I have 20 years of experience in the IT Field: Microsoft (Active Directory, DNS, DHCP, GPO, Logon Script), Microsoft Exchange, Microsoft Hyper-V Cluster, Storage (SAN), Backup Storage (EMC/StoreOnce), Remote Desktop Support, File Server (Cluster), Office 365, Google Workspace, MS Teams, MS 365 Defender etc. and other cloud services. • Enhancing of the current Azure cloud environments • Monitoring and enhancing the security of current and future Azure environments • Evaluating and automating the scaling and capacity requirements within Azure environments • Ensuring federated access across Active Directory and Azure AD • Troubleshooting and resolving Azure environment performance issues, connectivity issues, security issues, etc. • Implementing new environments in the Azure cloud • Working with teams to integrate Azure infrastructure components into processes and procedures • Installation/Configuration of HP Synergy Servers & HP DL 380/580 Rack Servers • Hands on experience - creating/relocating/deleting LUNs in 3PAR 7200 & 8200/EVA SAN/ MSA 2040/2060 • Handling backup and restoration of Email/Files/VMs etc. using Veeam Backup & Replication Version 10 • Managing Nutanix Prism/Nodes/CVMs and Storage Pool • Good working Knowledge on HP RAIDs & SAN Switches/Zoning , EMC Data Domain & HPE StoreOnce backup appliances • Configuration/Administration & Maintenance of MS Exchange 2010/2013/2019 Server (Hybrid) • Creation of AD Site & Exchange 2013/2019/2022 servers for DR (Disaster Recovery) • Handling Microsoft Hyper-V’s (WS2019/WS2016/WS2012 R2/WS2008) & Virtual Servers (WS2019/WS2016/WS2012 R2/WS2008 R2) • Managing MS Azure and Office 365 and Backup Vault for virtual machines • Installation of SQL 2005/2008/2012/2019, creation of databases and include in DPM / Azure backup. • New Installation & Configuration of Windows Server 2022/2019/2016/2012/2008 Std/Enterprise Hyper-Vs. & VMs • Patching windows updates on servers & Clients through SCCM 2016/2012 • Experience in Active Directory, user profiles, group policies, network resources, file server, DNS, DHCP, Microsoft Clustering, Live Migration, CSVs, DAG, Hyper-V Replica, Checkpoints, Storage Replica etc. • Managing Manage Engine AD Self Service (unlock/reset password) & AD Audit Plus (AD Reporting) • Monitoring all server’s performance using SCOM & spotlight (Dameware) and SolarWinds • Supervised team member’s and support them as they needed • Documentation of new projects or any major changes in the existing IT infrastructure Global Certification • Microsoft Certified Technology Specialist • Microsoft Azure Administrator Associate (AZ-104) • Microsoft Azure Stack Hub Operator (AZ-600) • Microsoft Azure Virtual Desktop Specialty (AZ-140) • Microsoft Azure Architect Design (AZ-304) • 70-640 Active Directory, configuring 2008 • 70-642 Network Infrastructure, Configuring 2008 • Cisco Certified Network Associates (Cisco ID # CSCO11003631) • Nutanix Platform Professional 5.0/4.5 (NPP) • Nutanix Systems Engineering Specialist (NSES) • Nutanix Systems Engineering Novice (NSEN) • Palo Alto Accredited Configuration Engineer (ACE) Exam - PAN-OS 8.0 Version

Greetings! I am a dedicated and skilled technical support specialist with a passion for resolving complex issues related to computer systems and CCTV monitoring. With expertise in configuring, managing, and troubleshooting a wide range of surveillance systems, including Hikvision, Dahua, Axis, DSS, IVMS, and Axis Control Center, I am committed to delivering top-notch solutions to clients. My extensive experience in the field allows me to provide efficient and effective support to clients seeking assistance with their technical challenges. Whether it's setting up CCTV systems, optimizing surveillance configurations, or diagnosing computer-related issues, I am here to ensure seamless operations and peace of mind. Services Offered: Configuration and optimization of Hikvision, Dahua, and Axis surveillance systems Management of CCTV monitoring solutions, including DSS and IVMS Troubleshooting computer issues and providing technical support Remote assistance for surveillance system setup and maintenance Collaborative problem-solving to ensure client satisfaction Proactive monitoring and preventive maintenance for reliable operations Keywords for Enhanced Visibility: Technical Support, Computer Troubleshooting, CCTV Monitoring, Surveillance Systems, Hikvision, Dahua, Axis, DSS, IVMS, Axis Control Center, Configuration, Management, Troubleshooting, Remote Assistance, System Optimization, Preventive Maintenance, Problem-Solving, Expert, Dedicated, Reliable, Client Satisfaction. Why Choose My Services: By selecting my services, you can expect a comprehensive technical support experience that covers both computer-related challenges and intricate CCTV monitoring systems. With proficiency in the most sought-after brands and platforms, I am well-equipped to provide solutions tailored to your specific needs. I am dedicated to ensuring seamless operations, security, and client satisfaction. If you're looking for a reliable and experienced technical support specialist who can handle diverse challenges in computer systems and surveillance, look no further. Let's collaborate to overcome technical hurdles and ensure your systems are operating at their best. Feel free to reach out to discuss your project requirements or technical concerns. I look forward to the opportunity to assist you!

