systems designed to turn subscribers into customers and customers into loyal repeat buyers. ✅ Strategy before execution A structured audit to identify revenue leaks, missed opportunities and areas for growth before launching campaigns or flows. ✅ Messaging that speaks your customers' language Clear, thoughtful copy that builds trust, reflects your brand voice and makes every email worth opening. ✅ Design that elevates the customer experience Brand-aligned emails that feel cohesive, recognizable and premium across every touchpoint. ✅ Full ownership mindset I treat every brand as if it were my own, focusing on customer experience, retention and sustainable growth. 🏅 Klaviyo Product Certified 🏅 Klaviyo Deliverability Certified Invested in your results, not just your email marketing.

🚀 Growth Marketing Expert | 19X Award-Winning Strategist | $10K → $1M Scaling Specialist Most marketers run ads. I drive profitable growth. I’m a 19X award-winning growth marketing strategist and the only person in Greece recognized in both 20 Under 40 in Ecommerce & 20 Under 40 in Performance Marketing. My agency was named Growth Marketing Agency of the Year 2024, and I’ve helped businesses scale from six to seven figures with advanced performance marketing, funnel optimization, and paid acquisition strategies. 🔹 What I Deliver: ✅ Revenue-Driven Performance Marketing → Meta Ads, Google Ads, and omnichannel growth strategies. ✅ Scaling E-Commerce Brands → I’ve helped clients grow from €650K to €1M+ in annual revenue. ✅ Marketing Strategy & Audits → Full-funnel growth audits that uncover hidden profit opportunities. ✅ Advanced Customer Retention & CRO → Maximizing LTV, AOV, and conversion rates for sustained scaling. 💡 Why Work With Me? ⚡ Proven Track Record → 19 national awards, €12.5M+ in revenue managed. ⚡ Not Just Another Ads Manager → I take a holistic growth approach, from traffic to conversion to retention. ⚡ Elite-Level Expertise → Recognized as a top industry leader in ecommerce & performance marketing. ⚡Omnisend Email Marketing Platform Pro Partner 🔹 How We Can Work Together: 💰 Marketing Audits & Strategy → $5K–$15K 💰 Growth Marketing Advisory → $3K–$10K/month 💰 Ad Account & Funnel Scaling → $10K–$30K+ per project 💰 Fractional CMO Engagements → $5K–$20K/month I only work with businesses serious about scaling. If you're looking for a high-impact marketing partner, let’s talk. 📩 Message me to discuss your growth goals.

Hi there 👋 I’m an Operations and Customer Success Specialist with 8+ years of experience across retail, food tech, healthcare, and Web3 ecosystems. I help teams and founders streamline operations, enhance customer experience, and scale community growth through structure and empathy. 💼 What I can help you with: End-to-end customer support systems (email, chat, CRM setup & optimization) Operations management : Process design, data tracking, and reporting Business development & outreach: Research, lead generation, and partnership coordination Community & social media management (X/Twitter, Discord, YouTube) Bug testing & feedback reporting for digital platforms or early-stage apps 🌍 I’ve supported global brands and startups blending customer empathy with workflow precision. If you’re looking for someone organized, communicative, and tech-savvy to strengthen your operations or customer pipelines, let’s connect!

Thank you for reviewing my profile. I am a Customer Service human being that is passionate about creating customer satisfaction in every interaction. I am currently working for Upwork's Executive Escalations team. In our team, we "FIND THE GRAY & SAVE THE DAY"! Key responsibilities are to SOLVE ΤΗΕ PROBLEM & RETAIN THE RELATIONSHIP! Some of the areas I cover are: - Executive Escalations from contacts received via several channels - Social Media Escalations - Community Escalations - Self harm threats - Legal Escalations (Copyright violation reports, PII disclosure reports, Court Orders, gathering data for subpoenas) - Better Business Bureau complaints - Chargebacks - Disputes One of my strongest points is that I am a real human being when interacting with customers and not a robot sharing macros. I will do everything to understand the user's position and go above and beyond to not only solve the problem but also retain the relationship. I reside in Greece, meaning that I can cover a European company's needs during business hours and a US Pacific business during the late-night shift.

