** My specialties: ** * Brand Identity Development: From captivating logos and palettes to compelling typography and messaging, I craft cohesive identities that resonate with your audience. * Custom Illustrations: I bring your vision to life with eye-catching illustrations perfect for websites, marketing materials, and packaging. * Engaging Presentations: I design clear, concise, and persuasive presentations that win over investors, clients, and conference audiences. * Effective Print Design: Brochures, flyers, posters, and business cards – I create print materials that grab attention and get results. * Custom Graphics VA Services: Social media graphics, email newsletters, website graphics – I'm your on-demand design solution. ** My approach: ** * Client-focused: I collaborate with you to understand your vision and deliver designs that surpass expectations. * Strategic thinker: I consider your target audience, brand goals, and market positioning to create designs that drive conversions. ** Why choose me? ** * 7+ years of proven design expertise * Versatile skills across branding, illustration, print, and digital * Client-focused and collaborative approach * Strategic thinking for impactful designs * Fast turnaround and budget-friendly rates Ready to elevate your brand? Let's collaborate! Or leave me a message to chat about your design needs!

Senior Technical Writer with 9 plus years of experience in creating End-User documentation, Wiki pages, and designing templates for Marketing collaterals. Working experience in Agile Methodology and authoring tools - Oxygen, Postman, Confluence, Microsoft Office (including Visio), RoboHelp, DevOps, and SnagIt.

SUMMARY OF QUALIFICATIONS * Total of 16 years' experience in Information Technology and 15 of those years were in Software Quality Assurance, HP ALM Administration and create and conduct technical trainings to clients. * Self-driven Software QA professional with proven success in Web, Mobile, Hardware, Software testing, creating/executing test plans, test cases, and scripts. * Practiced and skilled people manager taking a hands-on approach to mentoring and motivating talent * Effectively analyzing complex problems/requirements and produces cost-effective "quick-fixes" as well as long-term solutions * Senior Quality Assurance and Testing Engineer with hands-on Lead and managerial expertise in Software Quality Assurance processes, Manual Testing, Requirements Development & Analysis. * Involved with the multi-million-dollar Smart Grid Project for the largest utility in the country,

Buyers have problems and pain,  → Your website helps them. → Buyers want to work with you. Most companies know they need an excellent website filled with the "right" mix of content and persuasive copy...a site that attracts a steady stream of leads and keeps existing customers coming back for more. But they may need help in making all the details work together. As a certified content marketer and copywriter, I have a proven process that can help professionals and small-to-medium-sized businesses create clear and powerful sites that reassure and delight their audiences. Plus, I have a long history of working as a partner with marketers and business owners to clarify what they offer their audiences. Together, we can help your business grow. As a technical writer, I am experienced in presenting complex ideas in clear and simple language focused on business processes and procedures. My specialty is tech, but I have experience in many other industries that depend on tech. My copywriting and content writing services include the following: ✔Market Strategy ✔Website Audits ✔Copywriting ✔Web Pages ✔Newsletters ✔ Blog Posts and Placed Articles ✔ Case Studies ✔ White Papers ✔ Email Copywriting ✔ Press Releases ✔ Technical Writing ✔ Copyediting ✔ Rewriting/Ghost Writing If you need me to focus just on content marketing, I offer the following strategic services: ✔Content Audit of an Existing Website ✔Customer Avatars of Your Ideal Male and Female Customer for Each Market Segment ✔Content Strategies that Support the Customer Journey ✔Lead Generation Funnels to Capture Emails and Build Your Mailing List ✔Creative Briefs and Writer Guidelines for Creating a Consistent Voice ✔Content Calendars with Ties to Industry Events and Company Promotions ✔Technical Writing for Software Products and Services I am new to Upwork but experienced in developing audience-centered copywriting and content infused with your marketing goals. Here are some testimonials from previous managers and colleagues. "Linda was fabulous in her position at Dell... I could rely on Linda to research, analyze, and then determine the best solutions for the eCommerce sites we were building. Linda consistently provided quality work, learned quickly, adapted quickly, and always delivered. She is an absolute pleasure to work with." --Paul Robinson, now Global Product Development Manager at Dell. (I worked with Paul to manage and develop the backlog of user stories in an agile environment. I also wrote web pages and created wireframes.) "This book would not exist without the great strengths you brought to the project. - Most important is your unflagging ability to turn dry, technical prose into interesting, concise, readable material. People notice when a book is well written. - The book is also improved by your ability to develop visual aids to accompany your material. - I personally appreciate your reliability. Not many of the freelance writers I've worked with would be willing to track down elusive information, follow leads (who sometimes don't want to be followed), and keep me updated on material they've already sent in." --Steven Rigolosi (Steve was my client for a project at Prentice Hall; he is now Editor-in-Chief and Director of Content Development and Management at Cambria & Calibri Editorial Services.) "I worked with Linda on several initiatives and found her a pleasure to work with. Linda's ability to roll with the changes in a dynamic environment and still capture important requirements was impressive. Linda's deliverables were excellent and her work was always held in high regard. I would highly recommend Linda as a great addition to any organization or project team - she cares about the work and puts her craftsmanship into it." --Brian Riordan (Brian and I worked together at Brightstar; he is now Senior Manager for Professional Services at Medallia.) "Linda Muterspaugh is a true professional. An excellent writer and clear thinker, she will be a valuable asset to any team. Purposeful in her approach to any task or deliverable, Linda can gather information quickly and effectively, whether through interviews with technical subject-matter experts or hands-on experience with the product. Her documentation is written clearly, and the tone, structure, and language are appropriate to the intended audience and use. Although she reported to me, I benefited most from our writing relationship: she taught me some effective writing strategies that I still use." --Jen Buhman (Jen was my manager at DBS; she is now Senior Product Manager at Egencia.) Do you have an idea that needs the help of a professional? Why not take the next step and schedule a free, no-obligation 20-minute Discovery Call with me? Once I have a clear idea of your goals and the project scope, I'll follow up with a detailed proposal with a timeline and costs. And you'll be one step closer to realizing your vision.

