Igor K.
Novi Becej, Serbia
100%
Job Success
Cisco and Genesys UC/CC Expert
$40.00/hr
10+ years experience in Cisco UC/IP telephony applications as well Cisco/Genesys Contact Center.
Cisco CCIE Collaboration (available for rent, please reach out for further information)
Genesys Certified Professional (GCP) - SIP Server 8 Consultant
Should be able to help in following areas.
+ Deploy, upgrade, administer Cisco CUCM, CME, UCCE/UCCX, IP IVR, CVP, CUIC, CUC and supporting infrastructure, including SIP CUBE/SBC gateways of different vendors, CTI jtapi integrations and call recording
+ Deploy, upgrade, administer Genesys PureEngage and PureCloud
+ Deploy, upgrade, administer Yeastar PBX System
+ Develop and support ICM/IPIVR scripts, Cisco Gateway's TCL/VXML, CUCM AXL scripts, Genesys strategies/scripts as well as REST/PHP/MySQL/Javascript CC integrations.
+ SQL scripts and CC reports
+ Troubleshoot complex scenarios
I am looking for projects in my spare time.
Work history
Cisco CUCM Engineer to map DB parameters names
Apr 1, 2020
-
May 19, 2022
No feedback given
Private earnings
Cisco phone System prorgramming
Dec 10, 2018
-
May 19, 2022
No feedback given
Private earnings
API Integration with Cisco Finesse (UCCX/UCCE), VPN
Oct 7, 2020
-
May 4, 2022
No feedback given
Private earnings
Cisco UCCE/UCCX Arhitect to specify building blocks for Emergency Medical Call Center with CTI link.
5.00
Nov 21, 2018
-
Jan 27, 2022
"Highly skilled, self-driven and punctual person."
Private earnings
Help with Java class quality and security review and update
5.00
Mar 22, 2020
-
May 4, 2020
Private earnings
XML Script for Cisco Call Manager to forward calls
Jan 18, 2016
-
Jun 18, 2019
No feedback given
Private earnings
Cisco IAD2400 FXS needs to be configured to work with FreePBX asterisk
Apr 12, 2016
-
Jun 18, 2019
No feedback given
Private earnings
General Cisco Support
Oct 6, 2016
-
Jun 18, 2019
No feedback given
Private earnings
Cisco Call Manager Queries
Feb 19, 2017
-
Feb 21, 2017
No feedback given
Private earnings
configuring Cisco Router for adding additional 2 trunk lines for incoming and outgoing
4.30
Oct 22, 2016
-
Jan 3, 2017
"He is superb, this is not first I'm giving Job to him. I love to work with him again"
Private earnings
UCCE Upgrade to 12.6
Jul 5, 2023
-
Present
Job in progress
Private earnings
Genesys Systems Engineer & Administrator
Dec 5, 2022
-
Present
Job in progress
Private earnings
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Skills
- VoIP Software
- VoiceXML
- VoIP Administration
- Session Initiation Protocol
- Tcl/Tk