Hi there, I have been a Multilingual Customer support Specialist with high exposure in customer service, Virtual Assistance, and French translations for almost ten years. I'm well-versed in email handling, online chat, and telephone support when interacting with French, German, and English-speaking customers. I'm also well-versed in French and English Translations with the Language Pair (French/English), this ranges from Technical,General,Legal, Medical to IT translation. I have played different roles within the business process outsourcing industry, such as customer service executive, Live Chat Support, Virtual Assistant, and, taking ownership of translation projects. Moreover, I have also worked on different English to French Translation projects because of my exposure to translations; you can check my current profile and see my Numerous projects in this field. Kind regards

I've obtained a Technical SEO Certification from Marketing Syrup Academy, becoming an expert in all that regards the technical aspect of Search Engine Optimization. Crawlability, indexability, page speed, canonicalizations and redirections are terms among my daily working habits. Over the years, thanks to my studies and to my hard work, I have become the Marketing and Backlink Acquisition/Affiliation Manager and On/Off Page/Technical SEO point-of-referral for a price comparison tool for videogames. MOZ, Semrush, GSC, Analytics, Screaming Frog and Facebook/Google ADS campaigns have become my bread and butter. After several years out of Italy, 6 of which spent in the UK, I developed a career in EN-IT/IT-EN translations specializing in: sport, IT, food & drink, video games, anthropology, computers, poetry & literature, aerospace, arts & crafts.

As a seasoned virtual assistant with a strong background in customer service, e-commerce support, and personal assistance, I offer a unique skill set tailored to meet the diverse needs of clients in today's global marketplace. Fluent in Spanish, with proficiency in English (B2) and Italian (C1), I bring a multicultural perspective and linguistic versatility to every project. Key Skills: Customer Service Excellence: With experience as a customer service representative, I am skilled at providing top-notch support to clients and customers across multiple channels. From resolving inquiries to handling escalations, I ensure a positive and personalized experience for all stakeholders. E-commerce Management: As an e-commerce assistant, I have helped businesses optimize their online presence and drive sales through platforms like Shopify, WooCommerce, and Amazon Seller Central. From product listings to order processing, I streamline operations to maximize efficiency and profitability. Personal Assistance: Having worked closely with EU officials as a personal assistant, I understand the importance of confidentiality, discretion, and attention to detail. Whether managing calendars, coordinating travel arrangements, or handling sensitive information, I prioritize professionalism and efficiency at all times. Multilingual Communication: With fluency in Spanish, English, and Italian, I bridge language barriers and facilitate seamless communication in multicultural environments. Whether interacting with clients, colleagues, or customers, I ensure clear and effective communication to achieve desired outcomes. Adaptability and Problem-Solving: Located in Italy since 2017, I have developed a strong sense of adaptability and resourcefulness. I thrive in dynamic environments and excel at identifying challenges, developing innovative solutions, and driving continuous improvement.

Hi there! I'm a multilingual Medical Doctor with a strong background in SEO, copywriting, and link building. I'm a native Spanish speaker, fluent in English and I'm currently learning French. I'm looking for flexible jobs with growth potential. I am a positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I possess excellent communication skills and I am very committed to meeting deadlines. I enjoy learning new things and overcoming challenges. I can work very well under pressure. I offer competitive rates and extremely high-quality work. You can trust that you will have the best level of professionalism and responsibility. Services: - LINKBUILDING: I have worked as a Spanish and English linkbuilder for 5 years. I am proficient in using linkbuilding tools such as Alexa Rank, Ahrefs, SemRush, Google Cache Date, SEOquake, DA/PA, TF/CF and others. I have many contacts to build strong backlinks for you in Spanish (Spain/Latam) and English (US/UK) websites, including high authority sites (60+DA). I have built a huge database (+2000 strong sites) for your link-building campaign. - ON-PAGE SEO: I can provide a wide variety of web content that is SEO-ready, and I can perform general tasks associated with on-page SEO. I'm familiar with WordPress and I can provide optimized meta descriptions, internal link building, title tags, headers, alt text, and page titles using keywords appropriately. - SEO CONTENT WRITING: I've worked with a variety of clients for over five years to produce high-quality, SEO-friendly articles covering all sorts of subjects (finance, gambling, tech, travel, health, etc). I love writing about new topics! I work hard to ensure that my work is original, factual, and engaging and that it answers all questions readers may be asking. All my work is thoroughly researched before submission and triple-checked for any grammar and/or spelling mistakes. - EN/SP TRANSLATIONS: I strive to perform translations within the context and deliver my translations by doing a rigorous review to find any mistake that there might be left. I'm accurate and fast and I will retain the original style and meaning of your document. - TRANSCRIPTION: Interviews, Speeches, Movies. My perfect understanding of the EU and Latin America's complex lingo diversity allows me to transcribe videos or audio with 100% accuracy. - DATA ENTRY: I am proficient in using Office (Excel, PowerPoint, Word) and Google Sheets. I can help you with any type of document. - RESEARCH/DATA MINING/OUTREACH/LIST-BUILDING. If you were to hire me, you would get a highly capable individual who's eager to learn, grow, and excel at their work. If you are interested please feel free to contact me. I'm looking forward to working with you! Thank you!