Leader, system architect, product "imagineer", and hardware/software developer with a 40-year track record of creating solutions that delight clients, users, and team members. Successful entrepreneur and consultant; creator of the award-winning Auto-Architect CAD software which, through acquisitions, became the worldwide standard Architectural Desktop from Autodesk. Adept at problem-solving and designing elegant solutions while balancing business needs. Skilled in design, prototyping, testing, documentation, training, and mentoring. Over twenty years of experience with healthcare systems including data ETL, clinical and financial reporting with Cerner CCL and DA2, EHR design, documentation workflow, system setup, and go-live.

Analytical and innovative communications leader with 8+ years of experience in driving communication solutions for organizational success. Possesses a strong blend of leadership, strategic planning, and technical expertise to deliver effective results. Proficient in the Adobe Creative Suite, project management, and content management systems.

Senior Technical Writer/Project Manager II Experienced professional with over 10 years of industry experience in: * Mortgage Servicing * Origination Operations * Quality Control Audit * Infrastructure/Information Security/Cybersecurity * Project Management All areas include several years' tenure experience in writing a variety of print and online documentation. Able to convert technical details into clear and concise documentation in various formats, and on any subject. Proficient in the following applications: * Microsoft Teams, Microsoft Project, MS Office 365 Enterprise, Zoom, Skype, and Adobe Acrobat * Visio, Snag IT, HTML - Beginner, Archer, Chicago Style Guide, and Adobe Illustrator *Beginner * SharePoint, Confluence, Basecamp, and Jira Skills * Excellent organizational skills and attention to detail; ability to prioritize amongst

Summary A results-oriented writer of technical documents with ten years of experience, I'm looking for chances to use my knowledge of producing technical documentation with significant consequences. Skills Technical Writing, Software Documentation, Structured Authoring, Release Notes, DITA/XML authoring and publishing, Microsoft Visio, Oxygen, eBooks, Content Management Systems (CMS), Standard Operating Procedures, CRM, Style Guides, Microsoft Word, and Proofreading. Relevant Experience * Developed user manuals, installation guides, troubleshooting guides, API references, and online help content for software products and services. * Transformed complex technical information into easy-to-understand user guides following style guides and documentation standards. * Worked closely with technical teams to gather accurate and up-to-date information for documentation creation. . I am a technical writer with more than ten years of dedicated technical writing experience, I am confident in my ability to contribute effectively to your team. Technical writing is my forte and passion. As a subject matter expert, I have consistently delivered clear, concise, and user-focused documentation that translates complex concepts into easily understandable content. Whether working independently as a Single Point of Contact (SPOC) or collaboratively within a team, I have demonstrated the capacity to meet and exceed expectations. My portfolio encompasses a diverse range of technical documents, including user manuals, release notes, whitepapers, installation guides, online assistance, operator procedures, process guides, project communications, quick reference guides, and service manuals, among others. I possess hands-on experience with various authoring and image-editing software, allowing me to create visually engaging and informative materials. One of my strengths lies in adhering to established style guides and ensuring consistency in content presentation. This attention to detail enhances the overall user experience and fosters a professional image for the company. I am committed to delivering documentation that not only meets industry standards but also resonates with end-users. For a more comprehensive overview of my qualifications, I suggest you to review my attached resume.

Highly skilled Business Analyst/Software Quality Assurance Analyst with more than 7 years of experience including 4 years of UAT experience in State govt. project. Proven expertise in Functional testing and Defect logging and Tracking using various tools. Proficient in testing of Integrated Eligibility System, client-server, and web-based applications, including some backend testing. Currently gaining expertise in collecting business requirements and writing user stories for Salesforce modification. Possesses a strong understanding of Agile development methodologies and their application in the Software Development Lifecycle (SDLC). Exceptional communication, interpersonal, and analytical skills, coupled with a deep knowledge of quality assurance standards and strategies.

Summary of Overall Qualifications More than 20 years managing or supporting federal government contracting in program/project management; business development; proposal writing; proposal management; documentation development/support; administration; managing/supervising staff including: project managers, engineers, document scanning and indexing technicians, data entry operators, administrative assistants, clerical staff; technical writers and editors, research assistants, Freedom of Information analysts, and technical analysts. Summary of Experience More than 20 years' experience directly and simultaneously managing multiple programs/projects, staff, subcontractors, and consultants on federal contracts with staffs ranging from 1-35 and multiple subcontractors, consultants, and vendors. As a Project Manager, have been responsible for overall technical, schedule, reporting, and financial contract performance including contract deliverables; organizing, directing, and coordinating planning and activities; overseeing all aspects of recruitment, personnel management, and supervision, and hiring and firing; and developing and implementing quality control methodologies.