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4.6/5
based on 747 client reviews
  • $110 hourly
    • 4.5/5
    • (157 jobs)
    I've provided 9000+ hours of Sales and Business Development leadership for teams in growth mode over the past five years, consistently achieving % Over Quota Results ($mil), with a proven track record in crafting and delivering approaches that drive new business and secure recurring revenue for the teams I work with. I'm focused, energetic and passionate about helping teammates and clients do great things, deeply experienced and expert in: Using advanced techniques & tools to identify and contact high quality prospects. Composing authentic and compelling messaging that resonates with recipients. Crafting, executing and leading outbound email, phone, LinkedIn and gifting initiatives to secure new and recurring business. Coordinating teammate efforts for outbound prospecting and content sharing campaigns. Uncovering prospect business challenges and identify relevant new business opportunities. Initiating conversations, demos, follow up and winning of new customers. Inbound lead handling, qualification and closing of phone, live chat and email inquiries. Communicating, managing, tracking and reporting on the sales funnel activities in the CRM and management tools of choice. Sales tool selection, implementation and training expertise. Learn and maintain in-depth knowledge of products, industry trends and competition. Support of Sales, Product, Technical and Executive team efforts. Productivity tools including Apollo, Hubspot, Clearbit, Salesforce, Outreach, Snov, LeadIQ, Pipeline, Woodpecker, Zopim, SendBloom, Asana, Slack, Yesware, SalesLoft, etc. I represent teams that are leaders & innovators in: SaaS, Cloud and IPaaS Solutions Marketing, Design and Digital Services Advisory Services Technology Services Software Engineering & Development Applications, Sites & Mobile Experiences Business Intelligence & Analytics Professional Services Data Visualization and Analytics Enterprise Solutions Monitoring & Management Dashboards & Data Visualization User Centered Design On behalf of the firms I represent, recent client wins include: 20+ SF Bay Area design agencies, the leading nonprofit data firm in U.S, the largest U.S. healthcare provider, the largest managed cloud platform, the world's largest online retailer, the leading mobile advertising platform, the world largest mobile carrier, award-winning health data startups, a leading US political-action organization, a leading insurance provider, the #1 U.S. horticulture brand, the makers of Dr. Pepper and 7UP, the world's largest boat manufacturer, a global leader in transportation manufacturing, a leader in education CMS platforms, a leading maker of banking software, a big-box building products maker, the largest web-based fundraising platform, and the world's largest software maker. TOP RATED PLUS Upwork certification 100% Job Success rating Expert Vetted
    Featured Skill Market Intelligence Analysts
    Business Development
    Email Copywriting
    SaaS
    Customer Acquisition
    Sales Strategy
    Email Campaign Setup
    Outbound Sales
    Outreach Strategy
    B2B Marketing
    Partnership Development
    Lead Generation
    Sales
  • $45 hourly
    • 5.0/5
    • (27 jobs)
    David Bly once said, " Striving for success without hard work is like trying to harvest what you have not planted." I stand firmly with this statement as hard work, perseverance and determination are three key practices in my life. I pride myself on being : ✔️organized and keen on details ✔️energetic ✔️ goal oriented ✔️one who encourages challenges and change as it fosters growth and creates opportunities. I work well independently and have been told by my previous managers and coworkers that I have great initiative. I am also flexible to work cohesively within a team environment. I have experience working with several softwares and programs such as : - Communication Tools : Email clients, Google Meet, Microsoft Teams, Signal, Skype, Telegram and Zoom. - Presentation Tools: Google Slides and Powerpoint - Social Media Platforms: Clubhouse,Facebook, Instagram, Snapchat, , TikTok and Twitter - Spreadsheets: Excel and Google Sheets - Word processing & document publishing tools: Canva, Google Docs, Microsoft Office Suite The main services I aim to offer include: o Administrative duties o Content creation o Customer service o Data entry and management o Email o Managing Social media platforms o Project management o Proof reading o Virtual assistance
    Featured Skill Market Intelligence Analysts
    Business with 1-9 Employees
    Social Media Content
    Customer Support
    Customer Service
    Inventory Management
    HubSpot
    Task Coordination
    Event Planning
    Customer Acquisition
    Administrative Support
    Leadership Skills
    Content Creation
    Writing
  • $150 hourly
    • 5.0/5
    • (3 jobs)
    I invite you to participate in my "6-Step Growth Mentoring Program" focusing on rapid growth of Revenues and Wealth to achieve personal Happiness. With over 20 years of founder/C-level Exec for both startups and corporations, my passion is to help founders and executives achieve exponential growth and personal wealth. I have helped companies in all types of verticals. * Professional, scientific and technical services * Information technologies * Manufacturing and natural resources * Finance and insurance * Retail * Science and research * Market research * Education * Energy and utilities * Consumer * Healthcare * Telecommunications * Media, communications and entertainment * E-commerce My "6-Step Growth Mentoring Program" will cover: 1. Exit Strategy: Whether you're looking for a full or partial exit, I can help you prepare an exit plan that will maximize your wealth and bring a return of +10x compared to a weak exit strategy. 2. Mergers and Acquisitions (M&A): By making strategic acquisitions, your company can grow its market cap and profits exponentially compared to organic growth. I can guide you through the M&A process and help you find the best opportunities to grow your business. 3. Tech Bridging: Cutting-edge technology solutions can help your company save costs, reach new sales, and grow faster. I can help you identify the latest technology trends and implement the right solutions to take your business to the next level. 4. Operations Review: Improving your operations can help you achieve cost savings, increase quality, and enhance the customer experience. I can provide an unbiased review of your current operations and help you identify areas for improvement. 5. New Products: By driving existing products towards added value such as media-based, subscriptions, and SaaS, you can unlock new revenue streams and boost growth. I can help you identify opportunities for new products and guide you through the product development process. 6. Distribution: Building a strong distribution network is key to reaching new markets and achieving exponential growth. I can help you develop a distribution strategy that includes sales channels, franchises, affiliations, and globalization. If you're ready to take your Business, your Wealth and your Happiness to the next level, Let's connect to discuss your participation in the "6-Step Growth Mentoring Program". It will be a life changing experience!
