Greek Speaking Customer Service Representative for Ecommerce

Posted 8 hours ago

Worldwide

Summary

1. Call/ Text customer to confirm orders, verify address and respond to customer inquiries.
2. Able to identify upselling and cross-selling opportunities and promote upsells
2. Identifying and resolving customer issues and complaints effectively and efficiently.
3. Escalating complex or unresolved issues to higher-level support or management.
4.Providing customers with accurate information about products or services.

Deliverables

Handle customer inquiries via phone, email, and chat
Provide excellent customer service and support
Resolve customer issues efficiently

Less than 30 hrs/week
Hourly
< 1 month
Duration
Intermediate
Experience Level
$4.00
-
$8.00
Hourly
Remote Job
One-time project
Project Type

Skills and Expertise

Mandatory skills

Customer Service

Customer Support

Nice-to-have skills

Online Chat Support

Phone Support

Tools

CRM Software

Email Client

Activity on this job

Proposals:5 to 10
Last viewed by client:7 hours ago
Interviewing:
4
Invites sent:
20
Unanswered invites:
16

About the client

Member since Apr 1, 2021

France
5:52 PM
Mid-sized company (10-99 people)

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