Hire the Best Anstar Products Fieldwork Specialists

✅ 𝟒+ 𝐘𝐞𝐚𝐫𝐬 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 | ✅ 𝟏𝟎𝟎% 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 | ✅ 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝟏𝟎+ 𝐆𝐥𝐨𝐛𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐆𝐫𝐨𝐰𝐭𝐡 𝐌𝐚𝐝𝐞 𝐒𝐢𝐦𝐩𝐥𝐞 – 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐘𝐨𝐮 𝐂𝐚𝐧 𝐓𝐫𝐮𝐬𝐭. I’m 𝐄𝐡𝐬𝐚𝐧 𝐄𝐥𝐚𝐡𝐢, an E-Commerce Specialist with 𝟒+ 𝐲𝐞𝐚𝐫𝐬 of experience managing and scaling businesses across Amazon, Walmart, Best Buy, eBay, Etsy, Shopify, Wayfair, and SellerCloud. With a proven record of driving sales, boosting visibility, and keeping accounts healthy, I deliver data-driven strategies and flawless execution tailored to each platform. 𝐌𝐲 𝐌𝐢𝐬𝐬𝐢𝐨𝐧: 𝐓𝐨 𝐤𝐞𝐞𝐩 𝐲𝐨𝐮𝐫 𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐬 𝐬𝐚𝐟𝐞, 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐞𝐝, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐥𝐞. 𝐌𝐲 𝐒𝐤𝐢𝐥𝐥𝐬: 𝐀𝐦𝐚𝐳𝐨𝐧, 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 & 𝐁𝐞𝐬𝐭 𝐁𝐮𝐲 ✅ Product Listings (Scratch/New, Bulk Uploads, “Me Too”) ✅ Flat File Expertise for Complex & Bulk Operations ✅ SEO Optimization & Keyword Research (Helium 10, Jungle Scout, Keepa) ✅ PPC Campaigns (ROI-driven Sponsored Ads & Promotions) ✅ FBA & WFS Shipments, Inventory & Order Management ✅ Case Handling with Seller Support (Errors, Suppressed Listings, IP/Brand Issues) ✅ Performance Growth & Sales Optimization ✅ Account Health & Policy Compliance ✅ Best Buy Marketplace Setup & Management ✅ Inventory Sync & Order Processing on Best Buy Seller Portal 𝐞𝐁𝐚𝐲 & 𝐄𝐭𝐬𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 ✅ Manual & Bulk Product Uploads ✅ Store Setup, SEO & Optimization ✅ Order Processing & Inventory Updates ✅ Competitor Research & Market Analysis ✅ Third-Party Tools: InkFrog, AutoDS, DSM Tool, Zik Analytics ✅ Branding with Templates & Storefront Designs 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 & 𝐖𝐚𝐲𝐟𝐚𝐢𝐫 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 ✅ Shopify Store Setup & Theme Customization ✅ Product Listings & App Integrations ✅ Conversion-Focused Store Optimization ✅ Wayfair Product Uploads & Variations Handling ✅ Bulk Submissions & Error-Free Listings ✅ Order Fulfillment & Inventory Synchronization 𝐀𝐝𝐯𝐞𝐫𝐭𝐢𝐬𝐢𝐧𝐠 (𝐏𝐏𝐂 & 𝐆𝐫𝐨𝐰𝐭𝐡 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬) ✅ Amazon Sponsored Products, Brands & Display Ads ✅ Walmart Ad Campaigns (Low ACOS / High ROAS) ✅ Keyword Research, Bid Optimization & Competitor Tracking ✅ Weekly Reports & Performance Analytics 𝐒𝐞𝐥𝐥𝐞𝐫𝐂𝐥𝐨𝐮𝐝 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 ✅ New SKU Launching & Catalog Setup ✅ Shadow Listings & Kit Creation ✅ Vendor Management & Purchase Orders ✅ Inventory, Pricing & Multi-Channel Order Management ✅ Bulk Uploads & Flat File Handling ✅ Company Management & System Integrations 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 (𝐃𝐞𝐬𝐢𝐠𝐧 & 𝐁𝐫𝐚𝐧𝐝𝐢𝐧𝐠) ✅ Canva Specialist – Lifestyle & Infographic Designs ✅ Amazon A+ Content & EBC ✅ Storefront Banners & Custom Templates ✅ Product Branding (Images, Ads, Social Content) 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐓𝐨𝐨𝐥𝐬 ✅ Platforms: WhatsApp, Slack, Asana, Trello, Teams ✅ Productivity: Google Sheets, Excel, Docs ✅ Market Tools: Helium 10, Jungle Scout, Keepa, AMZScout ✅ Integrations: SellerCloud, SellBrite, Listing Mirror 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? ✅ 4+ Years of Hands-On E-Commerce Experience ✅ 100% Client Satisfaction & Long-Term Relationships ✅ Full-Time Availability (40+ hrs/week) ✅ Professional Communication & Transparent Reporting ✅ Committed to Protecting Your Business & Driving Profitable Growth 𝐋𝐞𝐭’𝐬 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 If you’re looking for a dedicated E-Commerce Specialist to manage your business with precision and care, let’s connect. I’ll review your store, understand your needs, and build a custom growth plan that delivers results I always work with one goal – to grow your business. Whether it’s Amazon, Walmart, eBay, Shopify, or Etsy, I help manage and improve sales step by step. Let’s talk and see how we can grow together. 𝐑𝐞𝐠𝐚𝐫𝐝𝐬, 𝐄𝐡𝐬𝐚𝐧 𝐄𝐥𝐚𝐡𝐢 ✅ 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒 𝐅𝐎𝐂𝐔𝐒: #SellerCloudExpert #GoFlow #AmazonVA #WalmartVA #ShopifyExpert #EcommerceConsultant #OmnichannelIntegration #ProductListings #FlatFileExpert #BulkListings #AmazonListingOptimization #WalmartSEO #eBayStoreManagement #EtsyVA #TikTokShopExpert #InventoryManagement #OrderFulfillment #FBA #WFS #ListingOptimization #ProductCatalogManagement #SEO #PPCManagement #DigitalMarketing #MarketplaceGrowth #EcommerceStrategy #OmnichannelManagement #ChannelIntegration #FeedOptimization #ShopifyCustomization #EcommerceAudit #CRO #AnalyticsReporting #Automation #AccountHealthManagement #MarketplaceExpert #MultichannelEcommerce #EcommerceOperations #VirtualAssistant #EcommerceSupport #PerformanceOptimization #StoreManagement #D2C #EcommerceGrowth #MarketingAutomation #DSVIntegration #Rithum #CommerceHub #SPSCommerce #ChannelAdvisor #DataDrivenStrategy #AdvancedReporting #KeywordOptimization #SalesBoosting

• With 13+ years work experience in a multi-national company engaging in biotechnology and healthcare equipment manufacturing • Graduate of Engineering with practiced Engineering Documentation skills • Supervisory experience in Order Processing System ▪︎ Proven experience in customer service, handling inquiries, concerns, and client support efficiently, Handling Requests for Quotations RFQ's & Preparing Price Quotes, Inside Sales & Quote Coordinator • Topnotch experience in Inventory Control Management • Well-rounded in premium management softwares such as MS Navision, MES Hydra, MS Business Central, etc ▪︎ Bill of Materials (BOM) Controller ▪︎ Executive Assistant to the CEO, managing emails, calendar, meeting, Following up on key projects and ensuring deadlines are met.