    Featured Skill Market Intelligence Analysts
    Revenue Management
    Growth Strategy
    Marketing Management
    Business Development
    Leadership Skills
  • $150 hourly
    • 5.0/5
    • (71 jobs)
    🌟 I am a San Antonio, TX-based entrepreneur with a proven track record of 10+ years in project management, software development, and infrastructure management. My passion for coding fuels my drive to deliver innovative and impactful solutions for clients. 🔧 My expertise includes: ✔️ Software Development ✔️ Project Management ✔️ Infrastructure Management ✔️ Reverse Engineering ✔️ Systems Administration (Linux and Windows) 🏅 Key skills: ✔️ Linux ✔️ Windows ✔️ OpenAI APIs (ChatGPT, Whisper, Embeddings, Fine Tuning) ✔️ Java ✔️ Groovy ✔️ C# ✔️ Powershell ✔️ PHP ✔️ Bash ✔️ Git ✔️ JavaScript ✔️ MySQL ✔️ APIs 💡 WHY CHOOSE ME FOR YOUR NEXT PROJECT: ✅ Stellar Client Reviews: With a 100% job success score, I am dedicated to providing value and earning trust through excellent work and client satisfaction. ✅ Creative Problem Solver: My positive, can-do attitude sets me apart in overcoming challenges. ✅ Responsive and Open Communication: I prioritize keeping clients informed and engaged throughout the project. ✅ Seamless Project Planning & Execution: My streamlined approach ensures a smooth project experience. ✅ Over Delivering: My commitment to exceeding expectations results in exceptional final products. 🏆 CLIENT TESTIMONIALS: “Brandon does great work and is a very strong developer. Equally, he communicates very well, is professional, and is very easy to access. In a world of many people who can write code, most do not actually work with you like Brandon. You will not go wrong by choosing him.” "Brandon did an excellent job building the stock market indicator notification bot I requested. Very quick professional work, great communication, and built exactly what I wanted. I have worked with other freelancers before on various projects here on Upwork (check my profile) and by far this was the best experience I have had and I look forward to working on more projects with Brandon in the future. Thank you!" Ready to launch your next project? Contact me or click "hire/invite" to get started on our exciting journey together!
    Featured Skill Market Intelligence Analysts
    Data Mining
    ChatGPT
    Apache Groovy
    Data Scraping
    FFmpeg
    Docker
    API Development
    PHP
    .NET Framework
    C#
    JavaScript
    Java
    Linux
    Python
  • $10 hourly
    • 4.3/5
    • (6 jobs)
    With expertise in cloud computing, virtualization, IT administration, and technical training, I help businesses streamline IT operations, optimize remote work solutions, and enhance productivity. Passionate about tech innovation, troubleshooting, and empowering teams through knowledge-sharing and hands-on support. ✅ End-User Computing (EUC) ✅ Virtualization & Remote Desktop Technologies ✅ IT Infrastructure & Systems Administration ✅ Device & Endpoint Management Let’s connect and explore how technology can drive business success!
    Featured Skill Market Intelligence Analysts
    Troubleshooting
    IT Support
    Customer Service
    Jenkins
    Windows Administration
    Terraform
    System Administration
    Microsoft Outlook
    Office 365
    Online Chat Support
    Kubernetes
    Technical Support
    Microsoft Exchange Online
    Docker
    Data Entry
  • $25 hourly
    • 4.5/5
    • (440 jobs)
    🚀 𝗠𝘆 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘀𝘁𝗼𝗿𝗶𝗲𝘀: 💎 Helped a client land 𝟮 𝗻𝗲𝘄 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝘀 𝘄𝗶𝘁𝗵𝗶𝗻 𝗷𝘂𝘀𝘁 𝟮 𝗱𝗮𝘆𝘀 of work 💎 Secured 𝟯 𝗶𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄𝘀 𝗳𝗼𝗿 𝗮 𝗰𝗹𝗶𝗲𝗻𝘁 𝘄𝗶𝘁𝗵𝗶𝗻 𝟮𝟰 𝗵𝗼𝘂𝗿𝘀 using targeted proposal strategies 💎 Generated 𝟭𝟬 𝗵𝗶𝗴𝗵-𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗹𝗲𝗮𝗱𝘀 𝗳𝗼𝗿 𝗮𝗻𝗼𝘁𝗵𝗲𝗿 𝗰𝗹𝗶𝗲𝗻𝘁 𝗶𝗻 𝟭 𝘄𝗲𝗲𝗸 through effective engagement 💎 Achieved 𝟳 𝘃𝗶𝗲𝘄𝘀 𝗼𝘂𝘁 𝗼𝗳 𝟭𝟬 𝗽𝗿𝗼𝗽𝗼𝘀𝗮𝗹𝘀 𝗳𝗼𝗿 𝗮 𝗰𝗹𝗶𝗲𝗻𝘁 𝘄𝗶𝘁𝗵𝗶𝗻 𝟮 𝗱𝗮𝘆𝘀 of start working together 👉🏻 Click "𝗛𝗜𝗥𝗘" button so you can experience: ✨ High quality work from a top-rated plus lead generation expert ✨ A business partner who will take care of your online business as if it's my own business ✨ A mentor who will help you achieve your goals that can 10X your business growth 𝗙𝗿𝗲𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻: I offer a free introductory call to explore how we can collaborate. Even if we don’t end up working together, you’ll still walk away with valuable tips and insights for your project. Feel free to message me anytime. I will reply ASAP. While I work closely with a limited number of clients to ensure top-quality service, I also have a team of skilled professionals in my agency who are available to assist at more affordable rates. This allows us to tailor our services to fit different project sizes and budgets, all while maintaining high standards of quality. ⚠️ 𝗗𝗶𝘀𝗰𝗹𝗮𝗶𝗺𝗲𝗿: 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 𝗥𝗲𝗮𝗹𝗶𝘀𝘁𝗶𝗰 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀: While I strive to deliver the best possible results through strategic profile optimization and targeted proposals, it’s important to understand that outcomes such as getting clients can vary. Results depend on several factors, including the competitiveness of your niche, the demand for your services, and whether your Upwork profile is new or already established. Some profiles see traction within days, while others may take several weeks of consistent effort. I don’t believe in overpromising—I believe in doing the right work and giving honest, data-driven insights every step of the way.
