Full-Time long term Education Centre Enquiry Handler

Posted 7 hours ago

Worldwide

Summary

We are seeking a dedicated individual to manage daily enquiries at our education centre. The ideal candidate will have experience in customer service, be adept at multitasking, and proficient in handling various platforms, including Classcard. Timely responses within 5 minutes are essential, and the role requires working 42-45 hours per week on a full-time basis for a long-term engagement. Must complete 2 mini tasks before hire

Deliverables
  • Manage daily enquiries via whatsapp and emaikl
  • Provide excellent customer service
  • Utilize Classcard for scheduling and management
  • Handle multiple tasks simultaneously
  • Maintain accurate records of communications
  • Respond to enquiries within 5 minutes
  • Experience in handling appointment setting and webinar
  • $300.00

    Fixed-price
  • Intermediate
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Customer Service
Data Entry
Nice-to-have skills
Email Communication
Customer Support
Tools
Classcard
Email
Phone
Activity on this job
  • Proposals:15 to 20
  • Last viewed by client:1 hour ago
  • Interviewing:
    2
  • Invites sent:
    1
  • Unanswered invites:
    0
About the client
Member since Jul 18, 2023
  • SGP
    Singapore12:53 AM
  • $3.7K total spent
    11 hires, 7 active
  • 40 hours
  • Education
    Small company (2-9 people)

Explore similar jobs on Upwork

Travel & Hospitality
English
Business with 1-9 Employees
Startup Company
Customer Service
Customer Satisfaction
Communication Etiquette
Customer Support
Email Support
Online Chat Support
Education
English
Intercom
Business with 10-99 Employees
Japanese
Customer Service
Email Communication

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo