Sheryl K.
Kenna, WV
100%
Job Success
Top Rated Plus
Professional, Reliable, Efficient
$29.00/hr
Former IT Management professional with a BBA degree from Belmont University. With over 20 years of corporate business experience, I can handle office tasks quickly and efficiently.
My background is Help Desk Management and Customer Service with extensive knowledge of Microsoft Office products and general office management.
Skills Include:
Administrative Assistant - Customer Service
SaaS Support
IT inbound Help Desk Calls - Email Support
Office Support - Windows Support
Data Entry - HTML- Internet Research
Social Media Management - Data Entry
SEO Skills
WordPress
Shopify
Aweber / 1 Shopping Cart / Constant Contact / Vervante / Infusionsoft / Sendgrid
Zendesk / LiveChat / Asana / Clientele / Skype / FreshDesk / Kayako / Slack / Google Hangouts / Live Help / Trello / xSellco / Olark
Publishing Platforms: CreateSpace, Amazon, Lightning Source, Ingram Spark, CoreSource, Bowker, Lulu, Google Books.
Work history
Private job - Upwork enterprise client
Nov 27, 2023
-
Apr 26, 2024
Private feedback
Private earnings
Customer Service for a Manufacturer
Mar 21, 2023
-
Apr 13, 2024
No feedback given
Private earnings
Admin help WIRNWFU-L
Aug 24, 2023
-
Jan 29, 2024
No feedback given
Private earnings
Images
5.00
Oct 15, 2023
-
Dec 31, 2023
"Very professional and quick turnaround time!"
Private earnings
Images
5.00
Oct 15, 2023
-
Dec 28, 2023
"I had a great experience working with Sheryl. She is very professional and knowledgeable, she was able to quickly and easily understand my needs, a very good communicator, and I…
Private earnings
Admin help HMB2WB-L
5.00
Oct 20, 2023
-
Nov 23, 2023
"great work"
Private earnings
Images
5.00
Oct 15, 2023
-
Nov 19, 2023
"Professional freelancer. Highly responsive and followed all of the instructions perfectly. Recommended if you want the job done quickly and effectively. Will definitely be hiring again soon. Job well done"
Private earnings
Short Term Virtual Assistance
Oct 16, 2023
-
Nov 18, 2023
No feedback given
Private earnings
MSFT326 - 100 Participants Needed for Microsoft Research Study - Pilot - Upwork enterprise client
Oct 19, 2023
-
Nov 2, 2023
No feedback given
Private earnings
Admin help DPBLU-L
5.00
Sep 27, 2023
-
Oct 16, 2023
"good work"
Private earnings
Ecommerce Customer Service Representative
Sep 14, 2019
-
Present
Job in progress
Private earnings
Customer Service
May 19, 2016
-
Present
Job in progress
Private earnings
Sheryl K. has more jobs. Create an account to review them
Skills
- Zendesk
- Email Support
- Email Communication
- Time Management
- Amazon Dropshipping
- Manage eBay Site
- Supervision
- Amazon Seller Central
- General Office Skills
- Multiple Email Account Management