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Check out Central Reservation Systems specialists with the skills you need for your next job.
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  4. (Current) Central Reservation Systems Specialists
  • $25 hourly

    • 5.0/5
    • (29 jobs)
    Experienced and passionate Vacations Rentals Revenue Management Expert with more than 10 years experience in Hotel Apartments | Luxury Villas | Boutique Hotels | Resorts | Vacation Rentals Iโ€™m skilled in: analyzing market trends, optimizing pricing strategies, and implementing effective marketing initiatives to drive bookings and revenue. I have a strong understanding of popular vacation rental platforms such as Airbnb, Vrbo, Booking.com, Expedia , and I am well-versed in their booking systems and analytics tools . โ€ข Revenue Optimization : Utilizing advanced tools and market analysis, I implement dynamic pricing strategies that adapt to market demand, securing optimal rates for every season and booking pattern. โ€ข Market Analysis: I conduct thorough market research to understand competitive pricing, seasonal trends, and local events, ensuring your property stands out and attracts higher-paying guests. โ€ข Channel Management: With expertise in managing listings across multiple platforms (e.g., Airbnb, VRBO, Booking.com), I enhance your property's visibility and streamline the booking process to improve guest experience. โ€ข Performance Reporting: Regularly delivering detailed performance reports, I provide transparent insights into your property's revenue and suggest improvements for continued growth. Channel Distributions : 1)Channel Audit : review listing on Airbnb, VRBO and other OTAS and see whats missing 2)Cancellation policies: See if you missing out on bookings because of restrictive cancellation policies 3)Special offers Management 4) Assisting on channel Management set up Pricing Software Experience : Pricelabs Wheelhouse Duetto Property Management/Channel Management Software Experience : IGMS Guesty Hostway Track Cloud Beds Opera Hospitable Siteminder Host New Hotel Market Experience : Miami Usa Fort lauderdale Usa Las Viegas Usa Los Angeles Usa Orlando Usa Washington Usa Arizona Usa Toronto Canada Oslo Norway London United Kingdom Lisbon Portugal Algarve Portugal Let's collaborate to harness the full potential of your vacation rental property. Feel free to reach out with any questions or to discuss your specific needs. I'm here to help boost your revenue and secure the success of your rental business. Best regards AH
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    Property Management
    Leisure Travel
    Lead Management
    Customer Support
    Real Estate Investment Assistance
    Revenue Management
    Hospitality & Tourism
    Lead Generation
    Travel & Hospitality
    Real Estate
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    With over 5 years of hands-on experience, I have a robust background in utilizing platforms such as Airbnb, VRBO, and various Property Management Systems (PMS) to effectively manage short-term rentals. My proficiency extends to handling reservations, coordinating guest communications, and ensuring seamless operations for property owners. Successfully managed over 200 properties, ranging from apartments, vacation homes, and beach houses to condos and villas. Services I offer to ensure exceptional guest experiences and efficient property management: Guest Communications: Excel at maintaining open and effective communication with guests, promptly responding to inquiries, addressing concerns, and ensuring a positive overall experience. Scheduling of Cleaners and Maintenance: Efficiently coordinate and schedule cleaning and maintenance services, ensuring that properties are well-maintained and ready for guests at all times. I handle all ground communication to streamline the process. Process Cancellation and Dispute with OTA's: Have extensive experience in handling cancellations and disputes with online travel agencies (OTA's) in a professional and diplomatic manner, ensuring fair resolutions for all parties involved. Disputing and Removal of Bad Reviews: Possess the skills to effectively dispute and address negative reviews, protecting your property's reputation and maintaining a positive online presence. Property Onboarding to Different OTA's: Seamlessly onboard your property to various OTA's, maximizing its exposure and generating a steady stream of bookings. House Manual and Guidebooks: Craft comprehensive and created house manuals and guidebooks that provide guests with all the necessary information about your property, ensuring a smooth and enjoyable stay. Training Additional Virtual Assistants for Short-Term Rentals: With the expertise to train and mentor additional virtual assistants, equipping them with the skills needed to manage short-term rentals and provide exceptional guest experiences efficiently. Knowledgable in the following areas: OTA โ€ข Airbnb โ€ข VRBO โ€ข Booking.com โ€ข Furnished Finders โ€ข Direct booking Property Management System โ€ข Lodgify โ€ข BookingSync โ€ข IGMS โ€ข Hospitable โ€ข Guesty โ€ข Hostfully Vacation Rental Quality Management Software โ€ข GetProperly โ€ข TurnoverBnB Guest screening App โ€ข Autohost Project Management โ€ขTrello โ€ข Asana โ€ข Notions โ€ข ClickUp โ€ข Deputy Team communication โ€ข Slack โ€ข WhatsApp โ€ข Workplace and Workchat VOIP โ€ข Dialpad โ€ข Grasshopper Other apps and tools โ€ข Turo Car Rental โ€ข Google Sheet โ€ข Canva โ€ข Wave โ€ข Square
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Property Management
    Project Management
    Customer Service
    Customer Experience
    Team Training
    Email Support
    Phone Support
    Online Chat Support
    Data Entry
    Administrative Support
    Customer Support
    Travel & Hospitality
    Business with 10-99 Employees
  • $20 hourly

