Good day!
I have a 4 years of experience in Personal Injury Law
I am dedicated Pre-Litigation Case Manager specializing in providing Paralegal services to Personal Injury Law Firms remotely.
I specialize in:
- opening claims
- medical record requests
- billing verification
- update on client’s case
- handling Property Damages
- medical package/exhibits and demand letters
- lien negotiations and reductions
- subrogation
- intake calls
- file management and data entry
In Addition, I do have experience in different types of Legal CRM such as Filevine, CasePeer, Clio, Needles and Litify.
I am well-equipped to handle the demands of Personal Injury Case Management and always eager to broaden my knowledge to acquire new skills.
Let's connect and discuss how my expertise can contribute to the success of your Personal Injury Law Firm.
Thank you and take care!
Legal Research
Personal Injury Law
Vehicle Insurance
Liability Insurance
Litigation
Medical Records
Medical Billing
Legal Assistance
Organize & Tag Files
CHINENYE E.
Lagos, Nigeria
$8/hr
5.0
11 jobs
If you are searching for a Medical Virtual Assistant with EMR/EHR experience, medical billing and coding skills, insurance verification expertise, HIPAA compliance knowledge, and hands-on healthcare administrative support, this is exactly what I do.
I help healthcare providers, clinics, and telehealth practices streamline EMR workflows, medical billing processes, insurance verification, patient scheduling, and prior authorization management so operations run faster, cleaner, and fully HIPAA-compliant.
MY CORE MEDICAL VIRTUAL ASSISTANT SERVICES:
Patient Scheduling & Calendar Management:
⭢Appointment scheduling, rescheduling, and cancellations
⭢Multi-provider calendar coordination and optimization
⭢Patient reminders via SMS, email, and phone follow-ups
⭢Reducing patient no-shows through structured scheduling systems
⭢Calendar management for clinics and telehealth providers
⭢Efficient time-slot optimization for healthcare providers
Patient Intake, Onboarding & Inbox Triage:
⭢Digital patient intake forms and registration
⭢New patient onboarding and record setup
⭢Basic patient triage and inquiry handling
⭢Pre-visit documentation collection and verification
⭢Patient communication and care coordination support
⭢Smooth onboarding workflows for clinics and telehealth systems
EMR/EHR Management (DrChrono, SimplePractice, etc.):
⭢EMR/EHR data entry, updates, and patient record management
⭢Chart preparation, documentation review, and record organization
⭢EMR cleanup, error correction, and workflow optimization
⭢Secure handling of electronic medical records (HIPAA compliant)
⭢Support for DrChrono, SimplePractice, and other EMR systems
⭢Ensuring accurate and structured patient medical records
Medical Billing & Coding (ICD-10, CPT):
⭢Medical billing and coding (ICD-10, CPT coding accuracy)
⭢Claims preparation, submission, and follow-up
⭢Insurance claims tracking and denial management
⭢Revenue cycle support and AR follow-up assistance
⭢Billing error correction for improved reimbursement rates
⭢Documentation review for clean claims submission
Insurance Verification & Prior Authorizations:
⭢Insurance eligibility and benefits verification
⭢Pre-appointment insurance checks and coverage validation
⭢Prior authorization submission, tracking, and follow-ups
⭢Coordination with insurance providers and payers
⭢Reducing claim denials through proactive verification
⭢Faster approval processing for patient treatment plans
Telehealth Support & Patient Communication:
⭢Telehealth appointment coordination and setup
⭢Patient communication via phone, email, and chat
⭢RingCentral call handling and virtual support
⭢Follow-ups after virtual consultations
⭢Patient engagement and care continuity support
⭢Virtual clinic coordination for remote healthcare teams
Medical Transcription & Administrative Support:
⭢Medical transcription and clinical note documentation
⭢Physician dictation formatting and record updates
⭢High-volume healthcare data entry with accuracy
⭢Administrative workflow support for clinics
⭢General healthcare office support and coordination
⭢Documentation organization and record keeping
TOOLS I WORK WITH:
DrChrono (EMR/EHR, billing, scheduling)
SimplePractice (telehealth & patient management)
RingCentral (patient communication & calls)
Google Workspace & Microsoft Office Suite
Healthcare scheduling systems and CRM tools
EMR/EHR platforms used in medical practices
RESULTS YOU CAN EXPECT:
✓Up to 25–40% improvement in billing accuracy and claim success rates
✓Faster insurance verification and prior authorization approvals
✓Reduced patient no-shows through structured scheduling systems
✓Improved EMR data accuracy and record organization
✓Fully HIPAA-compliant healthcare administrative operations
✓Streamlined medical billing, coding, and documentation workflows
IF YOU ARE LOOKING FOR A:
Medical Virtual Assistant for healthcare practices ✔
EMR/EHR experience (DrChrono, SimplePractice) ✔
Medical billing and coding support (ICD-10, CPT) ✔
Insurance verification and eligibility checks ✔
Prior authorizations and claims follow-up ✔
Patient scheduling and calendar management ✔
HIPAA-compliant healthcare administration ✔
Telehealth support and patient communication ✔
We should talk.
I plug into your system and execute immediately.
👉 Click the “Invite to Job” button or
👉 Send me a quick message
Let’s streamline your healthcare operations, improve billing efficiency, and enhance patient experience.
Patient Care
Healthcare Management
Virtual Assistance
Administrative Support
Executive Support
Medical Transcription
Electronic Health Record
Electronic Medical Record
Medical Terminology
HIPAA
Medical Billing & Coding
Insurance Verification
Preauthorization
EMR Data Entry
drchrono
Appointment Scheduling
Healthcare
Calendar Management
Email Management
Scheduling
Bongani S.
