Built for the Future

Fall 2024

The future of work is built on Upwork. With innovative solutions and cutting-edge AI, Upwork can help clients and freelancers forge a strong but flexible foundation that drives consistent, high-quality outcomes. See how with the many product and partner innovations built for our customers below.

Client

Enterprise

Talent

Uma, Upwork’s Mindful AI

Uma is now built into your everyday flow on Upwork

Uma, Upwork's Mindful AI, is your work companion, helping you from start to finish, enabling more efficient, high-quality outcomes.

Learn more

Find

Unlock potential with specialized professionals, access to AI-powered tools, and exclusive partner offers.

Client

Enterprise

Talent

Managed Services

Managed Services, now powered by Uma

We’re building powerful capabilities — like Uma, Upwork’s Mindful AI — into the Upwork platform to power our Managed Services offering. These enhancements help you quickly scope projects, assess skills, and build the right team to deliver complex business results faster and with better quality. And now you can access Upwork's services both on our platform and through the business solutions you use every day.

Let’s talk

Client

Talent

Managed Services

Trusted talent are now easier to find, wherever you are

We've grown our ecosystem to create new earning opportunities for talent and expand access to skilled pros and Upwork's services to meet client needs, even when they're not on Upwork. Our partners can now offer fully managed projects delivered by Upwork to their customers, seamlessly within their own platform.

Start now

Client

Talent

Managed Services

Successful partnerships for successful outcomes

Check out our exciting new partners working with us to offer managed projects: Lettuce, Ocoya, TheWordsmith, and Builderall. These partnerships help deliver more successful outcomes to both freelance talent and clients by expanding access to Upwork's services beyond our platform.

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Client

Enterprise

Talent

Managed Services

Let Upwork manage your next AI project

We’ll do the heavy lifting and work with top AI professionals who can build you custom applications like chatbots to transform how you operate.

Let's talk

Talent

Apps and Offers

Exclusive offers to support your work and life

We’ve teamed up with partners to make it easier to access resources to support your work — and your life. These include opportunities to enhance your business, as well as your physical and mental health.

See offers

Talent

Apps and offers

New partner offers for freelance talent

Check out our new partners, like Microsoft, Unbounce, Stride, BetterHelp, Guardian, Hooray Health, Coverdash, FreshBooks, and Snagit, offering services you can use to enhance your work and life.

Get started

Client

Enterprise

Talent

Upwork Partners

Find experts for the products you use most

Struggling with onboarding, implementing new features, or optimizing software or products? We’re now partnering with even more of your favorite tech companies to connect you with trusted professionals who specialize in their technology and products.

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Client

Enterprise

Talent

Upwork Partners

New partnerships expand your access to skilled freelancers

With our new partnerships with Webflow, Bubble, Smartsheet, Recharge, Vista Social, Camtasia, Everlance, Podia, Prezi, and MailerLite, you now have access to a curated collection of experts skilled in these platforms — giving you multiple ways to find and work with trusted pros to meet your specific needs.

Connect now

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Talent

Upwork Partners

Creating economic opportunities for graduates

We're proud to collaborate with education partners to provide graduates with more opportunities to showcase their in-demand tech skills, helping them stand out to clients and earn more while doing what they love.

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Client

Talent

Upwork Partners

Enhancing career growth for tech alumni

Check out our education partners. We've teamed up with leading tech education providers General Assembly, Udacity, and Podium Education to give their alums more opportunities to showcase their expertise and stand out in today's competitive market.

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Client

Featured Jobs

Maximize your reach to quality talent

Say goodbye to lengthy talent searches. We've enhanced Featured Jobs to make them more attention-grabbing than ever, so you can get noticed and connect with the right talent faster.

Post a job

Find exactly what you need with smarter searches.

Search relevance

Beta

Enhance your hiring process through a smarter search engine that understands what you mean, not just what you type.

Search filters

Streamline your hiring process with intelligent filtering, ensuring you quickly find the best freelance talent for your needs.

Hire

Connect with the right fit faster with help from Uma and through new ways to tap personalized services.

Client

Upwork Business Plus

Hire with ease, get to work faster

Upwork Business Plus is a new plan for clients with no up-front costs that streamlines your hiring process. Gain instant access to the top 1% of talent, and find your best match with expertly shortlisted candidates delivered within 2 business days.

