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Fe D.
Gingoog City, Philippines
100% Job Success

Customer Service / Data Entry Specialist / Virtual Assistant

Hi! My name is Fe. I am a freelancer with Bachelor's Degree in Business Management. I provide quality and excellent Customer Service, Data Entry, and Virtual Assistance. I am very dedicated and know how to pay attention to my work. I am eager to learn new things and follow instructions. I've been working in this industry for almost nine years. I've earned my name in this career with my excellent skills in customer service. I have experience handling a team and be a Senior Representative for a StreamLined Account. Skills that you will consider if we engage into running the business together, I will be a good asset for your team since I have the following skills that I will be highlighted below: 1. Data Entry - Online Website - Food Ordering Industry Add items line by line to an Excel CSV file document Lookup and save the corresponding images for each item using Google and other image banks we will be supplying Rename the images to have the correct name that corresponds to the item Proficient with Microsoft Word and Excel files 2. Customer Service - StreamLined Senior Representative Position - Sales Retention - Refund processing - Processing orders - Monitoring Tracking Information 3. Social Media Management - Monitors Facebook inquiries & Instagram - Monitors Reviews 4. Email Handling - Email support for inquiries and escalations. 5. Quality Analyst - Maintaining Quality with Food Menu

Skills

  • Data Entry
  • Email Communication
  • Customer Support

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