I hold a Master’s degree in Economics and have strong expertise as an Administrative Assistant, Market Research Analyst, and Social Media Manager. With excellent organizational skills and analytical abilities, I efficiently manage administrative tasks, conduct in-depth market research, and develop effective social media strategies. In sports and fitness, I am involved every day.
My dedication and hard work abilities will provide quality work for your needs.
Market Research
Administrative Support
Virtual Assistance
Data Entry
Social Media Content
Canva
Sports & Fitness
Heidi S.
Darda, Croatia
$50/hr
4.9
62 jobs
Results-driven market research specialist with 5+ years of experience delivering actionable insights, product & competitor analyses, and strategic recommendations for 50+ clients across industries including consumer goods, fintech, cybersecurity, manufacturing, utilities, and web development.
I don’t just deliver reports — I help clients build internal knowledge bases that grow with them. Whether it’s a Notion wiki or a custom Airtable database, I structure insights, competitor research, pricing data, or trend monitoring in a way that’s easy to update, search, and use across teams.
You’ll receive more than just a one-time report — you’ll get a system that supports your strategic thinking, onboarding, and team collaboration over time.
➡ COMPETITIVE ANALYSIS
Deep-dive on key competitors – positioning, strategies, SWOT, and market presence.
➡ PRODUCT, PRICE AND DISTRIBUTION RESEARCH
Compare pricing models, identify optimal distributors/partners, and assess monetization strategies.
➡ CONJOINT PEST AND SWOT ANALYSIS
Understand external and internal business factors holistically.
➡ CUSTOMER PROFILES AND AUDIENCE ANALYSIS
Creating detailed customer personas by analyzing demographics, behaviors, and preferences to align your marketing and product strategies effectively.
➡ BRAND AWARENESS RESEARCH
Gauge market perception and uncover opportunities to grow your visibility.
➡ BUSINESS ANALYSIS
Uncover growth bottlenecks and suggest process, product, or strategic improvements.
➡ DEMOGRAPHIC ANALYSIS
Identify key population and regional characteristics for localized strategies.
➡ TAM SAM SOM ANALYIS
Define your total market size, serviceable opportunity, and realistic growth targets.
➡ CONSUMER SURVEY
Design and execute tailored surveys to collect direct customer insights.
➡ MARKET ENTRY RESEARCH
Legal, standards, IP, and certification checks to support seamless market expansion.
𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞?
I am open to a short Zoom call before starting—to clarify your needs, define deliverables, and ensure perfect alignment. I believe good research begins with good communication.
Feel free to schedule a call via Upwork at your earliest convenience!
Let’s collaborate to turn data into growth opportunities!
Market Research
Brand Research
Competitive Analysis
Market Analysis
Market Segmentation Research
Online Market Research
Sizing
Market Survey
Target Market Research
SWOT Analysis
PESTEL Analysis
Statistics
Web Analytics
Buyer Persona
Notion
Muna A.
Zadar, Croatia
$40/hr
5.0
159 jobs
𝐇𝐞𝐥𝐩𝐢𝐧𝐠 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐚𝐧𝐝 𝐭𝐞𝐚𝐦𝐬 𝐭𝐮𝐫𝐧 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐦𝐚𝐫𝐤𝐞𝐭𝐬 𝐢𝐧𝐭𝐨 𝐜𝐥𝐞𝐚𝐫 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬.
You’re in the right place for research and strategic analysis that actually informs decisions right now, translating messy information into usable insight.
I’m a research, strategy, and communications specialist with 10+ years of experience helping founders, executives, consultancies, and teams turn complex information into clear direction. On Upwork alone, I’ve completed 130+ projects across market research, business analysis, executive communications, sustainability/ESG reporting, and strategic planning. My work sits at the intersection of research, analysis, and execution.
I tend to work best with clients who need someone they don’t have to manage. Off-platform, I’ve worked directly with CEOs, strategy teams, nonprofits, startups, and international organizations on everything from market entry and positioning to executive communications and sustainability reporting.
W̲H̲A̲T̲ ̲C̲L̲I̲E̲N̲T̲S̲ ̲U̲S̲U̲A̲L̲L̲Y̲ ̲H̲I̲R̲E̲ ̲M̲E̲ ̲F̲O̲R̲
✨Market & industry research that supports real business decisions
✨Competitive analysis, market sizing, and opportunity mapping
✨Audience research, persona development, and qualitative insight
✨Research-backed reports, presentations, and strategy documents
✨Executive-level communications and stakeholder-facing content
Clients describe my work as thorough, supported by a wealth of verifiable data and references and delivered in formats that are easy to understand and build on. The review comments below are the most reflective of my overall value-add.
“𝑆ℎ𝑒 𝑑𝑒𝑙𝑖𝑣𝑒𝑟𝑒𝑑 𝑎 𝑟𝑒𝑠𝑒𝑎𝑟𝑐ℎ 𝑝𝑟𝑜𝑑𝑢𝑐𝑡 𝑡ℎ𝑎𝑡 𝑎𝑛𝑠𝑤𝑒𝑟𝑒𝑑 𝑞𝑢𝑒𝑠𝑡𝑖𝑜𝑛𝑠 𝐼 𝑑𝑖𝑑𝑛'𝑡 𝑒𝑣𝑒𝑛 𝑘𝑛𝑜𝑤 𝐼 ℎ𝑎𝑑! 𝐶𝑜𝑚𝑚𝑢𝑛𝑖𝑐𝑎𝑡𝑖𝑜𝑛, 𝑤𝑜𝑟𝑘 𝑒𝑡ℎ𝑖𝑐 𝑖𝑠 𝑒𝑥𝑐𝑒𝑝𝑡𝑖𝑜𝑛𝑎𝑙.”
“𝐼 𝑐𝑜𝑢𝑙𝑑 𝑛𝑜𝑡 𝑟𝑒𝑐𝑜𝑚𝑚𝑒𝑛𝑑 𝑀𝑢𝑛𝑎 ℎ𝑖𝑔ℎ𝑙𝑦 𝑒𝑛𝑜𝑢𝑔ℎ! 𝑆ℎ𝑒 𝑖𝑠 𝑡ℎ𝑒 𝑚𝑜𝑠𝑡 𝑒𝑓𝑓𝑖𝑐𝑖𝑒𝑛𝑡 𝑎𝑛𝑑 𝑡𝑎𝑙𝑒𝑛𝑡𝑒𝑑 𝑟𝑒𝑠𝑒𝑎𝑟𝑐ℎ𝑒𝑟 𝐼 ℎ𝑎𝑣𝑒 𝑒𝑣𝑒𝑟 𝑤𝑜𝑟𝑘𝑒𝑑 𝑤𝑖𝑡ℎ.”
“𝑆ℎ𝑒 𝑤𝑎𝑠 𝑐𝑜𝑚𝑝𝑙𝑒𝑡𝑒𝑙𝑦 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙, 𝑝𝑟𝑜𝑚𝑝𝑡 𝑤𝑖𝑡ℎ 𝑤𝑜𝑟𝑘, ℎ𝑎𝑑 𝑔𝑟𝑒𝑎𝑡 𝑞𝑢𝑎𝑙𝑖𝑡𝑦 𝑎𝑛𝑑 𝑘𝑛𝑜𝑤𝑙𝑒𝑑𝑔𝑒 𝑎𝑛𝑑 𝑤𝑎𝑠 𝑐𝑜𝑛𝑠𝑖𝑠𝑡𝑒𝑛𝑡.”
H̲O̲W̲ ̲I̲ ̲W̲O̲R̲K̲
I’m detail-oriented and structured, I ask smart questions up front, communicate clearly throughout, and deliver work that’s designed to be used in real time by real people. I regularly work with tools and sources such as Excel, Crunchbase, PitchBook, Dealroom, Bloomberg, D&B Hoovers, S&P Global, JSTOR, and sector-specific databases, and I’m experienced across industries including healthcare, finance, sustainability, consumer products, travel, education, and tech.
Who I’m a good fit for
✨Founders and startups who need navigating growth, strategy, uncertainty, or market shifts.
✨Consulting and business development teams needing reliable research support
✨Teams preparing for growth, fundraising, launches, or internal alignment
If you’re looking for someone who can step in, understand the brief quickly, and deliver work you can trust and reuse, I’d be happy to talk.
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