Prashant G. United States
$25/hr
100%
Job Success
$100K+ earned
Jakarta Server Pages
J2EE
Core Java
Salesforce Lightning
XML
XSL
Spring Framework
Apache Struts
IBM Db2
Over 20 years of experience in planning, developing and implementing various information technology and CRM solutions across Institutions.
Salesforce Certified Administrator.
•Over 5 years of implementing customized CRM solutions to various clients like Verizon, Allianz Re-Insurance .
•Automated Service, Sales and marketing processes using Salesforce Lightning flows and APEX/Visualforce
• Implemented core Salesforce modules like Sales, Service, Financial, Health cloud for small businesses using Agile/Scrum methodologies
• Integrated Salesforce with apps like Zoom, RingCentral, Box, Gmail using Zapier
• Utilized Webservices/REST API to integrate Salesforce with third party applications.
• Implemented Web to Lead, Web to Case and Email to Case channels.
• Created OMNI Channel and Web Chat for customer service.
• Built reports and dashboards to measure kpis.
• Imported data into Salesforce using tools like DataLoader and workbench.
• Implemented and created the full life cycle process for large-scale software development
• Identified architectural improvements resulting in increased product reliability and responsiveness to new feature requests
• Utilizing strong functional knowledge to drive product design
• MS (Computer Science) , University of South Carolina, Columbia
Salesforce Certified Administrator
Sun Certified Programmer for Java 2 Platform
Sun Certified Web Component Developer for Java 2 Platform
Sun Certified Business Component Developer for Java 2 Platform
Project management for IT Profession
TECHNICAL SKILLS
• Java, J2EE, Java Servlets, JSP, JNDI, JFCs, EJB’s, Java Script, AJAX, Web services
• Spring Webflow 2.5, STRUTS, Google Web Tool Kit, XML, XSL, ASP, .NET, Shell Scripts, JUnit
• WebSphere 8.5, Tomcat, Web Logic 6.0, IIS, Silver Stream App Server, JRun, JWS
• RAD 7.5, Eclipse, Visual Studio, JDeveloper, CVS, Clear Case, Stash, UML, Rational Rose
• Oracle 11g, D2000, IBM DB2, MYSQL, MS SQL SERVER, MS ACCESS, Toad
• Windows XP, IBM AIX and Unix (SUN SOLARIS 5.7), Silver Stream e-portal 2.2
• JIRA, Confluence, Cloud Services (PaaS), SalesForce Administration, APEX, Visualforce