    Featured Skill Market Intelligence Analysts
    Customer Acquisition
    Sales Leads
    Sales Strategy
    Sales & Marketing
    Sales
    Business Proposal
    Project Proposal
    Proposal Writing
    Proposal
    Business Development
    Tech & IT
    Lead Generation
    Bidding
    Upwork API
    Upwork
  • $10 hourly
    • 4.7/5
    • (17 jobs)
    Worked as Quality Analyst for almost 4 years Worked as a Customer Support for 10 years Working from home for 8 years now. SKILLS/TASKS/TOOLS THAT I CAN HANDLE content writing copywriting customer support (email and chat) executive assistant social media manager Freshdesk Can handle chargeback claims transcription Wordpress Mass Planner Shopify Oberlo Reamaze ZenDesk Excel Google Docs Magento
    Featured Skill Market Intelligence Analysts
    Answered Ticket
    Email Etiquette
    Content Writing
    Customer Support
    Communication Etiquette
    Consumer Goods
    Customer Service
    Online Chat Support
    English
    Zendesk
    Order Processing
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    I am a Customer Service Expert with more than 10 years of experience in Customer Service and 3 years in Team Management roles at several multinational companies. I've worked on multiple projects, all resulting in significant success. My experiences helped me to develop my expertise in handling different facets of Customer Support and Cold Calling, whether it be through phone, email, or live chat. One of my goals is to be part of your company's success! ⭐⭐⭐⭐⭐ - Zendesk - Gorgias - Tawk - Intercom - Shopify - Freshdesk - Virtual assistant, Email Support, Chat Support - Community Management But look, we all know that's just talk. If you want to see for yourself some of the incredible results I've been driving all these years, get in touch with me, and let's have a chat about how my skill set will work best for you and provide immense value to your organization as well. Best Regards, Tim
    Featured Skill Market Intelligence Analysts
    Customer Support
    Virtual Assistance
    Answered Ticket
    Google Sheets
    Product Knowledge
    Customer Satisfaction
    Online Chat Support
    Email Support
    Inbound Inquiry
    Zendesk
  • $13 hourly
    • 3.7/5
    • (7 jobs)
    I’M ONLY ACCEPTING PROJECTS WITH MANUAL TIME ALLOWED AT THIS TIME. Experienced appointment setter in the automotive industry, lead handling and follow-up tasks are my strengths. Dedicated customer service specialist with 3 years of experience, tech-savvy, and Strong technical skills focused on providing solid results. Let’s chat!
    Featured Skill Market Intelligence Analysts
    US English Dialect
    Customer Service
    Technical Support
    Online Chat Support
  • $10 hourly
    • 4.9/5
    • (86 jobs)
    Having over 15 years of experience in the industry resolving complex customer inquiries, I am very confident that our company can deliver. We are passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. You can hire 1-20 employees from our firm and will be readily available to partner with your business.
    Featured Skill Market Intelligence Analysts
    Customer Experience Research
    Sales
    Telemarketing
    Cold Calling
    Data Entry
    Customer Service
    B2B Marketing
    Data Collection
    Scheduling
    Customer Experience
  • $12 hourly
    • 5.0/5
    • (6 jobs)
    Current Position ( Team leader in Amazon Germany Call Center): Position: Team Leader Duration: May 2019 – Present Responsibilities: Real-time management, team performance evaluation, handling salaries and payroll for agents. Responsible for coordinating hiring processes between operations and HR for German language evaluation. Responsible for scheduling to match contacts, working on 2 modules per contact and per hour module. Previous Positions: Mentor at Amazon Germany Call Center: Duration: September 2018 Agent at Amazon Germany Call Center: Duration: September 2017 Amazon.com Experience: Position: Team Leader at Amazon Call Center Duration: May 2021 – Present Encompassing real-time management, team performance, salaries, and payroll for agents. Responsible for coordinating communication between operations and the HR department for the assessment of German language proficiency. Accountable for the planning process to coordinate contacts. Working on 2 modules per contact and per hour module. Customer Support: Responding to inquiries, questions, and concerns of customers via phone, email, chat, or other communication channels. Troubleshooting: Identifying problems or challenges faced by customers and providing solutions or guidance to address them. Complaint Management: Handling customer complaints or dissatisfaction by responding appropriately, offering solutions, and attempting to resolve conflicts.
