Hire the Best Virtual Case Management VCM Specialists

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Madel T.

Zamboanga, Philippines

$18/hr
4.9
8 jobs

Good day! I have a 4 years of experience in Personal Injury Law I am dedicated Pre-Litigation Case Manager specializing in providing Paralegal services to Personal Injury Law Firms remotely. I specialize in: - opening claims - medical record requests - billing verification - update on client’s case - handling Property Damages - medical package/exhibits and demand letters - lien negotiations and reductions - subrogation - intake calls - file management and data entry In Addition, I do have experience in different types of Legal CRM such as Filevine, CasePeer, Clio, Needles and Litify. I am well-equipped to handle the demands of Personal Injury Case Management and always eager to broaden my knowledge to acquire new skills. Let's connect and discuss how my expertise can contribute to the success of your Personal Injury Law Firm. Thank you and take care!

  • Legal Research
  • Personal Injury Law
  • Vehicle Insurance
  • Liability Insurance
  • Litigation
  • Medical Records
  • Medical Billing
  • Legal Assistance
  • Organize & Tag Files
CHINENYE E.

Lagos, Nigeria

$8/hr
5.0
11 jobs

If you are searching for a Medical Virtual Assistant with EMR/EHR experience, medical billing and coding skills, insurance verification expertise, HIPAA compliance knowledge, and hands-on healthcare administrative support, this is exactly what I do. I help healthcare providers, clinics, and telehealth practices streamline EMR workflows, medical billing processes, insurance verification, patient scheduling, and prior authorization management so operations run faster, cleaner, and fully HIPAA-compliant. MY CORE MEDICAL VIRTUAL ASSISTANT SERVICES: Patient Scheduling & Calendar Management: ⭢Appointment scheduling, rescheduling, and cancellations ⭢Multi-provider calendar coordination and optimization ⭢Patient reminders via SMS, email, and phone follow-ups ⭢Reducing patient no-shows through structured scheduling systems ⭢Calendar management for clinics and telehealth providers ⭢Efficient time-slot optimization for healthcare providers Patient Intake, Onboarding & Inbox Triage: ⭢Digital patient intake forms and registration ⭢New patient onboarding and record setup ⭢Basic patient triage and inquiry handling ⭢Pre-visit documentation collection and verification ⭢Patient communication and care coordination support ⭢Smooth onboarding workflows for clinics and telehealth systems EMR/EHR Management (DrChrono, SimplePractice, etc.): ⭢EMR/EHR data entry, updates, and patient record management ⭢Chart preparation, documentation review, and record organization ⭢EMR cleanup, error correction, and workflow optimization ⭢Secure handling of electronic medical records (HIPAA compliant) ⭢Support for DrChrono, SimplePractice, and other EMR systems ⭢Ensuring accurate and structured patient medical records Medical Billing & Coding (ICD-10, CPT): ⭢Medical billing and coding (ICD-10, CPT coding accuracy) ⭢Claims preparation, submission, and follow-up ⭢Insurance claims tracking and denial management ⭢Revenue cycle support and AR follow-up assistance ⭢Billing error correction for improved reimbursement rates ⭢Documentation review for clean claims submission Insurance Verification & Prior Authorizations: ⭢Insurance eligibility and benefits verification ⭢Pre-appointment insurance checks and coverage validation ⭢Prior authorization submission, tracking, and follow-ups ⭢Coordination with insurance providers and payers ⭢Reducing claim denials through proactive verification ⭢Faster approval processing for patient treatment plans Telehealth Support & Patient Communication: ⭢Telehealth appointment coordination and setup ⭢Patient communication via phone, email, and chat ⭢RingCentral call handling and virtual support ⭢Follow-ups after virtual consultations ⭢Patient engagement and care continuity support ⭢Virtual clinic coordination for remote healthcare teams Medical Transcription & Administrative Support: ⭢Medical transcription and clinical note documentation ⭢Physician dictation formatting and record updates ⭢High-volume healthcare data entry with accuracy ⭢Administrative workflow support for clinics ⭢General healthcare office support and coordination ⭢Documentation organization and record keeping TOOLS I WORK WITH: DrChrono (EMR/EHR, billing, scheduling) SimplePractice (telehealth & patient management) RingCentral (patient communication & calls) Google Workspace & Microsoft Office Suite Healthcare scheduling systems and CRM tools EMR/EHR platforms used in medical practices RESULTS YOU CAN EXPECT: ✓Up to 25–40% improvement in billing accuracy and claim success rates ✓Faster insurance verification and prior authorization approvals ✓Reduced patient no-shows through structured scheduling systems ✓Improved EMR data accuracy and record organization ✓Fully HIPAA-compliant healthcare administrative operations ✓Streamlined medical billing, coding, and documentation workflows IF YOU ARE LOOKING FOR A: Medical Virtual Assistant for healthcare practices ✔ EMR/EHR experience (DrChrono, SimplePractice) ✔ Medical billing and coding support (ICD-10, CPT) ✔ Insurance verification and eligibility checks ✔ Prior authorizations and claims follow-up ✔ Patient scheduling and calendar management ✔ HIPAA-compliant healthcare administration ✔ Telehealth support and patient communication ✔ We should talk. I plug into your system and execute immediately. 👉 Click the “Invite to Job” button or 👉 Send me a quick message Let’s streamline your healthcare operations, improve billing efficiency, and enhance patient experience.

  • Patient Care
  • Healthcare Management
  • Virtual Assistance
  • Administrative Support
  • Executive Support
  • Medical Transcription
  • Electronic Health Record
  • Electronic Medical Record
  • Medical Terminology
  • HIPAA
  • Medical Billing & Coding
  • Insurance Verification
  • Preauthorization
  • EMR Data Entry
  • drchrono
  • Appointment Scheduling
  • Healthcare
  • Calendar Management
  • Email Management
  • Scheduling
Bongani S.

