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based on 747 client reviews
  • $20 hourly
    Expert in Zendesk, Freshdesk, Salesforce, Magento, Desk.com, Monday.com and QuickBase. Previously worked in Amazon, Fashion Industry and Technical Support for Web Application. A Project Manager and a Customer Support in a Translation Company in Australia. Quick, very efficient, hardworking and responsible. I can do these tasks for you. Administrative Task (Data Entry, Typing Jobs, Research) Personal Task Email Management Website Management Social Media Management Calendar Management Lead Generation Data Management Project Management Store Management ( Shopify, Ebay, Amazon ) Customer Support ( Email, Chat, Ticket) Experiences/Responsibilities: - Microsoft Suite - Google Analytics Tracking and Reporting - Social Insights (Sprout experience a plus) - Google Ad Manager Reporting - Affiliate Reporting (AvantLink, Trackanomics) - Various other reporting needs - Live campaign tracking - Updating project management tool (Monday.com) - Fluent in English - Incredibly detail-oriented - Organized and able to keep up with fast-paced media environment
    Featured Skill Market Intelligence Analysts
    Google Analytics
    Microsoft Outlook
    Social Media Advertising
    Magento 2
    Customer Acquisition
    Salesforce CRM
    Basecamp
    Staffing Needs
    Customer Support
    Intercom
    Zendesk
  • $10 hourly
    I am a highly motivated, result oriented individual, willing to go the extra mile to reach goals and learn along the way. I have 8 + years experience as a Customer support and a Technical support Representative. Started my career with a telesales job selling contract mobile phones to UK customers. Later worked as Technical Support Officer in Convergys and Dell Computers (US Support) , helped customers with their Dell laptop and desktop issues for more than 6 years. Worked as an appointment settler in one of the best Canadian insurance company. We used to gather basic customer information. Once customers are verified, we do live transfers to the insurance Advisors. Worked with one of the best amazon retailers on Upwork and completed their project successfully, where helped onboarding new customers purchasing laptops and making sure the new system is set up successfully. I can follow instructions, BPO industry helps me in enhancing my communication skills, Good Typing, Good Computer knowledge helps me do multiple tasks efficiently.
    Featured Skill Market Intelligence Analysts
    Inbound Inquiry
    DSL Troubleshooting
    Virus Removal
    Customer Acquisition
    Appointment Setting
    Customer Service
    Desktop Support
    Microsoft Word
    Customer Support
    Data Entry
    Customer Satisfaction
    Performance Optimization
    Technical Support
    Phone Support
  • $15 hourly
    Hello and thank you for visiting my profile! I am a dedicated and results-driven freelance professional with a passion for sales and customer service. With a proven track record of exceeding client expectations, I am committed to delivering outstanding results and ensuring customer satisfaction. Why Choose Me: * Sales Expertise: With 10 years of experience in sales and customer service roles, I excel in identifying opportunities, building relationships, and closing deals. I have a keen understanding of the sales process from prospecting to closing, and I consistently meet and exceed sales targets. * Customer Service Excellence: I believe in delivering exceptional customer service to build lasting relationships. My customer-centric approach ensures that clients not only receive a product or service but also a positive and memorable experience. * Communication Skills: Effective communication is at the core of successful sales and customer service. I am proficient in articulating product features, benefits, and solutions, and I ensure clear and transparent communication throughout client engagement. Services I Offer: * Sales Strategy Development: Crafting customized sales strategies to maximize revenue and drive business growth. * Customer Relationship Management: Building and maintaining strong customer relationships through effective communication and personalized service. * Lead Generation: Implementing targeted lead generation strategies to identify and pursue potential clients. * Sales Presentations: Developing compelling and persuasive sales presentations that showcase the value of products or services. * Problem Resolution: Resolving customer issues promptly and professionally to ensure a positive customer experience.
