Database design is the process of producing a detailed data model of a database. wikipedia.org

Cascading Style Sheets (CSS) is a style sheet language used to describe the presentation (that is, the look and formatting) of a document written in a markup language. wikipedia.org

ASP.NET is a Web application framework developed and marketed by Microsoft to allow programmers to build dynamic Web sites, Web applications and Web services. wikipedia.org

Crystal Reports is a business intelligence application used to design and generate reports from a wide range of data sources. Several other applications, including Microsoft Visual Studio, at one time bundled an OEM version of Crystal Reports as a general purpose reporting tool. wikipedia.org

C# (pronounced see sharp) is a multi-paradigm programming language encompassing strong typing, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines. wikipedia.org

Ajax is a group of interrelated web development methods used on the client-side to create asynchronous web applications. wikipedia.org

Technical support or tech support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods.

Web design is the process of planning and creating a website. Text, images, digital media and interactive elements are used by web designers to produce the page seen on the web browser. wikipedia.org

Automation is the use of control systems and information technologies to reduce the need for human work in the production of goods and services. wikipedia.org

Analysis of data is a process of inspecting, cleaning, transforming, and modeling data with the goal of highlighting useful information, suggesting conclusions, and supporting decision making. wikipedia.org