AI voice bot analyst (Indonesian)

Summary
Voctiv is an international Conversational AI project. Our team brings together data scientists, engineers, and experts in neural networks and machine learning. Our mission is to create technologies that can completely replace human labor with artificial intelligence in the field of telemarketing and customer care. The main advantage of our product is that our clients cannot distinguish between a bot and a human being.

Now we are looking for a ANALYST in the Indonesia to help improve our Conversational AI. So, if you want to try yourself out on a new interesting project and are ready to learn, then apply for the job!

Responsibilities:

Content

Participation in the process of teaching artificial intelligence

Translation

Translation of scripts, according to which the bot operates, from/into English or Indonesian
Interaction with the speakers regarding recording script lines in English or Indonesian language
Evaluation of the recording quality

Testing

Running tests to check the accuracy of the bot’s work
Resolution of incidents, correction of errors occurring during the tests
Interaction with teams of script designers and developers on how to improve robot performance and functionality

Analysis

Analyzing the results of calls made by our robot
Resolution of incidents, correction of errors detected during the analysis

Running dialing campaigns:
Reporting on the results of launched calls

Requirements:
Fluency English
Native Indonesian language
Experience in working with text content (in English and/or Indonesian) is recommended
Computer literacy, acquaintance with the latest technologies, high typing speed, MS Office (Excel in particular)
Perseverance, accuracy, attention to detail, ability to work both independently and as a team player, multitasking