To further evaluate how our work marketplace can create positive external impact, we began to align our programs and reporting in 2023 with the United Nations Sustainable Development Goals (SDGs). We believe our work directly supports the following SDGs:
¹Gross services volume, or GSV, includes both client spend on our work marketplace and additional fees charged to customers for other services.
²We define an active client as a client that has had spend activity on our work marketplace during the 12 months preceding the date of measurement. Active client figures as of 12/31/2023.
³We purchase carbon-free electricity from local energy providers via direct contracts where possible and, where not, match all non-renewable energy we use with Renewable Energy Credits (RECs).
⁴Market-based emissions in metric tons CO2 equivalent.
⁵People figures as of 12/31/23.
⁶Does not include the 2% who did not share gender information.
⁷American Indian/Alaska Native, Native Hawaiian/Other Pacific Islander, and Two or More Races. Graph does not include those who did not provide race/ethnicity data.
⁸Does not include the 1% who did not share gender information.
⁹2023 Freelance Forward Report