Configuring Zendesk for a Customer Service
We are a start-up providing customer service for luxury brands and we are looking for a Zendesk expert who can :
- Complete configuration of the Zendesk tool base
- Groups, views, management and assignment rules
- Signatures, email templates
- Connection of email addresses
- Creation of forms and ticket properties
- Creation of new numbers for Zendesk Talk
- Creation of reporting dashboards
With a depth knowledge for :
Use in development and integration or support on the Zendesk API
Synchronisation and migration of customer databases (back-office or CRM)
Ticket flows generated by third-party sources: forms, leads, etc.
Custom applications to access back office data
- Less than 30 hrs/week Hourly
-
1-3 months
Duration
- Expert Experience Level
-
$20.00
-
$30.00
Hourly - Remote Job
- Complex project Project Type
Skills and Expertise
Activity on this job
- Proposals: 5 to 10
-
Interviewing:
1
-
Invites sent:
1
-
Unanswered invites:
0
About the client
- France 3:55 PM
-
1 job posted
0% hire rate, 1 open job
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