Agile Project Manager Job Description Template
An effective description can help you hire the best fit for your job. Check out our tips to provide details that skilled professionals are looking for.
Agile project manager job description template
An Agile Project Manager is crucial in leading teams to deliver complex projects using Agile methodologies. Because this role requires balancing multiple priorities and ensuring the team can successfully meet project goals on time, strong leadership skills and expertise in Agile frameworks are required.
Creating a detailed Agile Project Manager job description will increase your chances of finding the perfect candidate who can contribute to your company’s growth and success. The template below can be used as a great starting point and custom-tailored to your and your brand’s requirements.
Job overview
We are looking for a dynamic Agile Project Manager to oversee program management and guide our cross-functional teams in the agile process. This role focuses on defining project scope, managing deliverables, and fostering collaboration across our agile teams to meet key milestones.
The Agile Project Manager will work closely with the scrum master and product owner to facilitate agile ceremonies, allocate resources, and ensure project alignment with business objectives. In addition to managing projects in an agile environment, this role will involve mentoring team members and applying a proactive management approach to drive outcomes.
Key responsibilities
The Agile Project Manager’s core duties include:
- Project planning and execution. Develop comprehensive project plans, setting clear project goals and deliverables while managing timelines and resource allocation.
- Agile ceremony facilitation. Lead agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to maintain project momentum.
- Stakeholder communication. Communicate project progress, risks, and issues to stakeholders, ensuring alignment and managing customer expectations.
- Risk and impediment management. Identify and address potential risks or impediments, utilizing problem-solving and risk management techniques to maintain project flow.
- Continuous improvement. Foster a culture of continuous improvement within the team, encouraging iterative progress and adherence to agile principles and best practices.
Qualifications and skills
Our ideal candidate should possess:
- Education. A Bachelor’s degree in a related field or equivalent experience, with PMP, PMI, or CSM certifications, is highly valued.
- Work experience. Proven track record in agile project management within software development or similar agile-focused environments, with experience in both traditional project management and agile management approach.
- Technical skills. Proficiency in agile frameworks such as Scrum, Kanban, and Lean, as well as tools like Jira or Trello to manage backlog and project flow.
- Interpersonal and communication skills. Strong leadership, critical thinking, and problem-solving skills, along with the ability to collaborate effectively with team members and stakeholders.
About our company
Our company values innovation, collaboration, and excellence in project delivery. We embrace an agile approach to drive high-quality results for our clients and foster an agile work environment where team members can grow and contribute meaningfully.
Agile Project Manager Hiring Resources
Explore talent to hireLearn about cost factorsSee interview questionsAgile Project Managers you can meet on Upwork
- $45/hr$45 hourly
Mark S.
- 5.0
- (10 jobs)
Falls Church, VAAgile Project Management
Risk ManagementBudget ManagementStakeholder ManagementTeam ManagementInternational BusinessSoftware DevelopmentProduct DevelopmentAudio ProductionVideo EditingAdobe PhotoshopAgile Software DevelopmentBusiness ManagementManagement SkillsProject ManagementSuccess-focused, adaptable, and entrepreneurial Project Manager with more than 15 years of experience leading complex projects in the Information Technology service industry. Diverse background in overseeing work for clients in the travel, education, manufacturing, trade associations and other business sectors. Effective leadership abilities combined with excellent communication, negotiation, and problem-solving skills. Proven record of optimizing operations and motivating cross-functional teams towards delivering mission-critical initiatives on time and within budget, while also ensuring alignment with organizational objectives. Proficient in project portfolio management, building robust stakeholder relationships, presenting key decision-influencing information, directing high-performing teams, driving innovation, and savvy vendor selection. Career Accomplishments • Founded IT services agency and invented a proprietary CMS. Defined strategic planning for corporate identity and marketing. Built up an eclectic client base and highly proficient company staff. Realized more than $10M in client