Experienced Customer Service Agent for E-commerce Store

Posted 2 weeks ago

Worldwide

Summary

We are seeking an experienced customer service agent to join our high-volume e-commerce store team. The ideal candidate will be responsible for managing a large volume of customer inquiries, resolving issues efficiently, and maintaining a positive company image. The role requires balancing customer needs with company interests and reducing chargebacks and disputes.

Deliverables

Manage high volume of customer inquiries
Resolve customer issues efficiently
Maintain positive company image
Reduce chargebacks and disputes

More than 30 hrs/week
Hourly
6+ months
Duration
Expert
Experience Level
$7.00
-
$14.00
Hourly
Remote Job
Complex project
Project Type

Skills and Expertise

Mandatory skills

Email Support

Help Scout

Activity on this job

Proposals:50+
Last viewed by client:4 days ago
Hires:
1
Interviewing:
1
Invites sent:
0
Unanswered invites:
0

About the client

Member since Jan 15, 2024

United States
Casper3:15 PM
$120K total spent
95 hires, 21 active
12,000 hours
Sales & Marketing
Small company (2-9 people)

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