Multilingual/Multiregional SEO & Globalization Consultant - Certified Project Manager I am a Multilingual SEO and globalization Consultant with 24 years of experience working with established brands that seek to enter non-English-speaking markets. Polyglot, fluent in English, Italian, Spanish, Korean, French, Portuguese, and Japanese. I embrace the linguistic richness of each market, orchestrating projects in additional languages I don't speak as a Project Manager. Please feel free to reach out for case studies, examples, or just for a chat to discuss your next growth project

With a decade under my belt in Email, Chat, and Phone Customer Support across platforms like Amazon and eBay, I've honed my problem-solving, communication, and decision-making abilities to a fine edge. While I independently handle CS Support, I also boast extensive experience as a Customer Service Manager. In this capacity, I've led proficient teams, overseen the intricacies of the CS Department from task allocation to staff recruitment and terminations, and designed evaluative tests for potential hires in specific CS roles. A distinguishing feature of my skill set is my multilingual expertise. While I communicate fluently in English, I'm also adept in French and Italian. Romanian and Russian come naturally to me, being my native tongues. I am well-versed with a variety of Help Desk Software, Project Management tools, Collaboration platforms, and Magento administration. Moreover, I am adept at using Microsoft Word, Excel, and Google Drive for report generation and project management. My unwavering dedication to customer service and knack for fostering robust relationships enable me to address intricate challenges and solidify customer trust.

Hello dear customers, My name is D. Obei, I am French speaking and bilingual and I can perfectly write other languages such as German, Spanish and Italian.✔ First of all, I want to thank you for choosing me in this competitive market. So let me ask you the following question: Are you looking for someone to provide top-quality work? Look no further, because I am the right person for your project. I have over eight years of experience and have been TOP RATED in online work. As a freelancer, I work in the following areas: *Customer Service *Virtual assistant *Translation (EN-FR/FR-EN) *French transcription *Social media management *Writing SEO content articles *Facebook and Trustpilot reviews management *Dispute management (Paypal/Stripe/Klarna). Indeed, I am a multi-hatted freelancer, and I excel in my field of work. Regarding customer service: I can fully support and manage your customer service in the areas of dropshipping, email management and processing, live chat, and phone customer support. Regarding virtual support: I can take care of all your administrative tasks. Regarding Translation and transcription: I can transcribe your French files (audio, video) and translate them into English without using translation software. Regarding social media management: I can handle Facebook comment moderation for e-commerce companies and DM management on Instagram. Regarding article writing: I produce SEO content articles for referencing using excellent error correction and plagiarism detection software. Finally, regarding dispute management, I am mainly involved in handling Paypal , Stripe and klarna disputes for online dropshipping stores with a sure win at the end of the conflicts. I am a hard worker and have an eye for detail. I can identify and solve problems. I can quickly adapt to time differences. I am open to all negotiations. I look forward to building a great team with you. Please write or hire me directly. Sincerely, Obei

I'm an Expert-Vetted Upwork Talent (top 1% — pre-screened by UpworkTalent Managers), 13+ years of experience in Performance Advertising and Digital Marketing, leading strategies for Global e-commerce Brands with up to $1.000.000 monthly advertising spend, delivering $millions in revenue with great ROAS. During my career, I've worked with small, medium, and top brands, including LEGO, UGG Australia, Uniqlo, Virgin Experience Days, Fiat, and Peugeot, among others, in pretty much every industry and market. Why choose me -multichannel (Google Ads, Microsoft Ads, Facebook Ads, Instagram Ads, Linkedin Ads & more) -international (managing clients in English, Italian, French, German, Spanish speaking markets) -multi-platform experience (Shopify, Magento, Hubspot, Salesforce) -data and performance-driven (checkout our case studies) Speaker at Search Marketing & PPC events such as We Make Future, SMXL Milan, Search Marketing Connect, Adworld Experience. Certifications -Google Premier Partner -Meta Partner Agency (FB / IG) -Microsoft Ads Partner -Data Feed Watch Partner Service provided: - Hyper Granular Google Shopping Campaigns - Google Merchant Center Disapproval and Fix - Shopping Product Feed Management - Dynamic Product Ads - Keyword Analysis and Research - Persuasive Ad Copywriting and Ad Grouping - Facebook Ads setup and management - Display and YouTube campaigns - Remarketing / Retargeting Setup and Optimization - Dynamic Retargeting Ads implementation - Google Analytics setup and reporting - Google Tag Manager implementation - Advanced Google Data Studio dashboards & data visualization - Salesforce, Hubspot, CRM, and Email Marketing integrations - Conversion Rate Optimization - Landing Page Optimization and A/B testing Looking forward to start working with you

