Hire the Best Customer Service Representatives
in New Zealand

I’m a Social Media Manager based in Auckland, NZ. I have a passion for transforming brands digital presence into elevated and captivating experiences. I have a range of different skills and services to help you in any way you need. -I help brands build and unforgettable digital presence that caters to their goals, vision, and personality - Can create visually appealing graphic designs that fit your brands image -Offers full community management that follows your brand tone of voice and social strategy -Can conduct a full social media audit for your current brand positioning

Hello! I'm an Administrative Virtual Assistant and Market Research Specialist dedicated to helping businesses, entrepreneurs, and organizations stay organized, gather valuable insights, and operate efficiently. My expertise includes administrative support, market research, mystery shopping, data collection, and field research throughout New Zealand. I help clients save time by managing daily tasks while delivering accurate and actionable information for their business needs. Here's how I can assist you: • Calendar management, appointment scheduling, and event coordination using Microsoft Outlook • Email management, inbox organization, and professional communication • Document creation, formatting, and data management using Microsoft Word, Excel, and PowerPoint • Market research and competitor analysis • Mystery shopping assignments and customer experience evaluations • Store visits, product audits, and retail compliance checks • High-quality photo collection and documentation for research projects • Data entry, reporting, and detailed findings submitted in a timely manner • Internet research and lead generation I have hands-on experience conducting field research across New Zealand, including visiting locations, gathering accurate information, taking clear and professional photos, and delivering comprehensive reports that help clients make informed business decisions. With strong attention to detail, reliability, and a proactive approach, I am committed to providing high-quality work and meeting deadlines consistently. Whether you need administrative support, research assistance, or mystery shopping services, I am ready to help your business succeed.

Yes, I can do it!

Are you struggling with messy spreadsheets, overwhelming administrative tasks, or unclear data? I help businesses, production teams and remote-services providers turn raw data into clean, actionable insights and manage the back-office support that lets you focus on growth. With a background in manufacturing operations and a strong process-thinking approach, I bring the following to your project: What I deliver: Accurate and efficient data entry & cleanup using Excel and Google Sheets Advanced spreadsheet work: formulas, pivot tables, dashboards, automation (Apps Script) Data analysis & reporting: translating numbers into insights to support decision-making Virtual assistant support: email/chat admin, scheduling, social media support, meeting minutes Technical tools: Excel, Google Sheets, Power BI, SQL, R, Python, plus platforms such as Slack, Zendesk, Shopify, WooCommerce Why choose me: High accuracy, process-focused mindset (with experience in manufacturing & production) Excellent English communication, based in New Zealand (ideal for Asia / Australia time zones) Committed to clear delivery, deadlines and client satisfaction Let’s streamline your data handling and administrative workload so you can make better decisions and focus on what matters. Message me today and let’s get started.

Google Ads Specialist | NZ & AU Ecommerce & Local Service Businesses I've managed Google Ads across ~45 accounts simultaneously at agency level — Search, Shopping, Performance Max, and Meta. These days I work with ecommerce brands and local service businesses in NZ and AU that want efficient spend, not just more of it. My approach is bottom-up: fix tracking, clean the feed, close funnel leaks — then scale. What I work on: - Google Search, Shopping & Performance Max - Google Merchant Center feed optimisation (titles, attributes, taxonomy) - Conversion tracking audits (GTM, GA4, enhanced conversions) - Account builds, restructures, and ongoing monthly management - Meta Ads (lead gen and ecommerce) Results I can point to: NZ outdoor apparel brand: ~17x ROAS on $15k/month Google, 30x on $30k/month Meta 15-location home inspection franchise: 53% CPL reduction, 142% YOY booking growth Consistent work with luxury furniture, premium DTC, and local service businesses across NZ and AU I'm based in Nelson, NZ. Engagements range from one-off audits and account setups to ongoing monthly management. If your campaigns are running but something feels off — spend stalled, ROAS slipping, tracking you don't fully trust — send me a message and we'll figure out what's actually going on.

Experienced in Zendesk, Shopify, Creating Invoice, Uploading products on Shopify, Creating Banners, Influencer marketing and finding, Membership Retention, Removing Background on Image, and QuickBase. Long time working in Swimwear products, Beauty Products, Barber Industry and Technical Support for eCommerce. Highly motivated communication skills. Quick, very efficient, hardworking, have a complete sense of ensuring the best result, and responsible.