Hire the Best Sales Managers
in Bulgaria

ABOUT ME I am obsesive and determined person, that trives towards the perfection of my own craft. My craft is the trail of growth I leave behind me, seeding the seeds of leadership in each person I meet on the way. Always with the end goal in sight - to build sustainable, strong and adaptive leaders capable of improving the world we live in! COMPETENCES Software or SaaS sales: 4 years of experience in selling SaaS products for clients Years experience in sales: 9 years of experience in B2B and B2C sales of different products and/or services in Europe Business development: 7 Years of experience in business development for my clients and for my own companies. Data driven decisions: In depth understanding of data analytics and how to drive strategic decision based on that Coaching and mentoring: 10 years experience in training and coaching sales professionals in different fields for both B2B and B2C and developing game models to increase motivation. Market analysis

Senior B2B Account Manager with 8+ years of experience in EMEA sales, client success, and enterprise account growth. Proven track record managing the Google Workspace ecosystem, negotiating contracts, and driving revenue through targeted upsells and operational analyses. Key Achievements & Impact: Revenue & Account Growth: Owns the full sales cycle for Google Workspace, optimizing client security, storage, and governance to uncover upsell and cross-sell opportunities. Commercial & Regional Operations: Negotiated distributor contracts and managed cross-border logistics across the Middle East and Africa (MEA). Technical Escalations: Served as Incident Manager for Microsoft and Escalations Lead for Nokia, translating complex technical issues into actionable solutions and retaining enterprise clients. Data-Driven Reporting: Delivers weekly executive summaries and key performance metrics to guide leadership decisions. Core Skills: B2B Sales & Account Management | Google Workspace | Contract Negotiation | Escalation Resolution | Cross-Border Operations | CRM & Reporting Languages: Arabic (Native) | English (Fluent) | Bulgarian (Conversational) Seeking to partner with forward-thinking tech enterprises to streamline sales operations and drive sustainable revenue. Let’s connect.

🧠 Need a reliable sales assistant who can book qualified meetings, manage campaigns, and keep your pipeline moving—without the micromanagement? Are you constantly buried under emails, scheduling, and client communications? Do you need help managing outreach campaigns and turning cold leads into warm clients? Struggling to stay on top of your calendar while also growing your business? Want someone reliable who can handle your operations while you focus on strategy? Need a tech-savvy assistant who understands systems and tools and gets things done without constant check-ins? That’s where I come in! I’m here to save you time, streamline your workflow, and help you hit your business goals—without the stress. I offer high-quality Outreach Management services designed to make your life easier and your business smoother. ✅ What I Do Best: 📩 Outreach Manager Services ✅ Strategically build and manage outreach campaigns that generate qualified leads and drive conversions ✅ Expert lead generation and prospecting to identify high-potential opportunities tailored to your niche ✅ Craft persuasive cold email copy and effective follow-up sequences that turn prospects into engaged conversations ✅ Nurture leads through personalized outreach to warm up cold contacts and book valuable meetings ✅ Manage CRM systems and LinkedIn outreach to maintain organized pipelines and track every interaction ✅ Keep your sales pipeline consistently full and your calendar efficiently booked with qualified appointments ✅ Deliver outcome-driven outreach focused on results, not just busywork or generic activity ✅ DM call setting to connect you directly with decision-makers and qualified prospects ✅ Execute targeted LinkedIn 🛠️ Tools I’m Proficient In: ✅ Project & Task Management: Trello, Asana, ClickUp, Notion, Evernote ✅ Communication & Meetings: Slack, Gmail, Outlook, Zoom, Google Meet ✅ Data & Docs: Airtable, Google Sheets, Microsoft Office Suite ✅ CRM & Outreach: LinkedIn Sales Navigator, Apollo.io, HubSpot, Mailchimp, SendGrid, Lemlist, Hunter.io ✅ AI & Productivity: ChatGPT, Claude, Perplexity ✅ Design & Content Support: Canva, Adobe Suite, Meta Business Suite, Meta Creator Hub, Opus, Loom 💡 Why Clients Hire Me: I take initiative and spot problems before you do I learn your tools fast (Claude, Canva, Airtable, Meta tools — you name it) I bring calm, structure, and reliability into chaotic founder schedules I’m available during IST, EST, CST, PST, MT, European (CET/CEST), and Australian (AEST/AEDT) hours, with quick response times And most importantly, I care about the success of your business like it's my own

I’m a multidisciplinary professional with 20+ years of experience, with a strong focus in the IT sector — support leadership, QA, and technical operations — combined with an entrepreneurial background in design, branding, and content creation. I co-founded Art Spot Ltd., where I delivered thousands of web and creative projects for international clients. In parallel, I advanced through roles in the IT environment — from support and QA to scrum leadership and Support Lead — where I built and managed remote teams, streamlined workflows, and solved complex client and technical challenges. My coworkers have often described me as a natural leader who brings clarity, structure, and motivation to a team. Alongside IT, my experience in industries like construction, real estate, hospitality, and education has sharpened my adaptability and problem-solving skills. I thrive at the intersection of technology, leadership, and creativity. Today, I’m seeking new opportunities in the IT sector where I can apply my technical operations knowledge, people leadership, and process improvement skills to drive impact.

