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I am BA of Economics, degree in finance and foreign trade, some years experience in field of bookeeping and accounting, data entry skills, excellent knowledge working on computers, and Office applications.

Your business has grown, but the systems supporting it have not kept up. Work depends on manual follow-up, information is spread across different tools, team members use their own workarounds, and too many decisions still need to go through the owner. I help growing businesses replace that with a structured operational system. I am a business analyst, process consultant, and systems implementation specialist with 90+ completed engagements and a 100% Job Success Score. I have worked with agencies, legal firms, SaaS companies, professional service businesses, and other growing teams across the US Asia and Europe. My work goes beyond recommending improvements or configuring software. I analyze how work moves through the business, identify inefficiencies and missing steps, design the improved process, and then build the system that supports it. Depending on the engagement, this may include: ✔ Process audits and workflow mapping ✔ ClickUp workspace architecture ✔ CRM and operational databases ✔ KPI definition and Dashboard design ✔ Make and Zapier automations ✔ SOPs, process documentation, and internal knowledge bases ✔ Team training and implementation support ✔ Review and reorganization of the existing technology stack Every engagement begins with discovery. I first learn about your goals, team, current processes, software, budget, and operational challenges. I then prepare questions specific to your business, define what is included in the project, and document the agreed scope before implementation begins. I also specialize in Make automation, and I always review your workflows before automating them. That means confirming: • What information is required at each stage • Who is responsible for each action • When the information becomes available • What should trigger the automation • Where the data should be stored • What happens when an exception occurs • Whether the expected time savings justify the implementation and ongoing cost This helps prevent companies from automating incomplete or inefficient processes. Why clients hire me instead of a software setup freelancer: You receive one accountable partner who can move from business analysis to process design, technical implementation, documentation, and team training. You are not left with a strategy document that still needs to be translated into a working system. The final goal is a system that is: • Built around your business • Easy for the team to follow • Documented and maintainable • Less dependent on individual memory • Ready for automation, reporting, and future AI use Message me with a sentence or two about your business and what's not working. I respond to every message personally, and even if we're not a fit, you'll leave the conversation knowing more about the problem than when you started.

I find Upwork to be a wonderful place where fundamental things such as hard work, dedication, organization skills, persistence, and honesty are cherished the most. I was persistent enough to dedicate myself to this platform and it resulted with providing me with new business experiences and skills and gave me an opportunity to meet new people and cooperate with them. So far, this journey has led me to become a Top-rated Upwork freelancer and I couldn't be more grateful that my hard work and dedication were recognized by this platform and community. I believe I can easily spend as much time as needed to hand over the project to your satisfaction before any deadline to have enough time for any modifications if needed, of course. I have the CAE (Cambridge Assessment English) C1 diploma, so my not being a native speaker is definitely not an issue. My previously completed Data Entry projects provided me with excellent practice and knowledge, and all of my previous clients would say the same. I have excellent knowledge of the following: ★ Microsoft Office with advanced skills in Word and Excel ★ Google: Docs and Sheets. ★ Data Entry, Data Management, Data Organization, Data Analysis, PDF to Excel ★ Internet Research, Product Research, Company / Contact Research ★ Database Administration, Database Reporting. ★ Logo Creation, Graphic Design In addition to that, I have developed incredible interpersonal skills, attention to detail, multi-tasking ability, and an incredible work ethic. I'm trying to become a trusted freelancer and I'm trying to showcase that working with me is extremely easy since I'm a very easy-going, responsible, and very reliable person. I have the enormous motivation to work. My main plan is to maintain that mindset towards all of my clients. Go ahead and take a look at some of the comments my clients had posted about me. ★ "I like how he chatted with me to know if he is doing the job right. He checked in and ensured his work was efficient and quality was his highest concern. Very happy with the work he completed." ★ ''Luka is an excellent data entry and SEO contractor, I will be happy to use his services again in the future, thank you" ★ "I am glad to have worked with Luka, he has been very transparent, attentive, and communicative in achieving the requirements of this task." ★ "Great to work with, positive approach, a go-to guy for any project you require. Highly recommending Luka!" ★ "Very responsible and skilled freelancer hired the second time and will work with you again." ★ "Luka is an amazing freelancer, always replies quickly and delivers quality work very quickly. I would highly recommend working with him." ★ "Luka was great, good comms hard working. We will work with him again !!" ★ "Luka did a great job. He submitted a detailed and very useful for my report at the end. Would recommend." ★ "It´s such a pleasure to find a hard-working, talented and reliable young person. When this happens and they give more than you expect, you can only appreciate having the opportunity to work together. Luka has very good Word document editing skills and an eye for detail. But on top of that he has an attitude and that´s really something valuable. I´ll be more than willing to work with him again. Thank you, Luka!" ★ "Luka was a great partner to work with on building out my website. He was extremely communicative, detail-oriented, and incorporated feedback quickly. The task look a bit longer than expected, but in pursuit of a high-quality finished product. Would definitely recommend Luka for your project!" ★ "Excellent worker; I would say the task was completed with 98%+ accuracy. Communication was phenomenal, and Luka asked fantastic follow-up questions to ensure clarity of the assignment. I would highly recommend Luka." ★ "I couldn't have imagined a better support for this job. The effort Luka has put into this job went beyond all expectations. I really can recommend Luka and his work to everyone seeking for a good and reliable Freelancer." This was a part of my profile description a year ago. ''I have 2 goals on this platform and will do my best to achieve both of these goals in the 1-year timeframe. 1★) I want to become a trusted Upwork specialist who will be well respected in this community/platform. 2★) I don't want to have a single bad review because I want to continue giving my honest time and effort to every single client. Real Talk! I plan to have this same mindset and the same approach to every single client.'' - so far, so good. I am flexible regarding the terms and conditions of my work. Clients will find out that negotiating the price of a project with me is extremely easy. I care about my client's satisfaction more than about the price of the project, so I promise that I will triple-check everything and edit anything if needed. Do not hesitate to click that green ★INVITE★ button, so we can chat about your project in a more detailed manner. Kindest regards, Luka Jevric