    Featured Skill Market Intelligence Analysts
    Email Support
    Microsoft Excel
    Gorgias
    Aircall
    Shopify
    BPO Call Center
    Call Center Management
    Management Accounting
    Management Skills
  • $15 hourly
    • 5.0/5
    • (4 jobs)
    Hello, there👋 In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My specialty includes: • Customer Relationship Management • Email, Phone, and Chat Support • Community Management • Customer Success I have the following skills: •Excellent verbal and written communication skills. •Strong attention to detail. •Strong interpersonal and complaint resolution skills. •Vast knowledge of Facebook, Instagram, Linkedin, Slack, Zoom, and Skype, Productivity tools like MS Office, G-Suite, Zendesk, Hootsuite, and Freshdesk. •Excellent phone, email, and instant messaging communication skills. I look forward to being the right Customer Service Professional for your business.
    Featured Skill Market Intelligence Analysts
    Sales & Marketing
    Phone Communication
    Sales
    Critical Thinking Skills
    Telemarketing
    Lead Generation
    Providing Information to Callers
    Cold Calling
    Email Communication
    Administrative Support
    Data Entry
    Customer Service
    Customer Support
  • $10 hourly
    • 5.0/5
    • (36 jobs)
    Top Real Estate Cold Caller | Expert Appointment Setter | Telemarketing Specialist | Lead Generation Bringing over a decade of expertise in Real Estate, Customer Service, and Sales, I am a results-driven professional with a proven track record in generating high-quality leads, booking appointments, and driving sales conversions. Having worked with industry leaders like Keller Williams, Century21, and RE/MAX, I excel in both Residential and Commercial Real Estate, including distressed properties. For the past 6 years, I’ve specialized in Cold Calling for Real Estate, handling FSBO (For Sale by Owner), Expired Listings, Circle Prospecting, and Skip Tracing to connect with motivated Buyers and Sellers. A successful real estate cold caller needs strong communication, active listening, and rapport-building skills, along with the ability to handle objections gracefully and understand the market. Also needs to be organized, persistent, and able to set appointments effectively. Real Estate Cold Calling FSBO (For Sale by Owner) outreach Expired Listings follow-up Circle Prospecting Skip Tracing and lead generation Building rapport with motivated buyers and sellers Appointment Setting Scheduling client meetings Coordinating with brokers and agents Maximizing calendar productivity Telemarketing Expertise Sales conversions High-quality lead generation Objection handling and persuasive communication CRM Management Proficient in: MOJO Batch Dialer Readymode Followupboss Calltools Vulcan7 XenCall Ability to adapt to new CRM tools seamlessly If you need a dedicated Real Estate Cold Caller, Appointment Setter, or Telemarketing Pro, I’m here to deliver results! No accent, Native Speaker!
    Featured Skill Market Intelligence Analysts
    Data Entry
    Warm Leads
    Lead Nurturing
    Customer Acquisition
    Prospect List
    Real Estate Cold Calling
    Scheduling
    Communications
    Telemarketing
    Outbound Sales
    Phone Communication
    Sales
    Lead Generation
    Real Estate
    Cold Calling
  • $20 hourly
    • 4.2/5
    • (30 jobs)
    Expert in Zendesk, Freshdesk, Salesforce, Magento, Desk.com, Monday.com and QuickBase. Previously worked in Amazon, Fashion Industry and Technical Support for Web Application. A Project Manager and a Customer Support in a Translation Company in Australia. Quick, very efficient, hardworking and responsible. I can do these tasks for you. Administrative Task (Data Entry, Typing Jobs, Research) Personal Task Email Management Website Management Social Media Management Calendar Management Lead Generation Data Management Project Management Store Management ( Shopify, Ebay, Amazon ) Customer Support ( Email, Chat, Ticket) Experiences/Responsibilities: - Microsoft Suite - Google Analytics Tracking and Reporting - Social Insights (Sprout experience a plus) - Google Ad Manager Reporting - Affiliate Reporting (AvantLink, Trackanomics) - Various other reporting needs - Live campaign tracking - Updating project management tool (Monday.com) - Fluent in English - Incredibly detail-oriented - Organized and able to keep up with fast-paced media environment
    Featured Skill Market Intelligence Analysts
    Google Analytics
    Microsoft Outlook
    Social Media Advertising
    Magento 2
    Customer Acquisition
    Salesforce CRM
    Basecamp