revenues and sold agency to investors. • Saved Marriott International substantial cost overrun by leading more than 40 associates to generate a new content standardization and platform migration effort that was executed in less than one year. • Reinvented dysfunctional political advocacy application for General Motors International. Formulated growth strategy and enacted it in six subsequent foreign markets in under four years. • Elevated Johns Hopkins University’s revenues and students’ scholastic achievement measures by supervising the creation of a software articulation of their proprietary teaching techniques and deploying it in Maryland and Florida grade schools. Because I'm new to Upwork, here are some testimonies I've received from past clients I secured outside of this site. “Mark is not only competent in planning and delivering an incredible product, he was also able to guide APGNN on what would benefit our needs and made several recommendations that had not yet been considered. APGNN is a medical organization, and we appreciated Mark’s ability to articulate the process in a way that was easy for us to understand without becoming overly technical. We found him to be very collaborative and professional throughout the entire process.” —Elizabeth Burch | President, APGNN "Mark is a very detail-oriented Project Manager. He connects with his team players as well as key stakeholders. He asks great questions during business meetings and has insightfulness on how to approach problem-solving. Mark’s biggest strength is that he listens to understand the requirements - which is a key attribute to being a top leader. Working with him brings out the best in people, regardless of industry. His experience is very unique and vast. If you do not hire Mark, consider him a gift to your competitor. That’s how strongly I feel about his work ethic, leadership, and project management as well as relationship building skills." —Manish Shere | Program Manager at Peraton "I hired Mark because of his ability to quickly grasp, learn, and master almost any subject. I haven’t yet met anyone else that learns as quickly, is as perceptive to ask the right questions, and comes up with creative/innovative solutions as readily as him. Apart from being very technical, Mark has strong written and oral communication skills. While he is an engineer/project manager by profession, he could very well be a writer. As an employee, Mark does not need to be closely supervised as he is self-motivated, accountable, and very professional. I look forward to one day working with him again.” —Jeannette Bernardo | President, Filius Corporation "Over the last two decades, I have engaged Mark on a number of projects for different businesses. Every project was successfully completed and led to additional work. I wouldn't hesitate to recommend Mark and am happy to speak more via email or phone at any time.” —Jonathan Meisner | Founder/Owner, Meisner Entertainment Group "I utilized Mark's expertise for many years to help my organization grow. His focus on details, accuracy and timeliness allowed us to see success with every project he was involved with. I highly recommend him.” —Mathew Newfield | Senior Vice President & Chief Security Infrastructure Officer (CSIO), Unisys "During my tenure the University had undertaken a major building campaign (largest in 25 years). We required a branding of the major building campaign and a re-branding of our plant facilities. Mark is an energetic and goal-oriented person. He is talented and well-organized, with a strong ability to analyze problems and outline necessary courses of action that support his team. He’s a dedicated and self-directed individual who can be depended upon to take a project to completion." —Bruce Costella | Executive Director of Capital Projects at Howard University - $75/hr$75 hourly
Elaine K.
- 5.0
- (1 job)
Charlotte, NCAgile Project Management
ForecastingBudget PlanningScrumJiraTechnical Project ManagementMicrosoft Power AutomateMicrosoft Excel PowerPivotMicrosoft Power BI DevelopmentMicrosoft Power BI Data VisualizationMicrosoft Power BIMicrosoft PowerPointMicrosoft AccessMicrosoft ExcelSQLResults-driven professional with extensive experience in Power BI, financial analysis, complemented by strong leadership capabilities. Proven track record of delivering actionable insights that drive business growth and efficiency. Skilled in data visualization, forecasting, and communicating complex financial information to diverse stakeholders. Known for leading cross-functional teams and leveraging technology to support strategic decision-making and performance improvement. Highly skilled Power BI developer with 10 years of experience in designing, developing and implementing data-driven solutions. Proficient in data modeling, visualization, and advanced analytics with expertise in DAX calculations, measures, data integration, and interactive dashboards. - $55/hr$55 hourly
Kevin K.