    Featured Skill Market Intelligence Analysts
    Customer Satisfaction
    Cold Calling
    Google
    Financial Report
    Microsoft Excel
    Sales
    Customer Service
    Sales Presentation
    Microsoft Word
    Problem Solving
    Invoicing
    Product Knowledge
    Selling
    Lead Generation
    Zendesk
  • $15 hourly
    My name is Dexter James, and for the past three years, I have specialized in virtual assistance, focusing on cold calling and appointment setting across various industries such as digital marketing, real estate, and life insurance. I have experience generating leads from Instagram/Facebook Ads and working with architectural firms. My proficiency in advanced CRM platforms like Go High Level and Salesforce has been instrumental in efficiently managing client databases, streamlining communication, and executing targeted outreach strategies. Additionally, I worked as an Account Associate at Comcast where I was required to interact with customers, provide exceptional service, and collaborate with co-workers to achieve the company’s goals. In my previous roles, I've consistently exceeded expectations by generating leads, nurturing client relationships and driving sales growth. I'm skilled in identifying qualified prospects, conducting effective cold calls, and scheduling high-value appointments, all contributing to tangible results. I’m an experienced appointment setter and cold caller for small and medium-sized businesses. Whether you’re trying to win work, list your services, or B2C/ B2B transactions, I can help. •Knows CRM systems and dialer, Lead Generation, identifying qualified prospects and handling different types of objections, • Open to short- and long-term career with a client and can work without supervision. •Dependable, coachable, and have a full-time commitment to the job, especially for a long-term career. • I am willing to learn and adapt quickly to different processes/company tools
    Featured Skill Market Intelligence Analysts
    Administrative Support
    Lead Generation
    Customer Service
    Calendar Management
    Appointment Setting
    Sales Analytics
    Cold Calling
    Sales Leadership
    Leadership Skills
    Email Support
    Phone Support
    Data Entry
    Technical Support
    Virtual Assistance
    Online Chat Support
  • $15 hourly
    I’m passionate about providing high-quality services to people and helping their businesses grow so they can focus on their business success. I am computer savvy, flexible, and dedicated to my work. I always do my best to complete every project I have to meet 100% customer satisfaction. I am skilled in communicating with clients over the phone and by email. I have experience with Dynamics 365, IBM Sterling, Zendesk, Hubspot, Slack, Shopify, and other tools. I am also eager to learn to use any new tools that get the job done well. I look forward to working with you in providing excellent customer service or appointment setting and anything else you may need help with!
    Featured Skill Market Intelligence Analysts
    SaaS Development
    Appointment Setting
    Scheduling
    Customer Satisfaction
    Phone Communication
    Customer Support
    Customer Service
    Cross Functional Team Leadership
    Quality Control
    Leadership Skills
    Email Communication
    Business Development
    B2B Marketing
    Email Support
  • $15 hourly
    Are you a Solopreneur/start-up overwhelmed with the surfeit of tasks that it takes to keep up with your business/passion? Let me help - I’m equal parts creative and techy I bring 10+ years of experience to the table from diverse niches. I thrive on learning new software, and systems, and embracing change. Innovation is my happy place, and I see it as a form of creativity. I want to learn the overall big picture of your business and understand your pain points. I excel at identifying ways I can assist and/or streamline the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward. I’m a bit obsessed with creating business systems and harnessing the amazing tools for online automation that fit your business and will keep it humming without taking over your life. Ready to let go of doing it all yourself? Let’s talk! Skills: ✅Website Support 👉Tech savvy skills for design/layout, page builds, plugins, and backend theme tweaking. 👉WordPress (using page builder Thrive Architect, Elementor), all in one website platforms - Wix, Weebly, SquareSpace, Showit.) 👉Setup of website client booking/scheduling systems (Calendly, CRM native schedulers, Omnify, Simplybookme) ✅Workflow, systems, and process improvement 👉Online forms to make your business run smoother. (Machform, Paperform, Typeform, Google forms) 👉Project and Task management (Trello, Slack, Monday. com) 👉Digital asset organization and management. (Google suite, Dropbox, Trello, Evernote, Lightroom) 👉Productivity Tools - Evernote, Slack, Zoom, Skype, Google/Apple/Microsoft tools for word processing, spreadsheets, and presentations. ✅Marketing 👉Email marketing setup and implementation. (Active Campaign, Mailchimp) 👉Pinterest Marketing - set up and support. 👉Marketing automation - building opt-in, thank you, sales, and order pages. (Website page builders or stand-alone tools) 👉Facebook Messenger Chatbot Marketing. (Manychat, Mobile Monkey) 👉Digital collateral design and layout for website, marketing and social media. (Photoshop, Canva) ✅E-commerce 👉 Shopify (order fulfillment, refunds processing, Email handling) 👉eBay , Alibaba, Amazon management ✅Customer Service 👉 Email / Live chat support 👉social media handling 👉call /SMS Support 👉 Zendesk If you're seeking a reliable, trustworthy, and professional Team Player then let's connect! 🤝
    Featured Skill Market Intelligence Analysts
    Email Support
    Ecommerce
    Phone Communication
    Online Chat Support
    Social Media Management
    Customer Service
    Product Knowledge
    Customer Support
    Customer Satisfaction
    Cold Calling
    Providing Information to Callers
    Content Writing
    Administrative Support
    Shopify
  • $17 hourly
    Experienced virtual assistant specialized in customer support, transcription, translation and executive VA jobs. Supported a number of E-commerce businesses in increasing sales, lead generation and social media management. With eight-year experience in Customer Service, quality and proficiency had played a great role in fulfilling customer satisfaction. I have been a consistent top performer in Customer Service gaining awards and recognition from the firms I've worked with.
