Amazon Store Manager

Location: Remote
Hours: Part-time or Full-time (to be discussed)
Reports to: Founder / CEO

About Us

At Hormones Balance and Wellena, we empower women to take charge of their hormonal health through education and clean, effective supplements. We’re a mission-driven company with a passionate community and a growing e-commerce presence. We’re looking for an experienced Amazon Store Manager to take ownership of our Amazon marketplace operations — optimizing listings, managing performance, and scaling our presence strategically.

**Key Responsibilities**

*Store Management & Optimization*

- Manage and oversee daily operations of our Amazon Seller Central account.

- Ensure product listings are optimized for SEO, discoverability, and conversion (titles, bullets, descriptions, A+ content, keywords, and images).

- Monitor product availability, pricing, and competitive positioning.

- Implement and manage promotions, coupons, and deals.

*Advertising & Growth*

- Manage and optimize Amazon PPC campaigns, including Sponsored Products, Brands, and Display Ads.

- Analyze advertising data to improve ROI and conversion rates.

- Identify new opportunities for growth, such as expanding into new marketplaces or product categories.

*Analytics & Reporting*

- Track and report on key performance metrics: sales, sessions, conversion rates, ad performance, and organic ranking.

- Prepare weekly and monthly performance summaries with actionable insights.

- Analyze competitor performance and adjust strategies accordingly.

*Inventory & Fulfillment*

- Coordinate with the operations team to ensure proper FBA and FBM inventory levels.

- Forecast demand and help prevent stockouts or overstocking.

- Oversee shipment creation, replenishments, and returns.

*Customer Experience & Compliance*

- Monitor customer feedback and reviews to identify areas for improvement.

- Ensure all listings meet Amazon’s policies and brand standards.

- Work with support teams to resolve account issues, product suspensions, or listing violations.

**Qualifications**

- Minimum 2+ years managing an Amazon Seller Central account (FBA/FBM experience required).

- Strong understanding of Amazon SEO, PPC, and conversion optimization.

- Proven track record of growing sales and improving store performance.

- Data-driven mindset with strong analytical and Excel/Sheets skills.

- Excellent attention to detail and strong project management skills.

- Experience in supplements, health, or wellness products is a plus.

Bonus: Experience with Helium10, JungleScout, or similar tools.

**What We Offer**

- Flexible schedule and remote work.

- Opportunity to grow within a mission-driven, health-conscious brand.

- A collaborative, heart-centered team passionate about helping women thrive.