- 4.5
- (14 jobs)
New York, NYAgile Project Management
Technical SupportISO 27001User Identity ManagementCross Functional Team LeadershipProject ManagementWebRTCJAMFHTML5HTMLGoogle Workspace AdministrationVideo StreamExperienced Project Manager with cross-functional expertise and customer-centric focus. Technical expertise in webcasting and supporting both end users and clients. Project Management | Streaming Media Proven project manager with strong technical skills and understanding of webcasting requirements, networking, troubleshooting, vendor management, and business analysis. Worked with clients ranging from small businesses to enterprise level, and guided them to successful events and provided unwavering support for over 12 years. Established strong relationships with new and existing key vendors to expand our offering and keep company costs in check. Provided detailed analysis and troubleshooting for internal teams and clients if issues arose. CORE COMPETENCIES • Strong Managerial and people skills • Experience working in Agile and PMP Project Management methodology (Scrum Fundamentals Certified) • Streaming Media technologies (HLS, Flash) • WebRTC • 12 plus years’ experience in the webcasting and IT space. • 10 years’ experience in cross-functional roles, acting as a bridge between Development/Engineering and Sales/Operations teams. • Strong project documenting and tracking skills. ACCOMPLISHMENTS • Created new company department, Reservations Desk, to streamline company order intake processes. Held weekly meetings with Reservations Desk staff in the US and UK offices to coordinate order intake processes for US and EMEA teams. • Increased global presence by working with bridge vendors and Development and Engineering teams to add local dial-in numbers in non-US countries for “Integrated Audio” platform feature. • Expanded company reach to non-English speaking clients in Europe, South America, and Asia by working with Development and Engineering teams to create new language template. Please contact me for any Project Management or Customer Support opportunities.
- $45/hr$45 hourly
Mark S.
- 5.0
- (10 jobs)
Falls Church, VAAgile Project Management
Risk ManagementBudget ManagementStakeholder ManagementTeam ManagementInternational BusinessSoftware DevelopmentProduct DevelopmentAudio ProductionVideo EditingAdobe PhotoshopAgile Software DevelopmentBusiness ManagementManagement SkillsProject ManagementSuccess-focused, adaptable, and entrepreneurial Project Manager with more than 15 years of experience leading complex projects in the Information Technology service industry. Diverse background in overseeing work for clients in the travel, education, manufacturing, trade associations and other business sectors. Effective leadership abilities combined with excellent communication, negotiation, and problem-solving skills. Proven record of optimizing operations and motivating cross-functional teams towards delivering mission-critical initiatives on time and within budget, while also ensuring alignment with organizational objectives. Proficient in project portfolio management, building robust stakeholder relationships, presenting key decision-influencing information, directing high-performing teams, driving innovation, and savvy vendor selection. Career Accomplishments • Founded IT services agency and invented a proprietary CMS. Defined strategic planning for corporate identity and marketing. Built up an eclectic client base and highly proficient company staff. Realized more than $10M in client revenues and sold agency to investors. • Saved Marriott International substantial cost overrun by leading more than 40 associates to generate a new content standardization and platform migration effort that was executed in less than one year. • Reinvented dysfunctional political advocacy application for General Motors International. Formulated growth strategy and enacted it in six subsequent foreign markets in under four years. • Elevated Johns Hopkins University’s revenues and students’ scholastic achievement measures by supervising the creation of a software articulation of their proprietary teaching techniques and deploying it in Maryland and Florida grade schools. Because I'm new to Upwork, here are some testimonies I've received from past clients I secured outside of this site. “Mark is not only competent in planning and delivering an incredible product, he was also able to guide APGNN on what would benefit our needs and made several recommendations that had not yet been considered. APGNN is a medical organization, and we appreciated Mark’s ability to articulate the process in a way that was easy for us to understand without becoming overly technical. We found him to be very collaborative and professional throughout the entire process.” —Elizabeth Burch | President, APGNN "Mark is a very detail-oriented Project Manager. He connects with his team players as well as key stakeholders. He asks great questions during business meetings and has insightfulness on how to approach problem-solving. Mark’s biggest strength is that he listens to understand the requirements - which is a key attribute to being a top leader. Working with him brings out the best in people, regardless of industry. His experience is very unique and vast. If you do not hire