    Featured Skill Market Intelligence Analysts
    API Testing
    Shopify Apps
    Cryptocurrency
    Data Entry
    Customer Service
    Sales
    English to Filipino Translation
    Filipino to English Translation
    Fraud Mitigation
    Forex Trading
    Stenography
    General Transcription
    Social Media Management
    Zendesk
  • $20 hourly
    🎯 Results-Driven Sales Closer | Master of Objection Handling "I eat objections for breakfast! 👀" 🔥 Professional Experience ✅ 4 Years in Real Estate Sales & Closing ✅ 6 Years in the Call Center Industry (Inbound, Outbound, and Sales Closing) 🏆 Sales & Closing Expertise 💼 Over 10 Years of Proven Experience Across Various Industries: B2B SaaS, Real Estate, Telecommunications, Credit Repair, PPC Campaigns, and Insurance Inbound & Outbound Sales Telemarketing and Cold Calling Lead Generation and Qualification Appointment Setting Consultative and Solution Selling 📢 Communication Excellence: Clear American Accent and Exceptional English Proficiency 📈 Marketing Expertise SEM (Search Engine Marketing) SEO (Search Engine Optimization) Social Media Advertising on Facebook, TikTok, Google, and Instagram 🚀 Why Hire Me? ✅ Sales Closer Extraordinaire: I specialize in generating, nurturing, and converting leads to drive revenue growth. ✅ Appointment Setting Pro: With 8+ years of cold calling and inside sales expertise, I handle 15–20 calls/hour, qualify leads, and close deals effectively. ✅ Consultative Approach: I adopt a value-driven method tailored to your business objectives. ✅ Dependable & Self-Motivated: A committed professional with a proactive work ethic. ✅ Tech-Savvy Sales Partner: Proficient with CRMs and sales tools for seamless operations. ⚙️ Tools & Software Expertise 💡 CRM: Salesforce, HubSpot, REsimpli, Five9, Podio 💡 Dialers: Aircall, Freshcaller, Skype, Five9 💡 Lead Gen Tools: Apollo.io, LinkedIn Sales Navigator 💡 Productivity Suite: MS Office (Excel, Word, PowerPoint, Outlook) 💼 Equipped for Success Hardware: High-performance Desktop & Laptop Audio Gear: Plantronics Noise-Canceling Headset Connectivity: Globe Fiber Internet (Up to 150 Mbps) 🏆 Upwork Achievements ✔️ Top Rated Plus Freelancer ✔️ 6,000+ Hours Logged ✔️ 100% Job Success Score ✔️ Responsive and Reliable 💬 Let’s Collaborate! Looking for a dependable, results-oriented sales closer and telemarketing expert? Let’s connect to discuss how I can help your business succeed. Best regards, John Carl Mata
    Featured Skill Market Intelligence Analysts
    Management Skills
    Real Estate Investment Assistance
    Email Marketing
    Sales Development
    Sales Management
    Telemarketing
    Sales & Marketing
    Sales
    Real Estate
    Cold Calling
    Outbound Sales
  • $33 hourly
    🚀 Unlock Unmatched Growth with HowSimpl (450% Revenue Boost for Clients!) Our Team. Everything You Need to Grow - Your All-in-One Digital Partner for Growth! Hi, I’m the founder of HowSimpl — we help brands to grow smarter and faster through workflow automations, tech, Web3 & AI, design, and marketing. $150M in sales, 556K+ leads, and counting. The numbers speak for themselves. We don’t just promise results; we deliver them, turning ordinary businesses into extraordinary success stories. 👋 Who We Are: We’re not just another agency. We’re a team of 50+ experts with experience across 1,000+ projects. Whether it’s taking a brand from zero to scale or revamping the strategy of big brands, we know how to deliver results. What We Do Best: • Development (Web, AI & Blockchain) • Marketing (Full-Service) • Design (UX/UI, Graphic & 3D) Our Mission: Simplify your success. We combine cutting-edge technologies with tailored strategies to skyrocket your business growth. Why Work With Us: - Automation & Integration Services - Long-Term Partnership - Award-Winning Team - Tailored Solutions - Expertise in Web3 & Web2 - AI development & integrations If you’re looking for one reliable partner - let’s talk. We’d love to gift you a a free 5-hour trial, including a development and marketing, to show you what we can do, no strings attached.