I know you’re looking for an 💼 analytical, adaptable, customer-focused, tech-savvy, and collaborative professional who can start immediately. I’m CH — here to support your team in dynamic supply chain management and e-commerce operations, helping businesses improve procurement, logistics, and inventory while keeping online stores efficient and profitable. With over 2 years of hands-on experience in supply chain & procurement, and more than 5 years in e-commerce operations, I bring a practical and detail-oriented approach to product sourcing, fulfillment, and order management. I’m still growing in many areas, but I focus on learning quickly and contributing steadily to operations. ⚡ Supply Chain & Procurement I assist with purchasing, supplier communication, and logistics coordination to help reduce costs and avoid supply chain issues. 🔹 Purchasing & Supplier Support – Experienced in Alibaba Trade Assurance sourcing, RFQs, and negotiating better terms with suppliers. – Handle manual order processing from manufacturer or supplier sites for multichannel fulfillment. – Conduct supplier research and relationship maintenance to ensure consistent quality and reliability. 🔹 Inventory & Forecasting – Reorder planning, tracking sales velocity, and stock replenishment using tools like Helium10 and SoStocked. – Manage inventory stock updates and coordinate adjustments between suppliers and fulfillment centers. 🔹 Shipping & Logistics – Coordinate LCL, AGL, and AWD shipments for Amazon FBA and wholesale clients. – Assist in logistics coordination, shipment barcoding, and placement fee checks to ensure cost efficiency. 🔹 Cost & Reimbursement Management – Prepare SAFE-T and FBA reimbursement claims for missing units, returns, or damaged items. – Review placement fees and shipping costs to help optimize expenses. ✅ Contributed to reducing logistics costs through freight optimization ✅ Supported better supplier pricing by comparing offers and negotiating terms ✅ Helped ensure shipment accuracy by introducing pre-boarding label checks ⚡ E-commerce Operations Beyond supply chain, I’ve supported store operations, product uploads, and backend tasks to keep e-commerce businesses running smoothly. 🔹 Amazon FBA & Shopify – Hands-on with product research, listing setup, and shipment creation. – Support FBA tasks and other ad hoc backend operations. 🔹 Order Processing & Reimbursements – Streamline manual order workflows from multiple channels. – Handle SAFE-T claims and reimbursement communications via Seller Central. 🔹 Product Sourcing & Supplier Relations – Identify niche and in-demand products and maintain communication with vendors in China, the US, and Canada. 🔹 Data & Reporting – Assist in tracking purchasing trends, stock movement, and logistics performance reports. ✅ Supported store-wide supply chain tasks to reduce stockouts and overstocking ✅ Took part in product research projects that led to successful FBA listings ✅ Helped maintain supplier relationships and secure better product terms 🚀 Why Work With Me I don’t claim to be an expert—I’m still learning every day—but I’m consistent, adaptable, and proactive. I focus on supporting managers, handling the details, and optimizing operations so your business runs smoothly while saving time and costs. Let’s discuss how I can support your supply chain and e-commerce operations. 🚀