Mark, consider him a gift to your competitor. That’s how strongly I feel about his work ethic, leadership, and project management as well as relationship building skills." —Manish Shere | Program Manager at Peraton "I hired Mark because of his ability to quickly grasp, learn, and master almost any subject. I haven’t yet met anyone else that learns as quickly, is as perceptive to ask the right questions, and comes up with creative/innovative solutions as readily as him. Apart from being very technical, Mark has strong written and oral communication skills. While he is an engineer/project manager by profession, he could very well be a writer. As an employee, Mark does not need to be closely supervised as he is self-motivated, accountable, and very professional. I look forward to one day working with him again.” —Jeannette Bernardo | President, Filius Corporation "Over the last two decades, I have engaged Mark on a number of projects for different businesses. Every project was successfully completed and led to additional work. I wouldn't hesitate to recommend Mark and am happy to speak more via email or phone at any time.” —Jonathan Meisner | Founder/Owner, Meisner Entertainment Group "I utilized Mark's expertise for many years to help my organization grow. His focus on details, accuracy and timeliness allowed us to see success with every project he was involved with. I highly recommend him.” —Mathew Newfield | Senior Vice President & Chief Security Infrastructure Officer (CSIO), Unisys "During my tenure the University had undertaken a major building campaign (largest in 25 years). We required a branding of the major building campaign and a re-branding of our plant facilities. Mark is an energetic and goal-oriented person. He is talented and well-organized, with a strong ability to analyze problems and outline necessary courses of action that support his team. He’s a dedicated and self-directed individual who can be depended upon to take a project to completion." —Bruce Costella | Executive Director of Capital Projects at Howard University - $75/hr$75 hourly
Elaine K.
- 5.0
- (1 job)
Charlotte, NCAgile Project Management
ForecastingBudget PlanningScrumJiraTechnical Project ManagementMicrosoft Power AutomateMicrosoft Excel PowerPivotMicrosoft Power BI DevelopmentMicrosoft Power BI Data VisualizationMicrosoft Power BIMicrosoft PowerPointMicrosoft AccessMicrosoft ExcelSQLResults-driven professional with extensive experience in Power BI, financial analysis, complemented by strong leadership capabilities. Proven track record of delivering actionable insights that drive business growth and efficiency. Skilled in data visualization, forecasting, and communicating complex financial information to diverse stakeholders. Known for leading cross-functional teams and leveraging technology to support strategic decision-making and performance improvement. Highly skilled Power BI developer with 10 years of experience in designing, developing and implementing data-driven solutions. Proficient in data modeling, visualization, and advanced analytics with expertise in DAX calculations, measures, data integration, and interactive dashboards. - $55/hr$55 hourly
Kevin K.
- 4.5
- (14 jobs)
New York, NYAgile Project Management
Technical SupportISO 27001User Identity ManagementCross Functional Team LeadershipProject ManagementWebRTCJAMFHTML5HTMLGoogle Workspace AdministrationVideo StreamExperienced Project Manager with cross-functional expertise and customer-centric focus. Technical expertise in webcasting and supporting both end users and clients. Project Management | Streaming Media Proven project manager with strong technical skills and understanding of webcasting requirements, networking, troubleshooting, vendor management, and business analysis. Worked with clients ranging from small businesses to enterprise level, and guided them to successful events and provided unwavering support for over 12 years. Established strong relationships with new and existing key vendors to expand our offering and keep company costs in check. Provided detailed analysis and troubleshooting for internal teams and clients if issues arose. CORE COMPETENCIES • Strong Managerial and people skills • Experience working in Agile and PMP Project Management methodology (Scrum Fundamentals Certified) • Streaming Media technologies (HLS, Flash) • WebRTC • 12 plus years’ experience in the webcasting and IT space. • 10 years’ experience in cross-functional roles, acting as a bridge between Development/Engineering and Sales/Operations teams. • Strong project documenting and tracking skills. ACCOMPLISHMENTS • Created new company department, Reservations Desk, to streamline company order intake processes. Held weekly meetings with Reservations Desk staff in the US and UK offices to coordinate order intake processes for US and EMEA teams. • Increased global presence by working with bridge vendors and Development and Engineering teams to add local dial-in numbers in non-US countries for “Integrated Audio” platform feature. • Expanded company reach to non-English speaking clients in Europe, South America, and Asia by working with Development and Engineering teams to create new language template. Please contact me for any Project Management or Customer Support opportunities. - $45/hr$45 hourly
Alejandro C.