    Featured Skill Market Intelligence Analysts
    Social Media Advertising
    Pay Per Click Advertising
    NFT Marketplace
    Smart Contract
    Cryptocurrency
    Web Development
    SEO Keyword Research
    Solidity
    Digital Marketing
    NFT Minting
    UI/UX Prototyping
    Web Design
  • $45 hourly
    David Bly once said, " Striving for success without hard work is like trying to harvest what you have not planted." I stand firmly with this statement as hard work, perseverance and determination are three key practices in my life. I pride myself on being : ✔️organized and keen on details ✔️energetic ✔️ goal oriented ✔️one who encourages challenges and change as it fosters growth and creates opportunities. I work well independently and have been told by my previous managers and coworkers that I have great initiative. I am also flexible to work cohesively within a team environment. I have experience working with several softwares and programs such as : - Communication Tools : Email clients, Google Meet, Microsoft Teams, Signal, Skype, Telegram and Zoom. - Presentation Tools: Google Slides and Powerpoint - Social Media Platforms: Clubhouse,Facebook, Instagram, Snapchat, , TikTok and Twitter - Spreadsheets: Excel and Google Sheets - Word processing & document publishing tools: Canva, Google Docs, Microsoft Office Suite The main services I aim to offer include: o Administrative duties o Content creation o Customer service o Data entry and management o Email o Managing Social media platforms o Project management o Proof reading o Virtual assistance
    Featured Skill Market Intelligence Analysts
    Business with 1-9 Employees
    Social Media Content
    Customer Support
    Customer Service
    Inventory Management
    HubSpot
    Task Coordination
    Event Planning
    Customer Acquisition
    Administrative Support
    Leadership Skills
    Content Creation
    Writing
  • $55 hourly
    I’m Keyla, and there’s a few things you should know about me: I’m in the top 10% of Upwork Talent, with dozens of 5-star reviews I have over a decade of experience in marketing My clients routinely see 5x (or more!) ROI I’ve managed MILLIONS in ad spend, bringing businesses 6- and 7-figure profits And I’m an Air Force veteran, which means I have the focus, drive, and adaptability to solve your problem and deliver results. Online marketing can be a challenge. You need someone in your corner who’s got a proven track record of providing customized, tactical solutions. Someone who can go on a full-scale online offensive and create a brand image that’s impossible to ignore. And if the military metaphors can’t convince you, maybe some of my happy clients can: ⭐⭐⭐⭐⭐ “If you're considering a partnership with The Boss Level Agency, I wholeheartedly encourage you to move forward without hesitation. Our collaboration with them has been nothing short of excellent. They've driven a remarkable 93% surge in our online sales, and we're still seeing an ongoing upward trend.” ⭐⭐⭐⭐⭐ “Hands down the best decision I ever made for my business was hiring these guys! Saw 50%ish growth in the first two months. Small price to pay for such a big outcome. Would recommend them twice if I could on here. Could not be happier!” Not convinced by the reviews? That’s okay, I’ve got case studies too. And these are just a small sample; you can see others on my profile: We took an e-commerce store from “blah” to “blastoff,” increasing website traffic by 150% and doubling their sales. A technical audit to clear up website performance, a content overhaul, and a custom marketing plan helped the business soar. We helped a plumbing company achieve an overwhelming 2100% increase in leads, while cutting their cost per lead by 85%! The company was willing to spend up to $10,000 a month on ads, but only if they saw results in an incredibly competitive field. We gave them the results they wanted and then some! I don’t just work with businesses. Do you have a marketing agency that needs extra hands on deck for a project, or a committed partner to help you grow? I’d love to connect with you as well! If you want explosive growth for your business and a long-term partner you can count on, you want to work with me. I take the time to listen to you and learn about your business, so that my team and I can create a marketing plan tailored to your needs. No cookie-cutter strategies here, just cutting-edge methodologies and tactics that rocket your brand to the head of the line. Uncertainty is like a ticking time bomb for a business or an agency. When you work with me, I’ll defuse that bomb and bring clarity to your marketing strategy. Just shoot me a message and take the first step in joining forces. Looking forward to working with you! To your victory, Keyla Keywords: White Label Markting, Facebook Ads, Facebook Marketing, Facebook Manager, Facebook Advertising, Google Ads, Google Advertising, Google Performance Max, Google Shopping, Google Display, Instagram Ads, Instagram Advertising, Instagram Business Manager, White Label Facebook Ads, White Label Google Ads
    Featured Skill Market Intelligence Analysts
    Social Media Advertising
    Social Media Marketing
    Digital Ad Campaign
    Instagram Ad Campaign
    Facebook Ad Campaign
    Display Ad Campaign
    Facebook Advertising
    Lead Generation
    Lead Generation Strategy
    PPC Campaign Setup & Management
    Marketing
    Marketing Campaign Setup & Implementation
    Marketing Strategy
    Google Analytics
    Google Ads
  • $40 hourly
    🏆 Top-Rated Freelancer on Upwork ✔ 13 years of experience in the customer support industry ✔ Fluent in English, Spanish, and French ❤️ Passionate about delivering top-notch service ⏰ Known for timely and efficient resolution of client issues 📈 Proven record of improving customer satisfaction rates 🤝 Built successful long-term relationships with clients 🏁 Reliable and dedicated, always going the extra mile for project success Seeking a Trusted Partner for Customer Support? When it comes to customer support, choosing a provider that acts as a true partner is vital. As a committed partner, I am dedicated to helping my clients succeed by delivering exceptional service and continuous improvement. I work closely with clients to understand their needs and develop custom support solutions that drive their business forward. Don't settle for just another vendor; let's schedule a quick call and see how I can help your business thrive.