Hi, I’m Wassam, a Top-Rated E-commerce Virtual Assistant & Marketplace Project Manager with 5+ years of hands-on experience, $20K+ earnings, 50 completed jobs, and 4300+ working hours on Upwork. I specialize in managing, optimizing, and scaling multi-channel eCommerce businesses across Amazon, Walmart, Shopify, eBay, Etsy, Wayfair, TikTok Shop, Faire, Newegg, Overstock, BestBuy, Target Plus, AliExpress, Kaufland, Cdiscount, Allegro, eMag, OnBuy, ManoMano, Mirakl-powered marketplaces, Syndigo, Temu, BackMarket, Swappa, Houzz, OJ Commerce, Macy’s, AAFES, Living Spaces, The Brick, Cymax, and other global platforms. I help brands grow by handling everything from product listings, catalog management, inventory, PPC advertising, customer service, and backend operations to full multi-channel automation systems. My goal is simple: make your business more profitable, scalable, and fully optimized. If your business sells across multiple marketplaces and you need someone who understands platform algorithms, backend systems, and growth strategies, I’m here to support you end-to-end. 🚀 Marketplace Expertise I manage accounts, listings, operations, and growth strategies across all major marketplaces: Amazon 🔸 Listing creation & SEO-optimized titles, bullet points & descriptions 🔸 A+ Content, Brand Registry & storefront design 🔸 Variations, flat files, bulk uploads & catalog management 🔸 FBA, FBM & inventory management 🔸 PPC campaigns, keyword research & ranking strategies Walmart 🔸 Seller Center setup & product catalog management 🔸 Required vs optional attributes optimization 🔸 WFS onboarding & inventory sync 🔸 Pricing strategy, Buy Box optimization & analytics eBay 🔸 Store setup, category mapping & item specifics 🔸 eBay SEO & optimized listings 🔸 International shipping & order workflows 🔸 Promotions & campaign management Shopify / WooCommerce 🔸 Full DTC store setup & theme customization 🔸 Product collections, apps & integrations 🔸 Conversion rate optimization (CRO) & sales funnels 🔸 Multi-channel integrations Etsy 🔸 SEO keyword research & listing optimization 🔸 Handmade product storytelling & branding 🔸 Pinterest & social promotion 🔸 Store growth & engagement strategies TikTok Shop 🔸 Product listing & feed setup 🔸 TikTok Ads & promotion strategies 🔸 Order & performance management Faire / Wayfair 🔸 Bulk uploads & catalog management 🔸 Pricing rules & inventory sync 🔸 Wholesale order management Newegg / Overstock / BestBuy / Target Plus / AliExpress 🔸 Marketplace onboarding & store setup 🔸 Listing optimization & catalog management 🔸 Pricing strategy & competitor analysis Kaufland / Cdiscount / Allegro / eMag / OnBuy / ManoMano / Mirakl / Syndigo 🔸 Localization & content optimization 🔸 Feed management & listing SEO 🔸 Inventory, pricing & fulfillment handling 🔸 Analytics & performance tracking B2B / Enterprise Platforms (Macy’s / AAFES / Living Spaces / OJ Commerce / The Brick / Cymax / Houzz / Swappa / BackMarket / Temu) 🔸 Bulk uploads & EDI integration 🔸 Vendor compliance & catalog optimization 🔸 Order fulfillment & reporting 🔸 Marketplace account management 🔗 Cross-Channel & Omnichannel Tools I use advanced tools to automate and scale operations across all platforms: 🔸 Product & Order Sync: SellerCloud, Sellbrite, Linnworks, ChannelAdvisor (Rithum) 🔸 EDI & Compliance: SPS Commerce, TrueCommerce 🔸 Inventory & Reporting: NetSuite, Zoho, Google Sheets, Looker Studio 🔸 Project Management: ClickUp, Asana, Monday .com ✔ Real-time inventory synchronization ✔ Centralized order management ✔ Reduced errors & faster fulfillment ✔ Scalable