Hire the Best Sales Managers
in Bulgaria

I specialize in talent acquisition and recruitment, bringing 29 years of experience in various industries. My diverse background includes roles as an Advisor and Client Manager, where I have successfully built customer-oriented strategies and fostered long-term relationships. I excel in network building and thrive as a team player, ensuring seamless collaboration in achieving organizational goals. My experience spans from sales engineering to branch management, where I have honed my skills in understanding client needs and delivering exceptional results. If you are looking for an expert who can enhance your hiring process and drive talent solutions, let's discuss how I can contribute to your success.

🧠 Need a reliable sales assistant who can book qualified meetings, manage campaigns, and keep your pipeline moving—without the micromanagement? Are you constantly buried under emails, scheduling, and client communications? Do you need help managing outreach campaigns and turning cold leads into warm clients? Struggling to stay on top of your calendar while also growing your business? Want someone reliable who can handle your operations while you focus on strategy? Need a tech-savvy assistant who understands systems and tools and gets things done without constant check-ins? That’s where I come in! I’m here to save you time, streamline your workflow, and help you hit your business goals—without the stress. I offer high-quality Outreach Management services designed to make your life easier and your business smoother. ✅ What I Do Best: 📩 Outreach Manager Services ✅ Strategically build and manage outreach campaigns that generate qualified leads and drive conversions ✅ Expert lead generation and prospecting to identify high-potential opportunities tailored to your niche ✅ Craft persuasive cold email copy and effective follow-up sequences that turn prospects into engaged conversations ✅ Nurture leads through personalized outreach to warm up cold contacts and book valuable meetings ✅ Manage CRM systems and LinkedIn outreach to maintain organized pipelines and track every interaction ✅ Keep your sales pipeline consistently full and your calendar efficiently booked with qualified appointments ✅ Deliver outcome-driven outreach focused on results, not just busywork or generic activity ✅ DM call setting to connect you directly with decision-makers and qualified prospects ✅ Execute targeted LinkedIn 🛠️ Tools I’m Proficient In: ✅ Project & Task Management: Trello, Asana, ClickUp, Notion, Evernote ✅ Communication & Meetings: Slack, Gmail, Outlook, Zoom, Google Meet ✅ Data & Docs: Airtable, Google Sheets, Microsoft Office Suite ✅ CRM & Outreach: LinkedIn Sales Navigator, Apollo.io, HubSpot, Mailchimp, SendGrid, Lemlist, Hunter.io ✅ AI & Productivity: ChatGPT, Claude, Perplexity ✅ Design & Content Support: Canva, Adobe Suite, Meta Business Suite, Meta Creator Hub, Opus, Loom 💡 Why Clients Hire Me: I take initiative and spot problems before you do I learn your tools fast (Claude, Canva, Airtable, Meta tools — you name it) I bring calm, structure, and reliability into chaotic founder schedules I’m available during IST, EST, CST, PST, MT, European (CET/CEST), and Australian (AEST/AEDT) hours, with quick response times And most importantly, I care about the success of your business like it's my own

I’m a multidisciplinary professional with 20+ years of experience, with a strong focus in the IT sector — support leadership, QA, and technical operations — combined with an entrepreneurial background in design, branding, and content creation. I co-founded Art Spot Ltd., where I delivered thousands of web and creative projects for international clients. In parallel, I advanced through roles in the IT environment — from support and QA to scrum leadership and Support Lead — where I built and managed remote teams, streamlined workflows, and solved complex client and technical challenges. My coworkers have often described me as a natural leader who brings clarity, structure, and motivation to a team. Alongside IT, my experience in industries like construction, real estate, hospitality, and education has sharpened my adaptability and problem-solving skills. I thrive at the intersection of technology, leadership, and creativity. Today, I’m seeking new opportunities in the IT sector where I can apply my technical operations knowledge, people leadership, and process improvement skills to drive impact.

I have strong communication and negotiation skills. Expert in Billing and Customer support, as well as I have experience with QA/QC, Lead Generation + Lead Analytics and Managing Sales for a different variety of product's cost. I would be glad to discuss job opportunities as a part-time job or freelancer with the possibility of signing up for a full-time employment contract.

