IT Manager job description template

An effective description can help you hire the best fit for your job. Check out our tips to provide details that skilled professionals are looking for.

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Tips for Writing a IT Manager Job Description

An information technology (IT) manager is a professional who is responsible for the management of technology systems. They ensure that all aspects of the technology are functioning properly and that all employees are using the technology to its maximum potential.

In this section, we will cover a sample job description, exploring the daily responsibilities and necessary qualifications for an IT manager. 

The Job Overview

As an IT manager, you will work closely with the rest of our team to ensure that our company is using the most up-to-date technology to run our business. We are seeking an IT manager who will be responsible for ensuring that the hardware and software used by our company is compatible, secure, and scalable. You will also be responsible for managing our internal network and providing support for our staff.


Below are some of the responsibilities an IT manager is expected to perform:  

  • Plan and oversee the installation and maintenance of computer systems, hardware, and networks
  • Assist the IT department head with leading and training IT staff
  • Develop and implement policies related to network security, disaster recovery, and IT infrastructure
  • Analyze resource utilization and develop strategies to optimize performance
  • Establish, measure, and define IT goals and maintain an IT roadmap
  • Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company
  • Direct the activities of the help desk to ensure the IT needs of users are met
  • Manage development projects to integrate new technologies into existing systems
  • Perform ongoing support and maintenance of all hardware, software, and network components
  • Establish a security policy to protect company information and resources
Job Qualifications and Skill Sets

Below are the qualifications expected of an IT manager:

  • Bachelor’s degree in IT, computer science, or a related field
  • A minimum of 3 years of experience in IT management
  • Strong teamwork and communication skills
  • Strong troubleshooting and problem-solving skills 
  • Knowledge of industry-standard computer hardware and software systems
  • Experience with network administration (Cisco certification a plus) 
  • Experience managing on-premises servers, storage area networks (SAN), and network-attached storage (NAS) devices
  • Familiarity with our software platforms including Microsoft 365 (e.g., Power BI), Salesforce, and Azure Cloud


Rating is 4.8 out of 5.

clients rate IT Managers based on 125 reviews

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  • $100 hourly
    Margaret T B.
    IT Manager
    • 5.0
    • (2 jobs)
    Tallahassee, FL
    vsuc_fltilesrefresh_TrophyIcon IT Management
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    Welcome to my profile page! I am seasoned (20 + years experience) project management and scrum master skilled in delivering small to large-scale software and web development projects as well as in collaborating, facilitating, leading and coaching project teams (SDLC) and multiple Scrum/Kanban Agile teams. No job is too small; if you need a hand with putting a generic project plan/Rally board, review the plan or simply bring the team together to set the right expectations or to motivate the team - I can support this as well. I specialize is brining projects that are failing (cost and/or timeline) back on track. 100% satisfaction guarantee or your money back. Please reach out to me directly for information about my work experience, education and other information you would be interested in knowing about me. I am also certified Life coach with focus on personal and careers development Skills: MS Office products (Outlook, Project, Access, word, Excel, Teams, etc) Agile Scrum Asana Confluance Rally Jira Share Point NPL Life Coaching and many , many other I am looking forward to connecting with you and discussing challenges and projects you want to work on. Maggie.
  • $50 hourly
    Waseem H.
    IT Manager
    • 5.0
    • (1 job)
    Karachi, SD
    vsuc_fltilesrefresh_TrophyIcon IT Management
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    Oracle Database
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    ✅ Rising Talent, ⭐⭐⭐⭐⭐ Rating, 100% Satisfaction! Long Term perspective: $90K in earnings from a single client. ✅ 20 years experience Expert & Certified Project Manager(PMP), Cloud Architect, DBA ✅ Worked for Big 4 KPMG Consulting in Silicon Valley, US Fortune 500 Barclays & ABN AMRO, World Bank ✅ Customer-focused, Trusted advisor, Collaborative, Self-motivated, Flexible, Value for money. ✅ Flex time US ET, UK Hi there, Welcome and thank you for your interest in my profile! Your Problem / Job to be Done ======================== Would you like to work with someone who • Gets energy from bringing order to chaos, solving problems before they emerge and staying focused when the heat is on? • Enjoys working on habit-forming products that help people live better lives? • Loves building, scaling applications, and engineering teams? • Is passionate about bringing together humans, technology, data, and best practices to help people solve problems and organizations thrive? • Is an "All in one" technology and management expert able to launch or enhance your idea or solution? If your response is 'YES' then look no further! I bring a rich combination of experience, knowledge, expertise, and a positive attitude to tackle all sorts of challenges you face. About Me ======= I am a versatile CTO, Product and Project Manager with the drive and skill set to excel in a fast-paced setting like start-ups, high-growth companies. I am a cloud architect with full-stack AWS and MERN development, DevOps, and Sysadmin skills. I possess deep learning skills in computer vision, NLP, and ASR. ► My Achievements Over the past 20 years, I have enhanced the ability of industry leaders to capture profitable markets through world-class solution delivery. ► Value I Offer To meet your goals, I will do, ✓ Digital Transformation and IT Management (4 years) • Achieve organization goals by aligning technology strategy to business. • Conduct business analysis, evaluate tech solutions, manage suppliers, change, and services. ✓ Product and Project Management (9 years) • Perform design thinking with personas, positioning statements, user stories, prototyping, UX design, and agile development. • Build Enterprise/Tech PMOs, manage projects, stakeholders, risks, performance, and talent. ✓ Software Development and Architecture (7 years) • Spearhead distributed engineering teams, design and build scalable web, mobile app, and ERP solutions. • Build a quality offshore team in a short time to meet your needs. ✓ Data Management and Analytics(5 years) • Enable data-driven decisions with data governance, security, database admin, data center, BCP, data integration, modeling, analytics/BI, and visualization. ► My Tech Skills: • Type/JavaScript, HTML/CSS, React, Node.js, Python • Oracle RDBMS, PostgreSQL, Power BI, Linux • AWS CDK, Lambda, DynamoDB & Oracle Cloud • JIRA, TOGAF, SOA, Git, CI/CD Our Synergy ========== Let's ✓ Get your projects on track ✓ Create products that users find delightful ✓ Drive growth, and reduce costs by implementing best practices, and leveraging technology ✓ Build scalable, secured, reliable, efficient, cost-optimized tech solutions that enable data-driven decisions. I am looking forward to working with you soon🙂.Thanks, Waseem
  • $38 hourly
    Iris V.
    IT Manager
    • 5.0
    • (7 jobs)
    Burlington, WA
    vsuc_fltilesrefresh_TrophyIcon IT Management
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    Dedicated and results-driven professional with a proven track record in project management and IT & operations leadership. Seeking a challenging position where my strategic planning, operational optimization, and team collaboration skills can contribute to organizational success and drive efficiency. Adept at implementing innovative solutions to enhance project outcomes and streamline operations.
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