    Staffing Needs
    Customer Support
    Intercom
    Zendesk
  • $30 hourly
    • 4.5/5
    • (65 jobs)
    Greetings, I have been expecting you😀 I'm a Full-stack Web Developer with extensive knowledge of the entire development cycle across various web application technologies. My proficiency spans a wide range of programming languages and technologies, ensuring robust and innovative solutions for your projects. My Technical Expertise Includes⤵️: ❇️ Full-stack Development Custom PHP, JavaScript, MySQL, MSSQL, MongoDB ❇️ Frameworks Laravel, Symfony, ReactJS, VueJS, jQuery, D3.js, Bootstrap, Tailwind CSS ❇️ DevOps Docker, GitLab CI/CD (AWS/Azure/DO/GCP) ❇️ API Development RESTful APIs, Web Services, HTTP Methods, JSON/XML, API Security, OAuth, API Documentation, API Testing (Postman, Swagger), API Gateway, Microservices, Endpoint Design ❇️ API Integration Stripe API, PayPal API, Jetpay API, Forte API, RapidAPI, Binance API, Telegram API, OpenAI API ❇️ Automation n8n Automation 📌 My Services Include: 📌 🏆 Custom Web Development: Crafting bespoke website solutions that perfectly align with your business needs. 🏆 Web App Development: Designing and building user-centric web applications to enhance user experience and engagement. 🏆 Digital Transformation: Guiding businesses towards digitization, optimizing operations, and boosting productivity. 🏆 API Development & Integration: Developing robust APIs and integrating them with third-party solutions for seamless interoperability. 🏆 Proof of Concept (POC) & MVP Development: Creating POCs and MVPs to streamline market validation and fundraising processes. 🏆 n8n Automation: Implementing n8n automation in business operations, testing, CI/CD pipelines to increase efficiency and reduce errors. My Skillset: ⤵️ ❇️ Programming Languages: PHP, JavaScript ❇️ Web Technologies: HTML, CSS, Sass, Less, Bootstrap, Foundation, PHP, Ajax, jQuery, JSON, XML, GraphQL, REST, SOAP ❇️ Frameworks: Laravel, Livewire, ReactJS, VueJS, D3.js ❇️ Database Management: MySQL, MSSQL, MongoDB, Firebase ❇️ Content Management Systems: WordPress, Shopify, Blogger ❇️ AI Integration: Leveraging OpenAI, Ollama, Janus and other APIs. ❇️ Well-Structured Documentation: Created with Swagger, Redocly, DocumentationJS, JSDoc, OpenAPI, Markdown, and Pandoc. 📌Professional Background:📌 Over the past 10 years, I have honed my expertise in web development, mastering a diverse set of technologies and frameworks. 🧠 WHY ME?⤵️ 🍋 I deliver work that meets the highest standards, consistently striving to exceed client expectations. 🍋 I provide insightful recommendations to enhance project outcomes and reduce costs. 🍋 I take full accountability for tasks and projects, maintaining clear and frequent communication on progress. 🍋 My reliability is unwavering, ensuring swift responses to requests and inquiries. 🍋 Proficiency in both written and spoken English ensures seamless communication. 🍋 I bring a sense of humor to the work process, making collaboration enjoyable. I believe in creating lasting partnerships with my clients by delivering projects on time and exceeding expectations. I look forward to bringing my technical expertise and passion for web development to your project and making a meaningful impact. Best Regards, Peter Chijioke.
    Featured Skill Market Intelligence Analysts
    Linux
    Technical Documentation
    API
    jQuery
    API Integration
    Web Application
    API Documentation
    JavaScript
    MySQL
    WooCommerce
    Shopify
    WordPress
    Technical Writing
    Laravel
    PHP
  • $12 hourly
    • 4.8/5
    • (11 jobs)
    I am experienced in Sales (Real Estate Cold Calling, Acquisitions, and Dispositions - Vacant Land/ Houses, Lead Generation, Comps, Marketing Research) Customer Service Expert, Transaction Coordinator, Credit and Collection/ Financial Specialist. With 8+ years of professional work experience in several industries like Real Estate, Finance, Tech and Customer service support, and more!
    Featured Skill Market Intelligence Analysts
    Online Market Research
    Real Estate Cold Calling
    Online Chat Support
    Real Estate Acquisition
    Appointment Setting
    Customer Support
    Customer Satisfaction
    Sales Copywriting
    Data Analysis
    Administrative Support
    Customer Acquisition
    Customer Service
    Lead Generation
    Online Research
    Real Estate
  • $10 hourly
    • 5.0/5
    • (11 jobs)
    -Sales -Outbound Sales -Inbound Marketing -Marketing -Appointment Setting -Customer Service -Customer Support -Chat Support -Email Support -Client and account handling at the Yellowberry Hub.