automation systems 📈 Services I Offer ✅ Marketplace Store Setup & Management ✅ Product Listing Creation & SEO Optimization ✅ Catalog Fixes, Variations & Flat Files ✅ Inventory & Order Management ✅ Amazon & Walmart PPC Management ✅ Pricing Strategy & Buy Box Optimization ✅ Customer Service & Account Health Management ✅ eCommerce Automation & System Setup ✅ VA Team Management & Project Management 💎 Why Clients Choose Me ✔ Top-Rated Freelancer with proven results ✔ 5+ years of real marketplace experience ✔ Multi-platform expertise (Amazon, Walmart, Shopify & more) ✔ Strong backend & automation knowledge ✔ Data-driven strategies & performance tracking ✔ Clear communication & weekly reporting ✔ Long-term partnership & reliable execution 🎯 Let’s Work Together Whether you need: 🔸 A Virtual Assistant for daily operations 🔸 A Marketplace Manager for multi-channel stores 🔸 Or an eCommerce Expert to scale your business 👉 I’m ready to help you grow profitably, efficiently, and sustainably. 📩 Send me a message, I’ll share a FREE audit + growth strategy for your store. Amazon Virtual Assistant | Amazon FBA Expert | Amazon Listing Optimization | Amazon PPC Expert | Walmart Marketplace Expert | Walmart Listing Optimization | Shopify Expert | Shopify SEO | eCommerce Virtual Assistant | eCommerce Manager | Product Listing

✅ 𝟔+ 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐏𝐫𝐨𝐯𝐞𝐧 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 | ✅ 𝐌𝐮𝐥𝐭𝐢-𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐆𝐫𝐨𝐰𝐭𝐡 𝐄𝐱𝐩𝐞𝐫𝐭 | ✅ 𝟏𝟎𝟎% 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 | ✅ 𝟏𝟎𝟎% 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐖𝐨𝐫𝐤 𝐅𝐫𝐨𝐦 𝐋𝐢𝐬𝐭𝐢𝐧𝐠𝐬 𝐭𝐨 𝐋𝐚𝐮𝐧𝐜𝐡𝐞𝐬 – 𝐈 𝐁𝐮𝐢𝐥𝐝, 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐞 & 𝐆𝐫𝐨𝐰 𝐘𝐨𝐮𝐫 𝐎𝐧𝐥𝐢𝐧𝐞 𝐒𝐭𝐨𝐫𝐞! Hello! I’m 𝐌𝐫. 𝐌𝐮𝐡𝐚𝐦𝐦𝐚𝐝 𝐀𝐡𝐦𝐚𝐝, a dedicated eCommerce Virtual Assistant & Multi-Marketplace Specialist with 6+ years of experience helping businesses launch, scale, and dominate across the world’s leading platforms: ✅ 𝐖𝐚𝐲𝐟𝐚𝐢𝐫 𝐒𝐞𝐥𝐥𝐞𝐫 𝐏𝐨𝐫𝐭𝐚𝐥 ✅ 𝐀𝐦𝐚𝐳𝐨𝐧 (𝐒𝐞𝐥𝐥𝐞𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥 + 𝐕𝐞𝐧𝐝𝐨𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥) ✅ 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞 (𝐖𝐅𝐒 + 𝐅𝐁𝐌) ✅ 𝐓𝐢𝐤𝐓𝐨𝐤 𝐒𝐡𝐨𝐩 ✅ 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 ✅ 𝐎𝐭𝐡𝐞𝐫 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: 𝐉𝐂𝐏𝐞𝐧𝐧𝐞𝐲, 𝐀𝐀𝐅𝐄𝐒, 𝐌𝐚𝐜𝐲’𝐬, 𝐎𝐉𝐂, 𝐓𝐡𝐞 𝐁𝐫𝐢𝐜𝐤, 𝐂𝐲𝐦𝐚𝐱, 𝐁𝐢𝐬𝐨𝐧, 𝐋𝐒 From SEO-optimized product listings to high-performing advertising campaigns and full account management, I provide end-to-end support designed to boost visibility, increase sales, and build sustainable long-term growth. 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 🔹 Wayfair Account Management 🔹 Walmart Seller Center 🔹 Amazon Seller Central & Vendor Central 🔹 Shopify Store Management 🔹 TikTok Shop Management 🔹 JCPenney Marketplace Management 🔹 AAFES Marketplace 🔹 Living Spaces Marketplace 🔹 Macy’s Online Marketplace 🔹 OJ Commerce Management 🔹 Cymax Marketplace 🔹 Product Listing & Bulk Uploads 🔹 SEO-Optimized Listings 🔹 A+ Content /EBC & Storefront 🔹 Product Variations 🔹 Suppressed & Unpurchasable Listings Fix 🔹 PPC Campaigns (Amazon+Walmart) 🔹 Wayfair Promotions 🔹 TikTok Ads 🔹 Keyword Research 🔹 Pricing Strategy 🔹 Inventory Management 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌𝐒 𝐈 𝐇𝐀𝐕𝐄 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 𝐖𝐈𝐓𝐇: 𝐖𝐚𝐲𝐟𝐚𝐢𝐫 ✔ Product Listing Creation ✔ SEO Optimization ✔ Pricing Home Strategy ✔ Promotion