- 5.0
- (15 jobs)
Buenos Aires, BUENOS AIRES F.D.Agile Project Management
AI Product ManagementProduct BacklogKPI Metric DevelopmentLean StartupMarket ResearchProduct StrategyProduct DiscoveryStakeholder ManagementProject ManagementCompetitive AnalysisRequirement ManagementBusiness AnalysisProduct ManagementProduct Development🏆 Top 1% Freelancer on Upwork Expert Vetted Badge | 12 Completed Jobs | 4,700+ Hours Logged | 100% Job Success 8+ Years of Experience in Product & Project Management If you’re looking for a dedicated professional to lead your product and/or project to success, your search ends here. I bring a results-driven approach, combining strategic vision with hands-on execution to deliver exceptional outcomes. What I Can Do for You: Product Management Expertise: 🏅 Conceptualize, develop, validate, launch, iterate, and optimize digital products. 🏅 Translate user insights into actionable requirements and clear deliverables. 🏅 Develop compelling product visions and roadmaps aligned with your business goals. 🏅 Prioritize features strategically to maximize ROI. 🏅 Leverage data and analytics to inform decisions and uncover profound user insights. 🏅 Design and deliver prototypes, wireframes, and A/B tests to enhance performance. 🏅 Expertly manage backlogs and ensure seamless collaboration across teams. Project Management Proficiency: 🏅 Plan, execute, and deliver projects within scope, on time, and within budget. 🏅 Define milestones, manage risks, and navigate challenges with agility. 🏅 Lead cross-functional teams, fostering collaboration to achieve shared objectives. 🏅 Communicate effectively with stakeholders to align expectations and maintain transparency. 🏅 Employ Agile methodologies to ensure flexibility and adaptability throughout project lifecycles. Industries I Have Served: 🔸 Healthcare 🔸 Education 🔸 Cannabis 🔸 Fitness & Sport 🔸 On-demand Solutions 🔸 Logistics & Distribution Portfolio Highlights: 🏅 Complex SaaS ERP and CRM web platforms to streamline manufacturing, operations, and B2B sales. 🏅 Innovative Android and iOS applications. 🏅 Intuitive AI assistants for enhanced user engagement. 🏅 A Medical Virtual Assistant integrating hardware and software. 🏅 Educational web platforms for improved learning outcomes. 🏅 Fundraising platforms empowering NGOs. 🏅 Specialized triathlon race management platforms. Preferred Tools & Skills: JIRA 🔸 Monday 🔸 Aha! 🔸 Figma 🔸 Google Analytics 🔸 GitLab 🔸 GitHub 🔸 Slack 🔸 Miro 🔸 Notion 🔸 Zeplin 🔸 SQL 🔸 Python 🔸 Google Data Studio 🔸 XMind What to Expect from Our First Call: Prepare for an engaging conversation where we dive deep into your project needs. Together, we’ll craft a customized plan to achieve your goals. I’m excited to partner with you and make your vision a reality! - $180/hr$180 hourly
Juliane P.
- 5.0
- (17 jobs)
Vienna, VIENNAAgile Project Management
CommunicationsBusiness CoachingChange ManagementBusiness Process ModelingCoaching SessionBusiness ConsultingAtlassian ConfluenceDecision MakingTraining & DevelopmentEntrepreneurshipBusiness PlanSome decisions can't be solved by thinking harder. Some blockages don't show up in the strategy deck. Some leadership challenges begin where consulting ends. I work at the intersection of business strategy, leadership development and transformational depth — with 15+ years of hands-on experience in consulting, project management, branding and organizational development. I bring what most advisors don't: the precision of a seasoned business consultant & the perception of someone who sees what's underneath. I work with founders, executives and business owners who are navigating real turning points — not just optimizing what already works. My clients come to me when: • a critical decision won't settle, despite all the analysis • something keeps blocking, and no one can name what it is • growth requires them to change, not just their strategy • they're ready for depth, not just advice I work selectively and with full presence. Not for everyone — for the right ones. If you're reading this and something resonates — reach out. I'll tell you directly whether I can help. BSc Environmental Management · MA Social Entrepreneurship · MA Human Resources & Employment Law ISO 17024 Certified · digital & remote - $65/hr$65 hourly
Hend A.
