IT Manager job description template
An effective description can help you hire the best fit for your job. Check out our tips to provide details that skilled professionals are looking for.
Tips for Writing a IT Manager Job Description
An information technology (IT) manager is a professional who is responsible for the management of technology systems. They ensure that all aspects of the technology are functioning properly and that all employees are using the technology to its maximum potential.
In this section, we will cover a sample job description, exploring the daily responsibilities and necessary qualifications for an IT manager.
The Job Overview
As an IT manager, you will work closely with the rest of our team to ensure that our company is using the most up-to-date technology to run our business. We are seeking an IT manager who will be responsible for ensuring that the hardware and software used by our company is compatible, secure, and scalable. You will also be responsible for managing our internal network and providing support for our staff.
Responsibilities
Below are some of the responsibilities an IT manager is expected to perform:
- Plan and oversee the installation and maintenance of computer systems, hardware, and networks
- Assist the IT department head with leading and training IT staff
- Develop and implement policies related to network security, disaster recovery, and IT infrastructure
- Analyze resource utilization and develop strategies to optimize performance
- Establish, measure, and define IT goals and maintain an IT roadmap
- Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company
- Direct the activities of the help desk to ensure the IT needs of users are met
- Manage development projects to integrate new technologies into existing systems
- Perform ongoing support and maintenance of all hardware, software, and network components
- Establish a security policy to protect company information and resources
Job Qualifications and Skill Sets
Below are the qualifications expected of an IT manager:
- Bachelor’s degree in IT, computer science, or a related field
- A minimum of 3 years of experience in IT management
- Strong teamwork and communication skills
- Strong troubleshooting and problem-solving skills
- Knowledge of industry-standard computer hardware and software systems
- Experience with network administration (Cisco certification a plus)
- Experience managing on-premises servers, storage area networks (SAN), and network-attached storage (NAS) devices
- Familiarity with our software platforms including Microsoft 365 (e.g., Power BI), Salesforce, and Azure Cloud
IT Managers you can meet on Upwork
Margaret T B.
IT Manager
IT Management
- Career Coach
- Personal Development
- Agile Project Management
- Project Management Professional
- Project Plans
- Project Finance
- Project Timelines
- Team Building
- Project Delivery
- Life Coaching
- Scrum Master
- Resolves Conflict
- Problem Solving
Welcome to my profile page! I am seasoned (20 + years experience) project management and scrum master skilled in delivering small to large-scale software and web development projects as well as in collaborating, facilitating, leading and coaching project teams (SDLC) and multiple Scrum/Kanban Agile teams. No job is too small; if you need a hand with putting a generic project plan/Rally board, review the plan or simply bring the team together to set the right expectations or to motivate the team - I can support this as well. I specialize is brining projects that are failing (cost and/or timeline) back on track. 100% satisfaction guarantee or your money back. Please reach out to me directly for information about my work experience, education and other information you would be interested in knowing about me. I am also certified Life coach with focus on personal and careers development Skills: MS Office products (Outlook, Project, Access, word, Excel, Teams, etc) Agile Scrum Asana Confluance Rally Jira Share Point NPL Life Coaching and many , many other I am looking forward to connecting with you and discussing challenges and projects you want to work on. Maggie.
...Iryna K.
IT Manager
IT Management
- Business Analysis
- Clickable Prototype
- Jira
- Agile Project Management
- Client Management
- Unified Modeling Language
- Figma
- Requirements Specification
- Requirements Analysis
- API
- Customer Development
I have been working for such fields as real estate, investments, marketplaces, food tech My responsibilities were to: - Research the competitor's - Implement Data modelling - Analyse the API - Identify the Product concept - Get the Feature concept approval - Create the Design requirements - Create the Functional requirements - Provide the Product refinement for Design and Development teams - Create the Lean Canvas - Create the Feature Breakdown List
...Ninel B.
IT Manager
IT Management
- Human Resource Management
- Project Objectives
- Resolves Conflict
- Time Management
- Project Management Professional
- Critical Thinking Skills
- Strategic Planning
- Project Risk Management
- Agile Software Development
- Project Management
- Agile Project Management
- Technical Project Management
Hello, I'm Ninel, a strategist, analyst, and problem-preventer. I'm here to help you with managing projects and people, so you can focus on developing your business. "Moving a wall 10 cm on a blueprint costs almost nothing; moving it when a house is halfway-built has a high cost" -- Steve McConnell, "Code Complete 2" (quoted from memory) It's important to lay a good foundation for a project of any kind - clear goals, expectations, and performance indicators; people that are skilled and willing to cooperate; and so on. Oftentimes, the issues arise when the business is scaling - a process that worked fine for a small team or a handful of clients starts tearing at the seams as there are more people and projects. New challenges require optimized solutions. The most distinct and high-value skills that I offer you are strategic - capacity for analysis, setting up and improving processes, anticipating potential issues. Here are some other skills and qualities that would be at your disposal: โช Excellent planning and prioritization, efficiently managing multiple processes and projects. โช Human Resource management - hired dozens of freelancers on Upwork across multiple clients and various fields (design, writing, development, marketing, music, etc). Due to the established filtering/vetting process, all people who were eventually hired were ranging from "very good" to "awesome". โช Natural emotional intelligence augmented by studies of psychology and social psychology. This skill helps in creating a pleasant work environment and in successfully communicating with different people. โช Constantly self-educating, high self-control and motivation let me learn new things rapidly. If there's something I need for work or for the achievement of personal goals, I research and dig into it very fast. โช Knowledge of the development cycle. Did some back-end work myself, adding substantial customizations to websites and Shopify stores - changing the storefront, adding features, integrating apps and services. Trying to follow the best practices in coding. โช Sense of humor and positive attitude towards life and people. ๐ Certifications: - Professional Scrum with Kanban (PSK) by Scrum.org - Professional Scrum Master, level 2 (PSM II) by Scrum.org - Project Manager Professional (PMP) by Project Management Institute (PMI) - Agile Analysis Certification (IIBA-AAC) by International Institute of Business Analysis ๐จ Toolbox ๐ง Google-related services; Shopify Plus; Trello, Asana, Height, ClickUp and other project management systems; CRMs; database management; Liquid and other template languages; HTML, CSS, JavaScript, some Python programming and a bit of Ruby and PHP, BigCommerce, e-commerce platforms; API; Agile methodology, Scrum; Lean; GTM setup; creating SOPs.
...Join the worldโs work marketplace

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