    • 4.8/5
    • (107 jobs)
    I help your properties to get optimized and get higher rankings in main OTA's. For this, I will employ revenue management strategies, ranking management strategies, pricing strategy, pricing research , content optimization strategies to optimize airbnb,booking.com, expedia. All my clients has seen minimum 30% increase in revenue and minimum 40% increase in occupancy. I am a ex booking.com market manager and have over 3 years experience in Hilton hotels as a certified revenue manager. I have extensive knowledge in revenue management tools like Pricelabs Wheelhouse pricing Room price genie Beyond Pricing My Expertise 1. Sign up your hotel/vacation rental in major online travel agencies (OTA) and web portals. 2. Managing availability and rates on all major travel agencies (OTA) 3. Integrate with any channel manager 4. Price Optimization-Daily Price adjustments according to market demand, competitor pricing, events and seosonalities. 5. Revenue Management- Employing revenue management terms such as REVPAR, REV max, ADR, event calendar, Demand based pricing to maximize your overall revenue 6.Help hotels, vacation rentals to improve hotel rankings and bookings. 7. Improve content score by loading photos in major travel agencies (OTA) and web portals. We analyze the content score and give recommendations to load photos of unique advantages, rooms, views, surroundings and near by attractions. 8. Hotel/ vacation rental reputation management- Analyzing the negative reviews to trouble shoot the problem areas in the hotel. Please see portfolio section to refer the clients we have worked with so far and type of work we do. Our website is -www,aylanes.com My Achievements 1.Managing daily rates,revenue and overall booking generation for biggest rental operators such as Guestablae Canada, Dell suites Canada and Wrigley suites- Chicago. 2. Virtual assistance support to Ritz Carlton, Bel canto, Miam, USA studio apartment to get register in main online portals and to manage daily rates and available. 3. Helping 60 apartment unit based in Florida, USA to improve their content score in all major hotel booking online platforms. 4. Administrative support to manage daily rates, revenue and overall booking generation for 30 apartment unit based in Osaka, Japan. 5.Managing daily rates, revenue and overall booking generation for 80 apartment unit based in Chicago- Wiker lofts and Wigley Suites. 6. Managing 60 super luxury houses in Dubai, Palm Jumeirah. 7. Property underwriting, pricing research, Travel & hospitality support for 200 apartments in Auckland New Zealand Certifications Beds24 certified onboarder Hostaway Hostfully Hostpitable Igms Owner rez Lodgify Avantio Checkfront Cloudbeds Staah Siteminder
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    Yield Management
    Price Optimization
    Excel Formula
    Hospitality
    Pricing Strategy Consulting
    Reputation Management
    Revenue Management
    Competitor Research
    Competitive Analysis
    Data Analysis
    Data Visualization
  • $30 hourly

    • 4.8/5
    • (112 jobs)
    โญ๏ธ โญ๏ธโญ๏ธ National MSME Award Winner from PM Mr Narendra Modi - 2022โญ๏ธโญ๏ธโญ๏ธ ๐Ÿš€โญ๏ธ Top Rated Freelancer on Upwork from โญ๏ธDay No 1 โญ๏ธ๐Ÿš€ โญ๏ธ โญ๏ธโญ๏ธ Only Profile in Upwork with more than ๐Ÿ’ฒ10M earnings โญ๏ธโญ๏ธโญ๏ธ . ๐Ÿ’ฏ 4 hours of response time with 100% Client Dedication! โœ… Unlimited revision on design to ensure you get exactly what you're looking for. ๐Ÿ’ป Ex IBM, Microsoft, Dell Coder. โŒš Over 30000+ hours worked so far. ๐Ÿš€ 3500 jobs completed with + 5โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ Ratings In my profile, I actually have done over half-dozen comes whose valuations are over $50000 and twenty-five comes over $10000 and 100+ comes that is over $5000.I have been engaged in elance (Parent Company of Upwork ) for the last eight years thus supported many startups to grow a million greenbacks company that I'm pleased with. I'm specialized in several Website Development & Mobile Apps Development skills. Some of my expertise follows, โญ๏ธ Web Application Development โœ… WordPress Website Development โœ… E-Commerce website development โœ… Magento Website Development โœ… Magento Enterprise โœ… Woo Commerce Website Development โœ… Shopify Website Development โœ… Shopify Plus Development โœ… MEAN Stack Development โœ… Angular Application Development โœ… Node JS Development โœ… MERN Stack Development โœ… React JS Development โœ… Laravel Application Development โญ๏ธ Mobile Application Development โœ… Hybrid Application Development โœ… React Native Development โœ… Flutter โœ… Native Application Development โœ… Swift โœ… Objective C โœ… Java โœ… Kotlin
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    Unity
    Game UI/UX Design
    Game Development
    3D Game Art
    Game Design
    Angular 5
    Testing
    3D Clothing Design
    Laravel
    Android App Development
    iOS Development
    Magento
    WordPress
    Mobile App Development
    Node.js
  • $12 hourly