- 5.0
- (34 jobs)
Carthage, TUNISAgile Project Management
Project ManagementDigital Project ManagementAutomated WorkflowB2B MarketingSaaSEcommerceSlackJiraNotionClickUpMarketing Automation AuditMarketing AutomationAutomationAgile CRMScrumMarketing Operations & WorkflowMost marketing teams are full of smart people doing the wrong things in the wrong order. as your marketing project manager, I fix that. I'm a marketing operations manager with a track record across 20+ multi-million dollar e-commerce, SaaS, and B2B companies. I sit at the intersection of strategy, systems, and execution, so nothing gets lost between the big idea and the deliverable. Here's what working with me looks like in practice: ✅ I audit where your marketing machine is leaking; campaigns, workflows, team structure and rebuild it with SOPs your team will actually use (Notion, ClickUp, Monday, Asana..). ✅ I run sprint-based delivery as a certified Scrum Master, so projects ship on time instead of getting stuck in review loops. ✅ I took a business from $12K monthly losses to over $1M in quarterly revenue in under 6 months — through systems, not luck. ✅ I led the launch of an AI video ad platform that hit $1M ARR in its first 45 days, with 62% month-over-month growth. ✅ I've scaled a YouTube channel from 0 → 30K and helped a client grow revenue 20× in under a year. ✅ I've operated at the highest levels of global tech events: Web Summit Lisbon, London Tech Week, ISE Barcelona, Shoptalk Europe, DCongress, Money Summit, OMZ, and more including coordinating government pavilions and in-house events across the US and Europe. ✅ I can embed in your in-house team, manage an outsourced one, or run as your fractional marketing project manager. I've done all three. I'm the main contact your team actually wants to hear from. I translate between founders, designers, and developers without the chaos. If your marketing is talented but scattered, let's talk. - $100/hr$100 hourly
Mev R.
- 4.8
- (9 jobs)
Dublin, LAgile Project Management
MiroData AnalysisMarket ResearchArtificial IntelligencePythonUX ResearchProduct DesignProduct DevelopmentProduct DiscoveryProduct StrategyDigital TransformationManagement ConsultingStartup ConsultingBusiness AnalysisBusiness Process AutomationBusiness OperationsDigital Project ManagementProject ManagementProduct ManagementStrategic and entrepreneurial project, product, operations and management consultant with behavioral psychology and UX expertise, and engineering background, who partners with CEOs/Founders/Executives, and identifies the root cause and desired OKRs, and unlocks 100% clarity, and successfully delivers high-end impact with 100% guaranteed results. --- ✅ PhD-level knowledge of the Principles of Scientific Management (1911), Toyota production system, design of experiments (DoE), rapid experimentation and testing, behavioral economics and science, and quality control (QA), six sigma, scrum, lean, agile, continuous discovery, design sprint, innovation sprint, opportunity tree, public and business administration, information theory, administrative theory, process and law, product operating model, design and innovation sprint, SDLC, PDLC, RACI, Eisenhower matrix, etc. ✅ Created own state-of-the-art frameworks (i.e. Athenno Innovation Sprint) that yield the highest success rate. ✅ Top 1 SEO publications such as "JTBD analysis" and "Rapid research ops" ✅ Successfully helped clients across 3 continents: Get from 0 to 1, establish operations, dashboards, systems and tools that give clarity; Find vendors, scope technical projects and write PRDs, create ERDs, flowcharts, process maps, job maps, financial models, profit trees; And create pitch decks and proposals, launch products, get traction, secure funding and accepted into top accelerators. ✅ Experience spans SaaS, MVPs, Fintech, Enterprise, Gov, Influencers, Travel, Scientific, Marketplace, Info products and courses, AI, Data Visualization, CRM, Invoicing, Broker Platforms, etc. ✅ Tools: Claude