    Featured Skill Market Intelligence Analysts
    Customer Service
    Technical Support
    English to Haitian Creole Translation
    Hospitality & Tourism
    HTML5
    Incident Management
    Zendesk
    Microsoft Office
    Email Etiquette
    US English Dialect
    Client Management
    Customer Relationship Management
    Customer Retention Strategy
    Customer Acquisition
  • $30 hourly
    Navigating through the complex frameworks of technology and customer support, I specialize in crafting seamless digital experiences and efficient operational strategies for businesses in the telecommunications sector. Just as a seasoned engineer meticulously lays down lines in unexplored territories to connect distant communities, I connect aging systems with cutting-edge solutions, ensuring reliability and enhancing customer satisfaction. My expertise lies in integrating platforms like HubSpot, Zendesk, and Google Cloud to streamline processes and improve service delivery. With a foundation in RevOps, particularly on the Support Ops side, I help businesses optimize their workflows and adapt to the ever-evolving demands of the market. Now, I bring this wealth of experience to your organization, ready to engineer the solutions that will drive your business forward in an increasingly connected world.
    Featured Skill Market Intelligence Analysts
    Zapier
    Ticketing System
    CRM Automation
    ActiveCampaign
    Customer Support
    Customer Service
    Odoo
    Technical Support
    Shipping & Order Fulfillment Software
    Training
    HubSpot
    Startup Company
    Team Management
    Zendesk
  • $23 hourly
    Why hire me? I provide superb quality remote service delivery. It's that simple. My Upwork client showcase: Start-ups | Para-legal services | Mortgage brokers | Bankruptcy referral | Insurance brokers | Tech-driven gardening services | Online delivery services | Real estate services | Digital marketing | Health care | E-commerce Support | SaaS marketing | Edutainment™ Support | FinTech Sales and Marketing Prior job experience: Entry-level, Supervisory, all the way to Mid-level management roles, 15 years total. The knowledge and skills I've picked up help me serve my clients better. Been "Upworking" for the past 9 years and the journey has been fruitful. I know however that the best is yet to come!!!
    Featured Skill Market Intelligence Analysts
    Email Marketing
    Business Development
    Customer Experience
    Customer Experience Research
    US English Dialect
    Prospect List
    Digital Marketing
    Telemarketing
    List Building
    Outbound Sales
    Cold Calling
    B2B Marketing
    Salesforce CRM
    Lead Generation
  • $325 hourly
    The Down-Market Advantage In a strong economy, sales come easy. In a down market, only those with the right sales systems, follow-ups, and closing techniques continue to grow. I build, implement, and optimize sales systems that protect businesses from downturns, eliminate bottlenecks, and turn leads into revenue. 🔹 I don’t just generate leads—I help you CLOSE them and increase LTV. What I Do (For High-Performance Teams & Closers) Sales Process Optimization – Convert more leads into buyers with battle-tested high-ticket closing frameworks. Objection Handling Mastery – Remove resistance, eliminate budget objections, and close deals confidently. High-Ticket Sales & Closing – Struggling with hesitant buyers? I fix stalled deals and increase conversions. Cold Outreach & Lead Generation – Done-for-you outbound (LinkedIn, email, and calls) to fill your pipeline. CRM & Pipeline Automation – Optimize your lead tracking, follow-ups, and deal flow for consistent revenue. Proven Results ✔ Closed multiple six-figure deals by optimizing outbound sales processes for B2B service providers. ✔ Increased close rates by 30%+ for multiple businesses by refining scripts & objection-handling. ✔ Helped a real estate firm secure high-value investors through a structured sales system. ✔ Trained and coached teams to close high-ticket deals, increasing conversion rates significantly. ✔ Designed high-performing cold outreach campaigns that consistently booked meetings with decision-makers. Terms of Engagement I work on a structured retainer + hourly model to ensure execution quality. I do NOT engage in commission-only roles. I only work with serious businesses ready to take action and implement proven sales frameworks. Ready to Win? If you need elite-level execution, high-ticket closing, and a bulletproof sales strategy, let’s connect today. No commission-only offers. Let’s talk if you’re serious about scaling.