    • 4.7/5
    • (10 jobs)
    Managing short term property rentals and API integrations between Airnbnb, VRBO and Booking.com. Maintaining 100% response rates creating happy guests and outstanding reviews. Experienced Customer Service Representative. Worked with Amazon, responded to order tracking inquiries and replacements. Provided excellent customer service satisfaction and complaints resolutions for UK customers. Experienced Technical Support Representative for Comcast High Speed Internet and Cable. Provided effective and detailed remote troubleshooting and resolutions to cable and internet connections. Coordinated service calls and technician appointments. Billing Analyst. Analyzed complex billing data and product codes, worked on consolidation and performed reconciliation of customer transactions. Fraud Prevention and Claims Analyst for SunTrust bank. Established and monitored key risk indicators, implemented corrective action plans to mitigate risks. Analyzed transactions, internal reports, and financial information for potential fraud risks. Worked in making reports of significant risks and recommendations. Experienced project and event coordinator. I have successfully planned and coordinated exhibits and weddings. Formulated effective project timeline and sourced cost-effective suppliers. Experienced Virtual assistant and Airbnb communications specialist. Able to perform data entry, research, property rental management and listings. Provides effective communication with guests via e-mail, chat and phone. Increased customer satisfaction and rated 5 star in guest communication. Familiar to varied property management systems to provide effective rental pricing, increase occupancy and possibility of returning guests. Managed social media communications. Versatile and able to multitask to make sure clients reach company goals. Proficient in Microsoft Word, Excel, Powerpoint, Canva, Google Sheets and Google Docs.
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    Office Administration
    Google Sheets
    Administrative Support
    Hospitality
    Customer Service
    Canva
    Technical Support
    Property Management Software
    Data Entry
    Travel & Hospitality
    Real Estate
    Payment Processing
    Order Processing
  • $25 hourly

    • 4.8/5
    • (123 jobs)
    Are you looking for "THE ONE?" Your right-hand person whom you can entrust your life and business with? Do you want to free up a few hours of your time each day and spend it somewhere else important? I got a solution for you! With my ability to wear multiple hats, I can make your life easier by helping you out with anything that you need - may it be related to overseeing the entire operations of your business, managing projects, hiring other freelancers for specific needs, administrative tasks, lead generation, data entry, contact list building, web research, social media management, and many more. I can be anything you want me to be, your "jill of all trades" and I will take care of your business as if it's my own and make sure things are running smoothly. My goal is to deliver top-notch administrative support and exceed your expectations. If you want to know me more and what I can offer, let's discuss. Please feel free to message me here in Upwork. Thanks and looking forward to hearing from you!
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    Marketing
    Lead Generation
    Online Research
    B2B Marketing
    Data Mining
    Business Development
    Administrative Support
    Customer Service
    List Building
    Sales Development
    Digital Project Management
    Project Management
    Online Chat Support
    Data Entry
  • $12 hourly

    • 4.9/5
    • (28 jobs)
    I am a person who is looking for a home-based job where I can work while at the same time spending time with my family. I am patient, academically equipped, and a hardworking person. I spent 5 years in the BPO (business processing outsourcing) industry. three (3) consecutive years for being a customer care representative and two (2) years for technical support. I have been working as a virtual assistant since January of 2018. I got a lot of different contractual jobs inside and outside of Upwork. Overview of my work experiences: I worked for a travel agency for 6 years as a customer service representative. I've been taught how to use the Sabre GDS system, which connects buyers and sellers of travel services. Sabre GDS is supported by more than 400 flight carriers, 125,000 hotels, 200 tour operators, and several car and cruise providers. The Sabre system is connected to more than 400,000 travel agents worldwide, who are serving end clients. I've been a customer service representative or technical support representative for one of the most famous telephone service providers or telecommunications operators in the US. a virtual real estate agent, and the company is located in Australia. We help clients purchase, rent, or sell properties. We advise clients about market conditions, send someone on site to conduct walkthroughs, and provide guidance and assistance through the process of buying, selling, or leasing properties. a virtual scheduler for a cleaning company in Australia. We dispatch cleaners, schedule jobs, and get new customers. I assist clients through inbound calls, chats, and emails to make sure that the cleaning company becomes more organized and efficient. I hope that these work experiences that I have will fit the qualifications that your company is looking for. Thank you.
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    Phone Support
    Order Processing
    Order Tracking
    Social Customer Service
    Customer Service
    Data Entry
    Travel Itinerary
    Customer Support
    Order Fulfillment
    Product Knowledge
  • $35 hourly