Cowork/Code/Skills, ChatGPT, Deepseek, Qwen, Gemini, Notion, Airtable, Google Marketing Platform, HubSpot, Atlassian Confluence/Jira, GitHub, Slack, Zoom, G Suite/Drive/Spreadsheets, Trello, Asana, ClickUp, MS Visio, Miro, Milanote, Figma, Mixpanel, Looker Studio, Power BI, Python, React, SQL, Hotjar, etc. Creator of the Python data, analysis, AI and automation framework - Arkalos. ✅ With "Steve Jobs' product and design sense". I like traveling, leadership, fashion, simplicity, utility, elegance, photography, and architecture. Traveled the world and blend best experiences I liked across various cultures. --- Do YOU need to dive deep, identify hidden bottlenecks, unmet needs and new opportunities, architect robust systems, and ensure your team sails confidently toward exceptional outcomes — on time, on spec, and under budget? Let’s unlock your startup’s next breakthrough together. - $45/hr$45 hourly
Ivette D.
- 5.0
- (14 jobs)
Kings County, NYAgile Project Management
Office 365ClickUpProject TimelinesTask CoordinationDigital MarketingEmail DesignProject SchedulingCommunicationsHubSpotTranslationJiraKey Account ManagementTrelloSEO ContentAsanaYour clients should never have to chase you for an update. I'm a project manager and client operations consultant who keeps multi-stakeholder work moving, and clients informed, so agencies and growing teams keep the accounts they win. 10+ years across agencies (Publicis network), SaaS implementation, and nonprofit operations. What clients here have said: "Communicated proactively, made sure deadlines were hit without any hand-holding, great instinct for spotting risks early." "Very detailed, organized, and professional." What I do: • Client-facing project management: onboarding, communication cadence, deliverable tracking, and acting as the bridge between your clients and your delivery team • Operations built from scratch: SOP libraries, workflow documentation, onboarding processes, and tracking systems. I recently built a company's entire operational structure from zero, from client onboarding through campaign delivery. • Cross-functional coordination: creative, technical, and data teams across time zones, in English and Spanish • Campaign coordination: I run the client-facing project layer for Meta and Google ad campaigns (timelines, approvals, reporting), working alongside your platform specialists How I work: weekly standups, daily async check-ins, live project boards (Asana, ClickUp, Monday, Jira, Notion). You always know where things stand. Best fit: ongoing engagements of 10 to 30 hours per week where I become part of your team, not one-off tasks. My longest client relationships are the ones where I own client communication and delivery end to end. Background includes leading a 10-person remote agency team, managing multi-school software implementations, and stewarding a $1.5M nonprofit budget. MBA in International Marketing. Tools: Asana • ClickUp • Monday • Jira • Notion • Airtable • HubSpot • AgencyAnalytics • Slack • Google Workspace • MS 365 • Canva If you need a long-term operations partner who supports clients with care and spots problems before they cost you, let's talk. - $75/hr$75 hourly
Bonnie S.
- 5.0
- (13 jobs)
Tampa, FLAgile Project Management
Customer Relationship ManagementAdobe Creative CloudBusiness AnalysisProcess ImprovementMarketing StrategyContent StrategyNetSuite AdministrationEmail MarketingHubSpotI help organizations audit, implement, and optimize HubSpot across Sales, Marketing, Customer Success, and Operations. My expertise includes CRM architecture, lifecycle management, workflow automation, reporting, lead management, and customer journey optimization. Specialties: ✔ HubSpot CRM Implementation & Optimization ✔ Revenue Operations (RevOps) ✔ Sales & Customer Success Operations ✔ Lifecycle Management & Lead Routing ✔ Workflow Automation ✔ Reporting & Dashboards ✔ Data Architecture & Governance ✔ Salesforce & System Integrations Want to browse more talent?
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