Hire the Best Virtual Assistants in Zagreb, HR

✅Full Time Freelancer | Online & Available 0-24h ✅ ✅Deutsch, English & Croatian Native Speaker | Fluent in English ✅ ✅University of Zagreb Graduate | MA Degree in Philosophy and History ✅ - 10+ Years of Experience as Customer Service Representative ✅ - Fluency in German, English and Croatian ✅ - Virtual Assistant Experience (VA) ✅ - Shopify ✅ - ChatGPT 4.0✅ - Slack✅ - Notion ✅ - CapCut ✅ - Klaviyo ✅ - Canva ✅ - Remote/Online Availability and Fast Wi-Fi Internet Connection ✅ - Customer Support - E-Mail and Phone ✅ - Newsletters ✅ - Creating Content - E-Mail Newsletters and Social Media Accounts ✅ - Editing Social Media Content ✅

I help travel agencies, tour operators, and travel businesses stay organised and deliver seamless travel experiences to their clients. With hands-on experience in hospitality and travel operations, I support teams with itinerary management, supplier coordination, traveler communication, booking support, and day-to-day travel administration. Over the years, I have worked with travel professionals and agencies in the US, UK, Italy, and Canada, supporting international group trips, customer communication, and operational workflows behind the scenes. My background includes: • Customer Service & Reservations Manager for a UK travel company • Front Desk Agent experience with Sheraton Hotels and Resorts and Hilton Hotels & Resorts • Several years of remote work as a Travel Virtual Assistant and Operations Support Specialist ✈️ Areas I can help with: ✅ Travel Operations & Coordination . Group travel support . Itinerary management and creation . Travel logistics coordination . Booking management . Supplier and vendor communication . Airport transfer coordination . Pre/post-trip administration ✅ Client & Customer Support . Email and customer communication . Handling traveler questions and requests . Reservation support . Issue resolution and service recovery . CRM and inbox management ✅ Administrative Support . Calendar and document management . Research and data organisation . Google Workspace & Microsoft Office . Airtable, Notion, Slack, Axus, Travefy . File and workflow organisation I am detail-oriented, reliable, and comfortable managing multiple moving parts at the same time — especially in fast-paced travel environments where communication and organisation are critical. I value professionalism, responsiveness, and long-term collaboration. Feel free to reach out — I’d be happy to discuss how I can support your business.

Self-employed Accountant, specialised in Business Consulting, Book-keping and Administrative Assistance in Croatian legislative area. Multiple years of experience in different Financial and Accounting positions thought both service and production industry SMEs in Croatia give me authority in this field of work. Besides main above mentioned services I am available to work as an Virtual Assistant and Translator to and from Croatian and English Language. * Simple and two-entry Bookkeeping, Accounts Payable and Receivable, VAT filing, Payroll * Business and Management Consultant, Financial Analyst * Virtual Assistance, Translation

Operations & Customer Success Specialist | Multilingual Support (EN/DE/HR) - 6+ years of experience in operations, and team leadership in customer support and 6+ months in customer success - Fluent in German (C2), English (C1), and Croatian (native). - Expert in client onboarding, CRM (Salesforce, Zendesk), and workflow optimization, quality assurance. - Skilled in team training, remote management, and KPI tracking. - Services include voiceovers, translation, business consulting, and admin support. - Detail-oriented, efficient, and dedicated to achieving your business goals.

I’m a proactive Personal & Executive Assistant with experience managing travel, reservations, emails, calendars, tasks, and events. I help busy professionals stay organized, save time, and focus on what matters most. Reliable, detail-oriented support tailored to your needs.

Communication specialist with a history of working in the government relations, information technology and services industry. Company's for which I worked: - Bosch - Styria news group (Poslovni dnevnik - biggest business daily newspaper in Croatia) Currently working at Embassy of India in the PR, Information and Cultural advisory. I'm responsible, both nationally and internationally for researching, identifying, attracting with many political, media and other stakeholders. Other past achievements: • I have coordinated, fund-raised, organized and operated for Bosch Adria over 10 non-profit activities, for the company's participation in interest groups, professional associations, and other organizations. For example, I have successfully conducted the CSR project "Would Bosch built me a house?" The goal was to provide 150 nesting boxes and bird feeders, constructed with children to selected kindergartens in Ljubljana. • I was in charge of organization and coordination of press, B2C and B2B conferences. Also, I have lead PR Campaigns and media relations with the biggest regional media company's such as Hanza Media, Styria, and newspapers Delo & Avaz. • Editor-in-chief for the music section of the website Ziher.hr and trained around 20+ students/volunteers • Journalist at Poslovni dnevnik and part of a team that achieved the promotion to the 10 most visited websites in Croatia. Additionally, I’m happy to provide references. Thank you for taking the time to consider me as a candidate. I look forward to hearing back and potentially meeting you in person.