    • 4.7/5
    • (86 jobs)
    ๐ŸŒŸTOP RATED EXECUTIVE ASSISTANT ๐Ÿ‘จโ€๐Ÿ’ป Professional, reliable, and committed Super Star Property Manager and Executive Assistant, with great references and recommendations! โœ… Buildium, Zillow. LTR - Property Management โœ… Guesty, Airbnb, VRBO, Booking.com. STR Property Management โœ… MLS System, Dotloop. Rentometer, RentSpree. โœ… Product Sourcing, Article Writing, Data Analytics ๐Ÿ’ป Apps Asana, Dashlane, Airbnb, Guesty, Vrbo, Google Calendar, Zoom, Sign Now, Helium 10, Scope Sellerlabs, LaTeX, Google Docs, Office, Kajabi, UpWork, Linked In. ๐Ÿ“‘ B. Sc. Systems Engineering +100 % Spanish +90 % English +50 % French โœ๏ธ "Once again thank you for being excellent every day! I really appreciate all your hard work and excellent discipline. You are a real professional. Thank you", Shaahin Cheyene.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Product Sourcing
    Alibaba Sourcing
    Administrative Support
    Mexican Spanish Dialect
    Buildium
    Content Writing
    Cold Calling
    Real Estate
  • $45 hourly

    • 4.6/5
    • (160 jobs)
    Hey there! What makes me stand out as an experienced Customer Support Specialist and Virtual Assistant is my ability to put myself in the customer's and business owner's shoes in order to find a common ground for growth and rapport. When you hire me, you stand to benefit from: 1. --High level Problem-solving skills - the ability to develop solutions to challenging customer support issues. 2. --Broad-based experience covering a full spectrum of Customer Care and Support, Account Management, administrative duties, and project/program support, management, and coordination. 3. --Effective and Proactive communication - Communicating effectively is one of my strong suits. I am comfortable dealing with clients, customers, and staff. I possess a wide range of CRM software skills, including ZENDESK, FRESHDESK, INTERCOM, HUBSPOT, AND GORGIAS, and I continue to seek training to enhance my skill set further. I look forward to helping you succeed.
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    Customer Analysis
    Customer Onboarding
    Ecommerce
    Scheduling Software
    Gorgias
    Online Research
    CRM Software
    Technical Support
    Shopify
    Intercom
    Email Support
    Freshdesk
    Zendesk
    Microsoft Excel
    Online Chat Support
  • $60 hourly

    • 5.0/5
    • (112 jobs)
    Creating strong visual content for your website, YouTube channel, Social Media, Newsletters and Blogs is tough! So many formats and so much potential, but it all takes a lot of time, right? With results-driven experience in producing content, whether the written word or the exciting world of video, you can be assured that any content you get back from me, will be well researched, well-produced, with all the little details in place to make it professional and really drive home your brand values. From the inception phase, right through to completion of the project, you will not regret getting tailored, brand-appropriate content that will get customers and drive home your values. Letโ€™s talk about your project in more detail. Invite me to your job, and Iโ€™ll get in touch with you right away to hear more about what you need.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Adobe InDesign
    Ad Copy
    Sales Funnel Builder
    Adobe After Effects
    Coaching
    SEO Writing
    Content Marketing
    Email Marketing Platform Support
    Video Editing
    Lifestyle & Travel
    Email Copywriting
    Hospitality & Tourism
    Sales Funnel Copywriting
    Adobe Premiere Pro
    Kajabi
    Website Copywriting
    Article Writing
    Content Writing
    Travel & Hospitality
  • $10 hourly

    • 4.0/5
    • (18 jobs)
    I am highly skilled in communicating with clients over the phone and email. With years of experience in taking escalated calls and complaint handling both on the phone and email, gained me the top rated team leader while still working in the BPO industry. I am an expert in LinkedIn Lead Generation, Lead Conversion, capable of generating laser-focused leads for your business. Well-versed with Google documents as well as Office applications, I am an asset when it comes to Administrative Tasks. I am a Social Media Manager, with extensive background in content planning and well-versed in LinkedIn and YouTube Optimization. An AMADEUS and SABRE GDS expert with a strong background in the travel industry and airline ticketing system. I can effectively utilize resources to complete tasks, can work well with less supervision, highly independent and results-driven. I meet deadlines and do not get into commitments I cannot complete. I am a team player but is always reliable, guaranteed to complete tasks even exceeding expectations. I look forward to expanding my horizons in providing excellent, world-class customer service and anything else you may need help with.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Customer Support
    LinkedIn Development
    File Maintenance
    List-Based Infographics
    Customer Service
    Microsoft Office
    Lead Generation
    Social Media Management
    Data Entry
  • $20 hourly

    • 5.0/5
    • (1 job)
    Hi! I'm Krisnan and I'm good at Graphic design, mainly on ads, UI/UX and logo. I have been in the graphic design industry for 8 years now and I'm currently working as a designer team lead. Solving problems and making imagination a reality is what I love to do. As you may have noticed, I do not have a lot of work done here at upwork because, this is not the usual platform that I use.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Social Media Content Creation
    Cards & Flyers
    Graphic Design
    Banner Ad Design
    Adobe XD
    Adobe Illustrator
    Adobe Photoshop
  • $15 hourly

    • 4.8/5
    • (24 jobs)
    I am teacher by profession, with 14 years experience in the telecommunications industry, where I gained experience in: Logistics, Zendesk, Quality Assurance, Human Resources, Account Receivables, start ups, Trainer,customer service, data entry, debt collection, and reservations ( Delta Airlines) and 3 years in US real estate.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Administrative Support
    Multitasking
    Logistics Management
    Customer Support
    Data Entry
    Order Entry
    Teaching English
    Freshdesk
    Order Processing
    Zendesk
    Email Support
    Order Tracking
  • $25 hourly

