Hire the Best Customer Service Representatives
in Norway

Im a multidisciplinary freelancer with a strong academic foundation in education, sustainability and cultural studies, and a true passion for words, clarity and communication that makes an impact. ✍🏼 Writing and copywriting: From articles and web content to storytelling and brand messaging 🔍 Proofreading and editing: Sharp eye for detail, grammar, and flow in both English and Norwegian, proving sharp, polished texts 🌎 Translation: Fluent and natural translations (Norwegian↔️English) with cultural and contextual accuracy 📣Marketing and social media: Creating strategies and content that feel authentic and builds trust 📚 Research & Analysis: Academic-level accuracy combined with accessible language ✈️ Travel Content & Planning: Well-traveled and skilled at crafting inspiring travel guides, itineraries, and storytelling that capture the soul of a place Even though my degrees are in education and sustainable leadership, I’ve always excelled at writing, editing, and communicating ideas that resonate. My work blends insight, creativity, and precision, helping your message stand out beautifully and effectively!

I’m a native Norwegian translator and localization specialist with a strong focus on clear, natural, and user‑friendly language. I help clients adapt their content for Norwegian audiences through accurate translation, linguistic QA, and tone‑appropriate localization. I work with: - English → Norwegian translation - Website, app, and UI localization - Proofreading and editing - Reviewing and correcting AI‑generated translations - Naturalness, clarity and terminology consistency checks With eight years of experience as a teacher, I’m used to working with language in a precise, structured, and reader‑friendly way. I pay close attention to nuance, flow, and intent, ensuring the final text feels natural and professional. I’m reliable, detail‑oriented, and committed to delivering high‑quality work on time. If you need accurate Norwegian language work, I’d be happy to help.

Let’s Unlock Efficiency and Growth with My Expert Virtual Assistant Services… Hello, My name is Oku-Abasi & I am a highly skilled and seasoned Virtual Assistant, Real Estate Virtual Assistant, Social Media Manager & Customer Support dedicated to transforming business operations with expertise and efficiency. With several years of experience, I am exceptional and proactive, knowledgeable and proficient, result driven and adaptable. I seamlessly excel in - Administrative & Executive Virtual Assistance - Providing exceptional customer service support - Supporting real estate businesses with administrative tasks, lead generation, and transaction coordination - Managing short & long term rental properties and ensuring seamless guest experiences - Strategic engineering for engagement and consistency - Community management and inbox management Key Strengths ✅️ Administrative support ✅️ Market research and data entry ✅️ Calendar management (Outlook, Google Calendar) ✅️ To-do and itinerary management ✅️ Email management and correspondence ✅️ Transcription and note-taking services ✅️ Document creation (project charter, submittals, reports) ✅️ Customer service support Real Estate Virtual Assistance 🎯 Transaction Coordination: Managing transactions from contract to closing, ensuring timely and accurate communication with all parties involved. 🎯 Lead Generation: Generating leads through social media, online advertising, and email marketing, and qualifying leads to ensure they meet your business criteria. 🎯 Listing Management: Creating and managing property listings on various platforms, including MLS, Zillow, HotPads etc 🎯 Property Management: Coordinating property maintenance and repairs, managing handymen and cleaners, and ensuring property cleanliness and organization. 🎯 Guest Communications: Responding to guest inquiries and messages, providing exceptional customer service and support, and coordinating check-in and check-out processes. 🎯 Short-Term/Long-Term Rental Management: Managing short-term and long-term rental properties on platforms like Airbnb, VRBO, and coordinating guest services and amenities, and ensuring compliance with local regulations and laws. 🎯 Market Research: Conducting market research to provide insights on local market trends, competition, and pricing strategies. 🎯 CRM Management: Managing CRM systems to ensure accurate and up-to-date contact information, lead tracking, and transaction management. Social Media Management 🎯 Content creation: Hooks, short videos, carousels, captions and repurposing content 🎯 Community Engagement: Managing replies, direct messages, proactive outreach, and participating in niche conversations to build trust (using X Pro, Brand24, Mention) 🎯 Video Editing: Reels and short-form edits for TikTok and Instagram (with tools like Veed, CapCut Pro, Adobe Premiere Pro, and Descript) 🎯 Creator Collaborations: Sourcing, drafting briefs, approvals, and tracking (using Grin, Aspire, Modash, Upfluence) 🎯 Reporting: Weekly insights, monthly deep dives, and an experiment roadmap (using native analytics, GA4, Looker Studio, and Sheets) 🎯 Clean Ops: Organizing content calendars and vaults in Notion or Sheets, ensuring smooth handoffs in Slack 🎯 Strategic Analysis & Insight: Utilizing analytics to assess social media performance and develop strategies that result in measurable improvement 🎯 Outstanding Customer Interaction: Maintaining a 100% clean email inbox rate and improving sales follow-up efficiency, ensuring client retention and satisfaction. Hiring me equates... 🥇Enhanced Productivity: Streamlined operations and efficient project management to increase productivity and reduce workload. 🥇Expert Support: Specialized support for real estate businesses, including transaction coordination, lead generation, and property management. 🥇Scalable Solutions: Customized solutions to meet the unique needs of your business, with the ability to scale up or down as needed. 🥇Seamless Communication: Timely and accurate communication with clients, guests, and stakeholders to ensure exceptional customer service. 🥇Data-Driven Decision Making: Robust reporting and analytics to provide insights on business performance and inform data-driven decision making. 🥇Increased Revenue: Effective marketing strategies and lead generation techniques to increase revenue and drive business growth. So, if you're looking for a reliable and experienced Virtual Assistant to help you grow your business & a detailed oriented follower of directives, I'm here to help. I believe that until my client is satisfied, the job is not done, so contact me today and let's get started on transforming your business operations. Best regards, Oku-Abasi. A

Motivated and detail-oriented professional with a strong background in administrative support, document management, and client coordination. Skilled at working independently, managing multiple priorities, and supporting in international teams. Adaptable, proactive, and eager to contribute to efficient office operations.

A day is never the same for a customer service rep. Customer Support Email & Phone - Zendesk | Freshdesk | Gorgias | Aircall | ○ resolve customer inquiries & complaints with detailed and keen information ○ explain the manner in an empathetic way, treating them as humans Ecommerce Support - Shopify | Gorgias | Aircall | ○ help ecommerce stores manage their tickets ○ help with investigating refunds and replacements, complaints and returns ○ manage order and shipment status Team Member - Slack | Skype | Gmail ○ train, learn and improve with experience ○ communicate with other team members for support ○ establish a healthy working environment with my peers

Hi! I am a native Norwegian, currently working as a finance assistant in Oslo. Next to my day-job I do translation, proofreading, transcription, and similar work in English and Norwegian. What I can offer you: - High-quality, manually reviewed translations. (So no copying your text into a translation software and calling it a day). - Language localization. Making sure that your text is suitable for your target audience through experience and research. - Great communication. The key to any good working relationship is clear and consistent communication. I am available to answer your questions throughout the project, and I will always make sure that I understand your needs. I look forward to working with you!