Hi! I’m Yana. I specialize in Operations and Project Management, helping businesses stay organized and run smoothly. If you need someone who can manage a team, improve processes, and keep projects moving forward, I’d be happy to help. What I can help with: - Operations Management: I’ve managed and scaled teams of 10–15+ people, improved workflows, and built systems to help businesses run more efficiently. - Project Management: I handle timelines, tasks, and team coordination to make sure projects are delivered on time. - E-commerce & CRO: I’ve overseen Shopify projects from start to finish and implemented conversion rate optimization (CRO) improvements on key pages like homepages, product pages, and landing pages. - Team Management & Hiring: I manage hiring, onboarding, and performance, helping build strong and reliable teams. - Systems & Organization: I create and manage documentation, SOPs, and internal systems using tools like Notion (and others as such), as well as Slack to keep everything clear and organized. - Client Communication: I act as the main point of contact between clients, teams, and leadership to ensure smooth communication and high satisfaction. - Digital Marketing: Experience with online marketing, ads, and research to support growth. I speak English, Bulgarian, and Russian, which helps when working with international teams. I’m organized, proactive, detail-oriented, and quick to learn.

✔️ 4600+ hrs trusted by 60+ Upwork clients ✔️ Fractional COO & AI Operations Leader | Operational Transformation, Intelligent Automation, Scaling ✔️ 12+ years building and scaling technology companies - 50+ operational transformations from startups to Fortune 50 ✔️ Founder of TrackMage (e-commerce logistics SaaS) ✔️ Lead Investor, Physical AI Europe Fund I ✔️ Currently architecting multi-agent AI systems and agentic workflows for two ventures I build, fix, and scale the operational backbone of technology companies. Then I automate it with agents. Are you a: ➡️ SaaS or software product company ➡️ marketing or development agency ➡️ e-commerce or logistics business ➡️ startup scaling past the founder-does-everything phase ➡️ company exploring AI transformation for your operations Can you relate to some of the below? ❓ Your operations still run on manual processes, Slack messages, and tribal knowledge instead of documented systems ❓ You spend too much on development or delivery without getting tangible, predictable results ❓ Your project budget looks like a black hole — constantly sucking in more money and people ❓ You're firefighting all the time instead of delivering value to your customers ❓ You know AI could transform your operations but don't know where to start or how to deploy it safely ❓ Your founder/CEO is trapped in day-to-day operations instead of focusing on growth If you recognize yourself in at least one of those, you've come to the right place. WHAT I BRING: 🔧 OPERATIONAL TRANSFORMATION I design systems out of the right people, processes, and tools - then install the accountability structures that make them self-governing. SOPs, KPI dashboards, workflow automation, team structure, and governance that actually sticks. 50+ engagements, from solopreneur agencies to 125+ person enterprise teams. 🤖 AI-NATIVE OPERATIONS I don't just consult on AI - I deploy it. Multi-agent workflows, automated customer support triage, AI-powered analytics, intelligent onboarding systems, and AI-driven research pipelines. Currently architecting agentic infrastructure for two ventures, including autonomous agent systems for development, support, and investor operations. 📊 CASE STUDIES: Agency from Portland (Automated Dreams) Transformed solopreneur operation into a scalable agency. Average project value: $3K → $15K (400% increase). Delivery cycle time cut by 40%. Owner still travels the world while teams deliver consistently. "There are very few people that you can 100% trust, and Irina is one of them. Had I not hired Irina when I did, I'd not be surprised if our business had closed due to crumbling operations." — CEO SaaS Company (Nimbus Web, San Francisco) Led Agile transformation and operational redesign for a 20-person team. Reduced founder dependency by 60% — the CEO stepped out of daily operations entirely. Enterprise Platform (Pfizer, London) Operational delivery lead across two platform organizations (125+ people). Established cadences and governance that reduced delivery cycle time by 30% without adding headcount. $1B+ Real Estate Firm (La Fayette Properties) Fractional COO consulting. Assessed operational structure across acquisition, asset management, and investor relations. Designed systems to support scaling from 5,000 to 10,000+ homes. What results can you expect? 🏆 Systematized, automated operations with clear ownership and accountability 🏆 Bottlenecks identified and eliminated - so you can reach the next level 🏆 Self-managing teams that free your time for needle-moving activities 🏆 AI-powered workflows that handle repetitive tasks, triage, and reporting automatically Certifications: SAFe 6 Practice Consultant (SPC) Certified Scrum Master (CSM) Lean Six Sigma Green Belt Certified LeSS Practitioner Certified Customer Value Optimization Specialist NEXT STEP: Let's see if we're a good fit. Contact me for a free 30-minute consultation.