Searching for a skilled IT professional to enhance your technology operations? With 8 years in IT, I offer extensive expertise in Support and System Administration. As an IT Support Specialist at Avaso Tech, I handled critical accounts for Xbox, Microsoft Windows OS, and Office365. Proficient in troubleshooting complex issues and optimizing productivity. Supported esteemed organizations like Hira Textile Mills as a Network Support Engineer, delivering exceptional service. Let's discuss how I can contribute to your success. My expertise extends to an impressive array of software and tools, including but not limited to: • Office365 • GSuite Administration • Microsoft Exchange • MS Active Directory • SharePoint • Okta • Apache Cassandra • MOVEit • Operating Systems (Linux and Windows OS) • Printer Support (Ricoh, HP, and other printers) • VPN • cPanel • Knowledge Management Systems (IT Glue & Confluence) • Remote Assistance Tools (LogMeIn, Teamviewer, ScreenConnect, Zoho Assist & Splashtop) • Backup Software (Acronis, Veeam, Replibit, Shadow Protect) • Ticketing Systems (ServiceNow, JIRA, Confluence, Connectwise, PulsewayPSA, Remedy, Zendesk, Zoho Desk, and BMSKaseya) • RMM (Kaseya, Continuum, Atera, Pulseway, AVGBusiness manage workplace, and Cisco Meraki) • Firewalls (Fortinet & SonicWall) With my comprehensive skill set and diverse experience, I possess the ability to seamlessly integrate into your organization's IT ecosystem, driving operational excellence and delivering unparalleled support. If you are seeking a highly proficient IT professional committed to elevating your technology infrastructure and ensuring exceptional service delivery, let's connect. Together, we will forge new paths of success and achieve remarkable results. Contact me today to discuss how I can contribute to your organization's growth and success.

Red Hat Certified professional with an extensive experience of Openstack Deployments and Linux Server Implementation/Troubleshooting. I do have an experience of deploying openstack for Telco and IT domain and deployments of oVirt. Certifications: # Linux Servers # Virtualization, # RHCE/RHCSA # Openstack. I can help you with different linux servers deployments and its troubleshooting. Also can help you with the deployments of Private Cloud/Virtualization (Red Hat, oVirt) for PoC on baremetal (your own) or dedicated servers and its troubleshooting. I have designed some heat templates for speedup the process of VM Creation on Openstack. I can help you with Skill Set: 1. Linux Installation/Maintainance and Troubleshooting. 2. Linux server configurations like DNS, Samba AD DC, NFS, iSCSI and Web Server. 3. Automation - (Test Suite for Application Testing), Jenkins CI/CD, Ansible and Heat Orchestration, Linux Scripting. Tools/Component deployments. VPN Server deployment/configuration (OpenVPN, WIreguard). Deployment on Rasberry Pi. Integration with Google Authenticator. Pfsense Firewall. VM Deployment. Baremetal Deployment. oVirt/Red Hat Virt. Standalone ovirt/rhv engine deployment (On different server). Hosted Engine Deployment (On hypervisor engine will run as a VM). Openstack Manual Deployment (Manual configuration of Each Component). Kolla Ansible Minimal (Single Node/Multi Node) Deployment. (Single/Multi Network). ESXI Deployment. (Single/Multi Network). Baremetal/VM Deployment. Packstack Triple-O

Based on my 30 years of experience in the field of IT, i am able to complete complex tasks of high difficulty. Working in international corporations allowed me to have a practice with productive and expensive systems. Contracts in the banking sector has taught confidentiality and responsibility and the importance of trust. My main qualification is in system administration. From the direct assembly of the server to the configuration of the operating system. Therefore i have expert knowledge of operation systems Windows\UNIX. Server OS: Microsoft Windows server, RedHat, Ubuntu, CentOS, PopOS, Debian, other Linux.. Cloud: Amazon Web Services AWS, Google cloud GCP, Oracle cloud, Microsoft Azure, IBM cloud.. Hosters: Digital Ocean, Hetzner.. Virtualization: Hyper-V, VMWare, VirtualBox, KVM, Proxmox.. Emergency problem resolving. Web, VPN, VPS, Cloud, Virtualization. Hardware troubleshoting and repair. Security networking. Infrastructure protection. BIOS\FW recovering, updating.