    • 4.3/5
    • (56 jobs)
    I am actively seeking to work in an environment where I can implement my knowledge and will challenge me further; allowing me to contribute to the continued growth and success of the organization. I am looking a position that will provide me the ability to apply my sales and work experience to a growing industry. I am looking forward to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed assigned sales goals. Consultative selling approach coupled with the energy and drive as an individual contributor with minimal supervision or team selling environment.
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    Bilingual Education
    CRM Software
    Prospect List
    Sales
    Customer Service
    Credit Repair
    Inbound Marketing
    Booking Services
    Inbound Inquiry
    Spanish
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    With extensive experience in Start-up companies. Reliable and hardworking professional with over 12 years of experience when it comes to the following: - Hospitality management - Digital Concierge - Contactless Check-ins - Vacation Rentals - Hotel Room Reservations - Online Travel Agencies - Travel Bookings - Airline Bookings - Lifestyle Bookings - Customer Service support - Technical Support - Chat Pupport - Project Management - Project Implementation - Process Improvement - Standard Operating Procedures - Financial Technolgies - Payments and Fraud And a lot more! I am skilled in communicating with clients over the phone, email, and live chat and with experience in using multiple business apps or tools, CRMs, and Property management systems. I can also handle a team and build Standard operating procedures for the business. I give pride in what I do and I work with pure honesty and integrity. I am a team player and willing to learn and train others to the best of my ability.
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    Customer Engagement
    Email Support
    Customer Support Plugin
    Operating Systems Development
    Business Operations
    Management Development
    Email Communication
    Customer Service
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    I am a pro active fast learning with a 10 year experience in Hotel Management, carreer as an Architect , have worked as Data entry expert, I have an excelent back ground in Custumer service both online and in person. I am ready to take in any new task and offer the best service to clients and customers. Opened to any work proposal and willing to give all to make the best of any work enviroment.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Customer Service
    Human Resources
    Virtual Assistance
    Phone Communication
    Customer Support
    Management Skills
    General Transcription
    Online Chat Support
    Translation
    Administrative Support
    Insurance Claim Submission
    Data Entry
    Microsoft Excel
    Communications
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    Multi-talented freelancer with many skills and a strong hospitality management background. Attention to details are very important to me as well as always aiming to do my best at any project I take on. I am a very quick learner when it comes to new programs, pos systems, and company policies. Experience in areas listed below. * Hospitality Management * Certified Life Coach * Bookeeping and payroll * Employee Training * Data Entry * Transcription * Captioning * Marketing
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    Management Skills
    Customer Service
    Multitasking
    Content Writing
    Communication Skills
    Hospitality & Tourism
    Social Media Account Setup
    Point of Sale & Payment Systems
    Personalized Trip Plan
    Light Bookkeeping
    Travel
    Customer Service Training
    Data Entry
  • $13 hourly

    • 3.5/5
    • (2 jobs)
    I am a professional customer services representative with over 10 years of experience in various customer industries. I can grasp concepts very quickly, I am always eager to learn new and interesting things, I am a team player and over the years I have always strived to meet client needs. I am experienced in Customer support representative (CSR), Debt Collections, Reservations, B2B Calls and Services, Sales, and Loan processor. Communication is very important to me I prefer great communication with clients. I'm very knowledgeable with the following systems: โœ“HubSpot โœ“Slack โœ“Phone Burner โœ“Infinity โœ“Decision Logic โœ“Sales Force โœ“Navis CRM โœ“RoomKey PMS โœ“IQware โœ“ Navis โœ“Dynamic โœ“Zendesk
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    Stella Scheduling Online Appointment Scheduling
    Customer Service
    Medical Records Research
    Inbound Marketing
    Front Desk
    Outbound Sales
    Sales
    BPO Call Center
    B2B Marketing
    Lead Generation
    Debt Collection
  • $10 hourly

