Agile Project Manager | Operations Manager | QA Background | Workflow & Team Leadership Expert
💼 Nearly 4 Years of Experience
🎯 Software, Operations & Digital Projects
🚀 Agile & Process Implementation Specialist
📊 Metrics, Reporting & Performance Management
Hi! I’m Welch, a Project and Operations Manager with nearly 4 years of experience in software projects, process optimization, and team leadership.
I specialize in organizing complex projects and operations, structuring teams, implementing efficient processes, and turning chaos into clarity — so companies can scale with confidence and predictability.
I’m passionate about building organized, motivated, and high-performing teams — while giving founders and stakeholders full visibility into progress, risks, and results.
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📌 SERVICES OFFERED
◾ Project & Operations Management
I manage projects and operational workflows from planning to delivery, ensuring timelines, scope, priorities, and resources are always aligned.
◾ Agile Leadership & Scrum Management
I conduct all Scrum ceremonies, backlog management, sprint planning, and continuous improvement practices to keep teams productive and focused.
◾ Process Design & Optimization
I map, document, and implement scalable processes that bring clarity, reduce rework, and improve efficiency across departments.
◾ Team Leadership & Performance Management
I lead, motivate, and support cross-functional teams, ensuring high engagement, accountability, and consistent delivery.
◾ Reporting, Metrics & Stakeholder Communication
I create dashboards, presentations, and reports with KPIs, productivity metrics, and project insights for data-driven decision-making.
◾ Quality Assurance & Risk Management
With a strong QA background, I help teams prevent defects, manage risks, and maintain high-quality standards throughout delivery.
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🛠️ TOOLS & PLATFORMS: Jira, ClickUp, Monday, Asana, Trello, Notion, Confluence, Slack, Excel, Sheets, Figma, Miro, Airtable, Bitbucket
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🌟 WHAT I BRING TO YOUR BUSINESS
✨ Clear Structure: Well-defined workflows and responsibilities
✨ Operational Efficiency: Reduced bottlenecks and wasted time
✨ Strong Leadership: Motivated and aligned teams
✨ Full Transparency: Real-time visibility for stakeholders
✨ Reliable Delivery: Predictable timelines and quality results
✨ Scalability: Systems designed for growth
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🎓 EDUCATION
🎓 Postgraduate Degree in Software Engineering (Quality Focus)
🎓 Postgraduate Degree in Project Management & Agile Methodologies
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🤝 WHY WORK WITH ME?
I combine technical knowledge, strategic thinking, and people-focused leadership to help businesses execute projects smoothly and sustainably.
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📩 Click “Hire” and let’s bring clarity, structure, and efficiency to your projects and operations.
Agile Project Management
Scrum
Jira
Project Management
Operations Management Software
Notion
ClickUp
QA Management
Eduardo C.
Recife, Brazil
$50/hr
5.0
55 jobs
🚀 Top-Rated Laravel Expert | 15,000+ Hours Worked
⭐ Why Choose Me?
✅ 12+ Years Laravel Expertise – Extensive experience building scalable, high-performance web applications.
✅ 20+ Years Web Development – Deep technical background across CRM systems, Social Networks, Web Game APIs, Education, Finance, Event Management, and Contest Management.
✅ Certified Agile Project Manager – Successfully managed and led development teams of up to 15 developers.
✅ Business-Oriented Developer – Certified Java Programmer, PMI Agile Certified Practitioner (Scrum, XP, Lean), and experienced entrepreneur providing both technical excellence and strategic business insights.
✅ Excellent Communicator & Problem Solver – Fluent English (bilingual), comfortable with Slack, Zoom, Skype, Teams, Jira, Pivotal Tracker, Git, AWS, and DigitalOcean.
⭐ What Clients Say:
⭐⭐⭐⭐⭐ "Eduardo is the best! Top 3 developers I've worked with on Upwork. Trustworthy, communicative, extremely knowledgeable."
⭐⭐⭐⭐⭐ "Eduardo consistently exceeds expectations. His database design, code quality, and attention to detail are outstanding. We kept extending our project because he’s just that good."
⭐⭐⭐⭐⭐ "Eduardo turned my idea into reality. He’s a fantastic programmer and a true partner. I'm already planning our next project together!"
⭐⭐⭐⭐⭐ "One of the best people I've worked with—highly skilled and genuinely cares about your project."
⭐ My Commitment to You:
✅ Rapid Response & Availability – Ready to start with 24h notice, ensuring smooth, reliable collaboration.
✅ Long-Term Partnership – Prioritize trust and sustained value over short-term gains.
✅ Clear Documentation – Always provide comprehensive documentation, so your project remains transparent and maintainable.
🏆 Ready to Level Up Your Project?
Let's schedule a quick Zoom/Skype/Teams call—reach out today, and let’s transform your vision into reality!
PHP
Laravel
Vue.js
MySQL
PostgreSQL
JavaScript
Amazon Web Services
SaaS
Tailwind CSS
ChatGPT
CRM Development
Ecommerce
Agile Software Development
Automated Testing
Unit Testing
Gabriela M.