I am excited to offer 16+ years of solid experience in Physical & Virtual Server & Networking Platforms, System Administration, Network Administration,Managing Telecommunications Networks and Technical Strategy. Below are a few of my strong assets for your business: - Microsoft(Active Directory, DNS,DHCP, RDS,SQL Server(DB Admin),SharePoint, - Hyper-V, Exchange(All Versions &O365)Azure) - VMWare (ESXi, VCenter) - Citrix (XenApp, XenCenter) - Antivirus(Symantec(SEP),Mcafee(EPO),Kaspersky) - Linux (Ubuntu, CentOS,Debian) - Cloud(MS Azure,AMAZON AWS ,Google GCP,OVH and Digital Ocean) - Storage(Synology,QNAP,FreeNAS,WD,Dell and HP) - VOIP ( Avaya,3CX,Yeastar,XCally,GrandStream & FreePBX) - Firewalls (Fortinet, Sonicwall, Sophos, ASA,WatchGuard&PFSense) - Routers (Cisco, Ubiquiti) - Servers (HP Proliant Servers) & (Dell/EMC Servers) I am happily available anytime using secure remote support or walk you through the steps via Upwork chat .I am looking to show each client my worth to build a long relationship.

"As a highly experienced IT professional with over a decade of experience in remote computer repair, I am dedicated to providing top-notch service to my clients. I specialize in troubleshooting and repairing both Windows and Mac systems, ensuring that your computer runs at optimal performance. I am well-versed with Remote access tools and I offer a wide range of services, including software installation, data recovery, virus and malware removal, performance optimization and network troubleshooting. I pride myself on my exceptional customer service and quick turnaround time. My remote services are not only fast and reliable but also more cost-effective than traditional in-person repair options. I am available to assist you on your schedule and will work with you to find the best solution to your IT problems. With my technical expertise and commitment to customer satisfaction, you can trust me to keep your computer running smoothly." In this version, I focused on your expertise and experience and the wide range of service you provide. Emphasizing the cost-effectiveness of your remote services and your availability to assist clients on their schedule. I also highlighted your commitment to customer satisfaction which is very important for building trust. I also have full command over Microsoft office, online data research and data entry. ✔️ Installation/uninstallation (programs, devices) ✔️ Cleaning from viruses, spyware, and malware. ✔️ Speed up (optimization) ✔️ Cleaning unnecessary files. ✔️ Driver installation (compatible with Operating System) ✔️ Cleaning browser from add-ons ✔️ Problem diagnostic (software and hardware) ✔️ Data Recovery ✔️ Can help in gaining of lost password (win login) ✔️ Remove Toolbars in your Browser. ✔️ Upgrading of your Hardware for Better Performance ✔️ Other computer issues ✔️ Teach how to save your important file to online Drive (Auto Back Up) ✔️ Installation of Windows, Mac, and Linux in a dead PC. Contact me for other types of problems you are having with your Computer, Laptop, and other devices. Please provide as much information about the problem you are having, I am here to solve your problem. Thank You

I'm an IT Help-desk/Technical Support with Ten (10) years 🎖️ of working experience in the IT industry. My recent work experience was with a Telecom expert. I also provided support for one of the biggest printing companies in Africa. I am prepared to offer Tech Support services with my vast range of experience in this field. Background highlights • Serve as the first contact with customers who need technical assistance through various channels (Emails, Chat, Phone) • Proficient in providing technical assistance and customer support for computer systems, hardware, and software. • Microsoft Office 365/O365 • Ticketing system -Spiceworks, HubSpot, and ZenDesk • Active Directory, Office 365 Admin, Azure AD, and Exchange Online Administration. • Alerts Monitoring - Network Monitoring, Server/Infrastructure, Telephony Monitoring • Network monitoring tools - Solarwinds, WInbox, Meraki Dashboard, Aruba. • Mobile support • Windows Vista/7/8/10/11 • Google Suite - Google Drive, Meet, Workspace, and more. • Remote Application - Teamviewer, Remote Desktop, Anydesk and Bomgar • Proficient in Networking, Remote Desktop Support • Proficient in Internet-related applications such as E-Mail clients and Web Browsers. • Troubleshoot, Diagnose and Resolve technical hardware and software issues • Coordinate incident, resolution, and service request completion to the Resolver Team and Vendor. • Maintain technical documentation and service catalog on installation, configuration, and problem troubleshooting. • Provide updates/information to end-users regarding the status of their incidents or service requests. • Keeps the problem record updated on time and documents known errors and resolution plans. Lead Generation Profile Specialized Points: ★Automated Data Mining ★Contact List Creation ★ Web scraping ★ Email Research & Email Verification ★ Data Entry ★ Contact Database Building ★ Mailing List development ★ Lead List Building ★ Email Sourcing ★ Virtual Assistant ★ Lead Generation ★ Company Contact Information ★ Email Marketing ★ Web Research ★ Google Docs, Google Spreadsheet ★ Extracting Phone Number and other related contact information. ★ PDF conversion to Excel & Word ★ AI Generated Content I have a PC with 8GB RAM, 512GB SSD & Intel core i5 processor, a dedicated internet connection, and, a stable power supply which means I am Set.