EN: My name is Xavier Dondeynaz and I am 32 years old. I am originally from Aosta Valley, Italy and I have a deep knowledge of French language thanks to the bilingualism situation which characterize my region. I obtained my master's degree in language interpretation and translation on 2015 (English, French and Italian). I live and work in France since 2016 as translator and as Italian teacher. I can translate from English into Italian, from English into French, from French into Italian and from Italian into French. I can work all days and I am available to work hard to make good translations. Don't hesitate to get in touch with me if you want to know more about me. FR : Je m'appelle Xavier Dondeynaz et j'ai 32 ans. Je suis originaire de la Vallée d'Aoste, Italie. Je suis bilingue italien-français. J'ai obtenu mon master en interprétation et traduction en 2015 (anglais, français et italien). Je vis et travaille en France depuis 2016 en tant que traducteur et professeur d'italien. Je peux traduire de l'anglais vers l'italien, de l'anglais vers le français, du français vers l'italien et de l'italien vers le français. Je peux travailler tous les jours et je suis à votre disposition pour discuter de vos projets. N'hésitez pas à me contacter si vous voulez en savoir plus sur moi. IT: Mi chiamo Xavier Dondeynaz e ho 32 anni. Sono originario della Valle d'Aosta, in Italia. Sono bilingue italiano-francese. Mi sono laureato nel 2015 in interpretariato e traduzione (inglese, francese e italiano). Dal 2016 vivo e lavoro in Francia come traduttore e insegnante di italiano. Posso tradurre dall'inglese all'italiano, dall'inglese al francese, dal francese all'italiano e dall'italiano al francese. Posso lavorare ogni giorno, non esitate a contattarmi se volete ulteriori informazioni o se volete discutere dei vostri progetti.

Hi, I accomplished my law degree in Germany, worked in international law offices for civil & intellectual property rights in Brazil. Due to my versatility and interest of traveling, learning new cultures and languages, I decided to work as a freelancer. Working in different startup companies, I've gained further experiences as a project management, marketing manager, as well as a recruiter in the tech and legal fields. I have a strong creative side, that shows in photography, videography and content creation. Recently, I've started my own painting experience, as I've been painting and drawing since I was a child. Lastly, I love languages, since school gave me the opportunity to learn different languages. As a mixed child, I grew up speaking German and Portuguese (BR) fluently. I also speak English (fluent), Italian (advanced), French (advanced), Spanish (basic) and am currently, teaching myself Mandarin. LAWYER: I worked in different law offices focused on IP and international rights, such as family law, labor law, and visa rights. As a freelancer, I take different law cases, assisting private people, as well as companies. PROJECT MANAGEMENT: I worked as a project manager in an IT company, in which I was the link between the programmers and clients. I met up with clients to discuss and plan projects (i.eg. App, Software, Homepage), understand their goals, and shape the process, which I then communicated to our programmers. In a meeting with our programmers, I discussed the projects, as well as feasible deadlines and everything they needed to do their part of the project. Once the project started, I tracked the procedure and deadlines of the projects, had conference calls with clients to keep them updated, did PMO (making sure that all resources were available, searching for schoolings to improve the work, etc.). Partly, I handled the financial part, in which I check and organised bills and payments. VIDEO- AND PHOTOGRAPHER: I shoot and edit photos and videos with a DSLR and DJI Mavic Pro 2 drone. Furthermore, I direct shoots and create social media content. Due to that, I gained experience in managing social media accounts as I took over the lead of some accounts. I work with the Adobe programs, such as Lightroom, Photoshop, Premiere, After Effects, but also with Canva, iMovie, etc. CONTENT CREATION: I create websites with WIX and SQUARESPACE and integrate content in different languages. I also write blog articles for different topics (legal, lifestyle, health etc.). PAINTER: I have my own painting experience, in which I introduce absolute beginners to the world of art, but also create a great atmosphere for experts to (re-)connect to their creativity meeting like-minded people. I participate in art exhibitions, have my paintings temporarily hanging in restaurants, sell my paintings or prints or create paintings upon request. I preferably work with acrylics. I also sculpture with ceramics and clay.