Salvador, Brazil
$49/hr
5.0
157 jobs
Top Rated Plus Technical Project Manager with 8+ years leading SaaS delivery, cybersecurity operations, and cross-functional technical execution across distributed teams in the US, LATAM, and Europe.
I help startups and scaling companies improve delivery execution, reduce operational bottlenecks, align engineering and business stakeholders, and create scalable delivery operations in fast-paced technical environments.
My experience includes coordinating complex initiatives across engineering, infrastructure, security, AI, product, and operations teams, with a strong focus on Agile delivery, execution governance, API-driven environments, and scalable operational workflows.
Core expertise:
• SaaS delivery & technical project execution
• Agile delivery management (Scrum/Kanban)
• Cross-functional coordination across engineering, infrastructure, product, and security teams
• SOC 2 & ISO 27001 operational coordination
• API integrations & platform operations
• Sprint planning, backlog prioritization, and release coordination
• Delivery governance, KPI/OKR tracking, and workflow visibility
• Risk management, dependency mapping, and execution planning
Recent results:
✔ Increased feature adoption by 30% within 6 months
✔ Improved delivery visibility and sprint predictability for scaling teams
✔ Coordinated distributed engineering and product teams across multiple time zones
✔ Led compliance and operational initiatives involving engineering and security stakeholders
✔ Improved workflow scalability and execution coordination across SaaS environments
Tools:
Jira, Confluence, ClickUp, Asana, Linear, Monday, Notion
Fluent in English, Portuguese, and Spanish.
Agile Project Management
Dev & IT Project Management
Scrum
Technical Project Management
Project Management
Project Delivery
Product Roadmap
SOC 2
ISO 27001
Jira
Atlassian Confluence
Product Backlog
Agile Software Development
Project Budget
Project Prioritization
Project Risk Management
SaaS
Cybersecurity Management
Stakeholder Management
Cross Functional Team Leadership
Romulo C.
Resende, Brazil
$18/hr
5.0
65 jobs
I am a seasoned Operations and Project Manager specializing in bridging the gap between clients, design, and development teams. With a background leading teams at Scale AI and managing international mobility for Nissan, I thrive in high-stakes environments that require precision, discretion, and a keen eye for quality control.
Currently, I manage 5+ diverse client accounts in the UI/UX niche, ensuring that every project moves efficiently from kickoff to launch while maintaining the highest standards of quality. Whether it's managing complex workflows in Notion and Slack or performing deep-dive QA on live websites, I am a proactive team player focused on delivering results.
Tech Stack & Expertise:
- Management & Ops: Notion, Slack, Google Workspace, Jira, Fathom.
- Design & QA: Figma, Responsive Web Testing, UI/UX Review.
- Languages: Bilingual fluency in English and Portuguese (BR).
Agile Project Management
Email Communication
English
Portuguese
Customer Service
English to Portuguese Translation
Brazilian Portuguese Dialect
Project Management
Operations Management Software
Quality Assurance
Customer Satisfaction
Stakeholder Management
Digital Project Management
Account Management
Quality Control
UX Writing
Figma
Jira
Slack
Project Scheduling
Ana Cristina J.
Santa Rita do Sapucai, Brazil
$18/hr
4.8
20 jobs
Agile Project Manager with over ten years of experience leading multidisciplinary squads in dynamic and multicultural environments. Strong expertise in team coaching, stakeholder management, agile project planning and execution, and continuous value delivery. Experienced in defining requirements with Product Owners, optimizing processes and performance metrics, and promoting a results-oriented and continuous improvement culture. Certified PSM II, PSM I, PSPO I, PSPO AI, OKR CP, and PMP, combining strategic business vision with hands-on leadership to remove impediments, foster collaboration, and ensure high-impact deliveries.
Agile Project Management
Project Management Professional
Scrum
Jira
Project Plans
Budget Management
Project Analysis
Agile Software Development
Project Delivery
People Management
Team Alignment
Arturgil O.
Recife, Brazil
$20/hr
5.0
1 jobs
✅ 15+ Years of Experience | ✅ PHP Laravel & Full Stack Specialist | ✅ React Native Mobile Developer | ✅ Tech Lead & Project Management Experience | ✅ API & Systems Integration Expert
Full-stack Web Developer with over 15 years of experience delivering high-quality, scalable, and maintainable solutions. I specialize in backend development with PHP and Laravel, combined with modern frontend technologies such as React, Vue.js, HTML, and CSS.
Solutions I Develop:
⭐ Web Applications
📱 Mobile Applications (iOS & Android)
🌐 Modern Websites
🛒 E-commerce Solutions
⚙️ WordPress Development
🔗 API Integrations
📊 Custom CRM Systems
📈 Administrative Dashboards
🤖 Web Automation & Process Optimization
🚀 SaaS Platforms
I have solid experience building complete web applications, from architecture and API integrations to responsive user interfaces and performance optimization. I also develop mobile applications using React Native, ensuring a consistent experience across platforms.
My focus is on writing clean, efficient code and delivering reliable solutions that meet business needs. I’m comfortable working independently or as part of a team, always aiming for clear communication and on-time delivery.
Mobile App
Web Application
PHP
Laravel
MySQL
React Native
JavaScript
Vue.js
jQuery
Product Development
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