    • 4.9/5
    • (81 jobs)
    ๐Ÿ“ŒABOUT ME 12 years of experience working in a VA doing all types of administrative jobs and light bookkeeping. I handle email support, chat and phone support as well. I can handle B2B and B2C communication/transactions. I have 5 years of experience working in a Short-Term Rental with listings in AirBnb, Booking.com, and VRBO. I worked in rental companies in Toronto, Canada, San Diego California and Alexandria Louisiana, I handle all types of communications with guest inquiry, resolutions claim, reservations and cancellations. I am a graduate of Bachelor of Science in Business Administration, major in Banking and Finance. I can handle your bookkeeping and other financial transactions. To be able to give satisfaction to my employer by giving them the quality and the quantity of the job that they expect me to deliver to them. As well as obtaining my desired position using my strong interpersonal skills, educational background and my ability to work with others. I am a multi-talented person. I see to it that I always meet your expectations if not exceed them. ๐Ÿ“ŒMY SKILL SET โœ”๏ธ Excellent awareness and understanding of current developments in digital communications and social media โœ”๏ธ Excellent skills and knowledge on current tools โœ”๏ธ Can write and speak English โœ”๏ธ Great Communication Skills โœ”๏ธ Excellent Leadership Skills โœ”๏ธ Can work under less supervision โœ”๏ธ Customer Support โœ”๏ธ Order Processing โœ”๏ธ Reservation โœ”๏ธ Cancellation โœ”๏ธ Payment Request โœ”๏ธ Resolution Claims ๐Ÿ“Œ TOOLS THAT I USE: โœ”๏ธ G-Suites, Zoho, Missive โœ”๏ธ Microsoft Office Application โœ”๏ธ Canva โœ”๏ธ Adobe Photoshop โœ”๏ธ Skype, Google Voice, Ring Central, Zoom โœ”๏ธ Dropbox, One Drive โœ”๏ธ Trello, Asana โœ”๏ธ Notion โœ”๏ธ Beds24 โœ”๏ธ Hospitable (Smartbnb) โœ”๏ธ Lodgify โœ”๏ธ VRBO, Booking.com, Airbnb โœ”๏ธ Get Properly โœ”๏ธ DUVE/WishBox โœ”๏ธ Wave Accounting โœ”๏ธ Intuit QuickBooks โœ”๏ธ Hubdoc โœ”๏ธ Shopify โœ”๏ธ WordPress โœ”๏ธ Shopify โœ”๏ธ Dropified, Oberlo
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    Human Resource Management
    Bookkeeping
    Intuit QuickBooks
    Customer Support
    Communication Etiquette
    Wave Accounting
    Administrative Support
    Payment Processing
    Light Bookkeeping
    Google Workspace
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Hi, I'm Ann! Customer Service Specialist for almost six years, with experience in Billing, General Inquiries, Technical, Retention and Sales Departments. Whether itโ€™s telco or non telco, I can help you with that! dealing with not so happy customers, answering complex billing, general inquiries, doing technical troubleshooting, appointment setting, or soft and hard selling? I'm at your service! - I'm experienced in using different tools like CRM, RIO, OPUS, Edge, Admin, Avaya, Five9, Zendesk, Slack and very much willing to undergo any pieces of training that your company offers - I've received awards with my previous accounts and with my current client and looking forward to be an asset to your company! - I would like to create a good name in the world of freelancing and I am super excited to offer my service and expertise to you! - I promise to give my best if you're going to give me a chance to be part of your team! - I'm open to your questions, please feel free to contact me, thank you!
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Appointment Scheduling
    Salesforce CRM
    Technical Documentation
    Sales
    Sales Operations
    Technical Support
    Phone Communication
    Customer Satisfaction
    Customer Support
    Customer Experience
    Customer Service
    Inbound Inquiry
  • $25 hourly

    • 4.7/5
    • (33 jobs)
    Hi, I am your go-to person for Virtual Administrative Support, Digital Project management, Team management and Task management. I do really cool stuff like building automated processes for repetitive tasks and helping business owners and managers achieve a smooth-running work experience with their projects, clients/teams every day. I manage: I.T and Web Development Projects & Teams Digital Marketing Projects & Teams (Social Media Management, email Management) Healthcare Projects & Teams Real Estate Projects & Teams (Contract to Closing on every Listing) Human Resource Projects & Teams Customer Support Projects and Teams Lead Generation & Calendar management My favourite PM tools are monday.com, ClickUp and Trello. You can throw in Notion in the mix as well ๐Ÿ˜Š. I build and manage them all. Why you should work with me: โญ๏ธ I will save you time and allow you to focus on the important tasks that drive revenue for your business. โญ๏ธTop Rated Plus Administrative Support freelancer โญ๏ธ Monday.com, ClickUp and Trello certified. โญ๏ธ 2 years experience implementing Monday.com, ClickUp and Trello in companies of all sizes โญ๏ธ Fast turnarounds My first Strategy is to ๐Ÿ’นReview Your current WBS and Process ๐Ÿ’นProvide Recommendations ๐Ÿ’น Integrate all of your systems the right way. ๐Ÿ’น Automate all repetitive tasks. ๐Ÿ’นTeach your staff how to get the most out of Your chosen PM tool features. Send in an offer and I'll implement processes in your business that will help your business be more productive. If you also need a migration from one PM tool to another, Like ClickUp to Monday or Monday to Trello? I will help you with any of the following: โŸClickUp โŸAsana โŸTrello โŸmonday.com Services: monday.com, ClickUp and Trello implementation monday.com, ClickUp and Trello customization monday.com, ClickUp and Trello automation monday.com, ClickUp and Trello workflow monday.com, ClickUp and Trello integration monday.com, ClickUp and Trello solutions monday.com, ClickUp and Trello project management Boards, Lists, Cards, monday.com, ClickUp and Trello templates monday.com, ClickUp and Trello support monday.com, ClickUp and Trello tutorial monday.com, ClickUp and Trello dashboard monday.com, ClickUp and Trello reporting monday.com, ClickUp and Trello best practices monday.com, ClickUp and Trello workspaces monday.com, ClickUp and Trello training You'll also receive FREE Training sessions for your team members. I am just a message away!
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Team Management
    Agile Project Management
    Customer Support
    Business Operations
    Miro
    Project Schedule & Milestones
    Automation
    Executive Support
    Project Management
    Trello
    ClickUp
    Communications
    Task Coordination
    Digital Project Management
    Administrative Support
  • $15 hourly