    Featured Skill Market Intelligence Analysts
    Sales Strategy
    Sales Consulting
    Appointment Setting
    Sales Coaching
    Business Consulting
    Sales Leadership
    Sales Funnel Implementation
    Business Development
    Outbound Sales
    Sales Development
    B2B Lead Generation
    B2B Marketing
    High-Ticket Closing
    Telemarketing
    Cold Calling
  • $22 hourly
    My name is Syed Mustafa from Pakistan. I have done Bachelor's in Business and i am Professional Tele-Sales, Customer Support, Scheduler and Appointment Setter for any Cold Calling or Telemarketing campaign. I am offering my services in Real Estate, Roofing, Cleaning, Solar, Mortgage, Insurance industry including B2B services like digital marketing and Merchant Cash Advance. Expert level of doing calling. I am a also giving services as a Virtual Assistant with the following skills. Typing 60 WPM Microsoft office and Google sheets & forms. Converting Docs Formats Actively looking for the opportunity to join any thriving team or individually to help boost their numbers and revenue. Goal-focused and energetic telemarketing and Data entry skills with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. Regards Syed Mustafa Business Manager K&Z Communication
    Featured Skill Market Intelligence Analysts
    B2B Lead Generation
    Customer Service
    Telemarketing
    Lead Generation
    B2C Marketing
    Sales
    Cold Calling
    Typing
    Online Chat Support
    Phone Communication
    Data Entry
    Microsoft Office
  • $17 hourly
    Need a UNITED STATES QUALITY freelancer without breaking the bank? Have a look! -Native English speaker -Native Spanish speaker -Hight Ticket Sales Closing and Appointment Setting with high conversion rates -Over half a decade of experience. -Telemarketing Strategies -Vast experience with CRMs (Monday, Salesforce, GoHighLevel, Hubspot, etc.) -24/7 Availability -Lead Generation, quality hand-picked leads only -I've done sales and relationship management in Phone Carriers, Cable TV, a Retail Electric Provider, the biggest Travel Agencies, a Debt Collection Agency, a Medical Retailer, a Law Firm, Digital Marketing Agencies, Tech Companies (SaaS), a Solar Company, and even a UPS franchise. -Quality Assurance on lists of data (Data Entry) -Live Chat and SMS with Customers -Customer Service, certified from my previous projects for global Call Center (BPO) companies -Sales, Retentions and Contract Renewals -Over a year of experience managing a team of sales representatives. -Sales Coaching and English Teaching.
    Featured Skill Market Intelligence Analysts
    Client Management
    Virtual Assistance
    Communication Skills
    CRM Software
    Sales Consulting
    Telemarketing
    Customer Service
    Online Chat Support
    Cold Calling
    Call Center Management
    Sales
    Salesforce
    Customer Acquisition
    Relationship Management
    Transaction Processing
  • $75 hourly
    Are you struggling to book more appointments and feel like no matter what you're hitting a wall? Expert in Lead Generation and Cold Email outreach specifically utilizing Hubspot, Apollo and Sendgrid. I am a Sales professional with a demonstrated history of rapid sales growth and scalable business development processes. Highly-skilled in prospecting, Sales Management, Software as a Service (SaaS), Sales Process and new product launch. After all these years, cold email outreach is still one of the very best channels to generate leads and grow sales. The challenge today is creating copy that is unique to everything else that lands in a persons inbox. I have over 12 years of experience in the fast-moving world of lead generation and sales strategies If you are looking to significantly enhance your marketing strategy, sales strategy, and business development, look no further to access specialized knowledge and expertise that you can't find anywhere else.
    Featured Skill Market Intelligence Analysts
    Sales Strategy
    SendGrid
    Apollo.io
    Drip Marketing
    Cold Calling
    Lead Generation Content Creation
    CRM Software
    Email Marketing Strategy
    Business Development
    Email Campaign Setup
    Outbound Sales
    Business Writing
    SaaS
    Gmail
    Lead Generation
    Sales
    HubSpot
  • $16 hourly
    Hello, I'm Muhammad Raza, a passionate sales professional with over 6 years of experience in B2B and B2C sales, appointment setting, and business development. My journey includes diverse industries, where I've consistently driven growth, achieved remarkable results and I've honed my skills in making impactful connections and driving sales. With a track record of over 1 Million phone calls, I bring a wealth of experience and a strategic approach to every project. My past jobs demonstrate that I work with clients long-term and consistently deliver excellent results. My Expertise Includes: Inbound and Outbound Sales Cold Calling Sales Development Email and Chat Support Appointment Setting High Ticket Sales: Skilled in closing high-value deals by understanding client needs and delivering tailored solutions. Latest Sales Tools I Excel In: Salesforce HubSpot Apollo Microsoft Office Mojo Dialer Lead Generation Specialties: Solar Leads Insurance Real Estate B2B Appointment Setting What Sets Me Apart: Consistently meeting monthly sales conversion benchmarks Identifying upselling opportunities Delivering exceptional customer experiences Utilizing advanced selling and persuading techniques Passionate, result-oriented, and energetic Self-motivated, trustworthy, and reliable Strong leadership skills I'm committed to delivering exceptional customer experiences, consistently meeting sales conversion benchmarks, and identifying upselling opportunities. My goal is to foster strong working relationships and exceed expectations with every project. Let's connect and explore how I can contribute to your success!
