Hire the Best Customer Research & Insights Freelancers
in Serbia

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Mladen C.

Belgrade, Serbia

$30/hr
5.0
34 jobs

As a performance creative specialist with 9+ years in design and 3+ years in performance marketing, I produce video & static ads engineered to stop the scroll and drive installs - tested by CTR, IPM, and ROAS, and backed by ASO so the users I bring actually convert. Design that's measured, not just admired. I bridge organic growth (ASO) and paid acquisition (UA), combining player psychology, performance data, and strong visuals to maximize visibility, conversion rate, and downloads. WHAT I DO App Store Optimization (ASO) - Keyword research and metadata optimization for the App Store and Google Play - Conversion Rate Optimization (CRO) and A/B testing of store listings - Creative design of storefront assets: app icons, screenshots, feature graphics, and app preview videos - Hands-on in App Store Connect and Google Play Console - Localization of store creatives for global markets User Acquisition (UA) Creatives - High-performing video and static ads for Meta (Facebook/Instagram), Google Ads, TikTok, Unity Ads, AppLovin, IronSource, Mintegral, and Apple Search Ads (ASA) - Hook-driven concepts built around audience motivation and tested by CTR, IPM, and ROAS - Motion design and editing across 9:16, 16:9, and 1:1 formats with full network safe-zone compliance - Competitor and Ad Library research to find winning angles, then iterate on winners and cut losers Creative Strategy & Testing - Creative briefs built around clear, strategic hypotheses - Structured creative testing and performance analysis - why a creative worked, why it failed, and what to test next - Turning customer insights and player psychology into concepts that convert Branding & Visual Identity - Logos and full brand identity systems - Esports apparel and jersey/kit design - Livestream and Twitch overlays, plus social media layouts for teams and studios TOOLS - Adobe Photoshop, Illustrator, After Effects, and Premiere Pro - Figma - GenAI tools - SensorTower - AppsFlyer WHO I WORK WITH & RESULTS I've produced creatives and managed ASO for studios like Battle Creek Games, GamoVation, Voodoo, Applica Agency, across casual, hybrid-casual, and puzzle titles, but not limited to mobile apps. Highlights include scaling marketing ad spend to 6 figures, hitting ~18% CTR on UA video creatives, and crafting designs for 250+ clients across multiple industries. HOW I WORK I work on a B2B basis and I'm comfortable starting part-time and flexible before scaling into an ongoing engagement. I'm also happy to begin with a paid test task so we can confirm we're aligned before committing to bigger work. Whether you're rebranding, launching a new title, or scaling a game or app globally, I bring creativity backed by performance. Send me your store listing or game link and I'll point out a few quick wins I'd test first.

  • App Store Optimization
  • Conversion Rate Optimization
  • Mobile Game
  • Ad Creative
  • Mobile Advertising
  • Graphic Design
  • Logo Design
  • Motion Graphics
  • Branding
  • Gaming
  • Video Advertising
  • Video Ad
  • Content Marketing
  • Marketing Strategy
  • Creative Direction
Ana D.

Vrnjacka Banja, Serbia

$10/hr
5.0
3 jobs

I specialize in finding information online, supported by years of research experience and a desire to provide high-quality results. Furthermore, I am skilled in not only locating information but also in its evaluation, synthesis, and reporting. My areas of work include: - topic/content research, - academic research, - market research, - social media research and data entry - social media posting and content creation - research for blog content creation - handling emails for community support and customer service - data entry - web research Just give me a quest, and let me show you what I can do for you!

  • Research Methods
  • Internet Marketing
  • Email Communication
  • Data Entry
  • Market Research
  • Marketing Presentation
  • Social Media Content
  • Database Management
  • Spreadsheet Skills
  • Online Research
  • YouTube Views
  • Instagram Story
  • Email Marketing
  • Email Copywriting
Aleksa S.