    Featured Skill Market Intelligence Analysts
    Customer Support
    Outbound Sales
    Phone Support
    Online Chat Support
    Cold Calling
    Customer Service
  • $20 hourly
    • 4.8/5
    • (24 jobs)
    Hello! 👋 I’m a self-driven professional with over 7 years of experience in recruitment, talent sourcing, customer service (including chat, email, phone, and ticketing), and administrative support. My background includes working with both large corporations and small businesses, such as staffing companies, law firms, e-commerce businesses, digital banks, real estate, construction firms, and education businesses. I’ve provided exceptional service for major US companies like Altice Mobile, H2O, Boost Mobile, and DoorDash. I can assist your company with: • Recruitment: Talent sourcing, resume screening, interviewing, reference checking, onboarding support. •Talent Sourcing: Candidate research, job posting management, applicant tracking, networking and outreach. • Customer Service: Live chat, email support, phone support, ticketing system management, complaint resolution, order fulfillment, social media interactions. • Administrative Support: Data entry, document preparation, calendar management, travel arrangements, report generation, project coordination, e-book/course formatting, email and contact information management, internet research and More. Ready to enhance your business? Get in touch today! 🚀
    Featured Skill Market Intelligence Analysts
    Administrative Support
    Spanish
    HR & Recruiting Software
    LinkedIn Recruiting
    Internet Recruiting
    Gorgias
    Case Management
    Resume Writing
    Cover Letter Writing
    Zendesk
    Email Support
    Staff Recruitment & Management
    Customer Service
    Virtual Assistance
    Data Entry
  • $20 hourly
    • 4.9/5
    • (19 jobs)
    Calm, clear & results-driven. I’m a 6-year Customer Support Pro who turns issues into loyalty. Zendesk, Shopify, Gorgias, Excel—handled. Available across time zones. Let’s make every customer feel seen, heard & valued. Fast, human, unforgettable support. Customer support isn’t just a job for me—it’s the heart of how I serve. From managing inquiries and resolving issues to ensuring every customer feels heard and valued, I show up with a calm, thoughtful, and solution-focused mindset. My goal? To represent your brand as if it were my own—turning every interaction into an opportunity for connection, clarity, and care. 💬 What You Can Expect When I’m On Your Customer Support Team: ✅ Friendly, sincere communication—professional yet human, across phone, chat, and email ✅ Fast, clear resolutions for questions, complaints, and concerns ✅ Proficiency in Zendesk, Freshdesk, Gorgias, Help Scout & other CRM systems ✅ Round-the-clock customer support across global time zones ✅ Clean and accurate CRM data entry, follow-ups, and case documentation ✅ Deep understanding of eCommerce, SaaS, and service-based industries ✅ Gentle upselling/cross-selling that feels helpful, not pushy ✅ Calm under pressure—focused on solutions, not stress ✅ Strong multitasking, attention to detail, and proactive problem-solving ✅ Always showing up with empathy, patience, and a people-first mindset 💡 Beyond Support: Extra Value I Bring to Your Business With roots in Administrative Assistance and Sales Enablement, I also handle: • Email/calendar management via Google Workspace & Outlook • CRM updates in Salesforce, HubSpot & Zoho • Order tracking, invoicing & basic bookkeeping (QuickBooks, Xero) • Reporting, SOP creation & spreadsheet work in Excel/Google Sheets • Outreach & lead support with tools like Apollo, LinkedIn & Seamless.AI • Mailchimp & Lemlist email campaigns (cold/warm) • Appointment setting via Calendly, Acuity & time-zone coordination • Document & file organization across cloud platforms (Google Drive, Dropbox, OneDrive) 📊 Customer Support Results I’m Proud Of: • Strengthened brand loyalty through thoughtful follow-ups and personalized service • Achieved 96%+ customer satisfaction across multiple roles • Reduced average resolution time by 44% Whether you're growing a lean team or scaling your operations, I’m here to ensure your customer service/support experience feels personal, proactive, and powerful. Let’s make every customer feel like they matter—because they do. Send me a message, and let’s discuss how I can help improve your customer service. I deliver real results, backed by experience, dedication, and a proven track record of exceptional service.
    Featured Skill Market Intelligence Analysts
    Online Chat Support
    English
    Inbound Inquiry
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    Data Entry
    Email Support
    Client Management
    Salesforce CRM
    Customer Support
  • $12 hourly
    • 4.6/5
    • (27 jobs)
    Bonjour! I’m a native French speaker, a professional English to French translator, proofreader, French writer, and certified French teacher. I specialize in delivering clear, natural, and culturally accurate French translations for a wide variety of content — from technical documents, websites, and apps, to marketing copy and educational materials. My background as a French teacher gives me a deep understanding of grammar, style, and clarity, allowing me to produce content that is not only accurate, but also elegant and easy to read. ✅ 100% human translations – no AI or automated tools ✅ Tools I use: Antidote, Plagscan, Copyscape, Grammarly ✅ Friendly, fast, and always meet deadlines ✅ Top Rated Plus | 95% Job Success Score 🛠️ What I can help you with: English to French translation (technical, marketing, educational) Language pairs: English-Spanish-Italian to/from French French proofreading and rewriting App & website localization French content writing 🌍 Clients I work with: Businesses (SaaS, eCommerce, Tech) Authors & content creators Agencies & startups Language learners and educators I’d love to bring your content to life in flawless French. Let’s work together!
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    Parisian French Accent
    Spanish to French Translation
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  • $12 hourly
    • 4.9/5
    • (78 jobs)
    Hi! I'm Chinky, and I have more than 5 years of extensive experience in Telemarketing both B2B and B2C, Customer Service, Phone Support, Cold Calling, Appointment Setting, Web Research, and Virtual Assistant to the UK, US, Australian, Middle East, and China business markets. My goal is always to meet and exceed my clients' expectations for a long-term relationship and repeat business projects. I am a detail-oriented, honest, and hard-working person with strong written and verbal communication. I am well-driven, and I can work under pressure and with less supervision while delivering the best results. My skills and knowledge are not limited to providing efficient service to my client because, for me, learning new things and tasks is so enjoyable, and not only that, it could help me grow as a home-based agent.
