Marketing Virtual Assistant (GoHighLevel, Client Coordination & Admin Support)

We’re hiring a Marketing Virtual Assistant to organize and manage operations inside GoHighLevel, coordinate clients through different stages of service, handle incoming calls and communications, and assist with general administrative tasks. The ideal candidate is detail-oriented, proactive, and experienced with CRM tools, marketing workflows, and client support. This role is part-time with the potential to grow into full-time operations or project management.

• Key Deliverables:
• 1. CRM & Workflow Management
• Maintain and update all client pipelines in GoHighLevel.
• Ensure accurate tagging, notes, and follow-ups for each client.
• Automate routine workflows (e.g., onboarding, follow-up messages, appointment reminders).
• 2. Client Coordination & Communication
• Answer and route incoming client calls, texts, and emails.
• Schedule meetings, send reminders, and follow up on assigned tasks.
• Provide clear updates to clients on their project or campaign status.
• 3. Administrative Support
• Keep internal records organized in Google Sheets, ClickUp, and shared drives.
• Support weekly reporting and client summaries.
• Assist with document management, proposals, and task assignments.
• 4. Process Optimization
• Identify gaps in client tracking or communication and recommend improvements.
• Help refine internal workflows for efficiency and accuracy.
• 5. Team Collaboration
• Coordinate with internal team members to ensure smooth handoffs and project delivery.
• Maintain consistent communication with leadership regarding client progress and operational needs.