Belgrade, Serbia

$30/hr
5.0
2 jobs

Ecommerce · Performance Marketing · Brand Building I'm an ecommerce operator and performance marketer with over 3 years of hands-on experience across the entire commercial stack, from paid media and creative production to funnel optimization, brand building, and product development. I've worked every side of an ecommerce business: as a freelancer doing different types of jobs, as the manager holding cross-functional teams together, and as a founder who has built brands and products from a blank page all the way to sold-out launches. My strength is that I understand how the pieces connect. I can research a customer, shape the angle, write the script, produce the creative, run the ads, fix the funnel, and read the analytics, without needing a separate specialist at every step. I'm equally comfortable working inside established SOPs or building the process myself where none exists. Above all, I genuinely enjoy and love ecommerce and digital marketing, and I'm always looking to learn more and grow, staying open to new tools, methods, and practices as the field keeps evolving. I'm kind and easy to work with, communicative and open, proactive and self-motivated, and I stay positive and level-headed under pressure. I enjoy working as part of a team, but I'm equally effective on my own. Outside of work, I keep a healthy and active lifestyle. The gym, boxing, and physical activity are my main hobbies, and I don't smoke or have any problems with alcohol. Core skills: - Advanced Meta Ads - full campaign structure, creative testing, scaling and troubleshooting, with hands-on experience managing budgets of up to $10,000 per day - Basic Google Ads - search campaign setup and management - Static and video ads from scratch - built end to end, from concept and script through to the final edit - AI image and video generation - producing ad creative and content using modern AI tools. - Copywriting and scripting - for ads, landing pages, and video, written to match the customer and the angle - Creative strategy and direction - ad creative, UGC, content, and video ad strategy, plus creative direction and product photography direction, including briefing creators and agencies for video shoots - CRO and landing page building - improving conversion rates and tightening funnels across the customer journey - Full Shopify knowledge - deep working command of the platform and its app ecosystem Page builders - GemPages and PageFly - Customer research - building avatars, angles, and concepts that drive creative and messaging - Market research and product-market fit - finding product-market fit through market research and competitor analysis - Product sourcing and development - from finding suppliers to shaping the product itself - Analytics and performance analysis - reading the data to guide scaling and optimization decisions - Claude for marketing - Cowork, Skills, and Automations to speed up research, creative, and operations - Up to date with AI - actively following and learning new AI tools, and keeping current with developments across the AI world - Basic email marketing - Design and editing tools - Canva, Figma, and CapCut - Tooling - comfortable with most task management and team communication apps Ways of working - Team management and cross-team communication - Reliable, responsible, and always on time - Quick learner who's highly adaptive - Able to work with or without SOPs - Strong communicator who's always ready to learn more Education Diploma in Mechatronics Engineering I completed my diploma in mechatronics engineering, then decided to pursue a career in digital marketing after college. Languages Serbian (native) English (professional).

  • Conversion Rate Optimization
  • Facebook Advertising
  • Copywriting
  • Landing Page Optimization
  • Shopify
  • Digital Marketing
  • Ad Copy
  • Market Analysis
  • Shopify Website Design
  • Ecommerce
  • PPC Campaign Setup & Management
  • Scriptwriting
Stefan M.

