Jane d.
Baguio CityPhilippines
100% Job Success
Top Rated

Customer Service / Hiring Associate /Team Leader

• a competent professional with over eight years of Customer Service experience. • Excellent communicator and a fast learner • Consistently demonstrated the ability to handle situations and inquiries while working within policy, procedures, and standard processes. • A team player and can work with different personality types • A reliable team leader, CEO assistant, property manager and hiring associate I am Jane de Asis, a work-at-home customer service professional. I am in the Customer Service Industry since 2007; with an accumulative work experience of over eight years. I had the opportunity of working in both inbound and outbound campaigns. I managed teams for sales, reservations and billings. I assisted teams in online troubleshooting and simple inquiries to managing complaints and suggestions. Specifically, I have managed teams that are Bank Associates, Customer Service Representatives, Reservations Specialists. I also supervised in recruitment and trainings. I am very goal-oriented, very professional, and I make sure that everyone provides excellent customer service all the time.

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Skills

  • Microsoft Excel
  • Phone Support
  • Email Communication
  • Staff Recruitment & Management
  • Phone Communication
  • WordPress
  • Communications