$20/hr
$16 earned
Office 365
Desktop & Laptop Support
VMware Administration
Troubleshooting
macOS
Microsoft Active Directory
Windows 10 Administration
JAMF
Technical Support
VMware vSphere
Windows 11 Administration
● 9 years+ of Experience in IT support at enterprise level offering IT services to End User.
● Active Directory, Users and Groups, DHCP, Virtual Desktop
● Hands-on experience with Windows server 2109,2016, 2012, 2008 and 2003 Administration.
● Provision and de provision new user computers and accounts
● Network / Connectivity: File server, wireless and LAN internet, etc.
● Familiar with tools and environments like EUC, MDT, VMWare, Office365, mail, outlook configuration,
PowerShell Scripting and Azure Ad, AWS VDI, VMWare VDI, Endpoint Security
(XDR, McaFee, MalwareBytes)
● Network / Connectivity: File server, wireless and LAN, VLAN internet, etc.
● Test and evaluate new client-side hardware/software
● Assist in IT asset management,Vendor Management, Procurement Process, Incident Management, Change
Management, Problem Management
● Windows OS, Mac OS, ChromeBooks, Active Directory Bit locker, VPN, O365, SSO, Windows Server,
RDP, cloud solutions, VMware MDM, MEDC MDM, MEM, Intune, JAMFPro, MFA, OS patch
management, Exchange, and strong troubleshooting skills.
● Employee Onboarding and Offboarding
● Switching, IP Routing, VLAN, TCP/IP, OSI Layers etc.
● Hands on Experience of Installing, Troubleshoot and Upgrade of Network Devices Switch, Router, Modem.
● All BIOS Configurations.
● All windows client operating system
● Installation of All Peripherals Device Driver & Software. Desktop Assembling & Dis-Assembling.
● Printer (Local/Network Printer), Scanner, Web Cam, Modem & all other External Device Configurations.
● Good Knowledge in Hardware Troubleshooting, New Installation, Repair & Upgrade Operating System.
● Experience in working in a ticketing system Service Now, Service Desk Zoho, Jira and others
Anytime available on linkedin: avnishkpandey
Whatsapp:- +91-790-385-2016 .
Or mail at avnish.vnsit07@gmail.com