    • 5.0/5
    • (9 jobs)
    ๐Ÿ” Looking for a ๐•๐ข๐ซ๐ญ๐ฎ๐š๐ฅ ๐€๐ฌ๐ฌ๐ข๐ฌ๐ญ๐š๐ง๐ญ to manage and optimize your website's performance? โœ”๏ธ Content Management: Expert in content uploading and maintenance on ๐–๐จ๐ซ๐๐๐ซ๐ž๐ฌ๐ฌ platforms. โœ”๏ธ SEO Specialist: Proficient in enhancing site and article visibility through ๐’๐„๐Ž techniques. โœ”๏ธ Image Curation: Skilled in sourcing copyright-free, high-quality images for engaging ๐›๐ฅ๐จ๐  ๐ฉ๐จ๐ฌ๐ญ๐ฌ. ๐Ÿ‘จโ€๐Ÿ’ป Skills & Expertise: ๐Ÿ’ผ 4+ years in Content Publishing: Extensive experience in WordPress, particularly within the travel niche. ๐Ÿ’ผ Article Management: Specialized in maintaining and managing website articles. โœ๏ธ Travel Planning & Writing: Passionate about travel planning and adept at crafting compelling travel content. ๐Ÿš€ ๐™Ž๐™š๐™–๐™ง๐™˜๐™ ๐™€๐™ฃ๐™œ๐™ž๐™ฃ๐™š ๐™Š๐™ฅ๐™ฉ๐™ž๐™ข๐™ž๐™ฏ๐™–๐™ฉ๐™ž๐™ค๐™ฃ (๐™Ž๐™€๐™Š) ๐™Ž๐™š๐™ง๐™ซ๐™ž๐™˜๐™š๐™จ: โšˆ SEO-optimized content creation and article writing. โšˆ Efficient content uploading and product management on WordPress. โšˆ Comprehensive image research, editing, and formatting with SEO-friendly alt texts. โšˆ Thorough keyword research and Google Analytics reporting. ๐Ÿš€ ๐™Ž๐™ค๐™˜๐™ž๐™–๐™ก ๐™ˆ๐™š๐™™๐™ž๐™– ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ ๐™Ž๐™š๐™ง๐™ซ๐™ž๐™˜๐™š๐™จ: โšˆ Content creation, repurposing, and captivating caption writing. โšˆ Blog writing and editing to engage your audience effectively. โšˆ Community and audience engagement strategies. โšˆ Proficient in hashtag research for maximum social reach. ๐Ÿš€ Other Skills & Expertise: โšˆ Email and customer service management. โšˆ Reliable data management and entry with a focus on accuracy. โšˆ Detailed travel planning services. ๐Ÿ› ๏ธ Technical Skills: โš™๏ธ Proficient in WordPress (๐„๐ฅ๐ž๐ฆ๐ž๐ง๐ญ๐จ๐ซ, ๐˜๐จ๐š๐ฌ๐ญ, ๐Š๐š๐๐ž๐ง๐œ๐ž ๐๐ฅ๐จ๐œ๐ค๐ฌ, ๐€๐ฏ๐š๐๐š ๐ญ๐ก๐ž๐ฆ๐ž). โš™๏ธ Skilled in using SEO tools like ๐€๐ก๐ซ๐ž๐Ÿ๐ฌ for enhanced optimization. โš™๏ธ Experienced with ๐†๐จ๐จ๐ ๐ฅ๐ž ๐’๐ฎ๐ข๐ญ๐ž (๐’๐ก๐ž๐ž๐ญ๐ฌ, ๐ƒ๐จ๐œ๐ฌ, ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ, ๐š๐ง๐ ๐’๐ž๐š๐ซ๐œ๐ก ๐‚๐จ๐ง๐ฌ๐จ๐ฅ๐ž). โš™๏ธ Proficient in ๐‚๐š๐ง๐ฏ๐š for image editing and design needs. ๐Ÿ“ˆ Experience in Using Tools: ๐Ÿ”ง ๐’๐ฅ๐š๐œ๐ค, ๐™๐จ๐จ๐ฆ, ๐†๐จ๐จ๐ ๐ฅ๐ž ๐Œ๐ž๐ž๐ญ for efficient communication. ๐Ÿ”ง Project management tools like ๐‰๐ข๐ซ๐š, ๐€๐ฌ๐š๐ง๐š, ๐“๐ซ๐ž๐ฅ๐ฅ๐จ, and ๐Œ๐จ๐ง๐๐š๐ฒ for organized task management. Feel free to reach out for further discussion or assistance!
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Blog Content
    Google Sheets
    Google Docs
    Email Communication
    Content Upload
    Data Entry
    Virtual Assistance
    Blog Writing
    SEO Content
    Canva
    WordPress
    Website Content
    On-Page SEO
    SEO Keyword Research
    SEO Writing
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    I have over 9 years of experience in the Customer Service and Sales field. As a highly competent Customer Service Representative, I can bring dedication, reliability, and a driven attitude to this job. I maintain a functional work environment while delivering exceptional service to both my clients and the company I work for. I work well independently and have a talent for problem-solving and decision-making. I always foster healthy professional relationships with my co-workers, no matter the circumstances, and am a dependable team player. I am proficient in using computers and various applications. Additionally, I am open to learning new programs and quickly adapting to them. I am passionate about this field and believe I can bring a comprehensive set of skills that would be valuable to your company.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Helpdesk
    Email Etiquette
    Gorgias
    Customer Service
    Ticketing System
    Email Support
    Customer Support
    Google Sheets
    Canva
    Microsoft PowerPoint
    Microsoft Excel
    Asana
    Data Entry
  • $11 hourly