Piet Retief, South Africa
$50/hr
4.1
4 jobs
⚖️ Running a law firm shouldn't feel like practicing law and putting out fires at the same time.
I've seen firsthand how quickly growing firms can become overwhelmed simply because the systems haven't grown with them.
The truth is, apart from software, most law firms need someone who understands how legal work actually flows and can turn scattered processes into reliable systems that make everyone's job easier.
I'm a tech-savvy lawyer with a genuine passion for law firm operations, project management, and building practical systems that help attorneys spend less time managing chaos and more time serving clients.
Whether your firm is struggling with client intake, case workflows, missed follow-ups, or simply getting your team on the same page, I help bring structure to the way your firm operates.
Here's what I can help you with:
✅ Project Management that keeps every matter moving without constant follow-up
✅ Designing Project Workflows that are easy for your team to follow
✅ CRM Automation and Customer Relationship Management that eliminate repetitive manual work
✅ Case Management and optimization of Legal Case Management Software such as Clio and Actionstep
✅ Legal Practice Management systems that support your team instead of slowing them down
✅ Legal Calendaring and deadline management to reduce operational risk
✅ Client Management and Customer Onboarding processes that create an excellent first impression
✅ Process Improvement to remove bottlenecks and simplify daily operations
✅ Building clear Process Documentation and SOPs so your business isn't dependent on one person
✅ Organizing Legal Documentation and File Management for faster, more consistent workflows
✅ Operations Management Software implementation and optimization
✅ API Integration to connect the tools your firm already uses
✅ Team Management support that improves accountability without micromanagement
✅ Executive Support for busy attorneys and firm owners who need a dependable right hand
✅ Legal Research and administrative support whenever legal expertise is needed
💡 A small confession...
I'm one of those people who genuinely enjoys untangling messy processes. Give me a workflow that's held together with sticky notes, inbox searches, and "I'll remember later," and I'm probably going to get excited about fixing it.
Because once your systems work, everything else gets easier.
- Your team has clarity.
- Your clients have a better experience.
- Your attorneys get to practice law instead of chasing tasks.
- And your firm becomes much easier to scale.
If you're looking for someone who understands both the legal side of your business and the operational side that keeps it running, I'd love to help.
Case Management
Management Skills
Project Management
Project Workflows
CRM Automation
Customer Relationship Management
Executive Support
Legal Case Management Software
Legal Research
Legal Documentation
Legal Calendaring
Legal Practice Management
Client Management
Process Improvement
Operations Management Software
API Integration
Process Documentation
File Management
Team Management
Customer Onboarding
Justine Lee R.
Taguig, Philippines
$15/hr
5.0
1 jobs
I’m a detail-oriented Legal Virtual Assistant and Case Management Specialist with 2+ years of experience supporting personal injury and mass tort law firms. I handle client intake, records retrieval, case documentation, and scheduling with accuracy and discretion.
Proficient in Salesforce, HubSpot, Zoho, and Zendesk, I ensure smooth communication and organized workflows for attorneys and clients. With a background in customer service and legal support, I’m reliable, responsive, and dedicated to delivering top-quality results.
Records Management
Data Entry
Customer Service
Customer Service Chatbot
Customer Support
Appointment Setting
Personal Injury Law
Litigation
Salman H.
Islamabad, Pakistan
$10/hr
5.0
8 jobs
Certified Paralegal (CP | NALA) with an LLM and 5+ years working directly with personal injury law firms in the US. I currently handle intake and case management at The Mack Law Firm, managing cases from the first call all the way through the demand stage.
What I actually do day to day:
◉ Take inbound and outbound calls from leads across all sources, screen cases, and sign up qualified clients
◉ File WC claims through the ICMS portal and submit MVA claims directly to UM and at-fault party insurers
◉ Set up case files in MyCase, organize documents in Dropbox, and keep everything tracked from intake to demand
◉ Request and follow up on medical records and bills until the file is ready for demand package prep
◉ Compile medical expenses, lost wages, and supporting documents for demand letter preparation
◉ Communicate with insurance adjusters, medical providers, and clients throughout the case
Tools I work in: MyCase, Filevine, Clio, Proclaim, SmartAdvocate, Needles, CasePeer, Dropbox, ICMS
I've supported firms handling auto accidents, workers' comp, slip and fall, and general personal injury. Available full-time for ongoing remote work.
Case Management
Legal Drafting
Client Management
Lead Generation
Personal Injury Law
Demand Letter
Insurance Claim Submission
Insurance Verification
Administrative Support
Email Communication
CRM Software
Inbound Inquiry
Outbound Call
Medical Records Research
Mary L.
Zamboanga, Philippines
$15/hr
5.0
34 jobs
I am actively seeking a position as a legal assistant in a personal injury law firm. With my solid understanding of legal terminology, procedures, and documentation, as well as my experience in legal research and case management, I believe I can make a valuable contribution to a legal team. I am passionate about helping clients seek justice and compensation for their personal injury claims, and I am eager to apply my skills and knowledge in this field. I am a dedicated, detail-oriented, and proactive individual with excellent communication and organizational skills. Please do not hesitate to contact me if you have any job openings or would like to discuss my qualifications further.
I also do
*Medical Summary
*Drafting Demand Letters
Virtual Case Management VCM
Case Management
Leadership Training
Leadership Skills
Medical Billing & Coding
Legal Assistance
Legal Documentation
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