Management ✔ Inventory Management ✔ Product Variations Creation ✔ Unpurchasable Products Fixing ✔ Discontinued & Reactivated Products Handling ✔ Support Case Management 𝐀𝐦𝐚𝐳𝐨𝐧 (𝐒𝐞𝐥𝐥𝐞𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥 + 𝐕𝐞𝐧𝐝𝐨𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥) ✔ Amazon Seller Central & Vendor Central ✔ FBA & FBM ✔ SEO & Keyword Optimization ✔ Search Suppressed Fixes ✔ PPC Campaigns ✔ Flat File Expertise 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞 ✔ Listing creation ✔ SEO & keyword optimization ✔ Search Suppressed Fixes ✔ Sponsored Ads setup ✔ Walmart Fulfillment Services (WFS) ✔ Brand Portal Management 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 ✔ Store setup & Theme customization ✔ Product listing creation & SEO Optimization ✔ App Integration & Development ✔ HTML coding 𝐌𝐲 𝐂𝐨𝐫𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 🔹 Product Listing Creation, Bulk Uploads & Variation Management 🔹 Account & Store Management 🔹 Advanced SEO Optimization & Keyword Research 🔹 A+ Content & Storefront Design 🔹 Sponsored Ads & PPC Campaigns 🔹 Pricing Strategy & Competitor Analysis 🔹 Inventory Management 🔹 Data Analysis & Reporting 𝐓𝐨𝐨𝐥𝐬 & 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐈 𝐔𝐬𝐞 𝐒𝐄𝐎 & 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐓𝐨𝐨𝐥𝐬: Helium 10, Jungle Scout, Keepa, AMZScout 𝐌𝐮𝐥𝐭𝐢-𝐂𝐡𝐚𝐧𝐧𝐞𝐥 𝐓𝐨𝐨𝐥𝐬: SellerCloud, JDE 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: SPS Commerce, CommerceHub, TrueCommerce 𝐃𝐞𝐬𝐢𝐠𝐧 𝐓𝐨𝐨𝐥𝐬: Canva, Photoshop (for A+ Content, infographics, product images) 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Slack, Asana, Teams or any on which you are comfortable. ✅ 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? ✔ Proven ability to boost visibility & sales with SEO + Ads ✔ Hands-on experience with Amazon, Wayfair, Walmart, TikTok, Shopify ✔ Client-first approach: reliable, detail-oriented & proactive ✔ Long-term growth mindset, not just short-term fixes 🚀 Then let’s connect! I’ll analyze your marketplace performance and craft a tailored eCommerce growth plan that enhances visibility, boosts conversions, and ensures smooth operations across all channels. Your business deserves scalable success and I’m here to help you achieve it through strategic optimization, automation, and smart marketplace management. Whether it’s Amazon, Wayfair, Walmart, Shopify, or TikTok Shop. I’ll make your store stand out, perform better, and grow stronger. 💼 Let’s build a store that sells efficiently and consistently. Best Regards, 𝐌𝐮𝐡𝐚𝐦𝐦𝐚𝐝 𝐀𝐡𝐦𝐚𝐝 ✨ Your Multi-Channel eCommerce Growth Partner ✅ 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒 𝐅𝐎𝐂𝐔𝐒: #WayfairSpecialist #WayfairSEO #MiraklExpert #TargetPlusExpert #HouzzExpert #TemuExpert #FaireExpert #MarketplaceExpert #MarketplaceSEO #ProductListingOptimization #CatalogManagement #MultichannelEcommerce #OmnichannelIntegration #AmazonSpecialist #WalmartConsultant #ShopifyExpert #TikTokShopExpert #BestBuyMarketplace #NoonExpert #SheinExpert #SellerCloudExpert #GoFlow #CommerceHub #EcommerceGrowth#VariationManagement #BulkProductUpload #FlatFileExpert #FeedOptimization #InventoryManagement