    • 5.0/5
    • (3 jobs)
    Dedicated and efficient Virtual Assistant and Customer Service Specialist with over 11 years of experience in providing top-notch support to businesses and entrepreneurs. ๐ŸŸข I will help you make your life easier by handling the day-to-day tasks that can consume too much of your valuable time. ๐ŸŸข My mission is to streamline your operations, ensuring that your business runs as efficiently as possible. I pride myself on my ability to manage multiple tasks with high precision and attention to detail. Whether it's handling emails, scheduling appointments, or managing customer inquiries, I approach every task with the zeal to exceed expectations. ๐ŸŸขMy customer service philosophy is rooted in the belief that the customer's satisfaction is paramount. ๐ŸŸขI have a proven track record of resolving customer issues quickly and effectively, which has contributed to increased customer satisfaction rates in my previous roles. ๐ŸŸข My excellent communication skills, both written and verbal, allow me to handle customer interactions with empathy and professionalism. With a deep understanding of various CRM platforms and a knack for learning new technologies swiftly, I am equipped to deliver outstanding support to your customers ๐ŸŸข What sets me apart? I'm not just about getting the job done. I'm about getting it done efficiently, accurately, and with a smile. ๐Ÿ˜Š I specialize in the following areas: ๐ŸŒŸAnswering and handling emails, chats, and phones. ๐ŸŒŸHandling complaints ๐ŸŒŸManaging social media accounts ๐ŸŒŸResearch/ Data entry ๐ŸŒŸMultitasking ๐ŸŒŸFluent in English ๐ŸŒŸBasic photo editing ๐ŸŒŸBasic video editing ๐ŸŒŸBooking: Airbnb, Booking Koala, Booking Layer, Zen Maid ๐ŸŒŸ Social Media Content Management ๐ŸŒŸ Quality Assurance ๐Ÿค Let's connect and discuss how I can help take your business to the next level! ๐Ÿ˜‰
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Cold Call
    Cold Calling
    Facebook Ads Manager
    Social Customer Service
    Customer Retention
    Booking Management System
    Email Support
    Online Chat Support
    Executive Support
    Customer Support
    Social Media Marketing
    Customer Service
    Social Media Management
    Data Entry
  • $13 hourly

    • 5.0/5
    • (4 jobs)
    I was born and raised in Mexico, so I'm a native Spanish speaker. I majored in the "English language", thanks to this, I speak English fluidly. I am a very outgoing and responsible person. When doing a job I give 100% and I'm always open to learning new things. I have experience doing translation jobs, Spanish to English, or English to Spanish. In my time of work, I've translated documents, articles, menus, magazines, and live Interpreting. I've also worked for companies in the area of customer service and tech support, answering chats, emails, and calls. I enjoy communicating with customers and helping them to solve their issues, always being nice and respectful.
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Call Center Management
    Email Communication
    Live Interpretation
    English to Spanish Translation
    Customer Service
    Bilingual Education
    Data Entry
    Spanish to English Translation
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    Efficient ticket management Get you the best seats and reservations Efficient Travel Specialist Travel connoisseur Great at finding the best places for the best price
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Ticketing System
    Lifestyle & Travel
    Travel Planning
    Booking Management System
    Travel & Hospitality
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    I am a responsible and enthusiastic person who is experienced in marketing, sales and customer service support (Live chat, email and phone) also cold calls. (B2B is never a problem). I do have a high quality attendance level and patience to guide customers to find successful solutions and clear their doubts. I also have worked remotely for companies based in Asia which develop drop shipping business and data entry, reaching in all my job positions great results for this companies I worked for. If you are looking for a worker who is always on time and up to seek a high grade of excellence just contact me!
    vsuc_fltilesrefresh_TrophyIcon Central Reservation Systems
    Chartered Financial Analyst
    English
    Castilian Spanish
    Email Support
    Online Chat Support
    Order Tracking
    Zendesk
    Interpersonal Skills
    Customer Support
    Customer Service
    Order Fulfillment
    Email Communication
    Data Entry
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