✔️ 4600+ hrs trusted by 60+ Upwork clients ✔️ Fractional COO & AI Operations Leader | Operational Transformation, Intelligent Automation, Scaling ✔️ 12+ years building and scaling technology companies - 50+ operational transformations from startups to Fortune 50 ✔️ Founder of TrackMage (e-commerce logistics SaaS) ✔️ Lead Investor, Physical AI Europe Fund I ✔️ Currently architecting multi-agent AI systems and agentic workflows for two ventures I build, fix, and scale the operational backbone of technology companies. Then I automate it with agents. Are you a: ➡️ SaaS or software product company ➡️ marketing or development agency ➡️ e-commerce or logistics business ➡️ startup scaling past the founder-does-everything phase ➡️ company exploring AI transformation for your operations Can you relate to some of the below? ❓ Your operations still run on manual processes, Slack messages, and tribal knowledge instead of documented systems ❓ You spend too much on development or delivery without getting tangible, predictable results ❓ Your project budget looks like a black hole — constantly sucking in more money and people ❓ You're firefighting all the time instead of delivering value to your customers ❓ You know AI could transform your operations but don't know where to start or how to deploy it safely ❓ Your founder/CEO is trapped in day-to-day operations instead of focusing on growth If you recognize yourself in at least one of those, you've come to the right place. WHAT I BRING: 🔧 OPERATIONAL TRANSFORMATION I design systems out of the right people, processes, and tools - then install the accountability structures that make them self-governing. SOPs, KPI dashboards, workflow automation, team structure, and governance that actually sticks. 50+ engagements, from solopreneur agencies to 125+ person enterprise teams. 🤖 AI-NATIVE OPERATIONS I don't just consult on AI - I deploy it. Multi-agent workflows, automated customer support triage, AI-powered analytics, intelligent onboarding systems, and AI-driven research pipelines. Currently architecting agentic infrastructure for two ventures, including autonomous agent systems for development, support, and investor operations. 📊 CASE STUDIES: Agency from Portland (Automated Dreams) Transformed solopreneur operation into a scalable agency. Average project value: $3K → $15K (400% increase). Delivery cycle time cut by 40%. Owner still travels the world while teams deliver consistently. "There are very few people that you can 100% trust, and Irina is one of them. Had I not hired Irina when I did, I'd not be surprised if our business had closed due to crumbling operations." — CEO SaaS Company (Nimbus Web, San Francisco) Led Agile transformation and operational redesign for a 20-person team. Reduced founder dependency by 60% — the CEO stepped out of daily operations entirely. Enterprise Platform (Pfizer, London) Operational delivery lead across two platform organizations (125+ people). Established cadences and governance that reduced delivery cycle time by 30% without adding headcount. $1B+ Real Estate Firm (La Fayette Properties) Fractional COO consulting. Assessed operational structure across acquisition, asset management, and investor relations. Designed systems to support scaling from 5,000 to 10,000+ homes. What results can you expect? 🏆 Systematized, automated operations with clear ownership and accountability 🏆 Bottlenecks identified and eliminated - so you can reach the next level 🏆 Self-managing teams that free your time for needle-moving activities 🏆 AI-powered workflows that handle repetitive tasks, triage, and reporting automatically Certifications: SAFe 6 Practice Consultant (SPC) Certified Scrum Master (CSM) Lean Six Sigma Green Belt Certified LeSS Practitioner Certified Customer Value Optimization Specialist NEXT STEP: Let's see if we're a good fit. Contact me for a free 30-minute consultation.

I specialize in talent acquisition and recruitment, bringing 29 years of experience in various industries. My diverse background includes roles as an Advisor and Client Manager, where I have successfully built customer-oriented strategies and fostered long-term relationships. I excel in network building and thrive as a team player, ensuring seamless collaboration in achieving organizational goals. My experience spans from sales engineering to branch management, where I have honed my skills in understanding client needs and delivering exceptional results. If you are looking for an expert who can enhance your hiring process and drive talent solutions, let's discuss how I can contribute to your success.