🎧 Hands-on Support with a Heart for Service and a Head for Systems I’ve handled support and operations for multiple BPO and freelance clients — ranging from hotel reservations and telco to Shopify and Shopee stores. My approach is both people-focused and process-driven: I make customers feel heard, while also keeping systems accurate, clean, and moving. Across all my roles, I focus on solving problems efficiently, tracking tasks properly, and communicating with clarity. Whether you're running a store or managing a helpdesk, I make sure your customers — and your back-end — are both supported. ✅ What I Actually Do in Support Roles At TTEC (Booking.com Hotel Reservations): - Handled voice, chat, and email support for guests worldwide - Used Pega to track bookings and resolve changes or issues - Processed cancellations, rebookings, and inquiries with a calm, professional tone - Helped guests feel guided during stressful travel situations - Met quality benchmarks while maintaining empathy and accuracy At Alorica (AT&T Cancellations Dept): - Managed tough cancellation calls and retention conversations - Listened actively and positioned solutions or alternative offers - Practiced objection handling while maintaining brand integrity - Logged call reasons and outcomes clearly using Cisco Jabber Upwork E-Commerce Clients (Order Support + Admin): - Processed daily orders using Shopify - Managed bulk uploads of tracking numbers and updated order status - Handled refund and return coordination - Responded to customer inquiries via chat/email - Updated internal sheets and maintained smooth store operations Local Roles (Trade Marketing / Admin): - Created Excel trackers for monitoring team schedules, promo budgets, and activities - Conducted analysis on promo campaigns, reported results to supervisors - Handled scheduling and concerns of merchandisers in 20+ branches - Used Google Sheets with formulas to track payroll, hours, and performance 💡 My Strengths in Tools & Execution 🗂️ CRM & Call Tools - Pega Platform – Booking system & guest support tracking - Cisco Jabber – Inbound/outbound call system for telco - Aircall – For outbound call support & follow-ups (Note: I haven’t used Zendesk/Freshdesk but can learn fast with guidance.) 📊 Excel & Google Sheets Intermediate Excel skills: - VLOOKUP, Pivot Tables, Charts - Daily/weekly trackers for schedules, performance, orders - Budget planning sheets with formulas Google Sheets: - Real-time collaboration for tasks, inquiries, internal logs - Conditional formatting for progress tracking - Inventory, support ticket logs, bulk order sheets 📦 E-Commerce Platforms - Shopify Admin – View & update order status, process refunds, check stock - Shopee / Lazada Seller Center – Monitor logistics, reply to inquiries, support promos 💬 Communication Tools - Slack, Skype, Microsoft Teams, Google Meet, Zoom 📎 Other Tools & Skills - Canva – Creating support visuals, promo posters, internal updates - CapCut / VN – Basic product or tutorial video editing - AI tools – For drafting responses, writing blurbs, FAQs 💪 Why I’m the Right Support Specialist for You 🧠 Fast learner & hands-on – I don’t just follow steps; I understand systems 🧘 Calm under pressure – Especially during calls or high-volume seasons 📝 Detail-oriented – I take notes, track cases, and organize tasks properly 🤝 Reliable communicator – I know when to ask, update, or escalate 🎯 Client-focused – I see support not just as help, but as your business' frontline 👋 Let’s Give Your Customers the Support Experience They Deserve If you're looking for someone who truly understands support, operations, and people, let’s talk. I’m here to handle the back end and the customer side — efficiently, respectfully, and with heart.