    Featured Skill Market Intelligence Analysts
    Copywriting
    Lead Qualification
    Sales
    Price & Quote Negotiation
    Microsoft Office
    Salesforce
    Business Development
    Cold Calling
    Administrative Support
    Email Communication
    Customer Acquisition
    Customer Service
    HubSpot
    Telemarketing
    List Building
  • $15 hourly
    Hi, I have been in the line of sales development & telemarketing since 2015 - Closing deals for real estate, various tech support, health insurance, customer service and high ticket closing in multiple industries; doing demos and onboardings on Zoom as well as giving daily classes. I began working on Upwork.com early 2020, and have achieved amazing results for my clients. I’m blessed with the opportunities the freelancing platform and previous work experiences have given me. The highlight for me was In June 2021, I became General Manager for a company in Miami Florida called BluChip llc. My roles were hiring operators, quality checking calls and supervising the whole department in the US office. I’d like to add that I am a native English speaker - I maintain professionalism everywhere at all times. I am familiar with multiple dialers and crms. I recently finished a project with Uphex and I was with them for a year where I did product demos and took daily classes for the users. I can definitely work under pressure with a positive vibe without quitting; I Am Grateful. Thank you!
    Featured Skill Market Intelligence Analysts
    Customer Service Chatbot
    YouTube
    Voice-Over
    Acting
    Voice Acting
    Phone Communication
    Call Scheduling
    Telemarketing
    Phone Support
    Customer Service
    Cold Calling
    Online Chat Support
  • $50 hourly
    I specialize in implementing new sales systems that work for your business.🚀 I design automated sales systems, strategies, funnels, training, sales collateral, and marketing collateral that make your sales process and/or team function and perform better than they did last month.🎯 People also hire me for: ✅ Sales Strategy ✅ Building smart and automated outreach sequences with Clay.com ✅ LinkedIn Lead Generation ✅ LinkedIn Ads ✅ Email Marketing ✅ Email Scripts ✅ Email automation ✅ Sales team management ✅ Sales Processes ✅ Sales Automation ✅ Sales pipeline and CRM Optimization ✅ Commission Structures / Compensation packages ✅ Sales Call Scripts ✅ Sales Enablement Content / Sales Kits ✅ Pitch Decks / Presentations ✅ Lead Generation In my previous full-time sales representative roles: ⚡I've helped startups reach and scale beyond their first $10k MRR 📈 Grew YoY net profit by an average of 10% 🔥 Grew YoY volume by an average of 30% General Experience: ✅ Sales (7 years) ✅ Negotiation (7 years) ✅ Email Marketing (6 years) ✅ Sales Management (4 years) ✅ Contract Law (2 courses) ✅ Product Development (4 years) "Sales organizations that have a closely monitored, strictly enforced, or automated sales process are twice as likely to perform well compared to organizations who have a nonexistent or informal structure." -Harvard Business Review
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  • $155 hourly
    I am a 20 year sales and marketing veteran. I have an MBA coupled with early experience as a full-time sales rep, marketing manager, and director of sales. Since 2020 I have worked full time as a sales and marketing freelancer / contractor and now also operate as a legal entity. My services include: - Account management - Client relationship building - Cold calls - Copywriting and content development - CRM implementation - Email marketing - Lead generation - Market and competitor research - Sales pitch decks and presentations - Sales planning and process development - Sales proposals - Social media planning My expertise is with B2B service based organizations in a variety of industries, stages of growth and geographical locations. Client examples include: - CDP SaaS-based product - Commercial office real estate company - Corporate housing - Ecommerce marketplace SaaS start-up - EHR-integrated technology platform for healthcare - Environmental services company - Event planning services company - Herbal extract products for nutraceutical industry - Offshore supply vessel service provider - Oil & Gas offshore labor and services company - Web application / software development company Please message me if you'd like to review a list of specific client and project references. I look forward to speaking with you and discussing how I may help your business to grow.
