Hire the Best Social Listening Professionals

With 6+ years of experience in social intelligence, I help brands, agencies, and research teams turn online conversations into decisions. As a Top Rated Plus freelancer with a 100% job success rate and 2,000+ hours delivered on Upwork, I've worked with global agencies supporting Fortune 500 clients and directly with universities, startups, and growing brands across North America, Latin America, and Europe. What sets my work apart is the combination of depth and speed: I don't just monitor, I synthesize, contextualize, and deliver insights that are ready to act on. WHAT I DO ▪️ Social listening and monitoring ▪️ PR and reputation intelligence ▪️ Consumer insights and voice of customer ▪️ Competitive analysis ▪️ Audience and market research ▪️ Trend forecasting ▪️ R&D and product research ▪️ Reddit and community mining ▪️ LatAm and Spanish-language research ▪️ Media monitoring (1,000+ sources) ▪️ Crisis and M&A monitoring ▪️ Influencer landscape research INDUSTRIES I'VE WORKED WITH 💊 Pharma and Healthcare: patient sentiment, congress monitoring, brand reputation 🚗 Automotive and Environmental: global media monitoring, regulatory risk tracking 🎓 Education and Academia: competitor benchmarking, enrollment intelligence 🏥 Insurance: multi-market competitive benchmarking across LatAm 📱 Technology and Telecom: campaign integrity, product feedback, social research 🛍️ Consumer Goods: community research, content strategy, audience analysis BY THE NUMBERS ▪️ 100% job success rate ▪️ 2,000+ hours on Upwork ▪️ Top Rated Plus, top 1% of freelancers ▪️ Clients across North America, LatAm, and Europe WHY CLIENTS COME BACK ▪️ Proven depth: I've supported intelligence programs covering 120K+ monthly mentions, major pharma congresses (ESMO, ASCO, ASH), M&A events, and daily executive briefings across Talkwalker, Brandwatch, Meltwater, and 15+ other tools. ▪️ Bilingual native-level: Native English and Spanish. I conduct research, interviews, and reporting directly in both languages with no translation layer and no lost nuance. ▪️ Deliverable-focused: Reports that are ready to share with stakeholders, not raw data dumps. Clear narrative, actionable recommendations, and formats that match how your team actually works. ▪️ Selective by design: I work with a small number of clients at a time so I can be genuinely invested in each project's success. If you're looking for someone who can hit the ground running, set up the right queries, ask the right questions, and deliver insights that actually influence decisions, I'd love to hear about your project.

🌟 Energetic Psychology Graduate | Community Engagement Specialist | Creative Problem Solver 🌟 Skilled in blending analytical thinking with creativity, I bring psychological expertise and a passion for connecting with people. With experience as a chat support agent and community moderator, I excel at fostering positive online interactions. Proficient in Microsoft Office, Google apps, and Canva, I am eager to contribute positively to a dynamic team environment. Skills: - Psychological expertise 🧠 - Community engagement and moderation 🌐 - Adaptability 🔄 - Technological proficiency (Microsoft Office, Google apps, Canva) 💻🎨 - Interpersonal communication 🗣️ - Problem-solving 🤔 ✨ Quick learner with a positive mindset 🚀 Strong analytical and problem-solving skills 🖼️ Creative flair demonstrated through Canva proficiency 🤝 Passionate about building meaningful connections and maintaining positive community interactions Ready to contribute to a dynamic team with fresh ideas, a passion for understanding human behavior, and a love for engaging with people. 🌈💼

I am a highly skilled and detail-oriented professional with extensive experience in Microsoft Excel, Word, SAP, and data entry. I specialize in engaging and retaining clients through effective communication across chat and email platforms. With a fast typing speed and strong analytical abilities, I excel at resolving customer issues promptly and ensuring a high level of satisfaction. My background also includes proofreading and editing to maintain accuracy and clarity in all forms of written communication. Additionally, I have hands-on experience managing social media accounts, particularly on TikTok and Instagram, helping to maintain brand presence and audience engagement. I am also experienced in conducting thorough website reviews, offering clear, constructive feedback on functionality, user experience, and design to help improve overall site performance.

Scrolling past average freelancers is easy. But if you’re looking for a social media manager who gets real results, pause right here. Most brands don’t fail because of content. They fail because there’s no system behind it. I don’t just “post.” I build a content engine that turns attention into trust and trust into sales. Here’s what that looks like: ► Content strategy built around your audience and buying behavior ► Short-form videos designed to stop scroll and drive action ► Captions that feel natural but guide people to buy ► Structured content calendar for consistency and brand clarity ► Ongoing optimization using real performance data Results I’ve delivered: ► Grew a fashion brand by 1,000+ targeted followers in 30 days ► Increased engagement to 3–5% within weeks ► Generated 50K+ organic views on Reels without paid ads Why clients stay: ► Content that attracts the right audience ► Strategy that converts attention into revenue ► Consistency that compounds over time If your content isn’t converting or your growth feels random, Send me your page. I’ll show you exactly what’s missing and how to fix it. Social media marketing | Social Media Management | Social Media Content Creation | Social Media Content | Instagram | Facebook | TikTok | Instagram Story | Twitter/X | Pinterest | Social Media Strategy | Content Creation | Canva | YouTube | Content Management | Canvas | Content Strategy | Marketing Strategy | Brand Management | Social Media Advertising | Social Media Engagement | Digital Marketing | Graphic Design | Marketing Strategy | Market Analysis | Instagram Marketing | Facebook Ads Manager | Short-Form Video Editing | TikTok Marketing | Meta Ads | TikTok Ads | Paid Social Campaigns | Performance Marketing | Organic Social Media Growth | Content Strategy | Content Planning | Visual Storytelling | Creative Direction | Influencer Marketing | UGC Content | Community Management | Engagement Growth | Lead Generation | Conversion Tracking | A/B Testing | CRO | Retargeting | Analytics & Reporting | Trend Analysis | Social Listening | Shopify Marketing | B2B Marketing | SaaS Marketing

I help brands and creators turn ideas into consistent, eye-catching social media content that actually connects with people—not just fills a feed. I work as a Social Media Manager with a strong focus on content strategy, design, and storytelling across platforms like Instagram, X (Twitter), LinkedIn, and more. My approach blends creativity with structure, so your content looks professional, stays on-brand, and builds real engagement over time. What I can help you with: • Social media management & content planning 📅 • Content creation & ghostwriting ✍️ • Canva-based design (posts, carousels, branding visuals) 🎨 • AI image generation for unique visuals 🤖 • Logos, thumbnails & infographics • Personal branding & online presence growth 🚀 I care about making content that feels human, clear, and memorable. Whether you’re building a personal brand or growing a business, I focus on making your message easier to understand—and harder to ignore.

Reliable English Customer Service & Chat Support Specialist | Remote VA | Available Immediately – Relocating to Brazil I’m a clear communicator with strong problem-solving skills and a genuine passion for helping people. Whether it’s handling customer queries via chat/email, providing virtual assistant support, or evaluating AI responses for quality and accuracy, I deliver fast, professional results with minimal supervision. I’m fully remote-ready, flexible with time zones, and excited to start immediately. Currently relocating to Brazil, so I’m looking for long-term, location-independent opportunities that let me deliver consistent value from anywhere. Key strengths: • Clear English communication (native-level) • Chat & email customer support experience • Detail-oriented AI evaluation & feedback • Quick learner – comfortable with tools like Zendesk, Gmail, Slack, etc. • Professional, friendly tone every time Available 20–30+ hours per week and ready to jump in today. Happy to hop on a quick call or start with a test task.