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  • $10 hourly
    • 4.9/5
    • (18 jobs)
    🚀 Supercharge Your Sales with a Proven Cold Caller & Sales Expert! 🚀 Are you a real estate professional or business owner looking to boost your sales and expand your client base? Look no further! With over 6 years of experience in sales development, I specialize in cold calling and appointment setting that drives results. Why Choose Me? 🌟 Industry Expertise: From real estate to insurance, and from solar energy to SEO services, I've successfully connected businesses with their ideal clients. My diverse experience includes selling phone, internet, and TV services, as well as distributing bread and bagels to major US chain stores and grocery outlets. 🌟 Results-Driven Excellence: I consistently exceed monthly sales benchmarks and am committed to delivering exceptional customer experiences. 🌟 Passion and Commitment: My energetic and passionate approach drives results and inspires teams to achieve excellence. 🌟 Trustworthy and Reliable: You can count on me for professionalism and integrity, ensuring successful project delivery every time. I can use all types of technology and learn new things quickly. I am committed and professional. Let's connect and achieve remarkable results together! Feel free to send me an invite or a direct message. 📈💬
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    Customer Experience
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  • $34 hourly
    • 4.7/5
    • (58 jobs)
    Elevate Your Nutraceutical Brand or Product Development with Expert R&D and Market Launch Strategies - Overwhelmed by Regulatory Compliance? I ensure your products meet FDA/TGA standards, safeguarding your brand from potential legal pitfalls. - Struggling with Market Entry? As a specialist in Amazon FBA, I boost visibility through strategic product research, listings, and PPC optimization, ensuring a successful product launch. - Need Differentiation in a Crowded Market? I leverage trend analysis in wellness, biohacking, and functional foods to innovate your products, differentiate your brand, and capture attention with unique ingredients. - Seeking Effective Customer Engagement? From compelling copy to strategic email marketing, I create content that educates, engages, and converts leads into loyal customers. - Need a robust product development strategy? I specialize in evidence-based R&D and supplement formulation, ensuring compliance with FDA/TGA regulations. - Facing market saturation? Leveraging data-driven trend hunting and market research, I help identify high-demand, low-competition niches for your products. - Launching on Amazon and need expertise? As an Amazon FBA specialist, I optimize product listings, conduct keyword research, and manage PPC campaigns to enhance visibility and drive sales while ensuring compliance with Amazon and Facebook TOS. - Looking to engage and retain customers? I craft compelling content strategies that educate and convert, boosting customer acquisition, retention, and ROI. Let’s solve these challenges together! Hello, Nutrition Coach Chris here. I hold a BHSc in Nutritional & Naturopathic Medicine and am a seasoned expert in nutritional supplement development and launch. Whether you're introducing a single product or an entire brand, whether you need end-to-end project management or targeted help with one key aspect of your launch, I provide end-to-end solutions for your wellness brand needs, helping you to elevate your brand. With a strong foundation in Nutritional & Naturopathic Medicine (BHSc) plus Sports Nutrition, I specialize in the development and launch of high-quality nutraceutical products. My services include comprehensive market research, product R&D, and effective launch strategies tailored to the wellness industry. Here's what I offer: Nutraceutical Product Development: Expertise in supplement formulation and product sourcing, ensuring compliance with FDA regulations. Market Research & Trend Analysis: Utilizing tools like Helium 10, Google Trends and others to identify trending niches and develop products with high market demand and low competition. Product Launch & Management: Skilled in Amazon FBA, including product research, listing optimization, PPC campaigns, and SEO strategies to boost visibility and sales. Marketing Strategy: Crafting content and marketing strategies that drive lead generation, increase conversions, and enhance brand presence on digital platforms. Project Management & Consulting: Leading projects from concept to market, with a focus on evidence-based formulations and consumer-driven innovation. Whether you're launching a new nutritional line or enhancing existing products, I provide tailored solutions to meet your business goals. Let's connect to elevate your brand and products in the competitive wellness market.
    Featured Skill Market Intelligence Analysts
    Blog Writing
    Product Formulation
    Product Development
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    Amazon FBA
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    Regulatory Compliance
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  • $18 hourly
    • 5.0/5
    • (21 jobs)
    Need a UNITED STATES QUALITY freelancer without breaking the bank? Have a look! -Native English speaker -Native Spanish speaker -Hight Ticket Sales Closing and Appointment Setting with REAL conversion rates -Over half a decade of experience in B2B and B2C -Telemarketing Strategies -Vast experience with CRMs (Monday, Salesforce, GoHighLevel, Hubspot, etc.) -Lead Generation, quality hand-picked leads only -Quality Assurance on lists of data (Data Entry) -Live Chat and SMS with Customers -Customer Service, certified from my previous corporate experience for global Call Center (BPO) companies -Sales, Retentions and Contract Renewals -Over a year of experience managing a team of sales representatives -Sales Coaching and English/Spanish Teaching and Translation -I've done sales and relationship management in: ✅An Immigration Law Firm (Legal Intake) ✅A Pharmacy, Insurance Company Alternatives, a Dental Company and a Medical Billing Firm ✅Credit Repair ✅Education and Coaching Businesses ✅E-Commerce and Web Development Startups ✅The Biggest Travel Agencies (Hospitality) ✅Digital Marketing Agencies (experience in Community Management included) ✅Tech Companies (SaaS) ✅Solar Companies and Home Appliances (Homeowners love a confident expert!) ✅A UPS franchise (Executive Assistant) ✅A Debt Collection Agency ✅Telecommunications (Phone Carriers) ✅A Retail Electric Provider ✅Cable TV
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    Client Management
    Virtual Assistance
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    Sales
    Salesforce
    Customer Acquisition
    Relationship Management
    Transaction Processing
  • $40 hourly
    • 4.8/5
    • (111 jobs)
    🏆 Top-Rated Plus Freelancer on Upwork Hello there, I’m a Customer Success Manager and Project Manager with over 14 years of experience helping SaaS companies and service-based businesses deliver exceptional customer support. ✔ Fluent in English, Spanish, and French — I can connect with your clients globally ✔ Track record of boosting CSAT scores and retention rates ✔ Fast, reliable, and proactive problem-solver ✔ Known for building strong, long-term client relationships ✔ Timely, detail-oriented, and dedicated to your success I’m not just another freelancer, I’m your partner in delivering world-class customer support. Whether you need someone to manage your support team, streamline processes, or resolve client issues quickly and professionally, I’m here to help you keep your customers happy and loyal. Ready to strengthen your customer experience and grow your business? 📅 Let’s set up a quick call — I’d love to learn more about your goals and see how I can help.
