Keiko M.
OntarioCA
100% Job Success
Top Rated

Expert Japanese/English Customer Support Specialist and Translator

I am a Japanese/English bilingual support professional, and I also have an educational background and work experience as a Graphic, Architectural, and Landscape designer. Here are some highlights of my profession; *Japanese/English bilingual customer support professional* -Trained and experienced in Zendesk and Freshdesk system -Variety of customer service experiences such as chat, ticketing system, emails, skype, amazon shop, etc. -Experience as an online ambassador to promote the product and contacting businesses. SNS promotion experience. -Having a professional and respectful business manner, good at working quickly and accurately, and prioritizing multiple tasks or significant workload. -Japanese/English Translator and Interpreter and engaged in various types of projects; website translations, product manuals, and labels translation, books translations and coordination, business documents and manuals, and SNS marketing and promotion. *Landscape and Graphic Designer* -More than eight years of experience as a Landscape Designer in the Landscape design office. -Experience in Landscape design for Commercial, model home, personal homes -Expert in AutoCAD, PowerCAD, Adobe, and Microsoft software. -Graphic design work such as invitations, business cards, and flyers using Adobe system -Landscape and architecture conceptual plan design. I am a self-motivated and very organized individual who is dedicated to effective project management and customer satisfaction with solid bilingual skill. Please refer to my portfolio for my project examples. I’d love to bring my expertise and enthusiasm to your growing development team. Please reach out with any questions or opportunities.

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Skills

  • Twitter/X Marketing
  • Microsoft Word