🚀 Helping Your Business Grow Through Innovative Design Solutions! ✅ Google-Certified Designer 🏅 ✅ 4+ Years of Experience – UX/UI Designer, Lead Product Designer, Graphic Designer 🎨 ✅ Completed 50+ successful projects for clients across various industries, including SaaS, e-commerce, FinTech, Startups and Small Businesses, and Marketing & Advertising, earning 5-star ratings 🌟🚀 ✅ Global Clientele with High Satisfaction 🌎😊 ⚡ Skills & Attributes: -Problem-Solving Designer -Daily Communication & Quick Turnaround -User-Focused Designs -Team Player with Flexible Availability -Expert in Figma & a Wide Range of Tools -Tailored Approach for Every Project -Passionate about Continuous Learning & Growth I am a Product (UX/UI) and Graphic Designer specializing in creating user-centered, visually striking digital experiences. I excel in empathy-driven research, prototyping, testing, and branding. My design solutions align with business goals, and I thrive in collaborative environments, staying ahead of design trends to deliver innovative, high-impact work. MY SKILLS: • Web design (UX/UI) • Website Design • Web applications Design • Platforms Design • Dashboard Design • Landing pages Design • Mobile design (UX/UI) Design • Responsive design • iOS/Android Applications Design • SaaS Product Design • E-commerce Design • Financial/Banking applications Design • Social Media Materials | Ads Design • Graphic design • User Flow | Wireframing | UX strategy | Sitemap | Customer Journey Map creation • Creating Clickable Prototypes TOOLS: • Figma • Adobe XD • Framer • Webflow • Adobe Photoshop • Adobe Lightroom • Adobe Illustrator • Adobe InDesign • Adobe Premiere • Adobe After Effects • Trello • Notion • Azure • Jira 🚀Ready to elevate your business with impactful design? Message me today to get started!🚀

Since 2016 I've worked as a creative strategist and direct response copywriter for 8 and 9 figure brands like Ryze Superfoods, Everyday Dose, Organised, Emater, Hume Health, and more. Here's a small glimpse of everything I've done so far: ✅ One of my ads has generated over $900,000 in revenue. And I have almost a dozen ads that have spend $100,000 each on Meta for 8 and 9 figure brands. ✅ Last month my ads for Ryze spent close to $500,000 placing me in the company's top 3 direct response copywriters. ✅ I helped an 8 figure Health and Wellness company make $2,695,296.2 from emails that people loved opening, reading, and buying from. Some emails were so good that they were even used for Facebook and YouTube ads that became controls... and even Instagram posts that went viral ✅ I wrote a VSL for the same health brand that generated $104,563.42 on cold YouTube traffic. ✅ I helped Everyday Dose, a 9-figure mushroom-coffee brand, make $201,963.04 in 16 hours just from 3 emails ✅ I was hired to write two VSLs by Stefan Georgi (perhaps the most famous copywriter in the world) and his agency partners. One of the VSLs was for Peak Biome and the other one was for Svelte Fitness ✅ I've been managing the email lists of an 8 figure business in the online education space. I write multiple daily emails, monitor deliverability, analyze open and click-through rates, and segment the lists. I also act as a consultant, giving suggestions on affiliate promos and how to make an offer as irresistible as possible. Just the first month of implementing one of my suggestions, this client made $37,000 from a list of around 2,000 people. ✅ I often also acted as a fractional CMO for the above client. I brainstormed offers and bonuses… came up with new headlines, hooks, and angles for ads, webinars, sales letters, and VSLs… said “yei” or “nay” to potential joint venture deals… and even suggested last-minute tweaks when things didn’t go as planned in various parts of the business. In just the first week of implementing one of my suggestions, the client made 5-figures from a list of around 2,000 people ✅ On a recent launch of a $2,000 group coaching program, I increased the client's sales by 32%. Before the increase, the client was already happy with the results of the launch. However, I suggested adding a unique 3-day email sequence. This sequence had nothing to do with the usual "we had cart problems so we're reopening the offer" you see online. Instead, we used an approach that respected the list's intelligence... while positioning my client as a trustworthy industry leader. ✅ Crafted upsells that took revenue per visitor from $7 to as much as $21.52 I'm also in several high-level masterminds and programs, including: ✅The Copy Accelerator program with Stefan Georgi, arguably the best active copywriter in the world right now (his copy has generated over $1,000,000,000 in sales) ✅The Copy Dojo by Matthew Volkwyn, who has attracted talent working with multipl 8, 9, and even 10 figure brands. The above masterminds are important to you because, if we choose to work together, I'll be tapping into their resources, coaching, and consulting. Although I have a ton of confidence in my skills, I consider it a business malpractice to not get a second opinion for a client's project (especially if the person advising me has more experience than me) I also want to assure you that I am professional, hit deadlines, and many of my past and current clients consider me a pleasure to work with. If you need a hard-working, motivated creative strategist to increase ad spend, revenue, and ROAS while slashing your CAC, reach out to me today. Warmly, Blake Chatz