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    English to Haitian Creole Translation
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    Email Etiquette
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  • $25 hourly
    • 4.1/5
    • (8 jobs)
    About me: Open-minded Enjoy to develop personally Native in German; fluent in English and Turkish Commerical College education (Austria)
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  • $75 hourly
    • 5.0/5
    • (275 jobs)
    Our agency builds out a proven, 𝙖𝙪𝙩𝙤𝙢𝙖𝙩𝙚𝙙 𝙛𝙪𝙣𝙣𝙚𝙡 strategy used by 8 and 9 figure businesses to automate closes under $2500, and qualify leads for products above $2500... before they get on the phone with you. We can build this out for you in 𝟮-𝟯 𝙬𝙚𝙚𝙠𝙨, 𝙬𝙞𝙩𝙝𝙤𝙪𝙩 𝙮𝙤𝙪 𝙡𝙞𝙛𝙩𝙞𝙣𝙜 𝙖 𝙛𝙞𝙣𝙜𝙚𝙧. 𝙈𝙮 𝙂𝙤𝙖𝙡: To build you a funnel system that works so well, you won’t need me anymore. I’ll map out your ideal customer journey, set up your ClickFunnels, GoHighLevel, or Kajabi infrastructure, and hand you a fully automated lead generation machine in 2-3 weeks. 𝙒𝙝𝙮 𝙈𝙚? 𝟭. $600k+ earnings & 100% JSS on Upwork with a 5-Star rating 𝟮. Helped a $997 product earn over $100k in 22 days without any ad spend 𝟯. Helped my client generate $100k in a single day through a targeted email campaign 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙄 𝙊𝙛𝙛𝙚𝙧: 𝟭. Perfect Webinar/Offer Creation – Russell Brunson's Strategy + Alex Hormozi's Strategy 𝟮. $100M Landing Page Templates – Iman Gadzhi & Russell Brunson's designs (Light/Dark Mode). 𝟯. VSL & Webinar Funnels – 1-page, 2-step, and 3-step customer journeys for split testing. 𝟰. Webinar Optimization – Recording best practices, high-touch editing, and stack refinement. 𝟱. Productized Offer Graphics – 8-10 visuals applying Alex Hormozi’s Value Equation. 𝟲. NewsWire Press Release – Get featured on Fox, ABC, CBS, Bloomberg, and 300+ outlets. 𝟳. Testimonial Mastery – Coaching & video editing to create high-impact case studies. 𝟴. Automation & Integration – ActiveCampaign, ClickFunnels, Stripe, and Calendly setup. 𝟵. Email & Show-Up Sequences – 10-email nurture series + automated SMS/email reminders. 𝟭𝟬. Technical Setup & Speed Optimization – Domain, hosting, and page load optimization. 𝙃𝙤𝙬 𝙄𝙩 𝙒𝙤𝙧𝙠𝙨: 𝟭. Begin by watching my introduction video to understand exactly what you'll be getting and how it will transform your business. 𝟮. We meet so I can learn your business inside and out, define your goals, and reverse-engineer the perfect funnel for your audience. 𝟯. My team will create high-converting funnels—webinars, VSLs, and application pages—in record time. 𝟰. We’ll integrate ClickFunnels, GoHighLevel, and Kajabi to eliminate manual work and keep your funnel running smoothly. 𝟱. Once your funnel is live, I’ll introduce you to Justin, my paid media strategist, who will flood your funnel with targeted leads via LinkedIn, Meta Ads, and YouTube. 𝘼𝙗𝙤𝙪𝙩 Us: 𝟭. We're 2 Comma Club winners (processed $1,000,000 though a single funnel). 𝟮. Our copywriting team has worked directly with Russell Brunson and Funnel Hackers Live. 𝟯. Partnered with industry leaders to help businesses achieve 7- and 8-figure revenues through Evergreen Webinar and Exit Funnel strategies. 𝙇𝙚𝙩’𝙨 𝙜𝙚𝙩 𝙮𝙤𝙪 𝙡𝙚𝙖𝙙𝙨 𝙬𝙝𝙞𝙡𝙚 𝙮𝙤𝙪 𝙨𝙡𝙚𝙚𝙥. 𝙏𝙤 𝙜𝙚𝙩 𝙨𝙩𝙖𝙧𝙩𝙚𝙙, 𝙩𝙝𝙚 𝙗𝙚𝙨𝙩 𝙩𝙝𝙞𝙣𝙜 𝙮𝙤𝙪 𝙘𝙖𝙣 𝙙𝙤 𝙞𝙨 𝙬𝙖𝙩𝙘𝙝 𝙢𝙮 𝙫𝙞𝙙𝙚𝙤.
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    ClickFunnels
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