Hire the Best Support Freelancers
in Bulgaria

Hello and welcome to my Upwork profile! 🤝 I am Mariana, a dedicated professional with 8+ years of experience in Content Moderation, Customer Support, QA Testing, and Data Annotation. I’m a native Portuguese speaker and fluent in English and Spanish. I really enjoy working on tasks that require accuracy, attention to detail, and consistency. My experience has taught me how to handle large amounts of information efficiently while meeting strict deadlines. Here’s how I can help your business: •Content Moderation and Platform Safety: Review and manage UGC and AIGC (user and AI-generated content) submissions quickly by identifying spam, abuse, and policy violations while ensuring fair, consistent moderation; Help maintain a safe and respectful online environment across your platforms. •Customer Support: Provide general account management assistance; greet customers in a polite, friendly, and professional manner; offer chat-based support; Resolve complaints with empathy and respect. •Data Annotation: Deliver high-precision data annotation services for AI and machine learning applications, including image, video, and text labeling for optimal model performance. •QA Testing: Test games, websites and applications in various scenarios; write and execute test cases; Provide feedback in a clear and concise manner. If you are looking for a committed and reliable person with demonstrated experience who can provide fast and accurate results, I’m ready to deliver the quality you need and would be glad to be part of your team. Looking forward to working with you!

Hi, My name is Hristina. I'm from Bulgaria (Eastern Europe). I have experience in doing data entry, data mining, some research (Google) jobs, email customer support (using ready templates) and image/data annotation. I have very good typing skills - 306 keystr./min. in Cyrillic alphabet and 216 keystr./min. in English alphabet, 10-key, good accuracy and attention to detail, good knowledge of Word, Excel, Google Sheets, Internet, and good English language, skype. I have fast speed internet connection. I'm a serious and reliable person and hope to hear from you soon. Thanks, Hristina

Hey, I’m Gabriela - a Top Rated Plus & Expert-Vetted Market Intelligence Consultant with 370+ completed projects and 3,000+ hours on Upwork, having worked with 250+ clients ranging from high-growth startups to Fortune 500 companies like Unilever, Nestlé, GSK, and Snap Inc., delivering investor-grade research and strategic insight that drives real business decisions. ⭐️ ⭐️ ⭐️ I specialize in feasibility studies, market intelligence, competitive analysis, and TAM/SAM/SOM modeling — turning complex data into clear, decision-ready strategy. My work supports M&A evaluations, market entry, growth strategy, and board-level reporting across the US, EU, and MENA. 🏆 Clients work with me because I go beyond data. I challenge assumptions, validate models, and translate research into commercial direction. 🏆 🏆 Core Areas of Expertise (and beyond): ⭐️ Market & Industry Intelligence ⭐️ Feasibility Studies & Commercial Validation ⭐️ Competitive & M&A Research ⭐️ TAM / SAM / SOM Modeling ⭐️ Growth & Market Entry Strategy ⭐️ Investor & Board-Ready Reporting ⭐️⭐️⭐️ and much more customized research & analysis needs I take pride in being reliable, analytical, and easy to work with. If you need sharp insights tailored to your goals, I’d love to hear more about your project.

Hi, I'm Dimitar — a detail‑driven freelancer with solid experience in data‑centric, visual, and testing‑focused tasks. I specialize in: • ✅ AI Support & Data Annotation: Training and validating datasets for machine learning applications • 🖼️ Image Editing & Annotation: Enhancing visuals and preparing high‑quality labeled data for computer vision projects • 🧪 Testing, Beta Testing & Manual QA: Performing structured tests, executing test cases, and delivering clear, actionable feedback to ensure product quality • 📊 Data Entry & Analysis: Accurate input, cleanup, and insightful analysis to inform smarter decisions • 🔍 Data Collection & Research: Gathering targeted data from diverse sources to fuel projects with precision Alongside my digital expertise, I am also a qualified road engineer, bringing analytical thinking, technical accuracy, and a strong problem‑solving mindset to every project. I take pride in delivering fast, reliable, and organized work tailored to each client's needs. Whether you're building a new AI model, improving product quality through testing, or need polished visual assets, I'm here to make the process seamless and efficient. Let’s connect and bring your next project to life!

I have been working as customer and technical support with German language for more than five years. During that time I have never stopped improving my language and technical skills. In my opinion my top skill is troubleshooting. I like technical and logical challenges.

Hello everyone :) I’m a marketing strategist specialising in Shopify growth for fashion, beauty and lifestyle brands. I help brands increase visibility, improve conversions and grow sales through a connected marketing approach that brings together Shopify optimisation, e-commerce SEO and organic social media. Rather than treating each channel separately, I create integrated strategies built around your customers, commercial goals and brand identity. With more than three years of hands-on experience, I have worked across both the strategic and creative sides of e-commerce with clients in the USA, the Caribbean, Europe, South Korea and Australia. 🌟 What I bring to your brand: * Bachelor’s and Master’s degrees in Marketing * Strategic and hands-on experience in fashion, beauty and lifestyle e-commerce * Long-term partnership and ongoing guidance throughout your brand’s growth * Marketing campaign planning, creative direction and implementation * Experience managing small creative and marketing teams What I can help you with: 🧠 Marketing Strategy Brand and product positioning, integrated marketing communications, customer profiling, competitor research, storytelling, campaign planning and e-commerce merchandising. 🛠️ Shopify and E-Commerce Growth Shopify audits, product and collection page optimisation, customer journey improvements, UI/UX recommendations, upselling, cross-selling, customer lifetime value strategies and conversion-focused merchandising. 🔎 Shopify SEO and AEO Keyword research, collection and product page optimisation, internal linking, blog strategy, technical recommendations and content designed to improve visibility across traditional and AI-powered search. 🎨 Organic Social Media Marketing Social media strategy, content pillars, monthly calendars, campaign concepts, creative direction, short-form video ideation and editing, influencer outreach, community engagement, management and performance reporting. Why work with me? I’m not just an operational freelancer — I work alongside you and advise you throughout the growth process. My experience goes beyond individual digital channels. I understand how brand positioning, customer behaviour, product presentation, content, e-commerce and communication need to work together to create sustainable results. I care deeply about the brands I work with, communicate openly and put genuine thought and effort into every project. I work best with ambitious, proactive and creative teams that want to build a distinctive brand. If you are looking for someone who can connect your Shopify store, SEO and social media into one clear and commercially focused marketing strategy, I would love to hear more about your brand and goals. 🌟