Piet Retief, South Africa

$50/hr
4.1
4 jobs

⚖️ Running a law firm shouldn't feel like practicing law and putting out fires at the same time. I've seen firsthand how quickly growing firms can become overwhelmed simply because the systems haven't grown with them. The truth is, apart from software, most law firms need someone who understands how legal work actually flows and can turn scattered processes into reliable systems that make everyone's job easier. I'm a tech-savvy lawyer with a genuine passion for law firm operations, project management, and building practical systems that help attorneys spend less time managing chaos and more time serving clients. Whether your firm is struggling with client intake, case workflows, missed follow-ups, or simply getting your team on the same page, I help bring structure to the way your firm operates. Here's what I can help you with: ✅ Project Management that keeps every matter moving without constant follow-up ✅ Designing Project Workflows that are easy for your team to follow ✅ CRM Automation and Customer Relationship Management that eliminate repetitive manual work ✅ Case Management and optimization of Legal Case Management Software such as Clio and Actionstep ✅ Legal Practice Management systems that support your team instead of slowing them down ✅ Legal Calendaring and deadline management to reduce operational risk ✅ Client Management and Customer Onboarding processes that create an excellent first impression ✅ Process Improvement to remove bottlenecks and simplify daily operations ✅ Building clear Process Documentation and SOPs so your business isn't dependent on one person ✅ Organizing Legal Documentation and File Management for faster, more consistent workflows ✅ Operations Management Software implementation and optimization ✅ API Integration to connect the tools your firm already uses ✅ Team Management support that improves accountability without micromanagement ✅ Executive Support for busy attorneys and firm owners who need a dependable right hand ✅ Legal Research and administrative support whenever legal expertise is needed 💡 A small confession... I'm one of those people who genuinely enjoys untangling messy processes. Give me a workflow that's held together with sticky notes, inbox searches, and "I'll remember later," and I'm probably going to get excited about fixing it. Because once your systems work, everything else gets easier. - Your team has clarity. - Your clients have a better experience. - Your attorneys get to practice law instead of chasing tasks. - And your firm becomes much easier to scale. If you're looking for someone who understands both the legal side of your business and the operational side that keeps it running, I'd love to help.

  • Case Management
  • Management Skills
  • Project Management
  • Project Workflows
  • CRM Automation
  • Customer Relationship Management
  • Executive Support
  • Legal Case Management Software
  • Legal Research
  • Legal Documentation
  • Legal Calendaring
  • Legal Practice Management
  • Client Management
  • Process Improvement
  • Operations Management Software
  • API Integration
  • Process Documentation
  • File Management
  • Team Management
  • Customer Onboarding
Justine Lee R.

Taguig, Philippines

$15/hr
5.0
1 jobs

I’m a detail-oriented Legal Virtual Assistant and Case Management Specialist with 2+ years of experience supporting personal injury and mass tort law firms. I handle client intake, records retrieval, case documentation, and scheduling with accuracy and discretion. Proficient in Salesforce, HubSpot, Zoho, and Zendesk, I ensure smooth communication and organized workflows for attorneys and clients. With a background in customer service and legal support, I’m reliable, responsive, and dedicated to delivering top-quality results.

  • Records Management
  • Data Entry
  • Customer Service
  • Customer Service Chatbot
  • Customer Support
  • Appointment Setting
  • Personal Injury Law
  • Litigation
Salman H.

Islamabad, Pakistan

$10/hr
5.0
8 jobs

Certified Paralegal (CP | NALA) with an LLM and 5+ years working directly with personal injury law firms in the US. I currently handle intake and case management at The Mack Law Firm, managing cases from the first call all the way through the demand stage. What I actually do day to day: ◉ Take inbound and outbound calls from leads across all sources, screen cases, and sign up qualified clients ◉ File WC claims through the ICMS portal and submit MVA claims directly to UM and at-fault party insurers ◉ Set up case files in MyCase, organize documents in Dropbox, and keep everything tracked from intake to demand ◉ Request and follow up on medical records and bills until the file is ready for demand package prep ◉ Compile medical expenses, lost wages, and supporting documents for demand letter preparation ◉ Communicate with insurance adjusters, medical providers, and clients throughout the case Tools I work in: MyCase, Filevine, Clio, Proclaim, SmartAdvocate, Needles, CasePeer, Dropbox, ICMS I've supported firms handling auto accidents, workers' comp, slip and fall, and general personal injury. Available full-time for ongoing remote work.

  • Case Management
  • Legal Drafting
  • Client Management
  • Lead Generation
  • Personal Injury Law
  • Demand Letter
  • Insurance Claim Submission
  • Insurance Verification
  • Administrative Support
  • Email Communication
  • CRM Software
  • Inbound Inquiry
  • Outbound Call
  • Medical Records Research
Mary L.

Zamboanga, Philippines

$15/hr
5.0
34 jobs

I am actively seeking a position as a legal assistant in a personal injury law firm. With my solid understanding of legal terminology, procedures, and documentation, as well as my experience in legal research and case management, I believe I can make a valuable contribution to a legal team. I am passionate about helping clients seek justice and compensation for their personal injury claims, and I am eager to apply my skills and knowledge in this field. I am a dedicated, detail-oriented, and proactive individual with excellent communication and organizational skills. Please do not hesitate to contact me if you have any job openings or would like to discuss my qualifications further. I also do *Medical Summary *Drafting Demand Letters

  • Virtual Case Management VCM
  • Case Management
  • Leadership Training
  • Leadership Skills
  • Medical Billing & Coding
  • Legal Assistance
  • Legal Documentation

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