Client

Upwork Business Plus

Instant access to the top 1% of pre-vetted freelance talent

Upwork Business Plus gives you access to Expert-Vetted talent so you can partner with the top 1% of talent. Upwork pre-screens the very best freelancers and agencies on the platform so that you can hire quickly — and with confidence that you've built the best team for the job.

Client

Upwork Business Plus

Find the best match from a shortlist of talent

Streamline your talent search with Upwork Business Plus. Our on-demand services help you find a match with a shortlist of skilled freelance talent within 48 hours.

Client

Upwork Business Plus

Manage your team with an intuitive and complete dashboard

Stay organized with a single, intuitive dashboard. Easily access a consolidated view of user and team activity, weekly spending, active contracts, job posts, and more — all in one place for quick, efficient management.

Client

Upwork Business Plus

Always on, always personalized 24/7 support

Get the help you need, your way, exactly when you need it with 24/7 premium support. Connect with customer support agents via phone, email, or live chat for personalized interactions anytime.

Client

Upwork Business Plus

Convenient payments and billing options

Get consolidated billing to streamline budgeting and forecasting with net-30 payment terms, so you can pay your bill within 30 days of invoicing rather than the moment the work is done.

Client

Uma

Ask Uma to help you evaluate proposals and find the right fit

Uma can evaluate proposals and give a side-by-side comparison of freelancers, showing how the skills and experience they highlight match your job post. From drafting messages and interview questions to suggesting next steps when you're ready to hire, Uma is ready to help.

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Talent

Uma

Attention-grabbing proposals made easy with AI

Ask Uma to create custom proposal drafts to help you stand out from the crowd and earn more work. Uma’s custom AI models are trained to help you get a winning proposal based on best practices on the Upwork platform.

Learn how

Talent

Boosted Profile

More visibility, more opportunity

We've expanded Boosted Profile so your profile can show up in even more places, appearing in Upwork's primary search and at the top of the list of relevant talent shown to clients right after they post a job. More visibility means more opportunities to do the work you love.

Boost your profile

Client

Enterprise

Job Post Generator

Attract the right talent with a clear, detailed job post

We’ve expanded access to the Job Post Generator — powered by Uma, Upwork’s Mindful AI — to help you craft and customize your job posts with specific details to attract top talent.

Start now

Talent

Proposals

Win over clients instantly with a tailored cover letter video

Elevate your pitch with a cover letter video — build trust, demonstrate professionalism, and make your proposal stand out to win more projects. Record a guided cover letter video to showcase how your profile and skills make you the best fit for the job.

Get started

Enterprise

Expert-Vetted Talent

More Expert-Vetted talent you can trust

We’ve expanded our Expert-Vetted talent pool, offering Enterprise customers greater access to talent in high-demand categories such as AI, Design, and IT & Networking. Confidently choose from the best freelancers on Upwork, knowing they’re pre-vetted for their skills and expertise.

Learn more

Experience seamless hiring with more enhancements to proposal manager, proposal writing, and messaging.

Proposal manager shortlisting

Beta

Streamline how you manage proposals through enhanced shortlisting, helping you easily compare the best candidates.

Proposal insights

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Gain a competitive edge in landing jobs by using proposal insights to more confidently bid for jobs and add more of your skills to win work. Know your status, view competing average bids, and understand how you compare with the pool of other freelancer applicants.

Proposal edits

Enhance your proposals after submission by adding more details, turning good ideas into great ones and increasing your chances of landing the job.

Client profile preview in messaging

Beta

View client information, including total spend and hires, directly in interview rooms. Use this data to quickly evaluate opportunities and secure more contracts.

Proposal manager work history

Beta

Easily view relevant freelancer details like client feedback and work experience in the revamped history section of proposal manager to quickly evaluate and hire top talent.

Collaborate

Build strong working relationships with enhancements to help you connect and communicate with ease.

Talent

Uma, Upwork's Mindful AI

Work smarter with Uma

Uma, Upwork’s Mindful AI, is your powerful work companion on Upwork. Integrated into your everyday flow, Uma helps you work faster and smarter. Use the easy conversational interface to save time and enhance quality across your projects.

Learn how

Talent

Uma

All your chats at your fingertips

No need to switch to another app. Uma is built right into the Upwork platform and now saves your chats in threads so you can easily reference them or continue conversations later.

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Talent

Uma

Work smarter, finish faster

Uma is seamlessly integrated into your daily workflow on Upwork. We’re expanding access so every freelancer can use Uma as a powerful work companion to brainstorm, review, analyze, draft, code, and more, making it easier to get work done efficiently.

