Hire the Best Chat Support Specialists
in Bulgaria

Hello and welcome to my Upwork profile! 🤝 I am Mariana, a dedicated professional with 8+ years of experience in Content Moderation, Customer Support, QA Testing, and Data Annotation. I’m a native Portuguese speaker and fluent in English and Spanish. I really enjoy working on tasks that require accuracy, attention to detail, and consistency. My experience has taught me how to handle large amounts of information efficiently while meeting strict deadlines. Here’s how I can help your business: •Content Moderation and Platform Safety: Review and manage UGC and AIGC (user and AI-generated content) submissions quickly by identifying spam, abuse, and policy violations while ensuring fair, consistent moderation; Help maintain a safe and respectful online environment across your platforms. •Customer Support: Provide general account management assistance; greet customers in a polite, friendly, and professional manner; offer chat-based support; Resolve complaints with empathy and respect. •Data Annotation: Deliver high-precision data annotation services for AI and machine learning applications, including image, video, and text labeling for optimal model performance. •QA Testing: Test games, websites and applications in various scenarios; write and execute test cases; Provide feedback in a clear and concise manner. If you are looking for a committed and reliable person with demonstrated experience who can provide fast and accurate results, I’m ready to deliver the quality you need and would be glad to be part of your team. Looking forward to working with you!

🌟 Passionate Freelance Translator and CX Expert 🌟 👋 Hello! I'm Ivo Dimchev and I come armed with more than 10 years of hands-on experience, I've honed my skills to offer top-notch services to clients like you. 🔥 Why Choose Me? ✅ Multifaceted Skills: My diverse skill set includes website and app translations, article writing and translation across various domains (SEO, casinos, medical, technical), proofreading, and editing. I'm your one-stop solution for linguistic and content needs. ✅ Leadership Experience: As a seasoned manager, I've successfully led teams of 18 call center agents and managed a 4-person SEO optimization and link-building crew. My leadership skills ensure that projects are executed smoothly and efficiently. ✅ CX Excellence: I've served as a Customer Support agent for a wide range of clients, from nimble start-ups to established corporations. Your customers' satisfaction is my priority. ✅ Tech-Savvy: I'm well-versed in the digital landscape, with proficiency in the Microsoft Office suite, CRMs, Photoshop, and a solid grasp of HTML, CSS, and Dart. I'll adapt to your tech requirements seamlessly. 🚀 My Services Include: 🌐 Translation Services: Accurate and culturally sensitive translations for websites and apps. 📝 Content Creation: Articles on diverse topics, including SEO, casinos, medical, and technical subjects. 📊 Proofreading and Editing: Ensuring polished and error-free content. 🎯 Who I Work With: 👩‍💼 Small to large businesses 🏢 Start-ups 🏦 Large companies and Corporations 🗺️ Global Reach: I collaborate with clients worldwide, transcending geographical boundaries through seamless communication and project management. 📞 Let's Chat: Ready to discuss your project? Feel free to reach out, and let's transform your vision into reality. I'm just a message away!

Hi! My name is Ivan. I’m a customer support agent and chat moderator with experience working directly with clients in Russian, Bulgarian, and English. I handle chat and email support, help customers with questions, solve issues, and keep communication clear and polite. I’m good at staying calm, understanding the problem quickly, and writing clean, simple responses. I’ve also worked in roles where communication and conflict resolution were important, so I know how to deal with different types of people. What I can help you with: • Live chat support • Email support • Community/Discord/Telegram moderation • Content reviewing • Customer communication in RU/EN/BG I’m reliable, fast to learn, and available around 6 hours per day. Ready to start immediately.

I am an expert in customer service and business management. I have a genuine passion for helping others and a keen eye for detail, which allows me to create seamless experiences that leave a lasting impression. With extensive experience in customer service, I have mastered the art of understanding and addressing the unique needs of clients. Whether it's resolving inquiries or providing guidance, I always go above and beyond to ensure customer satisfaction. Driven by a genuine desire to make a positive impact, I seamlessly integrates the principles of customer service into every aspect of business management. With a dedication to excellence and a commitment to fostering meaningful relationships.

With 2 years of experience in SEO and CRM & Email Marketing, I specialize in boosting online visibility and nurturing customer relationships. From optimizing websites to crafting targeted email campaigns, I deliver and achieve measurable results.

✔️10+ Years of Experience ✔️10,000+ Meetings Booked ✔️2500+ 5-star Reviews Hi, my name is Diyan, and I provide a done-for-you email marketing service designed to bring a zombie apocalypse of appointments to your calendar. Here's what to expect: ✍️Mind Control Email Copywriting ⚙️Automation Setup & Management 📋Infinite Email List Building with Buyer Intent 💌Email Verification and Data Enrichment 🛸SPF, DKIM, and DMARC set up. Extras Available: ✅Automation setup on every tool your imagination can think of ✅An execution plan on how to use, send & monitor your sequence ✅Immediate response to every inquiry as long as I am awake or alive ✅A 30-minute strategy call before you commit to purchase ✅Complimentary audit of your current campaign and emails Onboarding Process: Step 1 - Talk - I identify your needs & challenges Step 2 - Proof - You see examples of my work Step 3 - Deal - I craft an offer within your budget Step 4 - Work - I get my hands dirty Step 5 - Send - Your campaign begins! Type of Email campaigns available: - Cold Emails - Newsletters - Sales Emails - Welcome Series Tools that I can use but not limited to: Instantly ai, Smartlead, Lemlist, Apollo, Clay, GoHighLevel, Mailchimp, HubSpot, Brevo, and many more. If these benefits align with your search, send me a message to discuss our collaboration. Diyan Kokalanov Mind Control Email Marketer ⭐⭐⭐⭐⭐