Hire the Best VMWare Consultants
in the Philippines

I’m a Systems Engineer with 10+ years of experience specializing in VoIP, Linux infrastructure, and enterprise call center solutions. I help businesses build, optimize, and troubleshoot high-performance dialing systems, especially VICIdial and Asterisk environments. If you're dealing with low contact rates, “Spam Likely” issues, or unstable VoIP systems, I can help you fix and improve them. I’ve supported mission-critical systems for global organizations, including the New York Stock Exchange, where reliability, uptime, and fast incident response are critical. What I Can Help You With - VICIdial / Asterisk setup, troubleshooting, and optimization - Outbound dialing improvement (increase contact rates / call rates) - Fix “Spam Likely / Scam Likely” call issues - DID rotation, CNAM, STIR/SHAKEN compliance - VoIP infrastructure design and deployment - SIP trunk configuration and carrier troubleshooting - Linux server administration (CentOS, Ubuntu, Debian, OpenSuse) - L2/L3 support and root cause analysis - System monitoring, uptime improvement, and performance tuning - Cloud deployments (AWS, DigitalOcean, Vultr) - Key Achievements - Deployed 100+ VICIdial/Asterisk systems globally - Improved dialing performance and answer rates for multiple call centers - Reduced call blocking and spam tagging through reputation management strategies - Maintained high uptime for production VoIP environments - Supported enterprise-grade infrastructure and financial systems Professional Experience Technical Support Specialist (VoIP & Systems) Augutech (Remote) | 2022 – 2026 - Led VoIP support and outbound dialing optimization - Reduced spam tagging and improved call deliverability - Performed deep L2/L3 troubleshooting and root cause analysis Systems Engineer / Administrator uBind (Remote) | 2019 – 2021 - Managed cloud and on-prem infrastructure - Automated deployments and monitoring systems - Improved system reliability and recovery processes Freelance VoIP & Systems Engineer 2010 – 2019 - Built and deployed call center systems worldwide - Specialized in VICIdial optimization and infrastructure design Skills - VICIdial, Asterisk, FreePBX, FusionPBX - Linux System Administration (RHEL, CentOS, Ubuntu, OpenSuse) - Hypervisor: VMware ESXi , Proxmox , Hyper-V - VoIP, SIP, RTP, IVR, Call Routing - Cloud (AWS, Azure, DigitalOcean, Vultr) - Bash, Python, Perl, PHP - MySQL, MariaDB - Network & Infrastructure Troubleshooting Why Clients Hire Me - I don’t just fix issues, I improve performance - Strong focus on real business outcomes (contact rate, uptime, reliability) - Deep hands-on experience with real-world call center problems - Fast, reliable, and easy to work with remotely

IT Support Specialist | Senior Technical Support Agent | IT Analyst Unoptimized IT infrastructure leads to security gaps, systemic downtime, and lost productivity. With nearly 21 years of solid, multi-faceted industry experience and over 8,700 hours of proven remote contract success on Upwork, I help businesses support, secure, and seamlessly maintain high-performing IT environments. I specialize in advancing operational efficiency for Managed Service Providers (MSPs) and scaling technical support infrastructure. Rather than simply reacting to tickets, I focus on system visibility, root-cause analysis, and preventative infrastructure administration. Core Technical Capabilities: * Systems Infrastructure: Advanced Windows Server configuration, cross-platform OS deployment, enterprise system imaging, and Virtual Machine (VM) provisioning. * Active Directory & Identity Management: Designing, scaling, and managing Active Directory environments, access controls, and user policies. * Operations & Incident Management: Setting up streamlined onboarding workflows , monitoring critical remote assets, and executing incident response. * Infrastructure & Network Administration: Local and remote network deployment , application maintenance, and hardware/software optimization. Proven Scale of Impact: * $70K+ Earned & 8,700+ Billed Hours on Upwork: A testament to long-term reliability, premium technical capability, and consistent 5-star client satisfaction. Whether you need a comprehensive IT system audit, structured workflow automation, or a dependable analyst to run your remote operations, I deliver high-tier corporate results. Let’s connect to discuss how we can stabilize and secure your infrastructure.