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  • $10 hourly
    👑 Upwork Verified 🏆 Top Rated Plus Upwork freelancer 💯 95% Job Success Score ⏱️ Reply within 24 hours 24/7 Are you an entrepreneur, e-commerce merchant, or business leader struggling to juggle multiple tasks? I'm here to help you streamline your operations and boost your productivity. As a dedicated bilingual virtual assistant and e-commerce specialist with over 3 years of experience, I offer tailored support that allows you to focus on what truly matters: growing your business. Fluent in French and English, I leverage my bilingual skills to unlock new markets and foster strong relationships with your diverse clientele. My ability to communicate effectively in both languages enhances customer engagement, leading to higher satisfaction and loyalty. What I Offer ? E-commerce Virtual Assistant : ☑️ Amazon Virtual Assistant: Boost sales and customer satisfaction. ☑️ eBay Account Management: Optimize listings for greater visibility. ☑️ Walmart Seller Centre Services: Drive your products in a vast marketplace. ☑️ Shopify Virtual Assistant: Streamline store management and customer service. ☑️ Etsy Account Manager: Enhance the reach of your handmade items. ☑️ Wayfair Store Management: Maximize visibility and sales. ☑️ WooCommerce Listings: Create and optimize listings to attract customers. ☑️ Seller Support: Reliable assistance for customer inquiries. ☑️ A to Z Services: Complete management of e-commerce operations. ☑️ Web Research/Data Gathering: In-depth research to inform decisions. ☑️ Listing Creation & Optimization: Craft compelling listings that convert. Bilingual Virtual Assistance : ☑️ Administrative Support: Efficient task management with Microsoft 365 and Google Suite. ☑️ Customer Service: Bilingual support via Zendesk, Freshdesk, or similar tools. ☑️ Data Entry: Accurate data handling for seamless operations. ☑️ Medical Assistance: Scheduling and follow-ups for healthcare professionals. ☑️ Scheduling: Organizing appointments with Calendly. ☑️ CRM Management: Optimize your customer relationship systems. ☑️ Project Coordination: Track project milestones effectively. ☑️ Content Creation: Articles and social media content using ChatGPT and Gemini. ☑️ Social Media Management: Grow your audience on Facebook, Instagram, and TikTok with tools like Buffer and Later. ☑️ Email Management: Handle correspondence efficiently and professionally. ☑️ Time Management: Prioritize tasks to ensure deadlines are met. ☑️ Document Preparation: Create and format documents to meet your needs. Benefits of Working With Me: - Enhanced Efficiency: Organizational skills free up your time for strategic growth. - Cultural Insight: Bilingual abilities foster effective communication. - Custom Solutions: Tailored services to meet your specific needs. - Cost-Effective Support: Save on overhead costs while gaining expert assistance. Let’s work together to elevate your business! Contact me today to discuss how I can help you achieve your goals. Let’s Collaborate!
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  • $10 hourly
    I am a b.tech(IT) pass out. I m working as a freelancer. Dedication and delivering the given job on time are my plus points. I believe in delivering accurate results within the expected turnaround time.I am here to serve clients with high level of expertise, quality and timely work at a reasonable cost.
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  • $50 hourly
    14 years within Sales and Marketing for Technology and Marketing Services companies. Recently left a 2 year role with Powerverse, a BP owned company.
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  • $17 hourly
    ​I am a seasoned Virtual assistant and skilled customer service provider with a technical background. I have sufficient knowledge of the internet, Googles Suite, MS Office applications, telephone etiquette, email and chat support, and other administrative tasks. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I am always driven to work with integrity and excellence. I do have a mix of experience and paying close attention to detail. I am accustomed to working on multiple tasks simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives. I worked as a Sales Representative for more than 8 yrs we usually deal with customers in person and over the phone, chat and email. I also worked as a Technical Support Representative and as an IT Service Desk Analyst for more than 5 years, we handle computers, and we support customers over the phone by helping them fix their computers for any Hardware, Software, or Network connectivity, including VPN-related issues. I should be part of your team because I am confident in any interactions with others with a positive attitude where I can share my talents and experiences and I can also work patiently in any task. I can contribute a lot to your team where I can apply my communication skills such as being a good listener which I believe is one of the best ways to be a good communicator. I also listen actively. I can do work efficiently that delivers exceptional results that could fit in beautifully and be a great addition to the team. I’m a team player but can steer the ship alone if needed. ​
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  • $30 hourly
    Strategic Account Executive responsible for 2.8 million in pipeline generated through developing relationships. Known for understanding customer needs, entrepreneur-driven, team-player, active listening, and problem-solving.
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