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Lea C.
San Juan, Philippines
95% Job Success
Top Rated Plus

Customer Service Specialist | Virtual Assistant | eCommerce Operations

Specializes in Ecommerce Website Development
🌟 🌟 TOP-RATED PLUS 🌟 🌟 𝐋𝐞𝐭'𝐬 𝐂𝐨𝐧𝐧𝐞𝐜𝐭! Ready to transform your business? Let's connect and explore the endless possibilities. I'm excited to discuss how I can contribute to your success and drive your business forward. Reach out now, and let's soar to new horizons! 🚀 I have over 8 years of expertise as an eCommerce Store Manager, adept in various roles such as Order Processing, Social Media Administration, Customer Support, Data Entry, Research, Lead Generation, and Team Management. Rest assured, I possess a wide-ranging skill set capable of handling both simple and complex tasks with utmost proficiency. Proficient in the following tools, software, and platforms: ✔ eCommerce Platforms: Shopify, eBay, Amazon ✔ Customer Support: Freshdesk, Zendesk, Helpscout, Intercom, Missive, ReAmaze, Gorgias, Gladly, and Hubspot ✔ Social Media: Facebook, Instagram, Pinterest, YouTube, Snapchat, TikTok, LinkedIn ✔ Research: Dovedale, YouTube, D7 Lead Finder, Yelp, Google, The Handbook, and more ✔ Order Management: Linnworks, Chinadivision, Shiphero, and Shipstation. ✔ Dropshipping: Oberlo, Dropified ✔ Print-on-Demand: Printful, Teelaunch, Printify ✔ Design: Basic Photoshop, Filmora, Figma, Canva, etc. ✔ Project Management & Communication: Trello, Asana, ClickUp, Monday, Slack, Discord Here's how I can assist you: • Virtual Administrative Assistance and Personal Support • Data Entry, Processing, Curation, and Analysis • LinkedIn Sales Navigator and Recruiter Lite • Internet and Marketing Strategy Research • Email List Building and Validation • Email Handling and Support • Order Entry and Processing • Lead Generation and Prospecting • Live Chat Operation and Handling • Customer Service and Support Yes ❤️ I am that second set of ⚡️ motivated hands and brains you can trust to lighten your load and carry out the stuff that needs to get done -right on the first try. 𝙋𝙎 𝙔𝙤𝙪'𝙧𝙚 𝙡𝙤𝙨𝙞𝙣𝙜 𝙩𝙞𝙢𝙚 𝙣𝙤𝙩 𝙙𝙚𝙡𝙚𝙜𝙖𝙩𝙞𝙣𝙜 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙨𝙩𝙪𝙛𝙛 𝙄 𝙘𝙖𝙣 𝙙𝙤 𝙛𝙤𝙧 𝙮𝙤𝙪.

Skills & expertise

Ecommerce Platforms

  • Shopify

Ecommerce Development Deliverables

  • Bug Fix
  • Landing Page
  • Design Enhancement
  • Ecommerce Website
  • Software Maintenance

Payment Systems

  • PayPal
  • Stripe
  • Payoneer
Other skills
  • Quality Assurance
  • Payment Processing
  • Order Fulfillment
  • Order Management
  • Data Entry
  • Order Tracking
  • Business with 10-99 Employees

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