With 40,000 Upwork hours of experience and a Top-Rated Upwork badge, I help businesses streamline IT operations, secure networks, and reduce downtime. My expertise includes: - RMM (DattoRMM, NinjaRMM, Kaseya, Continuum, Labtech, N-Able, SyncroMSP) - Ticketing systems (Connectwise, Zoho, Kaseya, AutoTask, Zendesk, Freshdesk) - Password Managers (ITGlue, LastPass, Zoho Vault, Keeper, Password Boss) - Hybrid Identity synchronization(Azure AD Connect sync, Azure AD Cloud sync, Microsoft Entra Connect Sync) - Office 365 (Microsoft Office, OneDrive, SharePoint, Exchange Online) - Windows Server / Active Directory (Setup, Configuration, and migrations) - Network troubleshooting - Configuration, maintenance, and troubleshooting (Unifi, Meraki, Sonicwall, Cisco, Netgear, and other similar firewalls or network equipment) - Email migration (IMAP, Exchange on-premise and Office 365) - Virtualization (VMWare, Hyper-V) - End-user mobile device support (iPhone / Android / Windows) - Antivirus program deployment (Webroot, BitDefender and Sophos) - Backups (Storage Craft, Azure, Acronis, Datto, Veeam, Cloudally) Certifications: Windows 7, Configuration Windows Server 2008, Active Directory Configuration Windows Server 2008, Network Infrastructure Configuration Attended Windows Server 2003, Active Directory Implementation and Administration Training/Workshop Attended Cisco Certified Network Associate Bootcamp I’d welcome the opportunity to discuss how I can contribute to your team. Thank you for your time! Best regards, Jason Dela Cruz

I’m a Top Rated Plus Upwork Recruiter with a 100% Job Success Score, trusted by long-term and repeat clients to deliver results in competitive and niche markets. I specialize in end-to-end recruitment and strategic sourcing for startups, agencies, and growing companies hiring locally or globally. Just hand over to me your 'small things' and you can focus more on the 'big things' for your business. What I can help you with: Full-cycle recruitment (intake → sourcing → screening → offer) Hard-to-fill and niche roles Executive, technical, and professional hiring High-volume or urgent hiring needs Remote and international talent acquisition I’ve recruited across the US, Australia, New Zealand, Japan, Ukraine, GCC, Southeast Asia, and the Pacific, giving me strong insight into regional labor markets, salary expectations, and cultural hiring practices. Sourcing & Talent Intelligence: LinkedIn Recruiter, Boolean & X-Ray Search, GitHub, Stack Overflow, niche job boards, and social platforms AI-Powered Screening & Matching: Juicebox, Torre.ai (AI talent matching, ranking, and shortlisting) Video Interviewing & Asynchronous Screening: Hireflix ATS / CRM Systems: Greenhouse, Lever, Workable, Breezy, Teamtailor, CATS, Salesforce, HubSpot, Zoho, and Manatal Recruitment Automation & Workflow Optimization: Zapier, Airtable, Notion, ClickUp Industries I’ve recruited for include: Tech & Digital (IT, Software, Web, Mobile, Data, Cybersecurity) Marketing, Creative & Advertising Healthcare Hospitality & Tourism E-commerce, Supply Chain & Logistics Engineering, Architecture & Construction Finance, Accounting & Consulting Sales, Customer Support & Operations Education, Legal & Professional Services If you’re looking for a reliable recruitment partner who delivers results, I’d be happy to discuss how I can support your hiring goals. Let’s talk.

IT Professional with 14 years solid experience. Microsoft Certified Professional ITIL V. 3 Foundation Certified (2016) Cloud Computing(Azure, Office 365) Windows Servers HYperV Vmware Labtech N-Able Solarwindows Connectwise Autotask

Hi! I'm a Customer Support, Operations, and Supply Chain professional with 10+ years of experience helping companies deliver excellent customer experiences while keeping operations efficient and scalable. I specialize in end-to-end operations, with strong experience in procurement, logistics coordination, and supply chain management. As an Operations & Supply Chain Specialist, I’ve managed sourcing, supplier coordination, purchase orders, and international shipments—ensuring timely, cost-effective fulfillment while minimizing disruptions and improving workflows. Alongside this, I currently work as a Talent Manager and Scheduling Coordinator at The DXN Group, where I source and manage photographers and videographers, coordinate schedules, handle contracts, and ensure smooth communication between talent and clients. Previously, as an Account Manager at Flagship One, I managed customer accounts, processed orders, coordinated purchasing, and provided multi-channel support via phone, email, and chat. Earlier in my career, I worked with Google as a UX Research Consultant, conducting advertiser research and delivering insights that improved customer experience and product development. What I can help you with: ✔ Operations & Supply Chain Management ✔ Procurement & Vendor Coordination ✔ Logistics & Order Fulfillment ✔ Customer Support (Email, Chat, Phone) ✔ Account Management & Client Communication ✔ Scheduling & Calendar Coordination ✔ CRM Management (Salesforce, Shopify, NetSuite) ✔ Talent / Vendor Management ✔ Research, Data Analysis & Reporting I’m known for being reliable, detail-oriented, and proactive, especially in fast-paced environments where strong communication and problem-solving are key. If you're looking for someone who can manage operations, streamline your supply chain, support customers, or coordinate teams, I’d love to help. Let’s build something great together.