Belgrade, Serbia

$15/hr
4.7
27 jobs

🚀 Lead Generation | B2B Research | Sales Operations | CRM Specialist Need high-quality leads that your sales team can actually convert? I help startups, SaaS companies, agencies, consulting firms, and B2B businesses find qualified prospects, identify key decision-makers, enrich CRM data, and build accurate databases that drive revenue. As a Top Rated freelancer with a 100% Job Success Score, I've successfully delivered projects for clients worldwide by combining data research, lead generation, and sales operations expertise. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 💼 MY SERVICES ✔ B2B Lead Generation ✔ Prospect List Building ✔ Company & Market Research ✔ LinkedIn Research ✔ Contact & Email List Building ✔ CRM Data Enrichment ✔ CRM Cleanup & Data Validation ✔ Sales Operations Support ✔ Web & Internet Research ✔ Competitor Research ✔ Event Attendee Research ✔ Industry Mapping ✔ Territory Research ✔ Excel Data Management ✔ Power BI Reporting ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🛠 TOOLS I WORK WITH • LinkedIn Sales Navigator • Apollo • Clay • Salesforce • HubSpot • Microsoft Excel • Google Sheets • Power BI • AI-powered research tools ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🎯 WHAT YOU CAN EXPECT ✔ Verified and high-quality data ✔ Fast turnaround ✔ Excellent communication ✔ Attention to detail ✔ Organized deliverables ✔ Long-term reliability I don't just build lists. I research companies, identify the right decision-makers, verify contact information, and organize everything into clean, structured spreadsheets or CRM-ready databases that your sales team can immediately use. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📊 DATA I CAN PROVIDE • Company Name • Website • Industry • Employee Count • Country & City • Decision Maker Name • Job Title • LinkedIn Profile • Verified Business Email • Business Phone Number • CRM-ready formatting ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I've worked with companies across industries including SaaS, AI, FinTech, Payments, Manufacturing, Healthcare, Logistics, Hospitality, Professional Services, and iGaming. Beyond lead generation, I also bring experience in business analytics, CRM management, reporting, dashboard creation, and sales operations. This allows me to understand not only how to find accurate data, but also how sales teams use it to generate opportunities and close deals. Whether you need a targeted lead list, market research, CRM enrichment, or ongoing sales support, I can deliver reliable, accurate, and actionable results. 📩 Let's discuss your project and see how I can help your business grow.

  • Microsoft Excel
  • Analytics
  • Tableau
  • Adobe Illustrator
  • Cover Letter Writing
  • Project Scheduling
  • Data Sheet Writing
  • Presentations
  • Adobe Photoshop
  • RapidMiner
Nikola M.

Belgrade, Serbia

$15/hr
4.9
89 jobs

I help businesses find companies, decision-makers, market information and new business opportunities through targeted research and reliable data. With 8+ years of research experience and a professional background in sales and business development, I understand not only how to find information, but how to identify what is relevant and valuable from a business perspective. I can help with market and competitor research, lead generation, company research, database building, data collection and analysis. Feel free to check my work history and client feedback for references from previous projects.

  • Data Entry
  • Google Docs
  • Online Research
  • Lead Generation
  • Data Analysis
  • DOS Administration
  • Topic Research
  • Administrative Support
  • Web Analytics
  • Contact List
  • Agriculture & Forestry
  • Consumer Research
  • Qualitative Research
  • Science & Medicine
Danilo B.

Novi Sad, Serbia

$15/hr
4.9
60 jobs

If You need a determined, fast-learning and adaptable freelancer that is knowledgeable and skillful, consider me as a person that can add value to your team. Through continuous improvement of my abilities on various projects, I have gathered experience and skills that every client can appreciate. Web/Internet Research: • Data Research & Analysis • Information Security • Virtual Assistance Market Research: • Individual Client/Company Research • Secondary Market Research • Market Report Writing Other: • Proofreading and Article Writing/Editing • Prospect/Lead Finding • Audio/Video Editing As a freelancer, I am constantly looking for new ways to improve and expand my repertoire. With You as a client, we can both work together to achieve the goals that are in front of us.

  • Data Entry
  • Microsoft Office
  • Online Research
  • Google Docs
  • Market Research
  • File Management
  • Internet Security

How it works

Post a job for freePost a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

How do I hire a Customer Research & Insights Freelancer in Serbia on Upwork?

You can hire a Customer Research & Insights Freelancer in Serbia on Upwork in four simple steps:

  • Create a job post tailored to your Customer Research & Insights Freelancer project scope. We'll walk you through the process step by step.
  • Browse top Customer Research & Insights Freelancer talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Customer Research & Insights Freelancer profiles and interview.
  • Hire the right Customer Research & Insights Freelancer for your project from Upwork, the world's largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Customer Research & Insights Freelancer?

Rates charged by Customer Research & Insights Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Customer Research & Insights Freelancer in Serbia on Upwork?

As the world's work marketplace, we connect highly-skilled freelance Customer Research & Insights Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Research & Insights Freelancer team you need to succeed.

Can I hire a Customer Research & Insights Freelancer in Serbia within 24 hours on Upwork?

Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Customer Research & Insights Freelancer proposals within 24 hours of posting a job description.