✅As a highly rated and experienced Managed Service Engineer with a focus on IT Project Management and Technical Support, I have honed my skills over the past 6+ years by delivering results for companies globally. My expertise in L1 & L2 operations has been instrumental in driving growth and improving performance for my clients. I have proven expertise in software, internet service providers (ISP), logistics, and the transportation industry. I have a track record of successfully coordinating, evaluating, and implementing networks, cybersecurity, telecommunications, and IT projects. I'm self-motivated and have a business-minded approach, always striving to reach my goals. . I have extensive experience working with🌟 high-profile companies🌟 around the world, helping them to reach their objectives while cutting costs and enhancing their digital transformation. I'm self-motivated and have a business-minded approach, always striving to reach my goals. YOU and your projects are in good company: ✅ Orion Global GMS - (Global IT Managed Services Providers). ✅ Crestech - (Global IT Managed Services Providers). ✅ Johnson & Johnson Dominican Republic - (81.58 billion USD (2018)). ✅ Accenture - (Fortune Global 500). ✅ RB Mead Johnson - (Global Leader in Infant and Children’s Nutrition). ✅ DP World - (Global Terminal Operator at Ports Around the World). 🔥Some cool projects: » IT project management: ✓Daikin Global, Dominican Republic Branch, mail migration project, and MFA configuration to end-users. It consisted of migrating emails from a remote mail server to office 365 subscription, preventing losing any critical information. » Wireless and Networking: ✓DP World Caucedo Wireless network design and improvement, providing better wireless connectivity for mobile equipment, increasing their productivity. » WordPress admin: ✓La Revista Diaria (Larevistadiaria.com), an online newspaper, WordPress administration, monthly reports, backups, and security protection. Helping them to achieve their monthly goals. If you're interested, let me know when you're available to chat. I'm sure we can find time to grab a few beers and enjoy the beach (the beers are not included!).

I have been a virtual worker since 2010. I am a very energetic, fast turnaround, hardworking and quick learning person with variety of skills including: VIRTUAL ASSISTANT ✔️VA (all around Virtual assistant, fast learner, can follow direction, team work) ✔️Admin Assistant (contact, calendar and other administrative task management) ✔️Real State Data Analysis (retrieve data from website and entry spreadsheet) ✔️Data Entry (web research, lead generation, WordPress data entry, product listing, product entry, data cleaning and many more) ✔️Property Preservation (work order processing, bid specialist, taking care order rejection, accounting) ✔️Email Handling (give priority to incoming email management and reply within shortly) ✔️Digital Marketing (Keyword Research, SEO, Email Marketing, List Building) ✔️Lead Generation (B2B, B2C) ✔️Data Scrapping (scrape data on the web, mining data using different directories) ✔️Document conversion (PDF conversion, document formatting and protection) ✔️Photo editing (photo retouch, background removing, photo resizing) IT SUPPORT: ✔️Technical support (windows and office software troubleshooting, outlook and cpanel specialist) ✔️WordPress Developer (woo-commerce, WordPress installation and customization and fix issues, backup and restore) ✔️Office365 (setup Office365 Business for domain, troubleshooting, solve email deliverability issues, DNS configure and much more.) ✔️G Suite (setup G Suite, troubleshooting, setting up smtp, solve email deliverability issues, DNS configure, configure in outlook app and other platform and much more.) ✔️Email Migration (Webmail to Gmail, Gmail to Outlook, Gsuite to Office365, Any other server to another server) I am an IT Graduate having strong communication skills. Being a detail oriented and committed virtual assistant, I have successfully completed many projects including internet research, Data Entry, Data Mining, Real Estate estimate, Property preservation, Web Scraping , Typing, Google spreadsheet, MS Excel, MS Word, MS Outlook, eCommerce, WordPress, Customer Support, Technical support etc.. I am detail-oriented, creative thinker, focused, determine, committed, reliable, disciplined, self-motivated, loves learning and dedicated Freelancer. I am independent and I never stop learning and improving my service to be the BEST of the best! Efficiency, accuracy and fast turn around time is very important part of my job. High quality work is what I can provide! I love my job and most of all I am a servant of the Almighty God, all my strength and talent comes from Him. I always aim for my clients satisfaction towards my work, to earn trust and to have a good working relationship. Please check out my reviews below to see some of the work I've performed on Upwork. Thank you very much! Hoping to work with you soon!