Learn more

Talent

Uma

Upgrade to work faster with full Uma access

Upgrade to a Freelancer Plus subscription for full access to Uma and accelerate your workflow, helping you start and finish projects faster than ever.

Start now

Client

Enterprise

Talent

Messaging

Scheduling meetings just got an upgrade

Easily schedule meetings in the Upwork mobile app, streamlining coordination with the option to sync availability from connected third-party calendars.

Get the app

Client

Talent

Messaging

A more-convenient way to manage your fixed-price projects

Now you can manage fixed-price contracts directly in messaging, simplifying activities like managing milestones and making payments.

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Client

Enterprise

Talent

Dark Mode

Dark mode is now available

You can now customize the theme of your Upwork display interface. Opt for dark mode, light mode, or auto-sync with your device. Once the theme is set, your selection will apply wherever you access your Upwork account.

Get started

Manage & Pay

Optimize your experience with increased transparency, personalized insights, and more payment options.

Talent

Job Success Insights

See what impacts your JSS and act on it

Job Success insights empower both new and experienced freelancers to understand, build, and maintain their Job Success Score (JSS).

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Discover what JSS is, how to earn it, and how your score is calculated. Learn about the key factors that influence your score, along with tips to boost your reputation on Upwork.

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Talent

Job Success Insights

Your most recent JSS is always within reach

Stay informed of the daily updates to your JSS, giving you a clear view on where you stand and how close you are to reaching your next milestone.

Learn how

Talent

Job Success Insights

Uncover what’s shaped your JSS

Whether you're building your reputation or aiming to maintain and improve your score, you'll gain valuable insights into the factors that influence your JSS.

Get started

Talent

Job Success Insights

Useful recommendations to improve your JSS

Elevate your JSS with advice designed to help you take immediate action. From improving client relationships to optimizing project outcomes, these practical strategies can help you find greater success on Upwork.

Learn more

Enjoy feature upgrades that help you achieve more in less time.

Bulk contract offers

Simplify high-volume hiring by quickly creating and managing multiple offers to enhance efficiency and accuracy.

Bulk messaging

Manage freelancer communication efficiently with bulk messaging, sending messages to multiple freelancers in a single action.

Bulk hourly rate change

Simplify managing large-scale rate increases, enabling quick updates to keep your projects on track.

Bulk contract close

Close multiple contracts quickly and efficiently within a single workflow.

Transaction history

Stay informed about your account with a clearer transaction history, making it easier to review your transactions and current balance.

Freelancer Plus subscription

Automatically set aside funds for your Freelancer Plus subscription to simplify paying for Connects and subscriptions.

Talent

Freelancer Plus

Flexibility to choose an annual plan of Freelancer Plus

Freelancers can now enjoy the convenience of paying for a full year of Freelancer Plus benefits with a single payment, eliminating the need for monthly renewals.

Upgrade to Freelancer Plus

Client

Talent

Payment Options

Pay with the convenience of Venmo

We’ve expanded your choice of billing methods with another way to make payments. US Clients and Freelancers can now pay with Venmo on Upwork.

Connect Venmo

Talent

Tax

Finding your tax info just got easier

Easily find and access all the tax information and forms you need as a freelancer, now conveniently located in the Manage finances menu.

Check it out

Manage job posts, payments, approvals, and refunds with ease.

Automatic payment schedule notifications

Stay informed with notifications about automatic quarterly withdrawals, giving you time to update your payment details if needed.

Fixed-price milestone payments

Enjoy a streamlined experience when releasing payments for milestones, reducing steps, speeding up releases, and offering easy bonus options.

Job post options

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Get streamlined options to easily hire more freelance talent after an offer is accepted, or quickly close the job post when you're done.

Messaging tips

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Align on job details faster with helpful tips in messaging for sharing past work, providing project examples, scheduling meetings, and more.

Consultations approval process

Get your consultations reviewed immediately with automated reviews so you can jump into work sooner.

Project Catalog approval process

Start earning faster with automated project reviews, allowing you to go from submission to approval without the wait.

Refunds for offers

Stay informed with clear timing for refunds so you’ll always know when to expect your money back.

Is your company a Work Innovator?

A Work Innovator is a high-performing company distinguished by its unique approach to work. See why these organizations thrive in disruptive times — and how yours can too.

Explore the 2024 report