💯 100% Job success score ⭐ 30+ contracts with 5.0-star ratings 🔟 10 Years of civil engineering design experience 🎓 University degree in Civil Engineering ✅ Civil3D certified professional ➡️ Here’s what some of my clients have to say: "High level of Civil 3D skills, enhanced by sound engineering knowledge; cannot get any better than this!", "Dusan is great to work with and I would highly recommend him to anyone. Best freelancer I have worked with to date!", "Dusan was easy to work with. He hit the ground running and completed the job efficiently and with great quality. Communication was great and will definitely hire again!", "Dusan is an absolute stud. He has consistently delivered project after project for me. Civil 3D skills are second to none!", "AAAAAAA - highly recommended." Inspired by these testimonials? Let's discuss how I can bring the same level of excellence to your projects. Reach out to me today to get started! ⬇️⬇️⬇️⬇️⬇️ As a dedicated Civil Engineer with 10 years of experience, I specialize in civil design and have spent the past 3 years working on diverse US projects: ➡️ Land developments ➡️ Subdivisions ➡️ Site plans I have successfully worked on a diverse range of projects, including: 🔹Residential developments 🔹Industrial facilities 🔹Commercial properties 🔹Wastewater Treatment Plants (WWTP) 🔹Infrastructure projects 🔹Landfills Software expertise includes: 🔸AutoCAD 🔸Autodesk Civil 3D (could talk whole day about it) 🔸Infraworks 🔸Navisworks 🔸Recap Looking for a skilled civil designer who delivers exceptional results? Contact me today to start your project and see how my expertise can make a difference!

Top Rated Plus top 3% of Upwork talent | 250+ satisfied clients | 9+ years of experience Academic writer and editor: PhDs, master's theses, honour's theses, Q1 and Q2 papers Data analyst: R, Python, SPSS, STATA, PowerBI, Tableau | Survey & experimental data, Business reports, UX research, A/B testing, Econometrics, Biostatistics, Medical data, Text analysis, and much more. I always deliver excellent work, on time, and with the possibility of explanations and modifications. You can always reach me (within 6-8 hours at most), and I will make sure you are satisfied with my work every step of the way.

QA Engineer with experience testing web and mobile applications across SaaS, education, marketplace, and lifestyle products. My background combines quality assurance, business analysis, and product-oriented thinking, allowing me to support both product quality and workflow improvement throughout the development process. I’ve worked in freelance and company environments, collaborating closely with developers, designers, and product teams, executing regression cycles, validating A/B testing variations, reviewing requirements, and ensuring smooth user experiences across multiple releases. What I can help with: - test case, checklist, and documentation creation - exploratory, smoke, and regression testing - bug reporting with clear reproduction steps - UI/UX and workflow validation - pixel-perfect Figma validation - requirements analysis and acceptance criteria review - API testing - QA localisation - support with product documentation and process flows - test automation support I’m comfortable working in Agile environments and using tools such as Jira, Confluence, Figma, and Postman. In addition to QA responsibilities, I bring 8+ years of remote work experience, strong organizational skills, clear communication, and attention to detail. Currently pursuing a degree in Software and Information Technologies, with exposure to SQL, APIs, UML, and multiple programming languages and development tools. If you're looking for a reliable QA Engineer who communicates clearly, thinks critically, and focuses on both product quality and user experience - I'd be glad to work with you.